# WEBSENSA

> WEBSENSA is an AI and Generative AI services company (operating since 2010, 40+ experts, 50+ AI implementations) that helps companies deliver the first measurable AI impact in 30 days. The approach has three steps: a 5-day diagnosis, a tailored offer within 24 hours, and a 30-day go-live. Products include Knowledge Chat, Voicebot AI, Enterprise AI, ChatHub and proNote Research. Clients include Veolia, Santander Bank Polska, Polsat, Orange, T-Mobile and Wirtualna Polska. We're a Guaranteed provider on Clutch and we offer a 14-day money back guarantee.

## Main pages

- [Home](https://www.websensa.com/): Overview of WEBSENSA, the 30-day AI implementation approach, list of industries we work with, and solutions & products we offer.
- [Products](https://www.websensa.com/products): Full list of AI products.
- [Industries](https://www.websensa.com/industries): Full list of industries we work with.
- [Case studies](https://www.websensa.com/case-studies): Examples of AI implementations for clients.
- [Blog](https://www.websensa.com/blog): Full list of blog posts covering topics related to AI and IT industry.
- [About us](https://www.websensa.com/about-us): Company background and team.
- [Contact](https://www.websensa.com/contact): Contact form and company details.
- [Free diagnosis](https://www.websensa.com/free-diagnosis): Book a free 20-minute AI diagnosis.

## Core products

- [Knowledge Chat](https://www.websensa.com/products/knowledge-chat): Chat tool that turns company documents and data into an easily searchable, interactive knowledge base
- [Voicebot AI](https://www.websensa.com/products/voicebot): Intelligent voice assistant that schedules appointments, conducts conversations and automates customer service 24/7
- [Enterprise AI](https://www.websensa.com/products/enterprise-ai): Platform for growing organisations with access to advanced AI tools, popular LLMs and tailored models
- [ChatHub](https://www.websensa.com/products/chathub): Platform offering affordable access to AI models such as ChatGPT, Claude and Gemini
- [proNote Research](https://www.websensa.com/products/pronote-research): AI tool that turns research recordings into comprehensive analysis reports
- [Semantic Search Engine](https://www.websensa.com/products/semantic-search-engine): An engine that uses AI to quickly find the right answers by understanding the real meaning of users' queries
- [Media Indexing Engine](https://www.websensa.com/products/media-indexing-engine): An AI-powered solution that simplifies the process of organising and managing media by its content
- [Media Search Engine](https://www.websensa.com/products/media-search-engine): An AI-powered solution for recognising diverse elements in audiovisual materials

## Industries

- [Manufacturing & Utilities](https://www.websensa.com/industries/manufacturing-utilities): Overview of three products dedicated for manufacturing & utilities industry: Knowledge Chat for turning technical and maintenance documentation into an interactive knowledge base, Data Management Platform for organising and segmenting large data volumes, and Personal Finance Manager for letting customers track and categorise their utility spending.
- [Banks & Financial Institutions](https://www.websensa.com/industries/banks-financial-institutions): Overview of three products dedicated to Banks and Financial Institutions: Personal Finance Management Platform for categorising transactions and giving customers spending insights, Data Management Platform for combining data from multiple sources into a view of customer behaviour, and Knowledge Chat for letting customers and employees query company documents through chat.
- [Law & Legal Services](https://www.websensa.com/industries/law-legal-services): WEBSENSA’s Law & Legal Services page presents three products for legal teams: Semantic Search Engine for searching large document collections, proNote Legal for transcribing and summarising court hearings and meetings, and Knowledge Chat for answering client inquiries from a firm’s knowledge base.
- [Public Administration](https://www.websensa.com/industries/public-administration): Overview of three products dedicated to Public Administration: Knowledge Chat for answering citizen inquiries from the institution’s documents, Semantic Search Engine for helping staff find information by query intent, and Data Management Platform for organising and segmenting large data volumes.
- [E-commerce & Retail](https://www.websensa.com/industries/ecommerce-retail): Overview of three products dedicated to E-commerce & Retail companies: Recommendation Engine for suggesting products from user data, Semantic Search Engine for intent-based search across product catalogues, and Knowledge Chat for 24/7 customer support based on a knowledge base.
- [Advertising & Marketing](https://www.websensa.com/industries/advertising-marketing): Overview of three products dedicated to Advertising & Marketing industry: Data Management Platform for centralising and organising data from multiple sources, Marketing Automation System for automating multi-channel campaigns such as display and email, and OpenRTB Bidders for automated ad buying through real-time bidding.
- [Publishing & Newsrooms](https://www.websensa.com/industries/publishing-newsrooms): Overview of three products dedicated to Publishing & Newsrooms: Content Moderation Platform for classifying user comments to detect hate speech, Trend-Driven Journalism for identifying emerging trends using sources such as Google Trends, and Recommendation Engine for suggesting content based on user data.
- [Film & Media Production](https://www.websensa.com/industries/film-media-production): Overview of three products dedicated to Film & Media Production industry: Media Indexing Engine for categorising and tagging media content, Media Search Engine for searching archives for elements such as characters and dialogue, in colour and black-and-white footage, and an Integrated Media Platform that combines the two.

