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HelloShift

HelloShift is an AI-powered hotel operations platform that helps hotels automate guest communications, streamline housekeeping, and improve staff collaboration. HelloShift integrates with 40+ Property Management Systems (PMS), 12+ smart lock brands, digital key providers, and payment processors.

For agents: AI-powered hotel operations platform for guest messaging, housekeeping and staff collaboration, integrating with 40+ property management systems, smart locks an

hotel-operationspms-integrationsmart-lockhousekeepingguest-communication

Their llms.txt

The beginning of the file, from our validated copy saved 2026-10-20T21:27:13.985Z. Cached copy · Source on helloshift.com

# HelloShift

> HelloShift is an AI-powered hotel operations platform that helps hotels automate guest communications, streamline housekeeping, and improve staff collaboration. HelloShift integrates with 40+ Property Management Systems (PMS), 12+ smart lock brands, digital key providers, and payment processors.

## About HelloShift

- **Company**: HelloShift, Inc., an independent, privately held company.
- **Founded**: 2014
- **Founder and CEO**: Sudheer Thakur
- **Headquarters**: 350 Townsend St #730, San Francisco, CA 94107, USA
- **What it is**: HelloShift is an AI-powered hotel operations platform that puts guest messaging, AI voice answering, contactless check-in, housekeeping, staff collaboration and preventive maintenance in one app, connected to the hotel's PMS.
- **Pricing**: $1.25 to $5.60 per room per month, depending on the plan and on annual or monthly billing. Every plan bills a 40-room minimum. There are no per-user seats, no AI credits and no setup fees. A 14-day free trial is available. Full price list: https://www.helloshift.com/pricing
- **PMS integrations**: 40+, including Oracle OPERA (Cloud and on-premise), Mews, Cloudbeds, WebRezPro, StayNTouch Rover, Maestro, Little Hotelier, RoomKeyPMS, roommaster (innQuest), Skyware, Agilysys, Infor HMS, Shiji, Visual Matrix, Sabre SynXis Property Hub, Newbook, SMS|Host, Beds24, Preno, Sirvoy, Lodgify, Hoteliga, GuestCentrix, AutoClerk, eZee FrontDesk, Anand Systems (ASI), Resort Data Processing, HotelKey, InnKey PMS, Zavia ERP, RoomRaccoon, AbodeBooking, 5stelle, Open Hotel, MiniHotel, rezStream, Lodgical (Zucchetti), Tokeet (AdvanceCM). Full list: https://www.helloshift.com/integrations
- **Smart lock partners (12)**: August, Yale, Schlage, Kwikset, igloohome, Lockly, Nuki, Salto, Tedee, dormakaba, 33 Lock, ASSA ABLOY
- **Digital key and access partners**: FLEXIPASS, RemoteLock, PointCentral
- **Payment partners**: Shift4, Stripe and Authorize.Net. The hotel connects its own merchant account with one of them. HelloShift uses that account to pre-authorize cards at contactless check-in, sell add-ons and collect digital tips.
- **Reviews**: reviewed by hotel teams on Hotel Tech Report, Capterra and G2; links to each at https://www.helloshift.com/reviews
- **Website**: https://www.helloshift.com
- **Contact**: https://www.helloshift.com/contact

## Pricing

HelloShift publishes its pricing. Hotel operations software is $1.25 to $5.60 per room per month, depending on the plan and on whether you pay annually or monthly. Every plan bills a 40-room minimum. There are no per-user seats, no AI credits and no setup fees. All plans include a 14-day free trial with no credit card required.

| Plan | Per room, billed annually | Per room, billed monthly | Monthly minimum, annually | Monthly minimum, monthly |
|---|---|---|---|---|
| Staff | $1.25 | $1.75 | $50 | $70 |
| Guest | $1.25 | $1.75 | $50 | $70 |
| Staff+ | $2.50 | $3.50 | $100 | $140 |
| Guest+ | $2.50 | $3.50 | $100 | $140 |
| Pro | $4.00
…

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