# Sparkhound

> Sparkhound is a Baton Rouge-based Microsoft Solutions Partner and managed IT services firm serving enterprise and mid-market organizations across the Southern U.S. It organizes its work into three pillars: Data & AI, App Innovation, and Managed Services (which includes cybersecurity).

Sparkhound positions itself as a builder-and-consultant partner that "sits on the same side of the table." It has held Microsoft certifications since 2002, is a Content AI Preferred Partner, and operates from offices in Baton Rouge (HQ), Dallas, Houston, and Birmingham. Engagements emphasize measurable business outcomes over pure technology delivery.

## Data & AI

- [Data & AI](https://www.sparkhound.com/data-ai/): Pillar hub for AI and data analytics services, covering actionable insight, automation, predictive analytics, and personalization.
- [Data & Analytics Services](https://www.sparkhound.com/data-ai/data-analytics-services/): Data analytics offering that turns raw data into reporting, dashboards, and decision-ready insight.
- [Gen AI & LLM Consulting](https://www.sparkhound.com/data-ai/gen-ai-consulting/): Generative AI and large language model consulting, including strategy and implementation on the Microsoft stack.
- [AI Managed Services](https://www.sparkhound.com/data-ai/managed-ai-services/): Managed Intelligence, Sparkhound's managed service for Microsoft 365 Copilot and Anthropic Claude: governance, platform administration, custom skill builds, training, help desk support and virtual Chief AI Officer advice for one flat monthly fee.
- [AI Readiness Assessment](https://www.sparkhound.com/ai-readiness-assessment/): Free online self-assessment of 32 questions across six dimensions (data readiness, tech stack, org readiness, data governance, CEO and leadership, strategic horizon) that takes about 10 minutes and returns an instant readiness profile with next steps.

## App Innovation

- [App Development Services](https://www.sparkhound.com/app-development-services/): Pillar hub for custom application development, with Sparkhound co-owning outcomes rather than acting as a pure code shop.
- [Custom App Development](https://www.sparkhound.com/app-development-services/custom-app-development/): Bespoke application design and build tailored to specific business processes and requirements.
- [Low Code App Development](https://www.sparkhound.com/app-development-services/low-code-app-development/): Rapid app delivery on the Microsoft Power Platform for faster time-to-value.
- [Data Integration & Warehousing](https://www.sparkhound.com/app-development-services/data-warehousing/): Data integration and warehousing services that unify source systems into analytics-ready stores.
- [Microsoft 365 Consulting](https://www.sparkhound.com/app-development-services/microsoft-365-consulting/): Consulting to deploy, configure, and optimize Microsoft 365 for productivity and collaboration.
- [App Development Support](https://www.sparkhound.com/app-development-services/app-development-support/): Ongoing maintenance and support for custom-built applications post-launch.

## Managed Services

- [Managed Services](https://www.sparkhound.com/managed-services/): Pillar hub for outsourced IT management, data protection, scalable cloud, and 24/7 help desk delivered with enterprise-grade process.
- [Managed IT](https://www.sparkhound.com/managed-services/managed-it/): Outsourced day-to-day IT operations and management so clients can focus on their core business.
- [Managed Security Service Provider](https://www.sparkhound.com/managed-services/managed-security-service-provider/): MSSP services blending human expertise and technology (partnerships with Arctic Wolf, Microsoft, and other leaders) for identity, threat, and infrastructure defense.
- [Managed Cloud Service Provider](https://www.sparkhound.com/managed-services/managed-cloud-service-provider/): Infrastructure and cloud management covering provisioning, optimization, and ongoing operations.
- [Managed Help Desk Services](https://www.sparkhound.com/managed-services/managed-help-desk-services/): 24/7 managed service desk providing end-user support and ticket resolution.
- [Managed Services Getting Started](https://www.sparkhound.com/managed-services-getting-started/): Onboarding and intake page for prospects beginning a managed services engagement.
- [Cybersecurity Services](https://www.sparkhound.com/cybersecurity-services/): Hub for cybersecurity services sized to the business, covering consulting and gap analysis, managed detection and response (24/7 SOC, SIEM, and MDR through Arctic Wolf and Microsoft), identity and access management, Microsoft Defender, zero trust, and incident response.
- [Security Assessments](https://www.sparkhound.com/security-assessments/): Security assessments that start with an asset inventory and map each finding to NIST CSF, CIS Controls, or Microsoft Secure Score, ending in a prioritized roadmap.
- [Security Compliance](https://www.sparkhound.com/cybersecurity-services/security-compliance/): Runs CMMC, HIPAA, GLBA, PCI DSS, and state privacy requirements as one compliance program, starting with a gap assessment and a single NIST-aligned control map.
- [IT Infrastructure Services](https://www.sparkhound.com/it-infrastructure-services/): Hub for managed IT infrastructure, covering managed IT, managed cloud, cloud migration, and help desk under one relationship, with recovery time and recovery point objectives documented in writing.
- [Cloud Migration Services](https://www.sparkhound.com/it-infrastructure-services/cloud-migration/): Planning and execution for moving off on-premises or legacy systems into the cloud, with clear ownership of cost, governance, and compliance after cutover.

