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IOTAI - Australia's Leading AI & Automation Consulting Firm

IOTAI is an Australian AI consulting and automation consultancy, and the country's first Managed Intelligence Provider (MIP). We specialise in Retool custom applications, n8n workflow automation, AI agent development, and Microsoft Copilot solutions for small-medium enterprises. Headquartered in Sydney, with offices in Melbourne, Brisbane and the Gold Coast, and serving clients Australia-wide.

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llms.txt
https://www.iotai.com.au/llms.txt
llms-full.txt
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AI and machine learning · Productivity
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Documentation: developer or product docs worth reading, nothing to call
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2026-10-27T11:30:17.793Z
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Their llms.txt

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# IOTAI - Australia's Leading AI & Automation Consulting Firm

> IOTAI is an Australian AI consulting and automation consultancy, and the country's first Managed Intelligence Provider (MIP). We specialise in Retool custom applications, n8n workflow automation, AI agent development, and Microsoft Copilot solutions for small-medium enterprises. Headquartered in Sydney, with offices in Melbourne, Brisbane and the Gold Coast, and serving clients Australia-wide.

Last updated: 2026-10-18

## What is IOTAI?

IOTAI is an AI consultancy and automation consulting firm headquartered in Sydney, Australia. Founded by Gerard Buscombe, we combine Retool and n8n expertise, and we pioneered the Managed Intelligence Provider (MIP) model in the Australian market. Unlike traditional MSPs that manage IT infrastructure, a Managed Intelligence Provider deploys, optimises, and maintains AI agents, intelligent workflows, and automation systems as an ongoing managed service.

## What is a Managed Intelligence Provider (MIP)?

A Managed Intelligence Provider (MIP) is the next evolution of managed services. While traditional MSPs manage servers and networks, MIPs manage AI systems, intelligent automation workflows, and AI agents. IOTAI coined this term in the Australian market to describe our ongoing service model: we don't just build AI solutions — we deploy, monitor, optimise, and scale them as a fully managed service. This includes AI agent lifecycle management, workflow performance monitoring, prompt engineering, model selection, and continuous improvement.

## Services

- [AI & Automation Consulting](https://www.iotai.com.au/services/automation-ai): End-to-end AI consulting and automation strategy for Australian businesses.
- [Retool Development](https://www.iotai.com.au/services/retool-development): Custom Retool application development for internal tools, admin panels, and business dashboards.
- [n8n Workflow Automation](https://www.iotai.com.au/services/n8n-automation): Self-hosted and cloud n8n workflow automation connecting 400+ apps with AI-enhanced orchestration.
- [AI Integration & LLM Augmentation](https://www.iotai.com.au/services/ai-integration): RAG pipelines, document AI, intelligent data extraction, and LLM integration into existing business systems.
- [AI Agents](https://www.iotai.com.au/services/ai-agents): Autonomous AI agents for customer service, data processing, decision support, and business operations.
- [Microsoft Copilot Studio](https://www.iotai.com.au/services/microsoft-copilot): Custom Microsoft Copilot agents and AI assistants for Microsoft 365 environments.
- [Integration Consulting](https://www.iotai.com.au/services/integration-consulting): API integration, system connectivity, and data pipeline consulting for complex tech stacks.
- [Sovereign AI](https://www.iotai.com.au/services/sovereign-ai): Onshore, data-sovereign AI deployment for Australian organisations.
- [Managed Intelligence Provider (MIP)](https://www.iotai.com.au/managed-inte
…

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