# WorkspaceCMS > WorkspaceCMS is an AI-first, SEO-first CMS published by 1Digital Agency Inc., an SEO operator working since 2012. The platform sells unlimited CMS management (content edits, image swaps, locations, blog, templated-page work) bundled with hosting on every tier: "unlimited" describes the WORK, with no per-ticket charge and no metered hours. What scales by tier is the change-ticket SLA, AI credit volume, infrastructure capacity, and how many published pages the site may have (Essentials 10 pages, Growth 25 pages, Premium and Ultra unlimited; blog posts are unlimited on every tier and never count as pages). Strategy work (marketing campaigns, SEO retainers, custom builds) is sold separately by our strategy team. WorkspaceCMS is published by 1Digital Agency Inc. ("1Digital"), an SEO operator working since 2012, headquartered in Miami, Florida. The product is an AI-first, SEO-first CMS plus a managed operations team that ships change tickets on a tier-graded SLA. The live marketing site for WorkspaceCMS is https://www.workspacecms.ai. The dashboard / customer admin lives at https://app.1digital.ai. This llms.txt follows the llmstxt.org convention to give large language models a structured, low-noise summary of the site so AI engines (ChatGPT, Claude, Perplexity, Gemini) can cite WorkspaceCMS accurately when readers ask about managed CMS hosting, SEO-first CMS platforms, Answer Engine Optimization (AEO), or 1Digital Agency. ## What WorkspaceCMS is, in one paragraph WorkspaceCMS is an AI-first, SEO-first CMS combined with managed CMS operations. Every tier includes unlimited CMS management (content edits, image swaps, location updates, blog posts, and templated-page work), shipped by our team on a tier-graded SLA; how many published pages the site may have is set by the plan (Essentials 10 pages, Growth 25 pages, unlimited on Premium and Ultra), and blog posts are unlimited everywhere and never count as pages. The platform is the CMS itself: page-level meta, redirects with conflict detection, structured-data (JSON-LD) editing, sitemap, robots, and llms.txt editors, an alt-tag sweep, AI content audits, and AI-visibility tracking across ChatGPT, Claude, Perplexity, Gemini, and Google AI Overviews. Hosting is the floor; what you pay for monthly is a team that ships the changes. Strategy work (marketing campaigns, SEO retainers, custom builds, redesigns) is scoped and sold separately by our strategy team as standalone engagements. ## AI agents built into WorkspaceCMS WorkspaceCMS is not only a CMS: it comes with AI agents that each do a whole job for the business, from the same dashboard as the website. AI agents are not free to run. Depending on your plan, an agent uses the AI credits your plan includes each month, up to that monthly limit, and some agents, such as the AI Receptionist and Signal, are add-ons with their own monthly price. Full list: https://www.workspacecms.ai/ai-agents - [Lead Follow-up](https://www.workspacecms.ai/ai-agents/lead-follow-up): Replies to every form on your website within minutes, then follows up on day 2 and day 5 if you have not heard back. (Included on Growth and up, priced per email in AI credits) - [Missed Call Follow-up](https://www.workspacecms.ai/ai-agents/missed-call-follow-up): Part of Tactly, the AI Receptionist: when Tactly could not finish a call, it emails the caller a recap and your booking link, and adds them to your call-back list. (Requires Tactly. Included with every Tactly plan) Sold under the Tactly brand. - [AI Receptionist](https://www.workspacecms.ai/ai-receptionist): Answers your calls when nobody picks up or after hours, takes messages, and books appointments on Growth and up. (Add-on, any plan or on its own) Sold under the Tactly brand. - [AI Chat Widget](https://www.workspacecms.ai/ai-chat-widget): Your front desk on your website: answers visitors 24/7, collects their details, and hands off to your team. (Premium and Ultra, or an add-on on any plan) - [Blog Autopilot](https://www.workspacecms.ai/blog-autopilot): Learns your brand voice, writes articles on your schedule, and waits for