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Brandwise Help Center
Brandwise helps brands manage social media comments and DMs, email and live chat support, AI replies and automations, and an AI assistant called Obie. This is the Brandwise Help Center: step-by-step guides for customers using the product.
- Authority
- 50 reach 5 · trust 5 · quality 25 · freshness 15
- Tier
- listed
- llms.txt
- https://brandwise.ai/llms.txt
- llms-full.txt
- https://brandwise.ai/llms-full.txt
- Sections
- 10
- Links
- 60
- Size
- 11522 bytes
- Popularity rank
- #913678
- Country
- United States Hosting inference
- Hosting country
- United States Hosting inference
- Country evidence
- No published address evidence collected yet
- Categories
- AI and machine learning
- For agents
- Interface: a documented API or declared MCP endpoint an agent can call
- First seen
- 2026-10-25T18:08:52.365Z
- Last checked
- 2026-10-26T08:08:22.645Z
- Badge
Their llms.txt
The beginning of the file, from our validated copy saved 2026-10-26T08:08:20.256Z. Cached copy · Source on brandwise.ai
# Brandwise Help Center
> Brandwise helps brands manage social media comments and DMs, email and live chat support, AI replies and automations, and an AI assistant called Obie. This is the Brandwise Help Center: step-by-step guides for customers using the product.
Every article is available as Markdown by adding `.md` to its URL. The full help center in one file: https://brandwise.ai/llms-full.txt
## Getting Started
Connect your accounts and get your team set up.
- [Quick start](https://brandwise.ai/help/getting-started/quick-start.md): The first things to set up after you sign up, in the order that gets you running fastest.
- [Connect your social accounts](https://brandwise.ai/help/getting-started/connect-your-social-accounts.md): Link Instagram, Facebook, TikTok, YouTube, and WhatsApp so their comments and DMs reach your inbox.
- [Connect your Shopify store](https://brandwise.ai/help/getting-started/connect-your-shopify-store.md): Install the Brandwise app on your Shopify store so order and customer details appear next to conversations.
- [Organizations and teammates](https://brandwise.ai/help/getting-started/organizations-and-teammates.md): Create organizations, switch between them, invite teammates, and choose what each person can do.
- [Troubleshooting connections](https://brandwise.ai/help/getting-started/troubleshooting-connections.md): Reconnect a page that stopped working, and what to check when comments stop showing up.
- [Get the iOS app](https://brandwise.ai/help/getting-started/get-the-ios-app.md): Reply to comments, DMs, emails, and live chats from your iPhone with the Brandwise AI Inbox app.
## Comments
Manage, moderate, and automate comments on your posts and ads.
- [The comments inbox](https://brandwise.ai/help/comments/comments-inbox.md): Find, filter, and act on comments from Facebook, Instagram, TikTok, and YouTube in one place.
- [See every comment on a post or ad](https://brandwise.ai/help/comments/see-every-comment-on-a-post.md): Open the full comment feed for one post or ad, or filter the inbox to specific post and ad IDs.
- [Bulk actions and bulk replies](https://brandwise.ai/help/comments/bulk-actions.md): Select many comments at once to hide, label, assign, delete, or answer them with AI replies.
- [How comment moderation works](https://brandwise.ai/help/comments/how-moderation-works.md): Turn on AI moderation per page, hide comments by rule, and find out why a comment was hidden.
- [Keyword Blacklist](https://brandwise.ai/help/comments/keyword-blacklist.md): Automatically hide comments that contain words or phrases you choose.
- [Translate comments and DMs](https://brandwise.ai/help/comments/translate-comments-and-dms.md): Read foreign-language comments and DMs in your language and translate your replies back.
- [Comment automations](https://brandwise.ai/help/comments/comment-automations.md): Automatically reply to, draft for, hide, assign, or delete comments on each connected page.
- [Comment Sync](https://bra
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