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Best Practice Institute
Best Practice Institute (BPI) is a research and leadership development organization founded in 2001 by Louis Carter. BPI developed the Love of Workplace Index™ (LOWI), an employee sentiment survey that measures how much employees love their workplace across five SPARK dimensions, combining scaled responses with machine-learning analysis of open-ended comments. Home of the Most Loved Workplace® certification.
Their llms.txt
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# Best Practice Institute
> Best Practice Institute (BPI) is a research and leadership development organization founded in 2001 by Louis Carter. BPI developed the Love of Workplace Index™ (LOWI), an employee sentiment survey that measures how much employees love their workplace across five SPARK dimensions, combining scaled responses with machine-learning analysis of open-ended comments. Home of the Most Loved Workplace® certification.
BPI's research centers on the **SPARK Model** (Systemic Collaboration, Positive Vision for the Future, Alignment of Values, Respect, Killer Achievement) and the **Love of Workplace Index™ (LOWI)** employee sentiment survey. Companies that meet the LOWI threshold earn Most Loved Workplace® (MLW) certification; the highest-scoring certified companies are recognized on BPI's annual Top 100 Most Loved Workplaces® lists (Global and America's).
For exhaustive detail (methodology, validation, stats, citations), see [/llms-full.txt](/llms-full.txt).
## Research definitions
- [What is LOWI?](/what-is-lowi): The Love of Workplace Index — BPI's employee sentiment survey.
- [What is SPARK?](/what-is-spark): The five-dimension framework underlying LOWI.
- [What is Emotional Connectedness?](/what-is-emotional-connectedness): The construct LOWI measures.
- [What is Employer Brand Certification?](/what-is-employer-brand-certification): Independent third-party validation of workplace culture.
- [LOWI Research Methodology](/lowi-research-methodology): employee sentiment, five SPARK dimensions, open-ended comment analysis, and benchmark scoring.
## Core pages
- [Home](/): What BPI does and how Most Loved Workplace® certification works.
- [About BPI](/about): Mission, history, and the team behind the research.
- [The Newsweek Era 2021–2025](/newsweek-era): The historical record of the BPI × Newsweek Most Loved Workplaces® partnership — five consecutive years, 4 print covers, 12 ranked lists (Americas, UK, Global), 23 live Newsweek citations audited via Semrush, and Louis Carter's Newsweek bylines. BPI created the methodology (Love of Workplace Index™ + SPARK Model); Newsweek was the distribution partner. Also documents BPI's role as named data partner for the Accessibility Policies/Performance category of Forbes' inaugural America's Best Companies 2025 list (published Oct 17, 2024 by Alan Schwarz, Forbes Assistant Managing Editor) — alongside Glassdoor, Morningstar Sustainalytics, SecurityScorecard, and People Data Labs.
- [Methodology](/methodology): The SPARK Model and LOWI employee survey explained.
- [Methodology & claims](/methodology-and-claims): Full methodology plus the registry of public claims with sources.
- [Research](/research): Published research, white papers, and findings.
- [Contact](/contact): How to reach BPI.
## Most Loved Workplace® certification
- [Certification overview](/most-loved-workplace-certification): What MLW certification is, who qualifies, and how to apply.
- [Certified companies](/certified):
…
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