# Superseek Docs

## Superseek Docs

- [Welcome to Superseek](https://docs.superseek.ai/home/welcome.md)
- [What is Superseek?](https://docs.superseek.ai/home/getting-started/what-is-superseek.md)
- [How Superseek works](https://docs.superseek.ai/home/getting-started/how-superseek-works.md)
- [Quick Start](https://docs.superseek.ai/home/getting-started/quick-start.md)
- [AI Knowledge Base](https://docs.superseek.ai/home/using-superseek/ai-knowledge-base.md): Learn how to add, manage, disable, or delete content from your AI chatbot's knowledge base.
- [Add your website content](https://docs.superseek.ai/home/using-superseek/ai-knowledge-base/add-your-website-content.md)
- [Add your help content](https://docs.superseek.ai/home/using-superseek/ai-knowledge-base/add-your-help-content.md)
- [Add your documents](https://docs.superseek.ai/home/using-superseek/ai-knowledge-base/add-your-documents.md)
- [Add custom content](https://docs.superseek.ai/home/using-superseek/ai-knowledge-base/add-custom-content.md): Learn how to add custom content (plain text) to your AI bot's knowledge base.
- [Add answer correction](https://docs.superseek.ai/home/using-superseek/ai-knowledge-base/add-answer-correction.md): Learn how to correct an inaccurate AI response so it responds correctly the next time.
- [Delete content](https://docs.superseek.ai/home/using-superseek/ai-knowledge-base/delete-content.md)
- [AI Settings](https://docs.superseek.ai/home/using-superseek/ai-settings.md)
- [Customize AI instructions](https://docs.superseek.ai/home/using-superseek/ai-settings/customize-ai-instructions.md): AI instructions make up the prompt your AI bot uses to generate responses. Use our default instructions or create your own.
- [Change AI model](https://docs.superseek.ai/home/using-superseek/ai-settings/change-ai-model.md): Superseek offers the latest AI models from OpenAI. You can change the AI model your AI bot uses anytime.
- [Customize Appearance](https://docs.superseek.ai/home/using-superseek/customize-appearance.md): Customize the colors, welcome message, bot logo, and starter questions.
- [Fallback, Routing € Human Handoff](https://docs.superseek.ai/home/using-superseek/fallback-routing-eur-human-handoff.md): Learn how to configure your AI bot to handle situations where it doesn't have an answer or the question requires human intervention.
- [Add Fallback Response](https://docs.superseek.ai/home/using-superseek/fallback-routing-eur-human-handoff/add-fallback-response.md): A fallback response is the canned response your AI bot should provide when it doesn't have a relevant answer.
- [Handoff to live chat](https://docs.superseek.ai/home/using-superseek/fallback-routing-eur-human-handoff/handoff-to-live-chat.md)
- [Handoff to Intercom](https://docs.superseek.ai/home/using-superseek/fallback-routing-eur-human-handoff/handoff-to-live-chat/handoff-to-intercom.md): Follow these steps to set up human handoff to Intercom live chat
- [Handoff to Zendesk](https://docs.superseek.ai/home/using-superseek/fallback-routing-eur-human-handoff/handoff-to-live-chat/handoff-to-zendesk.md)
- [Handoff to Hubspot](https://docs.superseek.ai/home/using-superseek/fallback-routing-eur-human-handoff/handoff-to-live-chat/handoff-to-hubspot.md): Follow these steps to set up human handoff to Intercom live chat
- [Handoff to Freshchat](https://docs.superseek.ai/home/using-superseek/fallback-routing-eur-human-handoff/handoff-to-live-chat/handoff-to-freshchat.md): Follow these steps to set up human handoff to Intercom live chat
- [Handoff to Crisp](https://docs.superseek.ai/home/using-superseek/fallback-routing-eur-human-handoff/handoff-to-live-chat/handoff-to-crisp.md): Follow these steps to set up human handoff to Intercom live chat
- [Handoff to Tidio](https://docs.superseek.ai/home/using-superseek/fallback-routing-eur-human-handoff/handoff-to-live-chat/handoff-to-tidio.md): Follow these steps to set up human handoff to Intercom live chat
- [Handoff to Zoho SalesIQ](https://docs.superseek.ai/home/using-superseek/fallback-routing-eur-human-handoff/handoff-to-live-chat/handoff-to-zoho-salesiq.md): Follow these steps to set up human handoff to Intercom live chat
- [Handoff to Tawk.to](https://docs.superseek.ai/home/using-superseek/fallback-routing-eur-human-handoff/handoff-to-live-chat/handoff-to-tawk.to.md): Follow these steps to set up human handoff to Tawk.to live chat.
- [Add Routing Buttons](https://docs.superseek.ai/home/using-superseek/fallback-routing-eur-human-handoff/add-routing-buttons.md)
- [Lead Forms](https://docs.superseek.ai/home/using-superseek/lead-forms.md): Learn how to create custom lead forms that show at a specified point in the conversation.
- [Inbox](https://docs.superseek.ai/home/using-superseek/inbox.md)
- [Install chat widget](https://docs.superseek.ai/home/using-superseek/install-chat-widget.md)
- [Improve AI answers](https://docs.superseek.ai/home/using-superseek/improve-ai-answers.md): Here are a couple of things you can do to improve the quality of your AI bot's answers and responses.
- [Usage Limits](https://docs.superseek.ai/home/using-superseek/usage-limits.md)
- [Your Profile](https://docs.superseek.ai/home/my-account/your-profile.md): Update profile settings such as your name, email address, and password from the account tab. You can also delete your account from here.
- [Subscription & Billing](https://docs.superseek.ai/home/my-account/subscription-and-billing.md)
- [Update payment card](https://docs.superseek.ai/home/my-account/subscription-and-billing/update-payment-card.md)
- [Download past invoices](https://docs.superseek.ai/home/my-account/subscription-and-billing/download-past-invoices.md)
- [Cancel Subscription](https://docs.superseek.ai/home/my-account/subscription-and-billing/cancel-subscription.md): You can cancel your subscription with Superseek anytime. You will be downgraded to the Free plan at the end of the current billing cycle.
- [API Overview](https://docs.superseek.ai/home/api-documentation/api-overview.md): Get a quick overview of Superseek APIs and see how you can build your custom Q\&A bots or fully conversational AI chatbots.
- [Q\&A API](https://docs.superseek.ai/home/api-documentation/q-and-a-api.md): Use the Q\&A API to input a single question and receive a single answer along with its sources.
- [Chat API](https://docs.superseek.ai/home/api-documentation/chat-api.md): Use the Chat API to create a conversational AI chatbot in your product that can answer questions and maintain context and continuity with the ongoing conversation using chat history.
- [Answer Rating API](https://docs.superseek.ai/home/api-documentation/answer-rating-api.md): Use the answer rating API to track the ratings for the bot's answers.
- [Generate Session ID API](https://docs.superseek.ai/home/api-documentation/generate-session-id-api.md): Generate a unique session\_id for a conversation.