## Industries

- [Construction IT Services](https://www.sparkhound.com/industries/construction/): IT services for construction firms that connect job sites, subcontractors, and back-office systems on one secure data foundation.
- [Oil and Gas IT Services](https://www.sparkhound.com/industries/energy/): IT services for oil and gas companies supporting field operations, engineering data, and legacy applications.
- [Financial Services IT](https://www.sparkhound.com/industries/financial-services/): IT services for financial institutions that keep core systems running securely and reliably, including support for compliance and AI governance.
- [Government IT Services](https://www.sparkhound.com/industries/government/): IT services for state and local agencies that modernize legacy systems and citizen-facing services within budget cycles and procurement rules.
- [Healthcare IT Services](https://www.sparkhound.com/industries/healthcare/): IT services for healthcare organizations that keep systems running and secure so staff can focus on patient care.
- [Insurance IT](https://www.sparkhound.com/industries/insurance/): IT services for insurers covering claims system uptime, state insurance audit readiness, and vendor risk reviews.
- [Manufacturing IT Services](https://www.sparkhound.com/industries/manufacturing/): IT services for manufacturers that secure the plant floor and connect OT and IT systems while keeping production running.

## Company

- [About Sparkhound](https://www.sparkhound.com/about/): Company overview describing Sparkhound's three solution areas, builder-and-consultant approach, and core values.
- [Microsoft Partnership](https://www.sparkhound.com/about/microsoft-gold-partner/): Describes Sparkhound's Microsoft Solutions Partner status (current designation; Gold Partner program retired Oct 2022), a continuous Microsoft partner since 2002.
- [Careers](https://www.sparkhound.com/about/careers/): Careers page with open roles and information on working at Sparkhound.
- [Case Studies](https://www.sparkhound.com/case-studies/): Filterable index of client case studies across industries and capabilities (cloud, custom apps, managed services, healthcare, insurance, manufacturing).
- [Locations](https://www.sparkhound.com/locations/): Overview of Sparkhound office locations.
- [Baton Rouge (HQ)](https://www.sparkhound.com/locations/baton-rouge/): Baton Rouge, Louisiana headquarters location page.
- [Dallas](https://www.sparkhound.com/locations/dallas/): Dallas, Texas office location page.
- [Houston](https://www.sparkhound.com/locations/houston/): Houston, Texas office location page.
- [Birmingham](https://www.sparkhound.com/locations/birmingham/): Birmingham, Alabama office location page.
- [Compliance & Ethics](https://www.sparkhound.com/compliance-and-ethics/): Sparkhound's Code of Ethics, the Speak Up program for reporting concerns in confidence (an anonymous form or SpeakUp@sparkhound.com), and a link to the Trust Center for security and SOC documentation.

