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Gurubase

Gurubase is a trusted AI layer for enterprise knowledge and workflows, not a generic chatbot. It turns your documentation, code, tickets, and CRM into AI agents ("Gurus") that answer with source citations and a trust score, refuse when context is too weak, and take real actions through Agentic Integrations (REST API, MCP, sandboxed Python). One Guru deploys across every channel and runs on cloud, your own cloud (BYOC), self-hosted, on-premise, or air-gapped infrastructure, with support for your

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46 reach 5 · trust 5 · quality 21 · freshness 15
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https://gurubase.io/llms.txt
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Categories
AI and machine learning · Marketing
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Documentation: developer or product docs worth reading, nothing to call
First seen
2026-10-25T18:12:16.105Z
Last checked
2026-10-26T11:58:23.691Z
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Their llms.txt

The beginning of the file, from our validated copy saved 2026-10-26T11:58:22.928Z. Cached copy · Source on gurubase.io

# Gurubase

> Gurubase is a trusted AI layer for enterprise knowledge and workflows, not a generic chatbot. It turns your documentation, code, tickets, and CRM into AI agents ("Gurus") that answer with source citations and a trust score, refuse when context is too weak, and take real actions through Agentic Integrations (REST API, MCP, sandboxed Python). One Guru deploys across every channel and runs on cloud, your own cloud (BYOC), self-hosted, on-premise, or air-gapped infrastructure, with support for your own or local models (BYOM).

## What Makes Gurubase Different

- **Agentic Integrations**: Go beyond static Q&A. Execute Python code, call APIs, and use MCP (Model Context Protocol) during responses to pull real-time data and take actions.
- **Hallucination-Resistant**: A trust score (0.00 to 1.00, for example 0.96) and source citations on every answer. Built-in guardrails detect insufficient context. Gurubase knows when to say "I don't know."
- **Memory-Powered Personalization**: AI agents remember your customers and their preferences, delivering personalized responses based on conversation history.
- **Smart Triage**: Automatically classify and route questions based on context. Gather missing details before answering to deliver precisely targeted responses.
- **MCP Server**: Access your Guru's knowledge directly in Claude Desktop, Cursor, and other MCP-compatible clients. Ask questions without leaving your IDE.
- **On-Premise & Air-Gapped**: Deploy in the cloud or on your own infrastructure with full air-gapped support for maximum security and compliance.

## Knowledge Sources (10+)

Connect multiple data sources to create comprehensive AI agents:

| Source | Description |
|--------|-------------|
| **Websites** | Index any public website or documentation |
| **GitHub** | Public and private repositories, code, issues, discussions |
| **Confluence** | Team wikis and documentation |
| **Jira** | Tickets, projects, and issue tracking |
| **Zendesk** | Help center articles and support tickets |
| **Slack** | Channel history and conversations |
| **Salesforce** | Knowledge articles and CRM data |
| **Google Drive** | Documents, spreadsheets, and files |
| **YouTube** | Video transcripts and content |
| **PDFs** | Technical documents and manuals |
| **Word (DOCX)** | Word documents and reports |
| **Excel/CSV** | Structured data files |

## Deployment Channels

One AI agent, every channel:

- **Web Widget** - Embed on any website with customizable styling
- **Slack Bot** - Answer questions directly in Slack channels
- **Discord Bot** - Community support automation
- **GitHub Issues Bot** - Automatic responses to GitHub issues
- **Jira Bot** - In-context help for Jira users
- **Zendesk Integration** - AI copilot for support agents
- **API Access** - Build custom integrations (Enterprise)

## AI Features

- **Trust Score** - Confidence rating from 0.00 to 1.00 (for example, 0.96) on every answer
- **Source Citations** - Links to original content fo
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