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Luma Help

All Luma help articles concatenated as markdown. Individual articles: https://help.luma.com/p/<slug>.md

For agents: Luma help center concatenated as markdown, covering event creation, calendars, and a documented Luma API with rate limits and event endpoints.

event managementevent calendarluma apicreate event apirate limitshelp articles

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# Luma Help

> All Luma help articles concatenated as markdown. Individual articles: https://help.luma.com/p/<slug>.md

<!-- https://help.luma.com/p/accessibility -->
---
title: "Accessibility"
subtitle: "How we think about making Luma work for everyone"
slug: "accessibility"
url: "https://help.luma.com/p/accessibility"
tags: ["FAQ"]
---

Millions of people use Luma every day, across many devices, ages, backgrounds, and abilities. We want the platform to work for all of them, and making Luma accessible is something we care about and work on continuously.

## Our Approach

Accessibility is an ongoing effort, not a checkbox. As we design and build features, we try to make sure the core experience works well with keyboard navigation, screen readers, and other assistive technologies on web, iOS, and Android. That includes discovering events, registering, checking in, and hosting.

When we fall short, we want to know about it so we can fix it.

## Reporting an Issue

If you run into an accessibility issue, or if any part of the site isn’t working or reachable for you, please contact us with:

- The page or screen where the issue happened
- Your device, browser, or app version
- The assistive technology you’re using, if any (VoiceOver, NVDA, JAWS, TalkBack, etc.)
- A screenshot or short recording, if you can

Specific reports help us reproduce the problem and ship a fix quickly.

## Formal Certifications

Luma doesn’t have a formal WCAG conformance report (VPAT) or Section 508 certification. Our focus is on making the product genuinely easy to use for everyone, and we iterate on the real experience rather than optimizing for a certification.


---

<!-- https://help.luma.com/p/account-review-and-appeals -->
---
title: "Account Review and Appeal Process"
subtitle: "Learn why accounts may be reviewed and how to submit an appeal."
slug: "account-review-and-appeals"
url: "https://help.luma.com/p/account-review-and-appeals"
tags: ["Security"]
---

Luma has automated systems in place to keep the platform safe for hosts and guests. These systems help protect hosts from having their events disrupted and guests from scams, spam, and other harmful content.

If our systems detect activity that may violate our Terms of Service, your account or calendar may be placed under review. You’ll receive an email notification and have the opportunity to submit an appeal.

If your account was restricted after a review by our team, you can appeal from the link in the restriction email. We don’t reverse restrictions over support email.

## Types of Account Review

**User Account Review**

Your Luma account has been flagged for suspicious or unusual activity. This could include promotion of illegal content, harassment, or spam-like behavior. While under review, you may be restricted from certain actions like creating events.
…

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