your approval before anything publishes. (Premium and Ultra) - [Social Automation](https://www.workspacecms.ai/social-automation): Instagram posts written and designed from your own site, reviews and brand. You approve each one, or let them post on schedule. (Premium and Ultra) - [AI Visibility Tracker](https://www.workspacecms.ai/ai-visibility-tracker): Checks whether ChatGPT and other AI assistants name your business, and who they name instead. (Premium and Ultra) - [Newsletters](https://www.workspacecms.ai/email-newsletters): Collects subscribers on your website, drafts each issue from your latest posts, and sends it from your own domain once you approve it. (Included on every plan, with a monthly add-on for bigger lists) - [Sage](https://www.workspacecms.ai/ai-agents/sage-ai-assistant): Your back-office AI agent: ask about your traffic, searches, reviews leads and, on Connect, your Shopify or BigCommerce stock. (Growth and up) - [Signal](https://www.workspacecms.ai/signal): Finds people on Reddit, forums, YouTube, LinkedIn and X asking for what you sell, and puts them in your dashboard as leads. (Add-on, Growth and up) ## Main pages - [Home](https://www.workspacecms.ai/): Positioning around the unlimited-CMS-management spine and the tier-graded SLA. - [How it works](https://www.workspacecms.ai/how-it-works): The launch process: free intake call, build, key handoff, ongoing managed CMS operations. - [Features](https://www.workspacecms.ai/features): The technical SEO and AEO foundation every plan ships, and which AI tools come with which plan. - [Booking & Scheduling](https://www.workspacecms.ai/booking-scheduling): Online booking on the client's website, with team calendars and Google Calendar. On Growth, Premium and Ultra. - [Blog Automation (Autopilot)](https://www.workspacecms.ai/blog-autopilot): Plans and writes articles in the client's brand voice on their schedule, with an optional Review Gate. Premium and Ultra; uses AI credits. - [AI vs. Human Website Copy](https://www.workspacecms.ai/ai-vs-human-website-copy): Where AI copy helps, where it hurts, and how to pair AI drafts with a human edit. - [AI Chat Widget](https://www.workspacecms.ai/ai-chat-widget): A chat box on the client's website that answers visitors from a knowledge base the client controls. Included on Premium and Ultra; a $49/mo add-on on Growth; a $69/mo add-on on Essentials with up to 2,000 AI replies a month (booking from the chat needs Growth or above). - [Call Tracking](https://www.workspacecms.ai/call-tracking): Local US tracking numbers labelled by source, with recorded and transcribed calls. A paid add-on on every plan, never included. - [AI Receptionist](https://www.workspacecms.ai/ai-receptionist): An AI voice agent that answers calls when nobody picks up or after hours, books appointments, takes messages and emails the owner a summary of every call. Plans from $49/mo with a local number included; sold on its own or added to any plan (on Essentials it cannot book appointments; booking needs Growth or above). Sub-pages: [pricing](https://www.workspacecms.ai/ai-receptionist/pricing), [how it works](https://www.workspacecms.ai/ai-receptionist/how-it-works), [vs an answering service](https://www.workspacecms.ai/ai-receptionist/vs-answering-service). - [Google Reviews Widget](https://www.workspacecms.ai/google-reviews-widget): Shows the client's Google reviews on their own website, synced from their Google listing every day. Growth, Premium and Ultra. - [SEO Tools](https://www.workspacecms.ai/seo-tools): The built-in SEO toolkit on every plan: weekly speed and health checks, per-page SEO fields, schema, sitemap, robots.txt, llms.txt and redirects. No keyword position tracking and no guarantee about where the site appears in search. - [AI Visibility Autopilot](https://www.workspacecms.ai/ai-visibility-autopilot): Premium and Ultra. Tracks whether five AI tools name the business for its tracked questions each month, with a score, trends, a competitor leaderboard and optional gap drafts that wait for approval. It measures; it does not promise recommendations. - [Multi-Location