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Arbor
Arbor is a B2B SaaS company whose product, Umi, is an AI researcher that runs natural, voice-based interviews with frontline employees and customers at scale, then turns thousands of conversations into operational insights and recommendations enterprise leaders can act on. Umi works in four stages — Create, Listen, Understand, and Act — and is built for the enterprise with SOC 2 Type 2 certification, end-to-end encryption, and GDPR & CCPA compliance.
- Authority
- 46 reach 5 · trust 5 · quality 21 · freshness 15
- Tier
- listed
- llms.txt
- https://www.findarbor.com/llms.txt
- Sections
- 5
- Links
- 16
- Size
- 2922 bytes
- Popularity rank
- #927796
- Country
- United States
- For agents
- Documentation: developer or product docs worth reading, nothing to call
- First seen
- 2026-10-19T10:45:21.439Z
- Last checked
- 2026-10-21T21:11:21.537Z
- Badge
Their llms.txt
The beginning of the file, from our validated copy saved 2026-10-21T21:11:20.784Z. Cached copy · Source on findarbor.com
# Arbor
> Arbor is a B2B SaaS company whose product, Umi, is an AI researcher that runs natural, voice-based interviews with frontline employees and customers at scale, then turns thousands of conversations into operational insights and recommendations enterprise leaders can act on. Umi works in four stages — Create, Listen, Understand, and Act — and is built for the enterprise with SOC 2 Type 2 certification, end-to-end encryption, and GDPR & CCPA compliance.
## Product
- [Product overview](https://www.findarbor.com/product): How Umi designs interviews, runs AI voice conversations with your frontline, and turns them into reports, dashboards, and recommendations.
- [Security](https://www.findarbor.com/security): Enterprise-grade security and compliance — SOC 2 Type 2, end-to-end encryption, 24/7 monitoring, GDPR & CCPA.
## Solutions by role
- [Operations](https://www.findarbor.com/solution/industry/solutions): Spot operational issues and root causes before they hit customers, cost, or safety.
- [People & HR](https://www.findarbor.com/solution/industry/people-hr): Understand what drives turnover and retention; intervene before issues escalate.
- [Customer Experience](https://www.findarbor.com/solution/industry/customer-experience): Capture the in-store experience as customers live it, at scale.
- [Executives & Transformation](https://www.findarbor.com/solution/industry/executives-transformation): Ground transformation in frontline reality with board-ready insight.
- [Safety & EHS](https://www.findarbor.com/solution/industry/safety-ehs): Surface hazards early by hearing from the people closest to the risk.
## Solutions by industry
- [Logistics & Freight](https://www.findarbor.com/solution/role/logistics-freight): Reduce incidents and improve driver retention by listening to your fleet.
- [Construction](https://www.findarbor.com/solution/role/construction): Prevent safety issues and project delays by hearing from crews on site.
- [Manufacturing](https://www.findarbor.com/solution/role/manufacturing): Surface efficiency and quality gaps across plants from operator insight.
- [Hospitality](https://www.findarbor.com/solution/role/hospitality): Improve guest experience and staff satisfaction.
- [Retail & QSR](https://www.findarbor.com/solution/role/retail-qsr): Fix store-level issues early and act consistently across locations.
## Resources
- [Blog](https://www.findarbor.com/blog): Articles on AI voice interviews, frontline intelligence, people analytics, and operational decision-making.
## Company
- [About Arbor](https://www.findarbor.com/about-us): Our mission to unlock the power of internal knowledge and turn frontline voices into insight.
- [Contact / Book a demo](https://www.findarbor.com/contact-us): Talk to the Arbor team and see Umi in action.
- [Terms of Service](https://www.findarbor.com/terms): Terms governing use of the Arbor website and services.
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