# Steve's 5 Star Service

> Steve's 5 Star Service is a family-owned HVAC and plumbing contractor based in Upland, California. It provides residential and commercial air conditioning, heating, heat-pump, ductless HVAC, ductwork, plumbing, water-heater, gas-line, leak-detection, drain, sewer, and bathroom-remodeling services, with 24-hour operating availability across the Inland Empire and selected areas of Los Angeles and Orange counties.

Last reviewed: 2026-07-20

## Essential Company and Customer Pages

- [Home](https://www.stevesair.com/): Overview of Steve's 5 Star Service's residential and commercial air conditioning, heating, plumbing, drain, sewer, heat-pump, ductless HVAC, ductwork, water-heater, gas-line, leak-detection, and bathroom-remodeling services.
- [About Steve's 5 Star Service](https://www.stevesair.com/about-us.php): Company history, family ownership, leadership, Carrier Factory Authorized Dealer status, service approach, and experience in HVAC and plumbing.
- [Awards and Accreditations](https://www.stevesair.com/award-winning-hvac-plumbing-company.php): Company awards, professional affiliations, dealer credentials, licensing information, and customer-service recognition.
- [Carrier HVAC Product Catalog](https://www.stevesair.com/carrier-hvac-catalog.php): Carrier air conditioners, heat pumps, furnaces, fan coils, packaged systems, ductless systems, thermostats, indoor-air-quality products, and accessories.
- [Customer Reviews](https://www.stevesair.com/customer-reviews.php): Customer reviews covering HVAC repairs and installations, plumbing, drains, water heaters, maintenance, emergency service, and customer care.
- [Plumbing Project Gallery](https://www.stevesair.com/plumbing-recent-projects.php): Photos of completed plumbing, drain, sewer, water-heater, leak, repiping, fixture, and related projects.
- [HVAC Project Gallery](https://www.stevesair.com/hvac-recent-projects.php): Photos of completed air-conditioning, heating, ductless, heat-pump, ductwork, and HVAC installation or repair projects.
- [HVAC and Plumbing Blog](https://www.stevesair.com/blog.php): Articles and practical guidance about heating, cooling, plumbing, maintenance, efficiency, repairs, and home-comfort systems.
- [Coupons and Special Offers](https://www.stevesair.com/hvac-plumbing-coupons.php): Current promotional offers for qualifying HVAC, plumbing, drain, sewer, and related services; restrictions apply.
- [Rebates and Incentives](https://www.stevesair.com/southern-ca-rebates.php): Information about potentially available utility, manufacturer, regional, and energy-efficiency rebates or incentives.
- [Financing](https://www.stevesair.com/financing-plumbing-hvac.php): Financing information for qualifying HVAC and plumbing projects, subject to credit approval and current lender terms.
- [HVAC and Plumbing FAQs](https://www.stevesair.com/hvac-plumbing-faqs.php): Answers about HVAC repair and replacement, maintenance, indoor air quality, plumbing problems, drains, water heaters, and service decisions.

