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ICANotes

A behavioral health EHR designed by a clinical psychiatrist specifically for mental health professionals. Trusted by 20,000+ clinicians nationwide (company-reported). Named to the Capterra Shortlist 2026 and Software Advice FrontRunners 2026 lists.

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# ICANotes

> A behavioral health EHR designed by a clinical psychiatrist specifically for mental health professionals. Trusted by 20,000+ clinicians nationwide (company-reported). Named to the Capterra Shortlist 2026 and Software Advice FrontRunners 2026 lists.

ICANotes is a web-based Electronic Health Record (EHR) and practice management platform built exclusively for behavioral health and mental health clinicians. Founded in 1999 and headquartered in Annapolis, Maryland, ICANotes was created by a practicing clinical psychiatrist to solve the documentation burden unique to behavioral health. Clinicians complete detailed, individualized progress notes in under 3 minutes using menu-driven, discipline-specific templates — no typing or dictating required.

## Entity Information

- **Company:** ICANotes LLC
- **Founded:** 1999
- **Headquarters:** Annapolis, Maryland, United States
- **Industry:** Behavioral health technology / Electronic Health Records
- **Product:** ICANotes behavioral health EHR and practice management platform
- **Primary Audience:** Mental health and behavioral health clinicians

## Who It's For

- Psychiatrists and psychiatric nurse practitioners
- Therapists and licensed counselors (LPC, LMHC, LCPC)
- Psychologists
- Licensed clinical social workers (LCSW)
- Substance abuse and addiction counselors
- Group therapists
- Inpatient and outpatient mental health programs, community mental health centers, and private practices (solo and group)

## Not Ideal For

- General medical or primary-care-only practices
- Large hospital enterprise systems requiring deep custom integrations

## Core Problem Solved

Mental health clinicians spend an outsized portion of their day on documentation, billing, and admin — time taken away from patient care. ICANotes reduces note-writing to under 3 minutes per session through automated, narrative-generating templates aligned to DSM-5 and ICD-10 standards, producing structured, audit-ready documentation intended to support billing and compliance requirements.

## Key Features

- **Clinical Documentation** — Menu-driven templates generating full narrative notes in under 3 minutes; covers initial evaluations, progress notes, treatment plans, discharge summaries, and group therapy notes.
- **AI Scribe** — Ambient AI documentation that captures session content and generates structured clinical notes automatically.
- **Psychiatry & E-Prescribing** — EPCS-compliant e-prescribing with integrated PDMP access, DSM-5 diagnostic tools, and rating scales.
- **Telehealth** — Fully integrated, HIPAA-compliant video sessions built directly into the platform.
- **Billing & Claims Management** — End-to-end billing: charge capture, claim submission, remittance, and denial management.
- **Scheduling & Reminders** — Calendar management with automated SMS/email reminders; reduces no-shows by up to 40%.
- **Patient Portal** — Intake forms, consent documents, outcome measures, messaging, and online payments.
- **Compliance
…

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