inetsoftware.de valid

i-net software GmbH

B2B software company based in Berlin, Germany. Since 1996, Java-based enterprise software for

For agents: Berlin B2B software maker offering i-net Clear Reports (BI dashboards), i-net HelpDesk (ITIL ticketing) and PDFC; Java, .NET and REST APIs.

java enterprise softwarereporting dashboardshelpdesk ticketingpdf comparisoncrystal reports alternative

Their llms.txt

The beginning of the file, from our validated copy saved 2026-10-20T16:44:36.567Z. Cached copy · Source on inetsoftware.de

# i-net software GmbH

> B2B software company based in Berlin, Germany. Since 1996, Java-based enterprise software for
> reporting, help desk, document comparison, and GDPR-compliant team chat.
> 10,000+ customers in 60+ countries. Products are self-hosted or cloud-deployed.

## Products

- [i-net Clear Reports](https://www.inetsoftware.de/en/i-net-clear-reports/): Reporting and dashboards from any database or data file. 40+ chart types, Crystal Reports compatible (v7-13). AI-powered Ad Hoc reporting, self-service dashboards. Java, .NET, and REST APIs. Self-hosted or cloud server. For data teams, BI departments, and OEM integration.
- [i-net HelpDesk](https://www.inetsoftware.de/en/i-net-helpdesk/): ITIL-aligned ticket management. Deploys in under a day. JavaScript hooks, automated workflows, Task Planner. Optional AI for response suggestions, summarization, spam detection, KB creation, and OOO detection. SLA targets: 2h critical, 4h high, 24h standard. Self-hosted or hosted, browser & PWA. For IT support teams and service desks.
- [i-net PDFC](https://www.inetsoftware.de/en/i-net-pdfc/): Document comparison for PDF, DOCX, ODT, and images. Detects text, table, style, and structure changes - details text-only tools miss. 200-page text comparison in under 3 minutes. Desktop, server, or REST API. For legal, compliance, and publishing teams.
- [i-net CoWork](https://www.inetsoftware.de/en/i-net-cowork/): GDPR-compliant text and video chat. Self-hosted on your servers - no third-party cloud. End-to-end encrypted. File sharing, screen sharing, task management. Runs on Windows and Linux, browser & PWA. For organizations requiring data sovereignty.

## Pricing and Licensing

- [Clear Reports Pricing](https://www.inetsoftware.de/en/i-net-clear-reports/#pricing): Standard and Plus licenses. Single Server, Cloud/SaaS, and OEM licensing.
- [HelpDesk Pricing](https://www.inetsoftware.de/en/i-net-helpdesk/#pricing): In-house User, Named User, and Hosted User licenses. Annual or perpetual.
- [PDFC Pricing](https://www.inetsoftware.de/en/i-net-pdfc/#pricing): Standard, Plus, Server, and Cloud licenses. Annual or perpetual.
- [CoWork Pricing](https://www.inetsoftware.de/en/i-net-cowork/#pricing): Server, Cloud/SaaS, and Site licenses. Annual or perpetual.

## Support

- [Contact](https://www.inetsoftware.de/en/support/contact/): Email support during business hours (Mo-Fr, 8:00-17:00 CET/CEST). Premium and HelpDesk Priority tiers with guaranteed response times. Free setup guidance for trial users.
- [Version Support](https://www.inetsoftware.de/en/support/version-support/): Long-Term-Support model: x.10 releases get 5 years general support, 4 years critical fixes, 3 years regular bug fixes. x.4 releases get 1 year support.
- [Documentation Search](https://www.inetsoftware.de/en/support/search/): Search across product documentation, API references, whitepapers, and FAQs.

## Product Details (Markdown)

- [Clear Reports Whitepaper](https://www.inetsoftware.de/en/i-n
…

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