## HVAC Services

- [Air Conditioning Services](https://www.stevesair.com/air-conditioning-services.php): Central air-conditioning repair, installation, replacement, maintenance, system evaluation, efficiency upgrades, and residential or commercial service.
- [Air Conditioner Repair](https://www.stevesair.com/air-conditioner-repair.php): Diagnosis and repair of air conditioners and cooling systems, including emergency service and work on major makes and models.
- [AC Installation and Replacement](https://www.stevesair.com/ac-installation-replacement.php): Air-conditioner installation, replacement, system sizing, Carrier equipment, efficiency options, estimates, financing, and warranty information.
- [AC Maintenance and Tune-Ups](https://www.stevesair.com/ac-maintenance-tuneup.php): Preventive air-conditioning inspections, cleaning, tune-ups, efficiency checks, and maintenance-program information.
- [Ductwork Services](https://www.stevesair.com/ductwork-services.php): Air-duct inspection, sealing, repair, replacement, airflow improvements, comfort balancing, and indoor-air-quality support.
- [Ductless Mini-Split Services](https://www.stevesair.com/ductless-mini-splits.php): Ductless mini-split installation, replacement, repair, maintenance, zoning, and room-by-room comfort solutions.
- [Mini-Split Repair](https://www.stevesair.com/mini-split-repair.php): Troubleshooting and repair for ductless mini-split systems, including indoor and outdoor components.
- [Mini-Split Installation](https://www.stevesair.com/mini-split-installation.php): Ductless mini-split design, installation, replacement, zoning, equipment selection, and estimates.
- [Mini-Split Maintenance](https://www.stevesair.com/miniisplit-maintenance-tuneup.php): Ductless system inspections, tune-ups, cleaning, indoor-air-quality checks, and preventive maintenance.
- [Heating Services](https://www.stevesair.com/heating-services.php): Furnace and heating-system repair, installation, replacement, maintenance, efficiency upgrades, and emergency service.
- [Furnace and Heating Repair](https://www.stevesair.com/furnace-repair.php): Diagnosis and repair of furnaces, heaters, and central heating systems for major makes and models.
- [Furnace Installation and Replacement](https://www.stevesair.com/furnace-installation-replacement.php): New heating-system installation, furnace replacement, Carrier equipment, sizing, efficiency, estimates, financing, and warranties.
- [Furnace Maintenance and Tune-Ups](https://www.stevesair.com/furnace-maintenance-tuneup.php): Preventive heating inspections, cleaning, safety checks, tune-ups, and maintenance-membership information.
- [Heat Pump Services](https://www.stevesair.com/heat-pump-services.php): Heat-pump installation, replacement, repair, maintenance, heating and cooling operation, and efficiency guidance.

## Plumbing, Drain and Sewer Services

- [Plumbing Services](https://www.stevesair.com/plumbing-services.php): Full-service residential and commercial plumbing, including fixtures, leaks, repiping, water heaters, gas lines, drains, sewers, and emergency plumbing.
- [Bathroom Plumbing](https://www.stevesair.com/bathroom-plumbing-services.php): Toilet, tub, shower, faucet, sink, fixture, drain, leak, and bathroom-remodel plumbing services.
- [Kitchen Plumbing](https://www.stevesair.com/kitchen-plumbing-services.php): Kitchen sink and faucet repair, replacement, installation, leak repair, drains, garbage-disposal-related plumbing, and fixture service.
- [Pipe Repair and Repiping](https://www.stevesair.com/pipe-repair-repiping.php): Water-line and pipe-leak repair, partial or whole-home repiping, copper repiping, and replacement of deteriorated piping.
- [Water Heater Repair and Replacement](https://www.stevesair.com/water-heater-repair-replacement.php): Tank and tankless water-heater repair, replacement, installation, maintenance, flushing, and same-day service where available.
- [Gas Line Services](https://www.stevesair.com/gas-line-services.php): Gas-line installation, repair, replacement, appliance connections, leak-related service, and electric-to-gas conversions.
- [Water Leak Detection](https://www.stevesair.com/water-leak-detection.php): Electronic and acoustic leak detection for concealed pipe leaks, slab leaks, wall leaks, ceiling leaks, and underground leaks.
- [Drain and Sewer Services](https://www.stevesair.com/drain-and-sewer-services.php): Drain clearing, sewer diagnostics, hydrojetting, camera inspections, sewer-line repair, replacement, and trenchless options.
- [Drain Cleaning](https://www.stevesair.com/drain-cleaning.php): Cleaning and unclogging of sinks, toilets, showers, tubs, laundry drains, yard drains, mainlines, and sewer drains.
- [Hydrojetting](https://www.stevesair.com/hydrojetting.php): High-pressure water jetting for grease, sludge, scale, roots, debris, and recurring drain or sewer buildup.
- [Sewer Camera Inspections](https://www.stevesair.com/sewer-camera-inspections.php): Video inspection of drain and sewer lines to identify blockages, roots, cracks, corrosion, offsets, and pipe damage.
- [Sewer Line Repair and Replacement](https://www.stevesair.com/sewer-line-repair.php): Conventional sewer-line diagnosis, excavation, repair, replacement, and related drain or mainline work.
- [Trenchless Sewer Line Repair](https://www.stevesair.com/trenchless-sewer-line-repair.php): Minimally invasive sewer-line rehabilitation or replacement options, including methods selected according to pipe condition and site constraints.