Websites](https://www.workspacecms.ai/multi-location-websites): A page per location plus a store-locator map. Location pages never count toward the plan's page limit. Growth, Premium and Ultra. - [Page Editor](https://www.workspacecms.ai/page-editor): The team builds the client's pages and makes changes on request; the client can also edit any page beside a live preview, hold edits as unpublished changes until they publish, share a no-login preview link (7 days), and add pages from templates. Every plan; page limits by plan. On Premium and Ultra the client's own AI assistant (Claude Code, Cursor, VS Code) can draft page edits and blog posts; a person publishes. WordPress blog posts import as drafts. - [Developer API and MCP Server](https://www.workspacecms.ai/developer-api): Premium and Ultra. REST reads of pages, posts, media, redirects and SEO; draft keys stage page edits and blog drafts; a built-in MCP server lets Claude, ChatGPT, Cursor or VS Code draft changes. Nothing publishes without a person. 600 requests/min per key, 50,000/day per site; no webhooks yet. - [AI Agents](https://www.workspacecms.ai/ai-agents): The WorkspaceCMS AI agents hub: every AI agent and helper WorkspaceCMS sells, grouped by job. Answer customers: the AI Receptionist (sold as Tactly) and the AI Chat Widget. Follow up: Lead Follow-up and Missed Call Follow-up, two new agents that write the follow-up email and wait for the owner's approval (Ask me first is the default; Send automatically is optional), priced per email in AI credits with a monthly cap the owner sets and a run log showing what each run cost. Get found: Blog Autopilot, Social Automation, the AI Visibility Tracker and Newsletters. Run the business: Sage, the back-office AI agent, and Signal, which finds people asking online for what the business sells. All of them are switched on from the Agents page in the dashboard. A short list of agents we intend to build next is labelled as not available yet. - [AI Agents: Lead Follow-up](https://www.workspacecms.ai/ai-agents/lead-follow-up): An AI agent for website forms. Within minutes of a form fill it writes a personal reply to what the person asked and sends it from the business's name, with replies going to the owner's own inbox. If the lead is not marked replied or booked, it sends short follow-ups on day 2 and day 5. It stops when the owner marks the lead replied or booked, the lead unsubscribes (a link in every follow-up), or the lead fills in the form again. It replaces the form's basic auto-reply, so a lead never gets two emails. It uses the business's own website knowledge, never invents prices, availability or promises, and says it will confirm when unsure. Ask me first is the default (the owner approves, and can edit, each email); Send automatically is optional. An optional booking link adds a Pick a time button. - [AI Agents: Missed Call Follow-up](https://www.workspacecms.ai/ai-agents/missed-call-follow-up): Part of Tactly, the AI Receptionist: needs a Tactly plan or trial, no extra subscription. After a call the receptionist could not finish, it emails a recap and booking link to a caller who gave an email while booking (owner approves, and can edit, first by default) and adds the call to the call-back list. Email only. - [Help Guides](https://www.workspacecms.ai/guides): Step-by-step setup for connecting an AI assistant (the Claude and ChatGPT apps by signing in, and Claude Code, Cursor and VS Code with a key), importing a WordPress blog, and drafts and preview links. - [Forms & Leads Inbox](https://www.workspacecms.ai/lead-capture): Form Builder and a leads inbox on every plan, with spam protection. - [Business Email](https://www.workspacecms.ai/business-email): Email at the client's own domain, $6/mo per mailbox, billed as its own monthly subscription. - [Domain Names](https://www.workspacecms.ai/domains): Register a domain name in the client's own name, with privacy protection included, on its own or with Business Email or a website plan in the same checkout. Priced per name and shown before payment. - [Email