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evaluagent: Call Centre Quality Assurance and Compliance Software
Call center QA software that allows you to Auto\-QA every conversation across all channels to coach, train, and motivate your agents\.
Their llms.txt
The beginning of the file, from our validated copy saved 2026-10-21T06:32:22.373Z. Cached copy · Source on evaluagent.com
# evaluagent: Call Centre Quality Assurance and Compliance Software
> Call center QA software that allows you to Auto\-QA every conversation across all channels to coach, train, and motivate your agents\.
Generated by Yoast SEO v28.7, this is an llms.txt file, meant for consumption by LLMs.
## Pages
- [Events](https://www.evaluagent.com/events/)
- [Main service agreement](https://www.evaluagent.com/main-service-agreement/)
- [Knowledge Hub](https://www.evaluagent.com/knowledge-hub/)
- [Auto\-QM](https://www.evaluagent.com/auto-quality-assurance/)
- [AI Agents](https://www.evaluagent.com/ai-agents/)
## Posts
- [evaluagent \#1 across Europe and EMEA for QA in G2 Fall 2026 reports ](https://www.evaluagent.com/news-press/evaluagent-europe-leader-g2-fall-2026-reports/)
- [evaluagent and Fynto announce strategic partnership](https://www.evaluagent.com/news-press/evaluagent-and-fynto-announce-strategic-partnership/)
- [evaluagent leads as a top\-rated customer service platform in G2 Summer 2026 reports](https://www.evaluagent.com/news-press/top-customer-service-platform-g2-summer-2026/)
- [evaluagent Launches Context Engine: AI Quality Assurance that validates whether agents give the right answer ](https://www.evaluagent.com/news-press/evaluagent-launches-context-engine/)
- [evaluagent named a Top UK Software Company for third consecutive year – and ranks \#22 for Top Customer Service Products ](https://www.evaluagent.com/news-press/evaluagent-top-uk-software-company-2026/)
## Knowledge Hub
- [The most overlooked gap in your QA process – and how to fix it](https://www.evaluagent.com/knowledge-hub/overlooked-coaching-gap-qa/)
- [How to manage a successful AutoQA migration](https://www.evaluagent.com/knowledge-hub/manage-successful-autoqa-migration/)
- [5 things that will kill your AutoQA business case](https://www.evaluagent.com/knowledge-hub/5-things-kill-autoqa-business-case/)
- [AI call scoring in contact centers: what your QA team does next](https://www.evaluagent.com/knowledge-hub/ai-call-scoring-next-for-qa-team/)
- [6 AutoQA mistakes that derail your program before it’s even started](https://www.evaluagent.com/knowledge-hub/autoqa-mistakes-derail-your-program/)
## Case Studies
- [Strengthening training, coaching, and customer insight for Newstel](https://www.evaluagent.com/case-studies/training-coaching-customer-insight-newstel/)
- [Scaling quality without growing headcount for Capital on Tap](https://www.evaluagent.com/case-studies/scaling-quality-capital-on-tap/)
- [How 1st Central is driving savings through smarter Quality Assurance](https://www.evaluagent.com/case-studies/driving-savings-smarter-quality-assurance-1st-central/)
- [Delivering customer\-focused efficiency saving for Atos Outsourcing](https://www.evaluagent.com/case-studies/atos-average-handle-time/): Asperiores\.
- [Increasing QA Productivity Inside The Share Centre](https://www.evaluagent.com/case-studies/increasing-qa-productivity/)
## Solutions
- [Reducing operating co
…
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