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Bolna

Bolna is a Voice AI orchestration platform built to help businesses automate conversations, manage large-scale calling workflows, and deploy lifelike voice agents for customer service, sales, recruitment, and support. Headquartered under Whismurwave Inc., the company empowers organizations to quickly build, test, and scale conversational agents using artificial intelligence and speech-based automation. Bolna enables both developers and non-technical users to create production-ready voice agents

For agents: Bolna is a Voice AI platform for building and deploying multilingual voice agents for calls, sales, support and bookings, with docs, API and pricing.

voice aivoice agentscall automationlead qualificationwhatsappconversational ai

Their llms.txt

The beginning of the file, from our validated copy saved 2026-10-21T04:27:36.705Z. Cached copy · Source on bolna.ai

# Bolna
Bolna is a Voice AI orchestration platform built to help businesses automate conversations, manage large-scale calling workflows, and deploy lifelike voice agents for customer service, sales, recruitment, and support. Headquartered under Whismurwave Inc., the company empowers organizations to quickly build, test, and scale conversational agents using artificial intelligence and speech-based automation. Bolna enables both developers and non-technical users to create production-ready voice agents that handle thousands of calls simultaneously while sounding natural and context-aware.
Backed by Y Combinator, Bolna has become a trusted AI voice provider for over 1,000 companies across sectors such as e-commerce, education, healthcare, fintech, and recruitment. The platform is built with enterprise-grade compliance, Indian and US data residency options, multilingual voice support, and deep integrations with telephony and AI model providers. Its differentiators include low-latency natural conversation flows, real-time model switching, dynamic API triggers during live calls, and advanced analytics. Bolna accelerates deployment for AI-driven communication from idea to execution in minutes.

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## Core Products & Services
### Bolna Voice AI Platform
- **What it does:** Bolna provides an end-to-end Voice AI platform that allows users to create, configure, and deploy conversational agents that make and receive calls, handle complex queries, and execute automated workflows. It integrates natural language models, speech recognition, and telephony into a single system for both inbound and outbound communication.
- **Who uses it:** Businesses in industries such as e-commerce, edtech, health tech, BFSI, and recruitment use Bolna to automate interactions and scale voice operations.
- **Key features:**
  - Bulk calling at scale with concurrent campaigns
  - No-code and API-based agent creation
  - Custom API triggers during live calls
  - Human-in-the-loop escalation
  - Model switching and voice cloning
  - 100% data privacy with on-premise deployment options
  - Integration with 20+ ASR, LLM, and TTS models
  - Multilingual communication across 50+ languages
- **Pricing:** Pay-as-you-go, fixed bundle, and enterprise pricing plans based on call volume and usage.
### Bolna API
- **What it does:** The Bolna API enables developers to programmatically manage agents, phone calls, and knowledgebases via HTTP requests. It uses resource-oriented endpoints, supports JSON request bodies, and returns responses in standardized formats.
- **Who uses it:** Developers and technical teams integrating Bolna's voice AI capabilities into custom applications or workflows.
- **Key features:**
  - Agent creation and configuration
  - Outbound and inbound call initiation
  - Real-time execution data retrieval
  - Authentication via API Key (Bearer token)
  - Support for JSON payloads and standard HTTP verbs
### Bolna CLI
- **What it does:** A command-line interface for creating
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Claim my listing on Agent Web Map for bolna.ai:
1. POST https://agentwebmap.com/v1/sites/bolna.ai/claims and keep claim_id and claim_secret private.
2. Publish the proof: add the line "AgentWebMap ownership: <token>" (token from step 1) to https://bolna.ai/llms.txt, or use the DNS, meta-tag or well-known method the response describes.
3. POST https://agentwebmap.com/v1/sites/bolna.ai/verify with {"claim_id": "...", "claim_secret": "..."}.
4. Save the api_key from the answer; it manages the listing (PATCH https://agentwebmap.com/v1/sites/bolna.ai).
MCP equivalent: tools begin_ownership_claim, then verify_domain, at https://agentwebmap.com/mcp. Docs: https://agentwebmap.com/docs#verify

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