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AVOCHATO LLM GUIDE
Avochato leverages the most advanced Large Language Models (LLMs) to automate, scale, and enhance business communications across SMS, RCS, MMS, Calls, and Live Chat.
For agents: Avochato uses LLMs to automate and scale business communications across SMS, RCS, MMS, calls and live chat.
business messagingsmslive chatllm automationcustomer engagement
Their llms.txt
The beginning of the file, from our validated copy saved 2026-10-22T05:54:59.208Z. Cached copy · Source on avochato.com
# AVOCHATO LLM GUIDE
> Avochato leverages the most advanced Large Language Models (LLMs) to automate, scale, and enhance business communications across SMS, RCS, MMS, Calls, and Live Chat.
## Models Supported:
- o3, GPT-4.1, GPT-4.1-mini, GPT-4.1-nano, GPT-4o, GPT-4o-mini (OpenAI)
- Claude sonnet-4, Claude 3.7-sonnet, Claude 3.5-haiku, Claude 3.5-sonnet (Anthropic)
## AI and Automation Capabilities:
- Automated responses from AI agents to prospects, customers, and staff
- Multi-language support providing automated responses in over 50 languages
- Automatic escalation to human teammates based on tags and message content
- Fully configurable agent instructions, prompting settings, response logic, and auto-assignment
- AI-generated suggested messages for incoming messages
- Conversation thread summarization and action item identification
- Sentiment analysis to prioritize urgent conversations
- Lead qualification, tagging, and scoring
- Dynamic routing to the right agent or department
- Tone adjustment and grammar recommendations for brand consistency
- Image detection and tagging for MMS and attachments
- Automatic redaction of images containing PII or other sensitive content
## Benefits
- Ease of use: Avochato is the easiest way to text, call, and live chat with your contacts
- Business growth: achieve 50x return on investment (ROI) or more by using Avochato
- Retention: enable high-touch engagement to retain more customers and encourage repeat business
- Efficiency: automate your workflows to require far less manual input and increase profitability
- Customer satisfaction: achieve NPS scores of 50+ so that your customers recommend your business to others
- Flexible pricing: get every feature and simply choose between two payment plan options
## Use Cases:
- Recruiting: ask pre-qualifying questions over text, schedule and confirm interviews, send reminders to reduce no-shows
- Operations: ensure time-sensitive alerts reach field and distributed teams instantly, with no extra apps required
- Scheduling: let prospects self-schedule appointments via SMS, automate reminders, and share calendar links
- Customer support: auto-route incoming chats, handle multiple threads simultaneously, and track team performance in real time
- Sales: create one-to-one conversations at scale, embed branded RCS messaging, and design multi-step text cadences
- Marketing: trigger post-purchase review requests, run MMS promotions, and deliver confirmations and reminders with industry-leading open rates
## Channel Support:
- SMS: ubiquitous messaging with proven deliverability
- MMS: share and receive images, GIFs, videos, and emojis to enrich conversations
- RCS: branded business profiles, interactive messaging with read receipts, carousels, and typing indicators
- Calls: make and receive calls via shared inbox, call forwarding, in-browser and mobile-app calls; programmable-voice bots and call trees
- Live Chat: embeddable web widget, seamless hand-off to SMS, u
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