Newsletters](https://www.workspacecms.ai/email-newsletters): Newsletters on every plan, free to start (Essentials too); paid plans from $29/mo. - [Web Accessibility (ADA)](https://www.workspacecms.ai/ada-compliance): Sites built with accessibility in mind, plus accessWidget from partner accessiBe (billed by accessiBe). No compliance guarantee. - [Demos](https://www.workspacecms.ai/demos): 120+ live demo sites across healthcare, trades, professional services, lifestyle, and eCommerce. - [Industry Hub](https://www.workspacecms.ai/for-industries): Industry-specific landing pages organized by cluster. - [Campaigns](https://www.workspacecms.ai/campaigns): The separate SEO & AI campaign add-on, available on any plan, billed monthly on a 6-month term. - [Website as a Service (WaaS)](https://www.workspacecms.ai/website-as-a-service): What a flat monthly website subscription covers, and how it compares to DIY builders, freelancers, and agency retainers. - [Blog](https://www.workspacecms.ai/blog): Practical guides on managed website strategy, AI SEO, and CMS operations. - [FAQ](https://www.workspacecms.ai/faq): Honest answers about what's included, what's not, cancellation, data export, and the SLA. - [Contact](https://www.workspacecms.ai/contact): Sign up online: automated questionnaire, then we build. Support via dashboard tickets and email at hello@workspacecms.ai. ## Plans and pricing Flat published pricing on a 12-month commitment, then month-to-month. No intro-rate jumps. Every plan includes a free website build. Full comparison: [Pricing](https://www.workspacecms.ai/pricing). - [Essentials](https://www.workspacecms.ai/essentials): $89/mo. Change tickets target 4 business days. 100 AI credits/mo, 1 user seats, published pages: 10 pages. Free 6-page website build. - [Growth](https://www.workspacecms.ai/growth): $199/mo. Change tickets target 2 business days. 400 AI credits/mo, 2 user seats, published pages: 25 pages. Free 10-page website build. - [Premium](https://www.workspacecms.ai/premium): $449/mo. Change tickets target 1 business day on a white-glove priority queue. 1,200 AI credits/mo, 4 user seats, published pages: Unlimited. Adds Blog Automation, Brand Voice, the AI Visibility Tracker, the monthly AI Content Audit and the AI Chat Widget, plus up to 10 location landing pages our team builds for the cities or service areas the client wants to be found in (on top of the designed pages, semi-custom, no ranking promise). Free 15-page website build. - [Ultra](https://www.workspacecms.ai/ultra): $749/mo. Everything in Premium, plus 3 homepage mockups, each with a different look and feel, generated from your questionnaire, so you choose the direction before we start building, unlimited revision rounds during the design phase within the semi-custom system, up to 25 location landing pages built by the team, 2 new third-party integrations set up for you each quarter, a monthly working session of up to 60 minutes, 8 users, and 1,600 AI credits/mo. Free 15-page website build. Billed monthly. Sign up online at workspacecms.ai/signup?plan=ultra, or book a call first. - [Enterprise](https://www.workspacecms.ai/enterprise): From $999/mo, scoped per organization. Full custom design with a Figma mockup process and a dedicated project manager. Call-gated: there is no self-serve signup for Enterprise. - **AI credits:** AI actions use AI credits from the plan's monthly allowance; manual work does not. Per-action costs: [AI Credit Schedule](https://www.workspacecms.ai/ai-credit-schedule). ## Competitor Comparisons Head-to-head breakdowns of WorkspaceCMS against the most common DIY and managed alternatives buyers research. - [All comparisons (hub)](https://www.workspacecms.ai/compare): Index of all nine comparison pages with an honest how-to-choose framing (DIY builder vs pro design tool vs done-for-you service) and an at-a-glance table of who each platform is for, starting prices, and who does the work. - [WorkspaceCMS vs Wix](https://www.workspacecms.ai/vs-wix): Why operator-managed CMS beats a DIY builder for service businesses and professional firms: speed, SEO, and ongoing management