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Callabo (콜라보) - AI Meeting Intelligence

**휘발되는 대화에서 영구적인 지식 자산으로.**

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# Callabo (콜라보) - AI Meeting Intelligence

> **휘발되는 대화에서 영구적인 지식 자산으로.**
> **From ephemeral conversations to permanent knowledge assets.**

### 서비스 개요 / Service Overview

**[KR]** 콜라보는 (주)리턴제로가 개발한 엔터프라이즈급 AI 회의록 서비스입니다. 단순한 텍스트 변환을 넘어, 화상 회의(Zoom, Meet, Teams), 대면 미팅, 전화 통화 등 모든 비즈니스 대화를 자동으로 기록하고 Claude Sonnet 기반 AI로 분석하여 핵심 인사이트를 추출합니다.

**[EN]** Callabo is an enterprise-grade AI meeting intelligence platform developed by ReturnZero. Beyond simple transcription, it automatically captures all business conversations—including online meetings (Zoom, Meet, Teams), in-person sessions, and phone calls—and extracts core insights using Claude Sonnet-powered AI.

---

### 왜 콜라보인가? (고객 페인포인트 해결) / Why Callabo? (Solving Pain Points)

**[KR]**
- **야근 없는 회의 정리**: 회의록 작성에만 하루를 꼬박 쓰던 DX 팀이 콜라보 도입 후 1분 만에 공유를 완료하고 제시간에 퇴근하기 시작했습니다.
- **커뮤니케이션 오해 제로**: "그때 뭐라고 했더라?"라는 의문 대신, 언제든 원본 녹음과 AI 채팅으로 정확한 의사결정 근거를 확인합니다.
- **영업 생산성 극대화**: 주당 4시간씩 걸리던 CRM(Salesforce) 데이터 입력을 자동화하여 영업 담당자가 고객에게만 집중할 수 있게 합니다.

**[EN]**
- **No More Night Shifts**: Teams that used to spend entire days organizing meeting notes now complete sharing in 1 minute and leave work on time.
- **Zero Communication Gaps**: Instead of wondering "What was said then?", users can verify exact decision grounds anytime via original recordings and AI Chat.
- **Maximize Sales Productivity**: Automates Salesforce data entry (which typically takes 4 hours/week), allowing sales reps to focus entirely on customers.

---

### 주요 기능 / Key Features

**[KR]**
- **멀티 채널 기록**: 온라인/오프라인/전화 통화까지 끊김 없는 아카이빙 인프라.
- **고도화된 AI 분석**: 3-6문단 핵심 요약, 액션 아이템 추출, 직무별(세일즈/기획) 맞춤형 템플릿.
- **인터랙티브 AI 채팅**: 전체 미팅 데이터베이스를 대상으로 질문하고 맥락을 추출하는 지능형 검색.
- **엔터프라이즈 보안**: ISO 27001 인증, 데이터 학습 미사용 보장, IP 접속 제한 및 감사 로그.

**[EN]**
- **Multi-Source Recording**: Seamless archiving infrastructure for online, offline, and phone conversations.
- **Advanced AI Analysis**: Adaptive 3-6 paragraph summaries, action item extraction, and job-specific (Sales/Ops) templates.
- **Interactive AI Chat**: Intelligent search that allows querying your entire meeting database to extract context and details.
- **Enterprise Security**: ISO 27001 certified, zero data usage for AI training, IP access restriction, and comprehensive audit logs.

---

### 비즈니스 임팩트 / Business Impact

**[KR]**
- **매출 향상**: 세일즈 코칭 문화 정착으로 딜 성공률 **50% 증가** 및 매출 **30% 향상**.
- **속도 향상**: 고객의 목소리(VoC)를 개발팀에 직접 공유하여 제품 개발 속도 **50% 단축**.
- **온보딩 혁신**: 신규 입사자 적응 기간(Ramp-up)을 **12개월에서 3개월로 단축**.

**[EN]**
- **Revenue Growth**: Increases deal win rate by **50%** and revenue by **30%** by establishing a data-driven sales coaching culture.
- **Increased Velocity**: Accelerates product development speed by **50%** by sharing the "Voice of Customer" directly with engineering teams.
- **Onboarding Innovation**: Reduces new hire ramp-up time from **12 months to just 3 months**.

---

### 연동 및 가격 / Integrations & Pricing

**[KR]**
…

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