extend.com valid
Extend
Extend is the world's most powerful post-purchase platform, driven by AI. Extend resolves customer issues with automated claims, fraud protection, returns and exchanges, product protection, and shipping protection.
For agents: AI-driven post-purchase platform for merchants: product protection, shipping protection, automated claims, fraud protection, returns and exchanges.
post-purchaseproduct protectionshipping protectionwarranty claimsreturns and exchanges
Their llms.txt
The beginning of the file, from our validated copy saved 2026-10-21T10:38:20.425Z. Cached copy · Source on extend.com
# Extend
> Extend is the world's most powerful post-purchase platform, driven by AI. Extend resolves customer issues with automated claims, fraud protection, returns and exchanges, product protection, and shipping protection.
## Platform
- [Platform](https://www.extend.com/platform): The Extend platform helps your business drive revenue, reduce costs, and improve post-purchase customer interactions through AI and automation.
## Products
- [Product Protection](https://www.extend.com/product-protection): Increase revenue and boost customer confidence with Extend Product Protection. When a product fails or is accidentally damaged, Extend repairs or replaces it. Customers buy again, and merchants boost revenue through plans and new purchases.
- [Shipping Protection ](https://www.extend.com/shipping-protection): Increase revenue, reduce costs, and improve customer satisfaction with Extend Shipping Protection. When a package is lost, stolen, or damaged, Extend replaces it. Customers remain happy, merchants control costs.
- [Automated Claim Support](https://www.extend.com/claims): Extend's automated self-service claim handling reduces fraud and increases brand loyalty. Customers get decisions in seconds, not days or weeks.
- [AI-Powered Fraud Detection](https://www.extend.com/fraud): Post-purchase fraud and customer abuse are on the rise, eating up your team’s time and shrinking your bottom line. Learn how Extend's AI-powered fraud detection can stop bad actors and save you money.
- [Returns & Exchanges](https://www.extend.com/returns): Customer-friendly policies like free returns are being abused by bad actors. Extend's automated fraud monitoring keeps customers honest and loyal customers coming back.
## Customers
- [File a Claim](https://customers.extend.com/): Log in to file a claim, check claim status, or find information about protection purchased with Extend.
- [Get Help](https://www.extend.com/customers): With Extend, customers have access to 24/7 online support to get fast resolutions. After purchasing Extend protection, you also won't encounter hidden fees.
## Case Studies
- [Merchant Case Studies](https://www.extend.com/merchant-case-studies): See real examples of how Extend provides results for merchants with product protection, shipping protection, claims automation, fraud prevention, and more.
- [Resident Case Study](https://www.extend.com/merchant-case-studies/resident): Resident doubled their attach rate with Extend over their previous product protection provider.
- [The Dufresne Group Canada Case Study](https://www.extend.com/merchant-case-studies/the-dufresne-group-canada): Extend enabled The Dufresne Group Canada to expand their warrantable portfolio by 28% to include more products and increase their product protection attach rate to 40%.
- [My Trio Rings Case Study](https://www.extend.com/merchant-case-studies/my-trio-rings): My Trio Rings built customer confidence with Extend, leading to a 10.6% increase in conversion rate year
…
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