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BuildBetter
BuildBetter is the customer-led development platform for B2B product orgs. Pull every customer conversation — calls, tickets, Slack, surveys — into one place, automatically extract structured signals (feature requests, churn risk, sentiment, pain points), and turn them into action. The qualitative database for the agentic era.
Their llms.txt
The beginning of the file, from our validated copy saved 2026-10-25T22:59:06.092Z. Cached copy · Source on buildbetter.ai
# BuildBetter
> BuildBetter is the customer-led development platform for B2B product orgs. Pull every customer conversation — calls, tickets, Slack, surveys — into one place, automatically extract structured signals (feature requests, churn risk, sentiment, pain points), and turn them into action. The qualitative database for the agentic era.
BuildBetter helps B2B product, customer success, and engineering teams stop drowning in customer feedback. Instead of vector search returning fuzzy similar chunks, BuildBetter extracts typed, queryable signals you can act on — and feeds them into your agents, dashboards, and workflows.
## What we do
- **Capture** every customer touchpoint: Zoom/Meet/Teams recordings, Slack channels, support tickets (Zendesk, Intercom), feedback forms, CSV uploads, NPS surveys, CRM data
- **Extract** signals automatically: 35+ signal types including feature requests, churn risk, competitor mentions, pain points, sentiment shifts, commitments
- **Query** in plain English via BB Agent, MCP server, or REST API
- **Act** by routing insights to Slack, creating Linear/Jira tickets, generating PRDs and reports
## Customers
Trusted by B2B product orgs at Brex, Rappi, PostHog, AppFolio, Drip, Clay, Macmillan, Lufthansa, Procore.
## Agent access
Request any published page with `Accept: text/markdown` for its current content. Responses vary on Accept. Unsupported representations return 406. Missing pages return a real 404 and recovery links. API responses carry `API-Version` and `RateLimit` headers; a 429 includes `Retry-After`.
- [OpenAPI 3.1 specification](https://buildbetter.ai/openapi.json): public website endpoints, request bodies, errors, and response formats. Customer-data APIs are separate authenticated services.
- [Current website page index](https://buildbetter.ai/api/pages): machine-readable discovery.
- [Markdown homepage](https://buildbetter.ai/api/content?path=/): a direct Markdown endpoint.
- [Product MCP server](https://mcp.buildbetter.app): streamable HTTP with OAuth. Setup: https://buildbetter.ai/product/mcp. Server card: https://buildbetter.ai/.well-known/mcp/server-card.json. This website does not serve customer data or GraphQL resources.
- [OAuth authorization server metadata](https://mcp.buildbetter.app/.well-known/oauth-authorization-server/oauth): OAuth 2.0 for the product MCP server. Scopes: https://mcp.buildbetter.app/.well-known/oauth-protected-resource.
- [Documentation](https://docs.buildbetter.ai/): product and developer documentation.
- [BuildBetter University content](https://buildbetter.ai/university/content.json): every lesson as JSON, with steps, click paths, app routes, transcripts and docs.
## Pages
- [BuildBetter | Product Context Infrastructure](https://buildbetter.ai/) — The only platform that helps sales win deals, success spot churn, product know what to build, and engineering get the context to build it. Or, use BoB to do it all for you.
- [Artificial Business Intelligence | BuildBet
…
Machine-readable: GET /v1/resolve?q=buildbetter.ai · GET /v1/domain/buildbetter.ai · this page as Accept: application/json or text/markdown · MCP lookup_domain
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