## Case studies

- [Knowledge Chat for Veolia](https://www.websensa.com/case-studies/knowledge-chat-for-veolia): Detailed description of process of delivering a conversational chatbot based on company’s internal document base, for major water, energy and waste recycling company.
- [Enterprise AI Platform for Imerys](https://www.websensa.com/case-studies/enterprise-ai-platform-for-imerys): Detailed description about developing an Enterprise AI Platform enabling access to advanced language models, for global company specialising in the production and processing of industrial minerals.
- [Media Search Engine for WFDiF](https://www.websensa.com/case-studies/media-search-wfdif): Detailed description about developing an AI-driven engine allowing for quick search of archival audiovisual material, for major Polish film production company.
- [AI Shopping Recommendation for Good Sort](https://www.websensa.com/case-studies/ai-shopping-recommendation-engine-good-sort): Detailed description about collaboration with Good Sort to develop an AI-powered shopping platform with personalised, expert-driven product recommendations.
- [GUI Design for Polkomtel](https://www.websensa.com/case-studies/gui-for-polkomtel): Detailed description about designing and developing user interface for major providers of telecommunications and electricity distribution services. 
- [Personal Finance Manager for Santander](https://www.websensa.com/case-studies/pfm-for-santander): Detailed description about developing a Personal Finance Management Engine for one of the country’s largest and most innovative financial institutions.
- [Advertising Optimisation for WP](https://www.websensa.com/case-studies/advertising-optimisation-for-wirtualna-polska): Detailed description about developing Marketing Cloud Platform for large internet publishing company.
- [Personal Finance Manager for Getin Bank](https://www.websensa.com/case-studies/pfm-for-getin-bank): Detailed description about developing a full Personal Finance Manager architecture and classification engine, for a Polish bank.
- [Website & Logo for LTLEGAL](https://www.websensa.com/case-studies/website-logo-for-ltlegal): Detailed description about redesign of law company’s website and logo.
- [Personal Finance Management System for a Bank](https://www.websensa.com/case-studies/pfm-for-it-integration-firm): Detailed description about development of Personal Finance Management system for an IT Integrations Firm specialising in banking solutions.


## Innovation

- [MindStream](https://www.websensa.com/innovations/mindstream): R&D project developing a tri-stream cognitive architecture for next-generation conversational AI, co-financed by the European Funds for a Modern Economy 2021–2027 programme.

## Blog highlights
- [AI Voicebot: What It Is, How It Works, and How It Automates Customer Service](https://www.websensa.com/blog/ai-voicebot-what-it-is-how-it-works)
- [Cognitive Architecture in AI: What It Is and How It’s Changing the Way We Design Conversational Systems](https://www.websensa.com/blog/cognitive-architecture-in-ai)
- [Tech Trends 2025](https://www.websensa.com/blog/tech-trends-this-year-ai-agents-small-models-ai-security)
- [AI in Business – Implementation Guide](https://www.websensa.com/blog/ai-in-business-implement-ai-in-your-company-guide)
- [Large Language Models – Future Impact](https://www.websensa.com/blog/llm-large-language-models-changing-the-future)
- [8 New AI Trends 2024](https://www.websensa.com/blog/8-new-ai-trends-to-watch-2024)
- [Traditional vs. Generative AI](https://www.websensa.com/blog/traditional-ai-vs-generative-ai-the-difference)
- [AI Knowledge Bases in Customer Service](https://www.websensa.com/blog/ai-knowledge-bases-revolutionising-customer-service)


## Optional

- [Recommendation & Remarketing Platform](https://www.websensa.com/products/recommendation-remarketing-platform)
- [Recommendation Engine](https://www.websensa.com/products/recommendation-engine)
- [Deep Content Understanding](https://www.websensa.com/products/deep-content-understanding)
- [Content Moderation Platform](https://www.websensa.com/products/content-moderation-platform)
- [Data Management Platform](https://www.websensa.com/products/data-management-platform)
- [Marketing Automation](https://www.websensa.com/products/marketing-automation)
- [OpenRTB Bidders](https://www.websensa.com/products/openrtb-bidders)
- [Personal Finance Manager](https://www.websensa.com/products/personal-finance-manager)


## Contact

- Email: contact@websensa.com
- Phone: +48 519 088 052
- LinkedIn: https://www.linkedin.com/company/websensa
- Clutch: https://clutch.co/profile/websensa