# Telappliant

> UK managed technology partner since 2003. AI-powered communications, cloud telephony, managed IT, connectivity and cyber security for modern UK organisations.

Telappliant designs, implements and supports modern business communications and managed technology for UK organisations through one integrated team working across our locations. We focus on practical AI - call handling, summaries, transcripts and workflow automation - built on secure cloud telephony, alongside managed IT, connectivity, cyber security and IT installations.

## Pages

- [Home](/): Overview of Telappliant's services and approach.
- [About](/about): Company background, mission and how we work.
- [Contact](/contact): Get in touch with our integrated technology team.
- [Book a Consultation](/book-consultation): 30-minute review of your IT, comms, connectivity or security setup.

## AI Communications

- [AI Communications Overview](/ai-communications): How AI improves every business call.
- [Ella Virtual Assistant](/ellavoice): Telappliant's AI voice assistant.
- [AI Call Handling](/ai-call-handling): Intent-based call routing and triage.
- [AI Receptionist](/ai-receptionist): Automate common enquiries.
- [Call Summaries & Transcripts](/call-summaries): Automatic notes and searchable records.
- [Contact Centre AI](/contact-centre-ai): Agent assist, sentiment and reporting.
- [CRM & Workflow Automation](/crm-workflow-automation): Push call outcomes into the right systems.

## Communications

- [Communications Overview](/communications): Full cloud communications portfolio.
- [Cloud Phone Systems](/cloud-phone-systems): Modern, secure, multi-site telephony.
- [SelectVoice](/selectvoice): Telappliant's cloud comms platform.
- [SIP Trunking](/sip-trunking): Reliable, scalable SIP trunks.
- [Contact Centre](/contact-centre): Omni-channel customer operations.
- [CRM Integration](/crm-integration): Click-to-dial, screen pop, call logging.
- [Call Recording](/call-recording): Compliance and quality assurance.
- [International Phone Numbers](/communications/international-numbers): Local DDIs, toll-free and national numbers in 140+ countries.
- [Country Coverage Explorer](/communications/international-numbers/coverage): Filter every country by voice and messaging capability.
- [Compare Countries](/communications/international-numbers/compare): Procurement-ready capability matrix.

## Managed Technology

- [Managed Technology Overview](/managed-technology): Full managed services portfolio.
- [Managed IT](/managed-it): Proactive support, monitoring, Microsoft 365.
- [Connectivity](/connectivity): Leased lines, fibre and resilience.
- [Cyber Security](/cyber-security): Cyber Essentials, MDR and awareness.
- [Cyber Fundamentals](/cyber-security/fundamentals): The 28 cyber security capabilities across 5 domains (applications, endpoint, gateway, network, cloud) - each with a dedicated page.
- [IT Installations](/it-installations): CCTV, access systems, managed Wi-Fi, electrical, AV.

## Sectors

- [Sectors Overview](/sectors): Industries Telappliant serves.
- [Education](/sectors/education): Schools, colleges and academies.
- [Charities](/sectors/charities): Charitable and not-for-profit organisations.
- [Health & Social Care](/sectors/health-and-social-care): Clinics, providers and care settings.
- [Manufacturing](/sectors/manufacturing): Multi-site industrial operations.
- [Public Sector](/sectors/public-sector): Councils, public bodies and frameworks.
- [Hospitality](/sectors/hospitality): Hotels, venues and groups.

## Resources

- [Blogs & Guides](/blogs): Articles on AI communications and managed technology.
- [Case Studies](/case-studies): Customer success stories.
- [FAQs](/faqs): Common questions about our services.
- [AI Readiness Assessment](/ai-readiness): Short diagnostic for AI-readiness of your phone system.
- [Phone System Review](/phone-system-review): Practical review of your current telephony.

## Optional

- [Support](/support): Customer support information.
- [Locations](/locations): Our UK office locations.
- [Privacy Policy](/privacy)
- [Terms](/terms)