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Kapture CX

Kapture CX is an enterprise-grade Agentic AI platform for customer experience. It enables businesses to fully automate customer support using AI Agents trained on 1 billion+ real conversations. Trusted by 1,000+ enterprises across 18+ countries in BFSI, Retail, Travel, Digital Native, Energy & Utilities, and Consumer Durables industries. With offices in India, USA, Indonesia, Philippines, Singapore, and UAE. Recognized as Gartner Peer Insights Customers' Choice 2025.

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For agents: Kapture CX: enterprise agentic AI platform automating customer support with AI agents, ticketing, conversation insights and employee service desk; pricing on re

customer support automationagentic aicontact centerconversation intelligenceai agents

Authority
49 reach 8 · trust 5 · quality 21 · freshness 15
Tier
listed
llms.txt
https://kapture.cx/llms.txt
Sections
5
Links
31
Size
6319 bytes
Popularity rank
#292537
Country
India
Categories
AI and machine learning · AI agents and MCP · Business software
For agents
Documentation: developer or product docs worth reading, nothing to call
Inferred actions
Read documentation Support / contact About these labels
Audience
business · agents can: read docs, contact support · en
First seen
2026-10-19T10:42:30.287Z
Last checked
2026-10-20T23:56:30.246Z
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Their llms.txt

The beginning of the file, from our validated copy saved 2026-10-20T23:56:24.143Z. Cached copy · Source on kapture.cx

# Kapture CX

> Kapture CX is an enterprise-grade Agentic AI platform for customer experience. It enables businesses to fully automate customer support using AI Agents trained on 1 billion+ real conversations. Trusted by 1,000+ enterprises across 18+ countries in BFSI, Retail, Travel, Digital Native, Energy & Utilities, and Consumer Durables industries. With offices in India, USA, Indonesia, Philippines, Singapore, and UAE. Recognized as Gartner Peer Insights Customers' Choice 2025.

## Key Pages

- [Homepage](https://www.kapture.cx/index.md): Overview of Kapture CX, products, agentic AI capabilities, and enterprise value proposition
- [Self-Serve](https://www.kapture.cx/self-serve/): AI Agents for voice and non-voice support, auto-resolve up to 90% of queries
- [Agent Suite](https://www.kapture.cx/agent-suite/): Advanced ticketing, AI co-pilot for human agents, reports and analytics
- [Insights](https://www.kapture.cx/kapture-insights/): AI quality audits, conversation intelligence, GenAI surveys and feedback management
- [Employee Experience](https://www.kapture.cx/employee-experience-platform/): AI agents for HR/IT, service desk, and internal workspaces
- [Pricing](https://www.kapture.cx/pricing/): Enterprise pricing plans and options
- [About Us](https://www.kapture.cx/about-us/): Company background, mission, and leadership
- [Integrations](https://www.kapture.cx/integrations/): All supported third-party integrations and channels

## Products

- [AI Agents for Voice Support](https://www.kapture.cx/self-serve/ai-voice-agents/): Low-latency voice AI agents for inbound and outbound customer support
- [AI Voice Bots](https://www.kapture.cx/self-serve/voice-bot/): Industry-specific voice bots with multilingual support across 40+ languages
- [AI Agents for Non-Voice Support](https://www.kapture.cx/self-serve/ai-agent-customer-support/): Automated support on Email, WhatsApp, Instagram, Facebook and more
- [Observability Platform](https://www.kapture.cx/self-serve/observability-platform-ai-agents/): Real-time monitoring and control of AI Agent interactions
- [Advanced Ticketing](https://www.kapture.cx/agent-suite/advanced-ticketing/): Auto-classify, route, and manage support tickets with SLA enforcement
- [AI Agents for Support Teams](https://www.kapture.cx/agent-suite/ai-agents-for-support-teams/): Real-time agent guidance, next-best actions and knowledge assist
- [Reports & Analytics](https://www.kapture.cx/agent-suite/reports-and-analytics/): Real-time dashboards and interaction-level insights
- [AI Agents for Quality Audits](https://www.kapture.cx/ai-agents-for-quality-audits/): Score 100% of interactions for compliance, accuracy, and empathy
- [Conversation Intelligence](https://www.kapture.cx/conversation-intelligence/): Surface intents, broken journeys, and product issues from conversations
- [GenAI Surveys & Feedback](https://www.kapture.cx/ai-survey-tool/): Contextual surveys and automated feedback loop closure
- [Agentic AI](https://www.kap
…

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