hipcall.com valid
Hipcall
Hipcall is a unified communications platform that brings a virtual phone system (PBX), call center, SMS, WhatsApp, live chat, sales CRM and help desk together in one place.
For agents: Unified communications platform offering cloud virtual PBX, call center, SMS, WhatsApp, live chat, sales CRM and help desk; product pages in several languages.
virtual phone systempbxcall center softwaresmswhatsapphelp desk
Their llms.txt
The beginning of the file, from our validated copy saved 2026-10-25T03:33:33.358Z. Cached copy · Source on hipcall.com
# Hipcall
> Hipcall is a unified communications platform that brings a virtual phone system (PBX), call center, SMS, WhatsApp, live chat, sales CRM and help desk together in one place.
The links below list Hipcall's product pages and content. Hipcall publishes content in multiple languages — see the “Other languages” section for llms.txt files in other languages. For the full text of every article, see the llms-full.txt link in the Optional section.
## Products
- [/business-phone-system/](https://www.hipcall.com/business-phone-system/): Cloud business phone system (virtual PBX).
- [/call-center-software/](https://www.hipcall.com/call-center-software/): Call center software.
- [/customer-service-software/](https://www.hipcall.com/customer-service-software/): Customer service software / help desk.
- [/live-chat-software/](https://www.hipcall.com/live-chat-software/): Live chat software.
- [/sales-management-software/](https://www.hipcall.com/sales-management-software/): Sales management CRM.
- [/sms/](https://www.hipcall.com/sms/): Business SMS.
- [/whatsapp-business/](https://www.hipcall.com/whatsapp-business/): WhatsApp Business solution.
- [/ip-phones/](https://www.hipcall.com/ip-phones/): Supported IP phones.
- [/mobile-app/](https://www.hipcall.com/mobile-app/): Hipcall mobile app for iOS and Android.
- [/integrations/](https://www.hipcall.com/integrations/): Integrations.
- [/developers/](https://www.hipcall.com/developers/): Developer hub: API, webhooks and use cases.
- [/feature/](https://www.hipcall.com/feature/): Product features.
- [/pricing/](https://www.hipcall.com/pricing/): Pricing.
- [/sectors/](https://www.hipcall.com/sectors/): Industry-specific solutions.
- [/customers/](https://www.hipcall.com/customers/): Customer stories.
- [/partners/](https://www.hipcall.com/partners/): Partner program.
- [/about/](https://www.hipcall.com/about/): About Hipcall.
## Blog
- [Webhook v2: signed, retried, and built on Standard Webhooks](https://www.hipcall.com/blog/webhook-v2-standard-webhooks/): Webhook v2 signs every request, retries failed deliveries for up to 3 days and follows the open Standard Webhooks spec. Webhook v1 shuts down 30 Nov 2027.
- [Measure time spent on support tickets](https://www.hipcall.com/blog/measure-time-spent-on-support-tickets/): Track time spent on support tickets with a start/stop timer, manual entries, and billable/total time metrics.
- [What Is IVR? How Interactive Voice Response Systems Work](https://www.hipcall.com/blog/what-is-ivr/): IVR (Interactive Voice Response) routes callers to the right team automatically, day or night. Learn how it works, its benefits, and how to set one up.
- [Call Centre Service Level: ISO 18295, BDDK, and EPDK](https://www.hipcall.com/blog/call-centre-service-level-calculation/): One month of calls, 3 legitimate service level percentages. Here's what ISO 18295, BDDK, and EPDK each put in the total, when the clock starts, and why.
- [Agent Status Timeline: every agent's day, at
…
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