# Valpas Guide & Assistance

## English

- [The Valpas guide](https://guide.valpashotels.com/the-valpas-guide.md): Updated on 19th of November 2025
- [How to present Valpas to your guests](https://guide.valpashotels.com/boost-bookings-and-reputation-with-the-valpas-certification/what-to-tell-your-guests.md)
- [Using your certification for your sales and marketing](https://guide.valpashotels.com/boost-bookings-and-reputation-with-the-valpas-certification/using-your-certification-for-your-sales-and-marketing.md)
- [Handling a guest’s concern about bed bugs](https://guide.valpashotels.com/boost-bookings-and-reputation-with-the-valpas-certification/handling-a-guests-concern-about-bed-bugs.md)
- [Download the Valpas mobile app](https://guide.valpashotels.com/installation-step-1-the-valpas-mobile-app/download-the-valpas-mobile-app.md)
- [Login to the Valpas mobile app](https://guide.valpashotels.com/installation-step-1-the-valpas-mobile-app/login-to-the-valpas-mobile-app.md)
- [The different parts you’ll be working with](https://guide.valpashotels.com/installation_router_smart_legs/the-different-parts-youll-be-working-with.md)
- [Router](https://guide.valpashotels.com/installation_router_smart_legs/router.md)
- [Router whitelisting](https://guide.valpashotels.com/installation_router_smart_legs/router-whitelisting.md)
- [Valpas SafeSleep bed legs](https://guide.valpashotels.com/installation_router_smart_legs/valpas-smart-legs.md): Instructions for installing the Valpas Bed Legs
- [Configuring SafeSleep bed legs with the Valpas mobile app](https://guide.valpashotels.com/installation_router_smart_legs/valpas-smart-legs/configuring-smart-bed-legs-with-the-valpas-mobile-app.md): This guide walks you through the process of configuring Valpas SafeSleep bed legs using the Valpas app. Please follow each step carefully to ensure proper installation and room protection.
- [Valpas SafeSleep bed legs (if your beds don't have legs)](https://guide.valpashotels.com/installation_router_smart_legs/valpas-smart-legs-if-your-beds-dont-have-legs.md)
- [Configuring wall-mounted SafeSleep bed legs with the Valpas mobile app](https://guide.valpashotels.com/installation_router_smart_legs/valpas-smart-legs-if-your-beds-dont-have-legs/configuring-smart-legs-with-the-valpas-mobile-app.md): This guide walks you through the process of configuring wall-mounted Valpas SafeSleep bed legs using the Valpas app. Please follow each step carefully to ensure proper installation and room protection
- [Routing devices](https://guide.valpashotels.com/installation_router_smart_legs/routing-devices.md)
- [Troubleshooting](https://guide.valpashotels.com/installation_router_smart_legs/troubleshooting.md)
- [Replacing broken cassette](https://guide.valpashotels.com/installation_router_smart_legs/troubleshooting/replacing-broken-cassette.md)
- [Router offline](https://guide.valpashotels.com/installation_router_smart_legs/troubleshooting/router-offline.md): How to fix router offline issues
- [Room Offline](https://guide.valpashotels.com/installation_router_smart_legs/troubleshooting/room-offline.md)
- [Onboarding your staff](https://guide.valpashotels.com/step-3-onboarding/onboarding-your-staff.md)
- [Login](https://guide.valpashotels.com/using-valpas-the-desktop-dashboard/login.md)
- [Hotel overview](https://guide.valpashotels.com/using-valpas-the-desktop-dashboard/hotel-overview.md)
- [Digital certificate of safety](https://guide.valpashotels.com/using-valpas-the-desktop-dashboard/digital-certificate-of-safety.md): Give peace of mind to travellers
