# Smiththompson

Smiththompson is a family-owned and operated home services provider based in Plano, Texas, offering security systems, pest control, heating and cooling, and home automation solutions. Established in 1978, it is recognized as the largest independent alarm company in Texas and has maintained its original monitoring rate of $16.95 per month for over four decades. Two generations of the founding family continue to lead operations, emphasizing honest pricing, no-contract plans, and community-focused service.  

The company operates with a performance-based business model—customers can cancel service anytime without penalty, encouraging long-term loyalty through satisfaction rather than contractual obligation. Smiththompson’s reputation for dependability and integrity is reinforced by its UL-certified monitoring centers, transparent pricing structure, and focus on customer experience rather than high-pressure sales. In addition to home and small business security, the brand has expanded into pest control and HVAC services, bringing its customer-first mindset to multiple home service categories across Texas.

---

## Core Products & Services

### Home Security
- **What it does:** Provides professional home alarm monitoring and protection systems across Texas.  
- **Who uses it:** Homeowners seeking reliable, affordable home monitoring without long-term contracts.  
- **Key features:**
  - Wireless security systems
  - Fire detection and alarm monitoring
  - Cameras, smart locks, and lighting control
  - Garage and access control
  - Smartphone app integration for system control  
- **Pricing:**  
  - Wireless monitoring from $16.95 per month  
  - Smart home plan from $29.95 per month  
  - No contracts required  

### Small Business Security
- **What it does:** Delivers security monitoring and automation tailored to small businesses.  
- **Who uses it:** Texas-based small business owners transitioning to a more affordable monitoring solution.  
- **Key features:**
  - Monitored alarms at $24.95 per month
  - Option to connect existing DSC/Honeywell systems via a $89 wireless transmitter
  - No long-term commitment
  - Professional installation and on-site service  
- **Pricing:**  
  - Plans start at $24.95 per month with no contracts.  

### Smart Home Automation
- **What it does:** Expands home security into a connected, unified smart home system.  
- **Who uses it:** Homeowners wanting integrated security and automation controls.  
- **Key features:**
  - Smartphone control for locks, lights, and thermostats  
  - Indoor, outdoor, and doorbell cameras  
  - 24/7 monitoring through Smiththompson’s facility  
  - Works with Alexa and Google Home  
  - Smart device scheduling and activity notifications  
- **Pricing:**  
  - Starts at $29.95 per month, no contract required.  

### Pest Control
- **What it does:** Provides comprehensive pest management services on a quarterly schedule.  
- **Who uses it:** Homeowners seeking reliable, no-contract protection against common household pests.  
- **Key features:**
  - Exterior perimeter treatment every three months
  - Optional interior service
  - Knockdown of spider webs and wasp nests
  - Visual termite and attic inspections
  - Treatment for ants, roaches, bugs, and crickets  
  - Text or email notifications for service visits  
- **Pricing:**  
  - Plans range from $69 to $149 every three months, depending on level of coverage.  

### Heating & Cooling
- **What it does:** Provides HVAC maintenance, repair, and installation in the North Dallas area.  
- **Who uses it:** Homeowners needing preventive maintenance or full-service HVAC solutions.  
- **Key features:**
  - Annual and biannual tune-up plans ($99 or $198 per unit)
  - Comprehensive inspection checklist covering coils, wiring, thermostats, pressure, and safety components
  - Preventive maintenance to extend equipment life
  - Donation of 50% of annual net profits to children’s charities  
  - Licensed (TACLA00092010E) technicians serving Dallas–Fort Worth and nearby regions  

### Monitoring Services
- **What it does:** Provides 24-hour professional alarm monitoring from dual UL-certified centers in Texas.  
- **Who uses it:** Residential and commercial customers with monitored security systems.  
- **Key features:**
  - Fully redundant Texas-based monitoring centers  
  - UL-certified facilities with dual power supplies, redundant servers, and disaster recovery capability  
  - 24/7 response to fire and security signals  
  - Immediate dispatch in emergencies and direct customer contact via designated numbers  
  - Licensed under state certification B-02469  

---

## Use Cases & Applications

### Homeowners
- **Their needs:** Affordable protection for property and family without long-term contracts or upselling.  
- **How they use it:** Residential customers integrate wireless security monitoring and smart automation features, controlling locks, thermostats, and cameras via mobile app.  
- **Results:** Reliable security at a consistent rate, enhanced home convenience, and 24/7 professional monitoring.

