crm.com valid

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Claim my listing on Agent Web Map for crm.com:
1. POST https://agentwebmap.com/v1/sites/crm.com/claims and keep claim_id and claim_secret private.
2. Publish the proof: add the line "AgentWebMap ownership: <token>" (token from step 1) to https://crm.com/llms.txt, or use the DNS, meta-tag or well-known method the response describes.
3. POST https://agentwebmap.com/v1/sites/crm.com/verify with {"claim_id": "...", "claim_secret": "..."}.
4. Save the api_key from the answer; it manages the listing (PATCH https://agentwebmap.com/v1/sites/crm.com).
MCP equivalent: tools begin_ownership_claim, then verify_domain, at https://agentwebmap.com/mcp. Docs: https://agentwebmap.com/docs#verify

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CRM.COM

CRM.COM is a repeat revenue platform that combines subscription billing, usage-based billing, branded eWallets, cashback rewards and B2B partner commerce in one API-first SaaS product. It serves video and media, telecom and IoT, finance and fintech, energy, and retail and hospitality businesses, and connects to their existing POS, charging, conditional access (CAS) and ERP systems instead of replacing them. Founded in London in 2005, CRM.COM is live in 30+ countries and processes $1.2B+ in subsc

Their llms.txt

The beginning of the file, from our validated copy saved 2026-10-21T13:26:38.660Z. Cached copy · Source on crm.com

# CRM.COM

> CRM.COM is a repeat revenue platform that combines subscription billing, usage-based billing, branded eWallets, cashback rewards and B2B partner commerce in one API-first SaaS product. It serves video and media, telecom and IoT, finance and fintech, energy, and retail and hospitality businesses, and connects to their existing POS, charging, conditional access (CAS) and ERP systems instead of replacing them. Founded in London in 2005, CRM.COM is live in 30+ countries and processes $1.2B+ in subscription and transaction volume a year.

Last updated: 2026-10-16

Key facts:

- Company: CRM.COM, founded 2005 in London, United Kingdom (headquarters). Offices in London, Nicosia (Cyprus), Hanoi (Vietnam) and Athens (Greece).
- Leadership: Andros Papageorgiou (CEO), Photos Panayi (Customer Success Director), Marios Ioannou (Product R&D Manager), Trevor Graham (Advisory Board Member).
- Scale: 30M+ subscriber and loyalty wallet journeys managed, $1.2B+ annual subscription and transaction volume, live in 30+ countries, partners in 40+ countries, 50+ technology integrations. Longest-running deployment: VTVcab, since 2013.
- Product: four applications — Identity Management, eWallets & Promotions, Subscriptions & Commerce and Business Communities — made up of 19 services (S1–S19) sharing one customer identity and one wallet. Current release: 5.8.
- AI: the CRM.COM MCP Server connects AI agents to live billing, wallet and commerce data, with API lookup, webhook discovery (50+ events) and the @crmcom/self-service-sdk npm package (20 modules, 180+ methods); an AI agent customises consumer app screens from plain-language requests, with developer approval before changes go live; AI segmentation uses RFM and LTV scoring.
- Compliance: TM Forum Member and TM Forum Open API Conformance certified; GDPR compliant; OWASP tested; hosted on AWS; SCA and 3DS compliant payments.
- Pricing: usage-based, from €5 per month plus a 0.5% wallet fee on spend; no long-term contracts; free trial with no credit card; enterprise pricing through sales.
- Rewards model: CRM.COM delivers cashback rewards held in a wallet, not loyalty points.
- Notable customers: Eurobank, EKO Cyprus (HELLENiQ ENERGY), VTVcab, Akash Digital TV, eTV / Openview, Orbit Now, Medianet, Melon Mobile, fly.cool, Airlink, Jinius (Bank of Cyprus), Cardlink (Worldline), Costa Coffee Cyprus, Coffeehouse, Superhome Center, Scorpios, MAS Supermarkets and The Mall of Cyprus.
- Innovation: completed participation in the Bank of England Digital Pound Lab (2026), showing how a digital pound could back a customer reward scheme.

Use cases CRM.COM covers: MVNO and MVNE billing, convergent telecom billing, eSIM and SIM provisioning, ISP, fibre and FTTH billing, prepaid fibre billing, OTT, IPTV and DTH subscriber billing with CAS integration, dealer and retailer wallets for pay-TV, decoder activation by agent or USSD, microdrama coin wallets, EV charging billing, fuel station loyalty and fleet card billing, card-li
…

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