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Ellie

Ellie is an AI assistant suite for reply-heavy work. The flagship product, Ellie

Their llms.txt

The beginning of the file, from our validated copy saved 2026-10-21T13:52:31.727Z. Cached copy · Source on ellieai.com

# Ellie

> Ellie is an AI assistant suite for reply-heavy work. The flagship product, Ellie
> (the email assistant), connects to Gmail or Outlook and drafts replies overnight in
> your voice, using your writing style, your company knowledge base, and live CRM data.
> Two additional products: Ellie Docs (help docs, changelog and API reference that write
> and maintain themselves from your code; free plan, paid plans from $39/month billed
> annually) and Ellie Desk (an AI-drafted shared support inbox, in early access).

Ellie is built by an independent, self-funded team with no outside investors. Ellie
does not train AI models on user email content; each thread is read at draft time to
generate a reply and then discarded.

## Ellie (AI email assistant)

- [Home](https://tryellie.com/): product overview, how it works, features, pricing summary.
- [Pricing](https://tryellie.com/pricing): plans (Casual, Business, Pro) and the 7-day free trial.
- [Downloads](https://tryellie.com/downloads): Chrome, Firefox, and Edge browser extension, plus the Outlook desktop add-in on Microsoft AppSource.
- [Security](https://tryellie.com/security): data handling, what is and isn't stored, and how email content is (and isn't) used.
- [Blog](https://tryellie.com/blog): product updates and writing/email-productivity articles.
- [Help Center](https://help.tryellie.com): setup guides and troubleshooting for the email assistant.
- For specific roles: [founders](https://tryellie.com/for/founders), [recruiters](https://tryellie.com/for/recruiters), [sales](https://tryellie.com/for/sales), [real estate](https://tryellie.com/for/real-estate).

## Ellie Desk (AI-powered support inbox — early access)

- [Ellie Desk overview](https://tryellie.com/desk): a shared support inbox (email, chat, web widget) where every reply is drafted by AI grounded in your knowledge base and past tickets.

## Ellie Docs (self-maintaining documentation — free plan, self-serve signup)

- [Ellie Docs overview and pricing](https://tryellie.com/docs): help centre drafted from your code with real screenshots of your app, kept accurate on every merged PR, plus a changelog written from merged PRs and an API reference (even without an OpenAPI spec). Plans: Free, Starter, Growth, Scale. Sign up at https://app.elliedocs.com/register — no card needed.
- [For vibe-coded apps](https://tryellie.com/docs/vibe-coded-apps): generating documentation for apps built with tools like Lovable, Bolt, or v0, without engineering time.
- [For engineering teams](https://tryellie.com/docs/engineering-teams): documentation that tracks merged PRs and flags articles a code change made stale.

### Comparisons

- [Ellie Docs alternatives hub](https://tryellie.com/docs/alternatives): sourced, dated comparisons with help-centre and changelog tools (pricing checked 1 October 2026).
- Help centre: [vs Ferndesk](https://tryellie.com/docs/alternatives/ferndesk), [vs HelpKit](https://tryellie.com/docs/alternatives/helpkit), [vs Notaku](https
…

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