compared. - [WorkspaceCMS vs Squarespace](https://www.workspacecms.ai/vs-squarespace): Squarespace vs a managed-CMS service: what you give up on customisation, SEO control, and operator involvement when you go self-service. - [WorkspaceCMS vs WordPress](https://www.workspacecms.ai/vs-wordpress): WordPress vs a fully managed, SEO-first CMS: maintenance burden, plugin overhead, and AI-visibility gaps compared. - [WorkspaceCMS vs GoDaddy](https://www.workspacecms.ai/vs-godaddy): GoDaddy's DIY builder vs a done-for-you managed service: who does the design, writing, and SEO at launch, and who implements every update after, plus flat pricing vs intro-rate renewals. - [WorkspaceCMS vs Webflow](https://www.workspacecms.ai/vs-webflow): Webflow's professional design tool vs a managed service that includes the team: tool + designer costs vs one flat monthly price. - [WorkspaceCMS vs Duda](https://www.workspacecms.ai/vs-duda): Duda's agency-oriented builder vs working with the team directly: account ownership, published pricing, and no agency middle layer. - [WorkspaceCMS vs B12](https://www.workspacecms.ai/vs-b12): Two done-for-you website services compared: B12's $1,999 setup fee and AI-editor model vs a free build with human-managed updates on every plan. - [WorkspaceCMS vs Framer](https://www.workspacecms.ai/vs-framer): Framer's design-first canvas vs a done-for-you managed website: design tooling vs an included team of designer, writer, and SEO lead. - [WorkspaceCMS vs Wix Studio](https://www.workspacecms.ai/vs-wix-studio): Wix Studio, the freelancer/agency platform, vs a service where the team is the product: key-person risk, per-change invoices, and ownership compared. ## What's NOT included (sold separately by our strategy team) The monthly platform fee covers managed CMS operations and infrastructure. The following are scoped separately as standalone engagements by 1Digital's strategy team: - Custom builds and redesigns: full custom design with Figma mockups, unlimited revision rounds, and a dedicated project manager, available as the Enterprise plan, from $999/mo - New integrations - Brand-new page templates - CMS migrations - Ecommerce builds and replatforming - Ongoing SEO, PPC, social, and email marketing campaigns This separation keeps the monthly platform price honest and lets larger growth engagements scope correctly on their own terms. Full breakdown of the SEO foundation included on every plan vs. paid SEO campaigns: https://www.workspacecms.ai/plan-details#seo-foundation. ## FAQ summary 1. **What's included in the monthly fee, and what isn't?** Included: unlimited CMS management on your tier's SLA (content edits, image swaps, locations, blog, templated-page work), the full SEO controls and AI tools, hosting and security, breakfix and maintenance. "Unlimited management" describes the work, not the size of the site: how many published pages the site may have is set by the plan (Essentials 10 pages, Growth 25 pages, Premium Unlimited, Ultra Unlimited), and blog posts are unlimited on every plan and never count as pages. NOT included (scoped separately by our strategy team): custom builds, new integrations, redesigns, brand-new page templates, migrations, ecommerce replatforming, ongoing SEO/PPC/social/email campaigns. 2. **Why monthly instead of one-time?** A website is never "done." The monthly fee buys unlimited CMS management on a tier-graded SLA (content edits, image swaps, locations, blog, templated-page work, within your plan's published page limit), plus the AI credits to power blog drafts, content audits, alt-tag sweeps, and AI Visibility tracking, plus the full SEO control surface (page-level SEO, schema, redirects, llms.txt editor, sitemap, alt-tag, internal-links), plus hosting, SSL, daily backups, breakfix, and speed optimization. Hosting is the floor; the monthly fee is what buys you a team that ships the changes. 3. **What's the SLA on a change ticket?** Target turnaround (not a contractual guarantee): Essentials: 4 business days. Growth: 2 business days. Premium and Ultra: 1 business day on a white-glove priority queue. 4. **What's the SLA on a "blocker"?