- [Certification](https://guide.valpashotels.com/using-valpas-the-desktop-dashboard/certification.md): See your certification status and make it visible to guests, search and buyers
- [Distribution](https://guide.valpashotels.com/using-valpas-the-desktop-dashboard/distribution.md): See where travellers and buyers find your certification, and add new channels
- [History](https://guide.valpashotels.com/using-valpas-the-desktop-dashboard/history.md)
- [Insights](https://guide.valpashotels.com/using-valpas-the-desktop-dashboard/insights.md)
- [Sections of the Valpas mobile app](https://guide.valpashotels.com/using-valpas-the-mobile-app/mobile-app.md)
- [Finding your tasks to resolve](https://guide.valpashotels.com/finding-your-tasks-to-resolve.md)
- [Tools needed](https://guide.valpashotels.com/tools.md)
- [Resolving a prevention task](https://guide.valpashotels.com/resolving-a-prevention-task.md)
- [1. Find the SafeSleep bed leg with the prevention task from the mobile app](https://guide.valpashotels.com/resolving-a-prevention-task/1.-find-the-smart-leg-with-the-prevention-task-from-the-mobile-app.md)
- [2. Empty the cassette](https://guide.valpashotels.com/resolving-a-prevention-task/2.-empty-the-cassette.md)
- [3. Check the inspection jar for any bugs](https://guide.valpashotels.com/resolving-a-prevention-task/3.-check-the-inspection-jar-for-any-bugs.md)
- [4. Scan the QR code of the cassette](https://guide.valpashotels.com/resolving-a-prevention-task/4.-scan-the-qr-code-of-the-cassette.md)
- [5. Clean the cassette and re-insert it into the SafeSleep bed leg](https://guide.valpashotels.com/resolving-a-prevention-task/5.-clean-the-cassette-and-re-insert-it-into-the-smart-leg.md)
- [6. Report finding](https://guide.valpashotels.com/resolving-a-prevention-task/6.-report-finding.md)
- [7. Dispose of any bugs by flushing them down the toilet](https://guide.valpashotels.com/resolving-a-prevention-task/7.-dispose-of-any-bugs-by-flushing-them-down-the-toilet.md)
- [Bed bug found = room inspection needed](https://guide.valpashotels.com/bed-bug-found-room-inspection-needed.md)
- [Room inspection checklist](https://guide.valpashotels.com/bed-bug-found-room-inspection-needed/room-inspection-checklist.md): Full checklist to have a successful room inspection
- [Label for website](https://guide.valpashotels.com/add-your-certification-to-your-website-and-otas/label-for-website.md)
- [Room description on websites](https://guide.valpashotels.com/add-your-certification-to-your-website-and-otas/room-description-on-websites.md)
- [Booking.com](https://guide.valpashotels.com/add-your-certification-to-your-website-and-otas/booking.com.md)
- [Contact us](https://guide.valpashotels.com/get-support-from-the-valpas-team/contact-us.md)
- [Safety and usage guidelines](https://guide.valpashotels.com/safety-and-legal-notices/safety-and-usage-guidelines.md)
- [Legal notices](https://guide.valpashotels.com/safety-and-legal-notices/legal-notices.md)

## Français

- [Le guide Valpas](https://guide.valpashotels.com/francais/le-guide-valpas.md): Mis à jour le 19 novembre 2025
- [Comment présenter Valpas à vos clients](https://guide.valpashotels.com/francais/ameliorez-vos-reservations-et-votre-reputation-avec-votre-certification-valpas/comment-presenter-valpas-a-vos-clients.md)
- [Où utiliser la certification Valpas dans vos activités commerciales et marketing](https://guide.valpashotels.com/francais/ameliorez-vos-reservations-et-votre-reputation-avec-votre-certification-valpas/ou-utiliser-la-certification-valpas-dans-vos-activites-commerciales-et-marketing.md)