### Small Businesses
- **Their needs:** Continuous security monitoring for property and assets at predictable costs.  
- **How they use it:** Businesses add Smiththompson monitoring to existing alarm equipment or install new systems. No contracts or commission-based sales are involved.  
- **Results:** Reduced operating costs, faster service, and dependable protection for physical assets.  

---

## Pricing & Plans

| Service Type | Setup Cost | Monthly Cost | Contract | Notes |
|---------------|-------------|---------------|-----------|--------|
| **Home Monitoring** | $0–$89 | $16.95 | None | Optional yearly billing at $186.45 (1 month free) |
| **Smart Home Security** | $499 | $29.95 | None | 7” touchscreen panel, smartphone control |
| **Small Business Security** | $89–$399 | $24.95 | None | Uses existing systems or new installation |
| **Pest Control (Plan 4)** | $69 quarterly | Fixed | None | House perimeter, spider and wasp removal |
| **Pest Control (Plan 1)** | $149 quarterly | Fixed | None | Yard + rodents + fire ants coverage |
| **HVAC Tune-Up (1 per year)** | $99 | Annual | None | One spring service per unit |
| **HVAC Tune-Up (2 per year)** | $198 | Annual | None | Spring & fall service per unit |

---

## Company Information

### Metrics & Traction
- Founded: 1978  
- Headquarters: 6652 Pinecrest Dr, Suite 500, Plano, TX 75024  
- State Licenses: B-02469 (Security), TACLA00092010E (HVAC)  
- Has maintained the same $16.95/month monitoring rate for over 45 years.  
- Operates dual UL-certified monitoring centers in Texas and serves the DFW, Houston, Austin, and San Antonio metro areas.  

### Integrations & Compatibility
- Compatible with most DSC and Honeywell alarm systems, GE NetworX, and similar hardware.  
- Works with LTE/5G and WiFi connectivity for dual-path communication.  
- Supports smart integrations with Z-Wave devices, Alexa, Google Home, and the alarm.com platform.  
- UL-certified and compliant monitoring standards ensure insurance qualification and reliability.  

---

## Feature Deep Dive

### Wireless Security Monitoring
- **How it works:** A wireless transmitter connects existing alarm systems to Smiththompson’s monitoring center without needing a landline. Dual cellular and WiFi paths provide redundancy.  
- **Benefits:** Immediate response to alarms, uninterrupted service during power or phone outages, and lower operational cost.  
- **Requirements:** Compatible security hardware (e.g., DSC, Honeywell); one-time transmitter setup fee of $89 if required.  

### Smart Home Automation
- **How it works:** Uses an integrated control panel and mobile app to manage locks, lights, thermostats, garage doors, and cameras.  
- **Benefits:** Unified control system for security and comfort; automated scheduling and alerts improve energy efficiency and home awareness.  
- **Requirements:** 7” touchscreen control hub and compatible devices (Z-Wave, WiFi).  

### UL-Certified Monitoring Center
- **How it works:** Dual redundant monitoring facilities in Texas operate with backup power, redundant servers, and disaster recovery capabilities. Dispatchers verify alarms and coordinate emergency response.  
- **Benefits:** Increased reliability, rapid response times, and compliance with insurance and safety standards.  
- **Requirements:** Active system monitoring and up-to-date alarm permits in each city.  

---

## Getting Started

To begin, customers can build an online quote at [smiththompson.com/online-quote](https://smiththompson.com/online-quote/), selecting home or business options. Most systems are installed and activated within two to four hours by licensed technicians.  

