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Email Meter
All-in-one email analytics, now AI-powered. Email Meter gives teams visibility into their email activity and performance — response times, email volume, SLA compliance and AI-powered insights — for Gmail / Google Workspace and Microsoft 365, without ever storing message bodies or attachments.
For agents: AI-powered email analytics for Gmail/Google Workspace and Microsoft 365 teams: response times, volume, SLA compliance; no message bodies stored. Free and paid p
email analyticsgmailmicrosoft 365response time trackingsla monitoring
Their llms.txt
The beginning of the file, from our validated copy saved 2026-10-21T05:35:59.412Z. Cached copy · Source on emailmeter.com
# Email Meter
> All-in-one email analytics, now AI-powered. Email Meter gives teams visibility into their email activity and performance — response times, email volume, SLA compliance and AI-powered insights — for Gmail / Google Workspace and Microsoft 365, without ever storing message bodies or attachments.
Email Meter is an email analytics platform built for customer support, customer service and operations teams. It connects to Gmail / Google Workspace or Microsoft 365 and turns email metadata into clear dashboards and reports: response and resolution times, email volume by person, team or shared mailbox, SLA monitoring, and AI-powered features (sentiment analysis, email categorization, escalation detection, and a natural-language AI Chat). The platform is GDPR-ready and ISO 27001 certified, runs on Google Cloud, and offers 15+ integrations (HubSpot, Salesforce, Zendesk, BigQuery, Power BI and more).
## Product
- [Email Meter home](https://www.emailmeter.com/): Overview of the all-in-one, AI-powered email analytics platform for Gmail / Google Workspace and Microsoft 365.
- [Free plan](https://www.emailmeter.com/free): Free email analytics — get started with core reporting on your own inbox or team.
- [Plus plan](https://www.emailmeter.com/plus): Paid plan with advanced team analytics, response-time tracking, SLA monitoring and AI insights.
- [Custom Dashboard](https://www.emailmeter.com/custom-dashboard): Enterprise custom dashboards tailored to a team's specific email KPIs and reporting needs.
- [BigQuery integration](https://www.emailmeter.com/big-query-integration): Export Email Meter data to Google BigQuery for custom analysis and BI.
- [Security & privacy](https://www.emailmeter.com/safe): How Email Meter keeps data safe — encryption, GDPR-readiness, ISO 27001, SSO/SAML, and a metadata-only approach (no message bodies or attachments stored).
## Customer stories
- [Customer stories](https://www.emailmeter.com/customer-stories): Index of case studies from support, CS and operations teams using Email Meter.
- [Payday HCM](https://www.emailmeter.com/customer-story/payday-hcm): Reducing response times across their support mailboxes.
- [Entirety](https://www.emailmeter.com/customer-story/entirety): Making sure email SLAs are met every time.
- [Outreach](https://www.emailmeter.com/customer-story/outreach): Getting 360º visibility on their team's productivity.
- [Diversey](https://www.emailmeter.com/customer-story/diversey): Unlocking major insights with custom dashboards.
- [Alliance HCM](https://www.emailmeter.com/customer-story/alliance-hcm): Company-wide daily insights for better email management.
- [Marda Management](https://www.emailmeter.com/customer-story/marda-management): Growing without sacrificing client wait times.
- [Immobilière Pujol](https://www.emailmeter.com/customer-story/immobiliere-pujol): A French real-estate agency streamlines client onboarding.
- [Wild Goose Filling](https://www.emailmeter.com/customer-story/wild-goose
…
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