- [Répondre à une préoccupation d’un client concernant les punaises de lit](https://guide.valpashotels.com/francais/ameliorez-vos-reservations-et-votre-reputation-avec-votre-certification-valpas/repondre-a-une-preoccupation-dun-client-concernant-les-punaises-de-lit.md)
- [Téléchargez l’application Valpas](https://guide.valpashotels.com/francais/etape-1-installez-lapplication-mobile-valpas/telechargez-lapplication-mobile-valpas.md)
- [Connectez-vous à l’application Valpas](https://guide.valpashotels.com/francais/etape-1-installez-lapplication-mobile-valpas/connectez-vous-a-lapplication-mobile-valpas.md)
- [Les différents éléments que vous allez utiliser](https://guide.valpashotels.com/francais/etape-2-installez-le-routeur-et-les-pieds-de-lit-intelligents-valpas/les-differents-elements-avec-lesquels-vous-allez-travailler.md)
- [Routeur](https://guide.valpashotels.com/francais/etape-2-installez-le-routeur-et-les-pieds-de-lit-intelligents-valpas/routeur.md)
- [Configuration de la liste blanche du routeur](https://guide.valpashotels.com/francais/etape-2-installez-le-routeur-et-les-pieds-de-lit-intelligents-valpas/mise-en-liste-blanche-whitelisting-du-routeur.md)
- [Pieds de lit SafeSleep Valpas](https://guide.valpashotels.com/francais/etape-2-installez-le-routeur-et-les-pieds-de-lit-intelligents-valpas/pieds-de-lit-intelligents-valpas.md): Instructions d’installation des pieds de lit Valpas
- [Configuration des pieds de lit SafeSleep avec l’application mobile Valpas](https://guide.valpashotels.com/francais/etape-2-installez-le-routeur-et-les-pieds-de-lit-intelligents-valpas/pieds-de-lit-intelligents-valpas/configuration-des-pieds-de-lit-intelligents-avec-lapplication-mobile-valpas.md): Ce guide vous accompagne étape par étape pour configurer les pieds de lit SafeSleep Valpas à l’aide de l’application mobile. Veuillez suivre chaque étape attentivement pour garantir une installation c
- [Pieds de lit SafeSleep Valpas (si vos lits n’ont pas de pieds)](https://guide.valpashotels.com/francais/etape-2-installez-le-routeur-et-les-pieds-de-lit-intelligents-valpas/pieds-intelligents-valpas-si-vos-lits-nont-pas-de-pieds.md)
- [Configuration des pieds de lit SafeSleep à fixation murale avec l’application mobile Valpas](https://guide.valpashotels.com/francais/etape-2-installez-le-routeur-et-les-pieds-de-lit-intelligents-valpas/pieds-intelligents-valpas-si-vos-lits-nont-pas-de-pieds/configuration-des-pieds-intelligents-avec-lapplication-mobile-valpas.md): Ce guide vous accompagne étape par étape pour configurer les pieds de lit SafeSleep Valpas à fixation murale à l’aide de l’application mobile. Veuillez suivre chaque étape attentivement pour garantir
- [Appareils de routage](https://guide.valpashotels.com/francais/etape-2-installez-le-routeur-et-les-pieds-de-lit-intelligents-valpas/appareils-de-routage.md)
- [Dépannage](https://guide.valpashotels.com/francais/etape-2-installez-le-routeur-et-les-pieds-de-lit-intelligents-valpas/depannage.md)
- [Remplacement d’une cassette endommagée](https://guide.valpashotels.com/francais/etape-2-installez-le-routeur-et-les-pieds-de-lit-intelligents-valpas/depannage/remplacement-dune-cassette-endommagee.md)
- [Routeur hors ligne](https://guide.valpashotels.com/francais/etape-2-installez-le-routeur-et-les-pieds-de-lit-intelligents-valpas/depannage/routeur-hors-ligne.md)
- [Chambre hors ligne](https://guide.valpashotels.com/francais/etape-2-installez-le-routeur-et-les-pieds-de-lit-intelligents-valpas/depannage/chambre-hors-ligne.md)