## Membership and Contact

- [Membership Plans](https://www.stevesair.com/memberships.php): HVAC and plumbing preventive-maintenance membership benefits, priority scheduling, inspections, tune-ups, discounts, and current enrollment terms.
- [Contact and Schedule Service](https://www.stevesair.com/contact-us.php): Company address, phone, email, office hours, 24-hour operating availability, contact form, and service scheduling.
- [Privacy Policy](https://www.stevesair.com/privacy-policy.php): Website privacy and data-handling information.
- [Terms and Conditions](https://www.stevesair.com/terms-conditions.php): Website terms, conditions, limitations, and related policies.
- [HTML Sitemap](https://www.stevesair.com/sitemap.php): Official human-readable directory of the principal company, HVAC, plumbing, drain, sewer, membership, and support pages.

## Primary Local-Service Pages

- [HVAC Services in Upland, CA](https://www.stevesair.com/hvac-services-upland.php): Air-conditioning, heating, heat-pump, ductless, ductwork, repair, installation, and maintenance services in the company's home city.
- [Plumbing Services in Upland, CA](https://www.stevesair.com/plumber-upland-ca.php): Local plumbing, drain, sewer, water-heater, leak, gas-line, repiping, and fixture services in Upland.
- [HVAC Services in Rancho Cucamonga, CA](https://www.stevesair.com/hvac-services-rancho-cucamonga.php): Residential and commercial heating and cooling services in Rancho Cucamonga.
- [Plumbing Services in Rancho Cucamonga, CA](https://www.stevesair.com/rancho-cucamonga-ca-plumbers.php): Residential and commercial plumbing and emergency-service information for Rancho Cucamonga.
- [HVAC Services in Claremont, CA](https://www.stevesair.com/hvac-services-claremont-ca.php): Heating and cooling repair, installation, replacement, and maintenance in Claremont.
- [Plumbing Services in Claremont, CA](https://www.stevesair.com/plumber-claremont-ca.php): Full-service plumbing, drain, sewer, fixture, water-heater, leak, repiping, and gas-line information for Claremont.
- [HVAC Services in Brea, CA](https://www.stevesair.com/hvac-services-brea-ca.php): Heating, air conditioning, heat-pump, ductless, ductwork, installation, repair, and maintenance services in Brea and Orange County.
- [Plumbing Services in Brea, CA](https://www.stevesair.com/plumber-brea-ca.php): Leak detection, repiping, gas lines, drains, hydrojetting, sewer work, water heaters, and water-softener installation in Brea.

## Business Information

- Address: 665 N. Central Avenue, Upland, CA 91786
- Phone: (909) 985-5254
- Email: office@stevesair.com
- Office hours: Monday-Friday, 8:00 AM-5:00 PM
- Operating availability: 24 hours a day
- Contractor license number displayed by the website: 960861
- Primary market emphasis: Inland Empire
- Broader service coverage: selected communities in Los Angeles and Orange counties

## Qualifications and Service Features

- Family-owned and operated HVAC and plumbing company.
- Carrier Factory Authorized Dealer.
- NATE-certified and factory-trained HVAC technicians, as described by the company.
- Residential and commercial HVAC and plumbing service.
- Service for major HVAC makes and models.
- 24/7 emergency plumbing and heating or cooling response, subject to availability.
- Free estimates for qualifying installations and plumbing services.
- Financing for qualifying projects with approved credit.
- Maintenance membership plans and current promotional offers.
- 100% satisfaction guarantee and warranties described on qualifying services; review written terms.

## Important Interpretation Notes

- The website contains conflicting history statements. The top banner and About page say Steve started the company in 1998, while the homepage also says service since 1988. Treat 1998 as the stated company-founding year unless the company confirms otherwise.
- Current coupons, rebates, membership pricing, financing, warranties, guarantees, review totals, equipment availability, and emergency response times can change and should be verified directly.
- Verify the contractor license, classifications, bond, insurance, permits, and current standing through the California Contractors State License Board when material.
- Gas, refrigerant, electrical, combustion, sewer, and pressurized-water work can be hazardous and should be performed by qualified professionals.
- City pages contain overlapping service information localized for each market.