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HelpSite

Simple, AI-searchable knowledge-base software for public help centers, private SOPs, and sourced answers customers can trust.

For agents: Knowledge-base software for public help centers and private SOPs, with guides comparing it to Zendesk Guide and on AI-ready documentation.

knowledge basehelp centerself-service supportai-readable documentationsops

Authority
51 reach 10 · trust 5 · quality 21 · freshness 15
Tier
listed
llms.txt
https://www.helpsite.com/llms.txt
Sections
6
Links
113
Size
26239 bytes
Popularity rank
#263312
Categories
Business software · Productivity
For agents
Documentation: developer or product docs worth reading, nothing to call
Audience
business · agents can: read docs · en
First seen
2026-10-19T10:41:11.729Z
Last checked
2026-10-20T08:14:47.135Z
Badge
Agent Web Map badge for helpsite.com

Their llms.txt

The beginning of the file, from our validated copy saved 2026-10-22T10:07:51.153Z. Cached copy · Source on helpsite.com

# HelpSite

> Simple, AI-searchable knowledge-base software for public help centers, private SOPs, and sourced answers customers can trust.

HelpSite is knowledge-base software for support, ops, and founder-led teams at small
software companies. Public help centers and private internal SOPs live in one account,
with search and sourced AI answers over the articles you publish. This file indexes the
marketing site. Customer help documentation lives at https://help.helpsite.com/.

## Start here

- [Home](https://www.helpsite.com/): What HelpSite does and who it is for
- [Pricing](https://www.helpsite.com/pricing): Plans, limits, and what is included at each tier
- [Features overview](https://www.helpsite.com/features): Every capability, with a page per feature
- [Why teams choose HelpSite](https://www.helpsite.com/why-teams-choose-helpsite): How HelpSite compares on simplicity, price, and setup time
- [Start a free trial](https://app.helpsite.com/signup): 14 days, no credit card

## Features

- [Smart knowledge base](https://www.helpsite.com/features/knowledge-base): Create public articles, private SOPs, and team playbooks in a simple editor built for repeated questions.
- [Lightning-fast search](https://www.helpsite.com/features/lightning-fast-search): Help customers and teammates find the right answer before another ticket, ping, or meeting appears.
- [AI chatbot](https://www.helpsite.com/features/ai-chatbot): Answer customer questions with AI grounded in your HelpSite articles, source links, and reviewable chat history.
- [MCP Server](https://www.helpsite.com/features/mcp-server): Connect HelpSite to MCP-compatible AI tools so your team can search, draft, update, and organize docs faster.
- [AI KB Generator](https://www.helpsite.com/features/ai-kb-generator): Turn your website, PDFs, and Drive files into an organized knowledge base, reviewed by you before anything is created.
- [Multiple sites](https://www.helpsite.com/features/multiple-sites): Run separate help centers for customers, products, teams, or brands from one account.
- [Analytics](https://www.helpsite.com/features/analytics): See which articles work, what visitors search for, and where stale content is starting to create confusion.
- [Assignments and requests](https://www.helpsite.com/features/assign-request): Assign article work, track requests, and keep documentation from becoming one person's invisible job.
- [Effortless setup](https://www.helpsite.com/features/effortless-setup): Bring existing docs, choose visibility, and publish a searchable help center without a long implementation project.
- [Themes and branding](https://www.helpsite.com/features/themes): Start from a ready-made theme, customize colors, fonts, logo, and domain, or use HTML and CSS for deeper control.
- [Private internal KB](https://www.helpsite.com/features/private-knowledge-base): Keep sensitive policies, processes, and onboarding docs private while still using the same knowledge base workflow.

## Use cases
…

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