- [Formation de votre personnel](https://guide.valpashotels.com/francais/etape-3-formation-du-personnel-onboarding/formation-de-votre-personnel.md)
- [Connexion](https://guide.valpashotels.com/francais/utiliser-valpas-le-tableau-de-bord/connexion.md)
- [Vue d’ensemble de l’hôtel](https://guide.valpashotels.com/francais/utiliser-valpas-le-tableau-de-bord/vue-densemble-de-lhotel.md)
- [Certificat numérique Valpas](https://guide.valpashotels.com/francais/utiliser-valpas-le-tableau-de-bord/certificat-numerique-valpas.md): Rassurez les voyageurs
- [Certification](https://guide.valpashotels.com/francais/utiliser-valpas-le-tableau-de-bord/certification.md): Suivez le statut de votre certification et rendez-la visible auprès des clients, des moteurs de recherche et des acheteurs
- [Distribution](https://guide.valpashotels.com/francais/utiliser-valpas-le-tableau-de-bord/distribution.md): Voyez où les voyageurs et les acheteurs trouvent votre certification, et ajoutez de nouveaux canaux
- [Historique des tâches de prévention](https://guide.valpashotels.com/francais/utiliser-valpas-le-tableau-de-bord/historique-des-preventions.md)
- [Analyses](https://guide.valpashotels.com/francais/utiliser-valpas-le-tableau-de-bord/analyses-insights.md)
- [Sections de l’application Valpas](https://guide.valpashotels.com/francais/utiliser-valpas-lapplication-mobile/sections-de-lapplication-mobile-valpas.md)
- [Trouver les tâches à résoudre](https://guide.valpashotels.com/francais/utiliser-valpas-lapplication-mobile/trouver-les-taches-a-resoudre.md)
- [Comment résoudre une tâche de prévention](https://guide.valpashotels.com/francais/comment-resoudre-une-prevention.md)
- [Outils nécessaires](https://guide.valpashotels.com/francais/comment-resoudre-une-prevention/outils-necessaires.md)
- [1. Trouvez le pied de lit SafeSleep (en mode prévention) dans votre application mobile Valpas](https://guide.valpashotels.com/francais/comment-resoudre-une-prevention/1.-trouvez-le-pied-intelligent-en-mode-prevention-dans-votre-application-mobile-valpas.md)
- [2. Videz la cassette](https://guide.valpashotels.com/francais/comment-resoudre-une-prevention/2.-videz-la-cassette.md)
- [3. Vérifiez le flacon d’inspection pour détecter la présence éventuelle de punaises.](https://guide.valpashotels.com/francais/comment-resoudre-une-prevention/3.-verifiez-le-flacon-dinspection-pour-detecter-la-presence-eventuelle-de-punaises..md)
- [4. Scannez le code QR de la cassette](https://guide.valpashotels.com/francais/comment-resoudre-une-prevention/4.-scannez-le-code-qr-de-la-cassette.md)
- [5. Nettoyez la cassette et réinsérez-la dans le pied de lit SafeSleep.](https://guide.valpashotels.com/francais/comment-resoudre-une-prevention/5.-nettoyez-la-cassette-et-reinserez-la-dans-le-pied-intelligent..md)
- [6. Signalez la découverte](https://guide.valpashotels.com/francais/comment-resoudre-une-prevention/6.-signalez-la-decouverte.md)
- [7. Éliminez toute punaise en la jetant dans les toilettes.](https://guide.valpashotels.com/francais/comment-resoudre-une-prevention/7.-eliminez-toute-punaise-en-la-jetant-dans-les-toilettes..md)
- [Punaise de lit capturée = inspection de la chambre requise](https://guide.valpashotels.com/francais/punaise-de-lit-capturee-inspection-de-la-chambre-requise.md)
- [Liste de contrôle pour l’inspection de la chambre](https://guide.valpashotels.com/francais/punaise-de-lit-capturee-inspection-de-la-chambre-requise/liste-de-controle-pour-linspection-de-la-chambre.md): Liste complète pour une inspection réussie de la chambre.