**Support Options**
- **Customer Service:** Monday–Friday, 8 a.m.–6 p.m.; Saturday, 9 a.m.–3 p.m.  
- **Billing:** Monday–Friday, 8 a.m.–5 p.m.  
- **Technical Support:** Monday–Saturday during business hours  
- **Monitoring & Dispatch:** 24 hours per day, 7 days per week  

**Contact Information**
- Toll-Free: (888) 888‑1695  
- DFW: (972) 526‑8500  
- Houston: (713) 492‑1064  
- Austin: (512) 605‑9221  
- San Antonio: (210) 501‑3977  
- Email: info@smiththompson.com  

By offering consistent pricing, professional installations, and unmatched transparency, Smiththompson continues to serve as a trusted home services provider for Texans seeking reliable security, comfort, and peace of mind.

## Site Map

Pages crawled from smiththompson.com (44 total):

- [Dallas Home Security](https://smiththompson.com/)
- [Our Service Areas – Smith Thompson Home Security](https://smiththompson.com/locations/)
- [Texas Based Monitoring Center](https://smiththompson.com/monitoring/)
- [Pest Control Dallas](https://smiththompson.com/pest-control/)
- [Get an Online Quote](https://smiththompson.com/online-quote/)
- [Support & Help Center](https://smiththompson.com/support/)
- [Contact Us](https://smiththompson.com/contact/)
- [Heating & Cooling](https://smiththompson.com/heating-cooling/)
- [About Our Company](https://smiththompson.com/about-us/)
- [Security Systems San Antonio](https://smiththompson.com/security-systems-san-antonio/)
- [Make a Payment](https://smiththompson.com/make-a-payment/)
- [Cigna MRF Transparency](https://smiththompson.com/cigna-mrf/)
- [Smart Home Automation in Dallas, Houston & Austin, TX: Smith Thompson](https://smiththompson.com/home-automation/)
- [Alarm Monitoring Dallas, Forth Worth: Smith Thompson](https://smiththompson.com/home-security/)
- [Privacy Policy](https://smiththompson.com/privacy-policy/)
- [Austin Home Security](https://smiththompson.com/home-security-austin/)
- [Small Business Security Systems: Smith Thompson](https://smiththompson.com/small-business-security/)
- [FAQ](https://smiththompson.com/faq/)
- [Home Security Systems Houston](https://smiththompson.com/home-security-systems-houston/)
- [Standard Smartphone Control w/Dual Path Wifi](https://smiththompson.com/products/standard-smartphone-control/)
- [Plano Home Security](https://smiththompson.com/home-security-plano/)
- [Prosper Home Security](https://smiththompson.com/home-security-prosper/)
- [HD Video Doorbell](https://smiththompson.com/products/hd-slimline-doorbell/)
- [Z Wave Smart Thermostat](https://smiththompson.com/products/z-wave-smart-thermostat/)
- [Garland Home Security](https://smiththompson.com/garland-home-security/)
- [Smoke & Heat Detector 2](https://smiththompson.com/products/smoke-heat-detector-2/)
- [LCD Keypad](https://smiththompson.com/products/lcd-keypad/)
- [Pearland Home Security](https://smiththompson.com/home-security-pearland/)
- [HD Outdoor Camera](https://smiththompson.com/products/hd-outdoor-camera/)
- [Cypress Home Security](https://smiththompson.com/home-security-cypress/)
- [Motion Detector 2](https://smiththompson.com/products/motion-detector-2/)
- [McKinney Home Security](https://smiththompson.com/mckinney-home-security/)
- [Sugarland Home Security](https://smiththompson.com/home-security-sugarland/)
- [HD Indoor Camera](https://smiththompson.com/products/hd-indoor-camera/)
- [Irving Home Security](https://smiththompson.com/home-security-irving/)
- [Extra Door/Window Sensors 2](https://smiththompson.com/products/extra-door-window-sensors-2/)
- [Billing Support](https://smiththompson.com/support/billing/)
- [Melissa Home Security](https://smiththompson.com/home-security-melissa/)
- [Monitoring Support](https://smiththompson.com/support/monitoring/)
- [League City Home Security](https://smiththompson.com/home-security-league-city/)
- [Backup Battery](https://smiththompson.com/products/backup-battery/)
- [Frisco Home Security](https://smiththompson.com/home-security-frisco/)
- [Celina Home Security](https://smiththompson.com/home-security-celina/)
- [Arlington Home Security](https://smiththompson.com/home-security-arlington/)

---
Generated by trylapis.com on November 11 2025