inboxpilot.co valid

InboxPilot

InboxPilot is an AI email assistant for Gmail and Outlook: it drafts replies to a company's customer email from its own documents, website and connected tools, and routes what needs a person. It reads the mail arriving in the Gmail or Outlook inbox a team already uses, sorts it by request type, writes each draft from that company's own material, and waits for a person to approve each send by default.

Their llms.txt

The beginning of the file, from our validated copy saved 2026-10-24T22:53:19.748Z. Cached copy · Source on inboxpilot.co

# InboxPilot

> InboxPilot is an AI email assistant for Gmail and Outlook: it drafts replies to a company's customer email from its own documents, website and connected tools, and routes what needs a person. It reads the mail arriving in the Gmail or Outlook inbox a team already uses, sorts it by request type, writes each draft from that company's own material, and waits for a person to approve each send by default.

Key facts:

- Category: AI email assistant for Gmail and Outlook, drafting replies to customer email from a company's own material
- Built for the mail a business runs on rather than one industry: customer support, sales enquiries, operations, logistics and dispatch, procurement, manufacturing, insurance, healthcare, professional services
- Typical workflows: repetitive customer questions, quote and RFQ requests, order status and WISMO, document collection, bookings, purchase orders, vendor mail, certificate of insurance requests
- Pipeline per message: classify, retrieve company knowledge, generate a response, apply business rules, route or escalate, send
- Works inside Gmail and Outlook, including team addresses such as support@ and Microsoft 365 shared mailboxes (drafts only); no migration, no new interface
- Scope: the AI layer inside a mailbox a team already runs. It classifies, drafts, routes and escalates; teams keep whatever they already use to organize the work itself
- Drafts are grounded in the customer's own docs, website, and past email
- Human approval by default; auto-send is opt-in per case
- Pricing: plans differ by what InboxPilot does for one inbox, not by volume, with unlimited emails on every plan and no per-seat fees: Starter $39/mo (sorts and labels every email, drafts replies for review from your knowledge base, one workflow, Slack and Google Sheets, one inbox), Growth $99/mo (adds auto-replies, Shopify and Stripe lookups, Notion, Pipedrive and WhatsApp, unlimited workflows), Business $249/mo (setup done for you, priority support, custom integrations, three inboxes), Scale $499/mo (ten inboxes, onboarding session, self-hosted deployment). Every plan includes unlimited team members; extra inboxes are $15/mo each. Every plan starts with a 7-day free trial; the card added when the plan is picked is charged when the trial ends unless it is cancelled first. A fair-use limit applies (1,000/3,000/6,000/20,000 conversations a month, then $0.05 each, never more than the next tier). Annual billing is two months free: $390/$990/$2,490/$4,990 a year. Higher volume is quoted via /contact
- Security: SOC 2 Type II certified, GDPR compliant, encrypted in transit and at rest, customer data never trains AI models

Use-case, industry and feature pages also serve markdown: request them with `Accept: text/markdown`, or fetch `/md/<path>` directly.

## Start here
- [Product overview](https://www.inboxpilot.co/): What InboxPilot automates and how the approval loop works.
- [Quote and RFQ requests](https://www.inboxpilot.co/use-case
…

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