gorgias.help valid

carbon-38

Public Help Center articles for carbon-38.

Their llms.txt

The beginning of the file, from our validated copy saved 2026-10-22T17:04:16.336Z. Cached copy · Source on gorgias.help

# carbon-38

> Public Help Center articles for carbon-38.

Use these links as concise, text-first sources for customer-facing support policies and FAQs.

This Help Center uses a one-page layout for browsers; the links below are dedicated Markdown article representations for LLM readers.

## Articles

- [Where is my order?](https://carbon38.gorgias.help/en-US/where-is-my-order-5995954.md): Once your order ships, you'll receive a confirmation email with your tracking number. Please allow up to 24 hours for tracking activity to update. Please allow up to 24 hours from when you receive your tracking number for the activity to update.You c
- [When will my order ship?](https://carbon38.gorgias.help/en-US/when-will-my-order-ship-564007.md): Economy & Economy Select: Ships within 1–2 business days. Expedited & Overnight: Orders placed by 1:00 PM PT Mon–Fri ship same day. Orders placed after 11:00 AM PST on Friday or on weekends ship the following Monday (excluding major holidays). Occasi
- [Can I cancel or make changes to my order after placing it?](https://carbon38.gorgias.help/en-US/can-i-cancel-or-make-changes-to-my-order-after-placing-it-564000.md): Once an order is placed, it cannot be changed or canceled. Our warehouse begins processing orders immediately, so we're unable to intercept them after submission. If you need a different size or color, place a new order and return the original once i
- [How do I track my order?](https://carbon38.gorgias.help/en-US/how-do-i-track-my-order-564008.md): Once your order has shipped, we will send a confirmation email that includes tracking information. You can also find your tracking number by logging into your Carbon38 account. Please allow up to 24 hours from when you receive your tracking number fo
- [What is your return policy?](https://carbon38.gorgias.help/en-US/what-is-your-return-policy-564013.md): You have 30 days from your order delivery date to request a return. All items must be unworn with the original tags attached. All items are returnable, except for the following:Items marked final sale, gloves and arm warmers, socks and leg warmers, h
- [Do you offer exchanges?](https://carbon38.gorgias.help/en-US/do-you-offer-exchanges-564015.md): Yes, we do on eligible items! Please note: final sale items are not eligible for exchange. If you requested an exchange through our returns portal, your new order will ship once we've received your original item back at our warehouse and it's passed
- [How do I return or exchange a U.S. order?](https://carbon38.gorgias.help/en-US/how-do-i-return-or-exchange-a-us-order-670029.md): For a cost of $6.99 we will provide a UPS return label so you can box and ship your items. Start your return here. Once the return has been received at our warehouse and processed, we will issue the refund and you will receive an email notification.
- [How do I return or exchange an International order?](https://carbon38.gorgias.help/en-US/how-do-i-return-or-exchange-an-international-order-
…

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Claim my listing on Agent Web Map for gorgias.help:
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