## Case Studies

- [RPA for Insurance Claims Processing](https://www.sparkhound.com/case-studies/leveraging-robotic-process-automation-rpa-to-help-an-insurance-client-digitally-transform-claims-processing-procedures/): Robotic process automation that digitally transformed an insurance client's claims processing procedures.
- [$1M Savings in Turnover Costs (Collision Repair)](https://www.sparkhound.com/case-studies/nations-largest-collision-repair-company-realizes-immediate-1-million-savings-in-turnover-costs/): How the nation's largest collision repair company realized an immediate $1 million savings in turnover costs.
- [MVP Health Care Deploys Azure Sentinel](https://www.sparkhound.com/case-studies/mvp-health-care-health-payor-deploys-azure-sentinel/): A health payor's deployment of Microsoft Azure Sentinel for security monitoring and threat detection.
- [Dallas Stars](https://www.sparkhound.com/case-studies/dallas-stars-case-study/): Technology engagement supporting the Dallas Stars NHL organization.
- [Community Coffee Wholesale Mobile App](https://www.sparkhound.com/case-studies/use-of-mobile-application-streamlines-community-coffees-wholesale-service/): A mobile application that streamlined Community Coffee's wholesale service operations.
- [Crisis Response for the State of Louisiana](https://www.sparkhound.com/case-studies/improving-crisis-response-for-the-state-of-louisiana-6/): Improving crisis response capabilities for a State of Louisiana government agency.
- [Head Health Network Cloud Transition](https://www.sparkhound.com/case-studies/head-health-network-transitions-to-cloud-improves-real-time-helmet-to-helmet-impact-data-processing/): Cloud migration enabling real-time helmet-to-helmet impact data processing for sports health.
- [Predictive Maintenance for an Oil & Energy Provider](https://www.sparkhound.com/case-studies/predictive-maintenance-for-oil-energy-provider/): Predictive maintenance analytics built for an oil and energy provider.
- [Global Collaboration for a Specialty Chemicals Company](https://www.sparkhound.com/case-studies/cloud-conversion-enables-seamless-global-collaboration-for-leading-specialty-chemicals-company/): A cloud conversion enabling seamless global collaboration for a leading specialty chemicals company.
- [IT Modernization for a Regional CPA Firm](https://www.sparkhound.com/case-studies/it-modernization-for-a-regional-cpa-giant/): IT modernization for a regional CPA firm to support growth and efficiency.
- [Demand Forecasting for a Telecom Provider](https://www.sparkhound.com/case-studies/better-materials-demand-forecasting-for-a-large-telecommunications-provider/): Improved materials demand forecasting for a large telecommunications provider.
- [Co-managed 24x7x365 Healthcare Managed Services](https://www.sparkhound.com/case-studies/24x7-healthcare-managed-services/): Co-managed, around-the-clock managed services for a healthcare organization.

## Insights

- [Sparkhound Blog (Insights)](https://www.sparkhound.com/the-spark/): Filterable blog and insights feed covering AI, cloud, cybersecurity, IT strategy, and digital transformation.
- [Where Business-IT Strategy Alignment Fails (And How to Fix It) in 2026](https://www.sparkhound.com/the-spark/where-business-it-strategy-alignment-fails-and-how-to-fix-it-in-2026/): Guide to closing the gap between IT capabilities and business objectives heading into 2026.
- [Beyond Chatbots: Preparing Your Small Business for Agentic AI in 2026](https://www.sparkhound.com/the-spark/beyond-chatbots-preparing-your-small-business-for-agentic-ai-in-2026/): Outlines how small businesses should prepare for the shift from chatbots to agentic AI.
- [A Small Business Roadmap for Implementing Zero Trust Architecture](https://www.sparkhound.com/the-spark/a-small-business-roadmap-for-implementing-zero-trust-architecture/): Step-by-step guide to adopting zero-trust security architecture in a small business.
- [The AI Policy Playbook: 5 Critical Rules to Govern ChatGPT and Generative AI](https://www.sparkhound.com/the-spark/the-ai-policy-playbook-5-critical-rules-to-govern-chatgpt-and-generative-ai/): Practical rules for establishing an organizational policy to govern ChatGPT and generative AI use.
- [Sparkhound Named Preferred Partner in Microsoft's Content AI Partner Program](https://www.sparkhound.com/the-spark/sparkhound-named-preferred-partner-in-microsofts-content-ai-partner-program/): Announcement of Sparkhound's Content AI Preferred Partner designation from Microsoft.
- [We Are the #1 Best Place to Work in Baton Rouge (2025)](https://www.sparkhound.com/the-spark/bptw2025/): Recognition of Sparkhound as the #1 Best Place to Work in Baton Rouge, mid-sized business category, for 2025.

## Contact

- [Contact Us](https://www.sparkhound.com/contact-us/): Contact form plus direct details, including phone 866-217-1500, email web@sparkhound.com, and office locations.

## Optional

- [Privacy Policy](https://www.sparkhound.com/privacy-policy/): Details how Sparkhound collects, uses, shares, and protects personal data, with contact email and corporate address.