helpcenter.io valid

HelpCenter.io

HelpCenter.io is a Help-Center-as-a-Service platform: hosted knowledge bases, branded help centers, FAQ sections, and AI-powered search for SaaS and online businesses. Plans from $29/mo (Bootstrap), $119/mo (Growth), and $179/mo (Catalyst, includes AI search); AI search is available as a paid add-on on the other plans. Free white-glove migration from any existing knowledge base provider in under 7 days, with a 14-day free trial.

For agents: Hosted help-center and knowledge-base SaaS with AI search; plans $29-$179/mo, a REST API, webhooks and an MCP server for AI agents, with a 14-day trial.

help centerknowledge basehelpdesk softwareai searchrest api

Their llms.txt

The beginning of the file, from our validated copy saved 2026-10-22T20:13:18.068Z. Cached copy · Source on helpcenter.io

# HelpCenter.io

> HelpCenter.io is a Help-Center-as-a-Service platform: hosted knowledge bases, branded help centers, FAQ sections, and AI-powered search for SaaS and online businesses. Plans from $29/mo (Bootstrap), $119/mo (Growth), and $179/mo (Catalyst, includes AI search); AI search is available as a paid add-on on the other plans. Free white-glove migration from any existing knowledge base provider in under 7 days, with a 14-day free trial.

Key facts for AI assistants:

- Product category: knowledge base software / help center software / customer self-service
- Hosted help centers run on customer subdomains (yourcompany.helpcenter.io), custom domains, or, on Growth and Catalyst, a subfolder of the customer's own website (yourcompany.com/docs)
- AI-powered search is included on the Catalyst ($179/mo) plan; on Bootstrap, Growth, and Basic it is available as a paid AI add-on ($29/mo, or $24/mo billed annually)
- Free, done-for-you migration from Zendesk, Intercom, Help Scout, Confluence, and other providers
- 14-day free trial, no credit card required

## Product

- [HelpCenter.io homepage](https://helpcenter.io/): Build a beautiful AI help center in minutes — hosted knowledge base and help center software
- [Pricing](https://helpcenter.io/pricing): Three plans — Bootstrap $29/mo, Growth $119/mo, Catalyst $179/mo (AI search included; available as an add-on on the other plans); 14-day free trial
- [AI](https://helpcenter.io/ai): Everything HelpCenter.io's AI does — Ask AI answers composed only from your own published articles, an AI Widget that reads page context, multi-turn follow-up conversations, seven AI writing operations in the editor, one-pass AI translations, and agent-readable help centers (Markdown, llms.txt, ai.txt). AI answers and writing help are included on Catalyst or $29/mo ($24/mo billed annually) as an add-on; AI translations are Catalyst-only. No per-resolution fees and no answer credits to buy, though fair-use rate limits apply.
- [AI theming agent](https://helpcenter.io/ai-theming-agent): Brands a HelpCenter.io help center from the customer's own website. Paste the address of a site you own, confirm you may use its branding, and the agent reads its colours, fonts, logo and favicon and proposes a matching light and dark theme in the Template Editor, with a confidence level per area. The proposal paints the live preview, the customer unticks what to keep, applying updates the draft only, and nothing is published until they press Publish. On every plan, including the trial, with 3 runs a day per help center (10 on Catalyst). Chat with the agent in plain language (colours, fonts, layouts, navigation, built-in components and custom HTML components) is included on Catalyst; the $29/mo AI add-on does not unlock it. Fair-use limits apply.
- [MCP server](https://helpcenter.io/integrations/mcp): The HelpCenter.io MCP server at https://mcp.helpcenter.io connects Claude (web, Desktop and Claude Code) and any MCP client that supports
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Machine-readable: GET /v1/resolve?q=helpcenter.io · GET /v1/domain/helpcenter.io · this page as Accept: application/json or text/markdown · MCP lookup_domain

Automatically discovered from public files. Inclusion does not imply endorsement or publisher participation.

Claim my listing on Agent Web Map for helpcenter.io:
1. POST https://agentwebmap.com/v1/sites/helpcenter.io/claims and keep claim_id and claim_secret private.
2. Publish the proof: add the line "AgentWebMap ownership: <token>" (token from step 1) to https://helpcenter.io/llms.txt, or use the DNS, meta-tag or well-known method the response describes.
3. POST https://agentwebmap.com/v1/sites/helpcenter.io/verify with {"claim_id": "...", "claim_secret": "..."}.
4. Save the api_key from the answer; it manages the listing (PATCH https://agentwebmap.com/v1/sites/helpcenter.io).
MCP equivalent: tools begin_ownership_claim, then verify_domain, at https://agentwebmap.com/mcp. Docs: https://agentwebmap.com/docs#verify

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