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Autoflows

Agentic Aftersales: AI agents that close the Retention Gap.

For agents: Agentic aftersales AI platform for car dealers that aims to close the retention gap, with solutions overview, FAQ and a European aftersales benchmark report.

aftersalesdealer retentionautomotive ai agentsdms integrationretention gap

Their llms.txt

The beginning of the file, from our validated copy saved 2026-10-22T04:41:35.454Z. Cached copy · Source on autoflows.com

# Autoflows

> Agentic Aftersales: AI agents that close the Retention Gap.
>
> Autoflows is an agentic aftersales platform for European automotive retail
> groups. It connects directly into the dealer's own systems — Keyloop,
> Nextlane, Incadea, Automaster and others, plus registries like DVSA/DVLA
> and third-party planners — cleans and organises the data those systems
> hold, then runs AI agents on top of it that complete real work: booking a
> service, recovering deferred work, chasing a recall list, confirming an
> appointment, following up on CSI. The agents read and write live records
> rather than sitting alongside them.
>
> The Retention Gap is the enemy: the revenue quietly lost when customers
> leave just as their vehicle's value to the business peaks. AI is the tool
> for closing it, not the strategy itself — built to increase
> personalisation, retention and profitability, in that order.
>
> Built for multi-brand groups operating under GDPR, Ofcom and works-council
> requirements. Autoflows A/S, founded in Copenhagen in 2009, majority
> owned by Monterro since 2024. 1,500+ dealerships, 400 workshops and 1,100
> brand outlets across more than 15 European markets.

## Start here

- [Autoflows](https://autoflows.com/): What the platform does, who it is for, and the results dealers see.
- [Why Autoflows](https://autoflows.com/why): The case for the platform — more bookings, higher retention, faster workflows without added manual effort.
- [Solutions overview](https://autoflows.com/autoflows-solutions): The full product range in one place.
- [FAQ](https://autoflows.com/faq): About 30 questions covering the company, DMS integration, aftersales, sales, marketing, CX, licensing, onboarding and compliance.

## The Retention Gap

- [The Retention Gap Report](https://autoflows.com/resource-hub/the-retention-gap-report): The European aftersales benchmark behind the argument. The Retention Gap is the revenue quietly lost when customers leave just as their vehicle's value to the business peaks — and which most dealers cannot see. The benchmark of 559 dealerships across six European markets found 74% cannot quantify the aftersales revenue they are losing, and 38.1% do not measure retention at all.
- [AI is not the strategy — closing the retention gap is](https://autoflows.com/blog/ai-is-not-the-strategy-closing-the-retention-gap-in-automotive-aftersales-is): Podcast with Steve Nash and Paul Bennett on why the data foundation comes before the AI.
- [The Retention Gap podcast](https://autoflows.com/blog/the-retention-gap-podcast): The series.
- [The Retention Gap: what if you never lost a customer?](https://autoflows.com/blog/the-retention-gap-what-if-you-never-lost-a-customer): The argument in article form.
- [Can you trust AI to work for your auto retail business?](https://autoflows.com/resource-hub/can-you-trust-ai-to-work-for-your-autoretail-business): Guide on evaluating AI in aftersales.

## The foundation

- [Automotive integrations](https://a
…

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