crumpcrm.com valid
CrumpCRM
One platform replacing CRM, helpdesk, project management, invoicing, team chat, and more for small-to-mid-size businesses.
Their llms.txt
The beginning of the file, from our validated copy saved 2026-10-25T21:10:40.163Z. Cached copy · Source on crumpcrm.com
# CrumpCRM
> One platform replacing CRM, helpdesk, project management, invoicing, team chat, and more for small-to-mid-size businesses.
CrumpCRM is an all-in-one business platform built by Crump Tech in Verona, Wisconsin. It replaces fragmented SaaS stacks (Salesforce, Zendesk, Asana, FreshBooks, Slack, IT Glue, Hootsuite, etc.) with a single integrated system.
## Core Modules
- [Sales Pipeline](https://crumpcrm.com/#features): Kanban boards, automated follow-ups, revenue dashboards, CSV import. Replaces Salesforce, HubSpot, Pipedrive.
- [Helpdesk & Ticketing](https://crumpcrm.com/#features): Multi-channel tickets, SLA tracking, escalation, internal notes. Replaces Freshdesk, Zendesk, Intercom.
- [Project Management](https://crumpcrm.com/#features): Task hierarchy, dependencies, reusable templates, workload visibility. Replaces Asana, Monday.com, Basecamp.
- [Invoicing & Payments](https://crumpcrm.com/#features): One-click invoices, QuickBooks & Xero sync, payment tracking. Replaces FreshBooks, Wave.
- [Team Chat (CrumpChat)](https://crumpcrm.com/#features): Real-time messaging with @mentions linked to CRM records. Replaces Slack, Microsoft Teams.
- [Client Portal](https://crumpcrm.com/#features): Client logins for project status, tickets, checklists. Replaces custom portals and shared spreadsheets.
## Additional Modules
- Asset Tracking: Equipment, maintenance schedules, assignments.
- PTO & Time Off: Leave requests, approvals, team calendar.
- Checklist Builder: Reusable templates with categorization and per-item comments.
- Client Reviews: Automated review requests with public review pages.
- Email Campaigns: Targeted campaigns sent directly from CRM contacts.
- Marketing Analytics: GA4, LinkedIn, and Meta integrated with CRM pipeline data.
- Online Presence Monitor: Real-time business listing scans across platforms.
- Legal CRM Module: Trust accounting (IOLTA), court deadline calculation, conflict checks, billable hours, document management for law firms.
- IT Documentation (IT Glue competitor): Encrypted password vault (AES-256), configuration tracking with custom fields, document management with version history, relationship mapping, audit logging, portal access. Built for MSPs.
- Social Media Suite: Schedule and publish to LinkedIn, Facebook, X (Twitter), Google Business Profile. AI content writing, DALL-E image generation, content calendar, analytics heatmaps, carousel previews, auto-sync of external posts.
- Content Calendar: Visual monthly planner for all social posts across platforms.
- Google Business Profile: Post updates, monitor reviews, track insights from within the CRM.
- Conversations: Unified SMS + email inbox with three-panel GoHighLevel-style UI. Twilio SMS inbound/outbound, Mailgun email inbound/outbound, contact sidebar with CRM context, DND, snooze, tags, assignment.
- Regulatory Compliance: Chemical tracking per opportunity, EPA CERCLA substance database, federal + state-specific RQ thresholds, auto-flag exceedance
…
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