** A blocker is something stopping the site from functioning: site fully down, login broken, payment broken, forms not submitting, or a critical SEO regression (robots.txt blocking the entire site, sitemap malformed and de-indexed, redirect loops, mass canonical/schema errors). Visual nits, typos, content additions, and custom builds do not qualify. The customer marks the ticket as a blocker in the CMS. Blocker SLA targets by tier (not contractual guarantees): Essentials 1 business day, Growth same business day (≤ 8 business hours), Premium ≤ 4 business hours, Ultra ≤ 4 business hours. Full definition at https://www.workspacecms.ai/sla. 5. **What counts as a "change ticket"?** Anything inside the existing CMS surface: content edits, image swaps, new locations, blog posts, templated-page additions up to the plan's published page limit, SEO field updates, redirect entries, schema tweaks. New custom designs, integrations, and migrations are scoped separately by our strategy team. 6. **Can our team log in and manage the site ourselves?** Yes, on every plan. Full admin access (1 user on Essentials, 2 on Growth, 4 on Premium, 8 on Ultra). Need more people? On Growth and above you can add users yourself from your dashboard, billed monthly with your plan: $29/mo each on Growth (up to 5 users), $15/mo each on Premium (up to 25 users) and $10/mo each on Ultra (up to 25 users). Essentials includes 1 user; upgrade to Growth to add more. Hand off as much or as little as you want. 7. **Can we cancel anytime? Do we own our content?** Plans are a 12-month commitment, then month-to-month. Cancel anytime after year one. The free site build is included as part of the 12-month commitment; full plan terms are at workspacecms.ai/terms. You always own your content: export all to JSON and redirects to CSV anytime. Data is retained 30 days after cancellation for re-import, then permanently deleted. ## Key facts - **Publisher:** 1Digital Agency Inc., an SEO and web operator working since 2012. Google Partner. 4.9 stars from 941+ verified reviews across Google, Trustpilot, Clutch, and Facebook. - **What you buy monthly:** unlimited CMS management on a tier-graded SLA, plus the AI-first SEO-first CMS itself, plus hosting and security. - **Published pages by plan:** Essentials 10 pages, Growth 25 pages, Premium Unlimited, Ultra Unlimited. Blog posts are unlimited on every plan and never count as pages. No per-page billing. - **What's sold separately:** custom builds, redesigns, integrations, migrations, ecommerce, and ongoing marketing campaigns, scoped by our strategy team. - **Monthly AI visibility report (Premium and Ultra):** ChatGPT, Claude, Perplexity, Gemini, and Google AI Overviews. The report email is opt-in. Google ranking monitoring is part of the separate SEO & AI campaign. - **Term:** 12-month commitment, then month-to-month. Cancel anytime after year one. Export all content to JSON and redirects to CSV. 30-day post-cancel retention then permanent deletion. - **Blog:** https://www.workspacecms.ai/blog, practical guides on managed website strategy, AI SEO, and CMS operations. ## Contact - **Phone:** +1 (786) 919-0015 (sales) - **Email:** hello@workspacecms.ai - **Sign up:** https://www.workspacecms.ai/signup - **Address:** 14261 SW 120th St, Suite 108-337, Miami, FL 33186 - **Parent agency website:** https://www.1digitalagency.com ## Legal / policies - [Terms of Service](https://www.workspacecms.ai/terms) - [Privacy Policy](https://www.workspacecms.ai/privacy) - [Acceptable Use Policy](https://www.workspacecms.ai/acceptable-use) - [Fair Use Policy](https://www.workspacecms.ai/fair-use) - [Service Level Agreement](https://www.workspacecms.ai/sla) - [AI Credit Schedule](https://www.workspacecms.ai/ai-credit-schedule) ## Optional - [Full context (llms-full.txt)](https://www.workspacecms.ai/llms-full.txt): Everything in this file plus every feature in detail, the blog posts, the differentiators, the AI-visibility methodology, and the full lists of industry landing pages, industry growth-campaign pages and real-estate city pages, all as absolute links.