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ResQ
ResQ is a technology-powered commercial services company. ResQ Services sends technicians to repair and maintain commercial equipment. ResQ for Facilities is the company's facility management software (CMMS).
For agents: ResQ sends technicians to repair commercial equipment and offers ResQ for Facilities, a CMMS facility management software.
commercial equipment repairfacility managementcmmstechnician servicesfield service
Their llms.txt
The beginning of the file, from our validated copy saved 2026-10-21T15:09:08.193Z. Cached copy · Source on getresq.com
# ResQ
> ResQ is a technology-powered commercial services company. ResQ Services sends technicians to repair and maintain commercial equipment. ResQ for Facilities is the company's facility management software (CMMS).
ResQ spent years sitting between commercial facilities and the trades, then started owning the outcome of the work. It is paid to fix equipment, not to keep coming back. Published rates, a free second visit if a job is not fixed the first time, and a 120-day labor warranty apply on every ResQ Services job.
- Site: https://www.getresq.com
- Book a repair: https://www.getresq.com/book-a-repair
- Book a call: https://www.getresq.com/book-a-call
- Phone: (877) 350-7377
- Phone (/locations/toronto): (877) 327-3772
- Email: service@resqservicesgroup.com
## ResQ Services
Commercial repair and maintenance across six trades:
- Refrigeration and ice machines (walk-in coolers and freezers, reach-ins, prep tables, display cases, ice machines)
- HVAC (rooftop units, split systems, make-up air and exhaust, heating and controls)
- Electrical (repairs, troubleshooting, lighting and upgrades)
- Cooking equipment (fryers, ovens, ranges, griddles, steamers, holding equipment)
- Plumbing (drains, grease traps, water heaters, leaks, fixtures, backflow)
- General repair (doors, locks, ceilings, shelving, fixtures, flooring)
One company owns the outcome of every job, and it's us, from the first call to the last invoice.
## Markets
ResQ currently serves commercial locations in New York City, Miami, Toronto, Dallas, Houston, Austin, San Antonio, Washington DC, Maryland and Virginia. New locations are being added. The homepage describes this as commercial repair in 10 markets across the US and Canada.
Offices listed on the site:
- United States: 101 NW 8th St, Unit 200, Miami, FL 33136; 880 3rd Ave, Suite 519, New York, NY 10022
- Canada: 18 King Street E, Suite 1100, Toronto, Ontario M5C 1C4
- United Kingdom: 5 New Street Square, City of London, London EC4A 3TW
## Guarantees (in writing, on every job)
- Confirmed time slot within 30 minutes
- Technician on site within 24 hours for standard dispatch
- 2-hour emergency response, day or night
- Published rates before the truck rolls; no zone or trip charges
- $0 second visit for the same issue
- 120-day labor warranty (described on the site as the longest labor warranty in commercial repair)
- Invoices within 24 hours of the site visit, with before and after photos
Measured on jobs from March to September 2026 (methodology available on request): about 2× faster to the door than other commercial repair vendors, 39% less equipment downtime, and 20 minutes from request to a booked repair.
## Plans
Pay-per-repair is available with no membership. Service-call and hourly rates are published on each location page and vary by market and trade.
New York City published rates (https://www.getresq.com/locations/new-york-city): HVAC, refrigeration, ice machines, and cooking equipment — service call $245, l
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