- [Label pour votre site web](https://guide.valpashotels.com/francais/utiliser-valpas-le-label-sans-punaises-de-lit-et-les-certificats/label-pour-votre-site-web.md)
- [Description des chambres sur les sites web](https://guide.valpashotels.com/francais/utiliser-valpas-le-label-sans-punaises-de-lit-et-les-certificats/description-des-chambres-sur-les-sites-web.md)
- [Booking.com](https://guide.valpashotels.com/francais/utiliser-valpas-le-label-sans-punaises-de-lit-et-les-certificats/booking.com.md)
- [Contactez-nous](https://guide.valpashotels.com/francais/assistance-valpas/contactez-nous.md)
- [Consignes de sécurité et d’utilisation](https://guide.valpashotels.com/francais/consignes-de-securite-et-dutilisation/consignes-de-securite-et-dutilisation.md)
- [Mentions légales](https://guide.valpashotels.com/francais/consignes-de-securite-et-dutilisation/mentions-legales.md)

## 日本語

- [Valpasガイド](https://guide.valpashotels.com/jp/valpasgaido.md): 2025年6月12日更新
- [ゲストへのValpasの提示方法](https://guide.valpashotels.com/jp/valpasdetowomeru/gesutohenovalpasno.md)
- [認証を営業・マーケティングに活かす](https://guide.valpashotels.com/jp/valpasdetowomeru/sales-and-marketing.md)
- [ゲストのトコジラミに関する懸念への対応](https://guide.valpashotels.com/jp/valpasdetowomeru/gesutonotokojiraminisuruheno.md)
- [Valpasモバイルアプリをダウンロードする](https://guide.valpashotels.com/jp/suteppuvalpasmobairuapurinoinsutru/valpasmobairuapuriwodaunrdosuru.md)
- [Valpasモバイルアプリにログインする](https://guide.valpashotels.com/jp/suteppuvalpasmobairuapurinoinsutru/valpasmobairuapuriniroguinsuru.md)
- [操作する各パーツ](https://guide.valpashotels.com/jp/suteppurttosafesleepbeddoregguno/suruptsu.md)
- [Valpasルーター](https://guide.valpashotels.com/jp/suteppurttosafesleepbeddoregguno/valpasrt.md)
- [Valpasルーターのホワイトリスト登録](https://guide.valpashotels.com/jp/suteppurttosafesleepbeddoregguno/valpasrtnohowaitorisuto.md)
- [Valpas SafeSleepベッドレッグ](https://guide.valpashotels.com/jp/suteppurttosafesleepbeddoregguno/valpassumtodebaisu.md): Valpas SafeSleepベッドレッグの取り付け手順
- [ValpasモバイルアプリでSafeSleepベッドレッグを設定する](https://guide.valpashotels.com/jp/suteppurttosafesleepbeddoregguno/valpassumtodebaisu/valpasmobairuapuridesumtodebaisuwosuru.md): このガイドでは、ValpasアプリでValpas SafeSleepベッドレッグを設定する手順をご案内します。正しく設置し客室を確実に保護するため、各ステップを順に進めてください。
- [Valpas SafeSleepベッドレッグ（ベッドに脚がない場合）](https://guide.valpashotels.com/jp/suteppurttosafesleepbeddoregguno/valpassumtodebaisubeddoniganai.md)
- [Valpasモバイルアプリで壁掛け式SafeSleepベッドレッグを設定する](https://guide.valpashotels.com/jp/suteppurttosafesleepbeddoregguno/valpassumtodebaisubeddoniganai/valpasmobairuapuridesumtobeddoregguwosuru.md): このガイドでは、Valpasアプリで壁掛け式のValpas SafeSleepベッドレッグを設定する手順をご案内します。正しく設置し客室を確実に保護するため、各ステップを順に進めてください。
- [デバイスのルーティング](https://guide.valpashotels.com/jp/suteppurttosafesleepbeddoregguno/debaisunortingu.md)
- [トラブルシューティング](https://guide.valpashotels.com/jp/suteppurttosafesleepbeddoregguno/toraburushtingu.md)
- [破損したカセットの交換](https://guide.valpashotels.com/jp/suteppurttosafesleepbeddoregguno/toraburushtingu/shitakasettono.md)
- [ルーターがオフラインです](https://guide.valpashotels.com/jp/suteppurttosafesleepbeddoregguno/toraburushtingu/rtgaofuraindesu.md): ルーターのオフライン問題の対処方法
- [部屋がオフラインです](https://guide.valpashotels.com/jp/suteppurttosafesleepbeddoregguno/toraburushtingu/gaofuraindesu.md)
- [スタッフのオンボーディング](https://guide.valpashotels.com/jp/suteppuonbdingu/sutaffunoonbdingu.md)
- [ログイン](https://guide.valpashotels.com/jp/valpasnoidesukutoppudasshubdo/roguin.md)
- [概要](https://guide.valpashotels.com/jp/valpasnoidesukutoppudasshubdo/gai-yao.md)
- [安全のデジタル証明書](https://guide.valpashotels.com/jp/valpasnoidesukutoppudasshubdo/nodejitaru.md): ゲストに安心を提供します
- [認証（Certification）](https://guide.valpashotels.com/jp/valpasnoidesukutoppudasshubdo/certification.md): 認証のステータスを確認し、ゲスト・検索・法人バイヤーに認証を見えるようにする
- [配信](https://guide.valpashotels.com/jp/valpasnoidesukutoppudasshubdo/distribution.md): 旅行者やバイヤーが認証を目にしている場所を確認し、新しいチャネルを追加する
- [履歴](https://guide.valpashotels.com/jp/valpasnoidesukutoppudasshubdo/l-li.md)
- [分析](https://guide.valpashotels.com/jp/valpasnoidesukutoppudasshubdo/fen-xi.md)
- [Valpasモバイルアプリのセクション](https://guide.valpashotels.com/jp/valpasnoimobairuapuri/valpasmobairuapurinosekushon.md)
- [解決すべきタスクの見つけ方](https://guide.valpashotels.com/jp/subekitasukunotsuke.md)
- [必要な道具](https://guide.valpashotels.com/jp/na.md)
- [予防タスクの解決](https://guide.valpashotels.com/jp/tasukuno.md)
- [1. モバイルアプリで予防タスクのあるSafeSleepベッドレッグを見つける](https://guide.valpashotels.com/jp/tasukuno/1-kushiteirusumtodebaisuwosu.md)
- [2. カセットを空にする](https://guide.valpashotels.com/jp/tasukuno/2-kasettowonisuru.md)
- [3. 検査用ジャーに虫がいないか確認する](https://guide.valpashotels.com/jp/tasukuno/3-jnigainaikasuru.md)
- [4. カセットのQRコードをスキャンする](https://guide.valpashotels.com/jp/tasukuno/4-kasettonoqrkdowosukyansuru.md)
- [5. カセットを清掃し、SafeSleepベッドレッグに再挿入する](https://guide.valpashotels.com/jp/tasukuno/5-kasettowoshisumtodebaisunisuru.md)
- [6. 発見物をレポートする](https://guide.valpashotels.com/jp/tasukuno/6-woreptosuru.md)
- [7. 発見した虫をトイレに流して処分する](https://guide.valpashotels.com/jp/tasukuno/7-shitawotoirenishitesuru.md)
- [トコジラミの発見＝客室点検が必要です](https://guide.valpashotels.com/jp/tokojiraminogadesu.md)
- [客室点検チェックリスト](https://guide.valpashotels.com/jp/tokojiraminogadesu/chekkurisuto.md): 客室点検を成功させるためのチェックリストです
- [ウェブサイト用ラベル](https://guide.valpashotels.com/jp/valpasnoitokojiramisfuraberuto/webusaitoraberu.md)
- [ウェブサイトの客室説明](https://guide.valpashotels.com/jp/valpasnoitokojiramisfuraberuto/webusaitono.md)
- [Booking.com](https://guide.valpashotels.com/jp/valpasnoitokojiramisfuraberuto/booking.com.md)
- [Contact us](https://guide.valpashotels.com/jp/valpasnoivalpaschmukarasaptowokeru/contact-us.md)
- [安全および使用ガイドライン](https://guide.valpashotels.com/jp/to/oyobigaidorain.md)
- [法的注意事項](https://guide.valpashotels.com/jp/to/fa-de-zhu-yi-shi-xiang.md)