# Sanuker

> Sanuker is a Hong Kong-based Meta Business Partner and official WhatsApp Business Solution Provider (BSP) since 2019. It helps enterprises in Asia Pacific and worldwide set up and run the WhatsApp Business API, AI chatbots and AI agents, Click-to-WhatsApp ad campaigns and live chat. Sanuker also builds WOZTELL, its own conversational AI platform for SMEs.

Key facts:
- Positioning: APAC's most trusted WhatsApp API partner
- Certified by Meta as a Business Messaging Strategy company
- WOZTELL (https://woztell.com) is Sanuker's self-serve platform for SMEs. Many of Sanuker's enterprise solutions run on it.
- Clients: enterprises in banking and finance, government, retail, beauty and healthcare, and F&B. Sanuker also helps mainland China businesses use WhatsApp to reach customers overseas.
- The site is published in English, Traditional Chinese, Simplified Chinese and Malay. The links below point to the English versions.
- [Home](https://sanuker.com/)

## Solutions
- [Enterprise WhatsApp API](https://sanuker.com/enterprise-private-cloud-whatsapp-api-en/): Single-tenant WhatsApp Business API in a private cloud or on-premises, for organisations with strict security and compliance requirements.
- [WhatsApp Business API](https://sanuker.com/whatsapp-business-api/): What the official WhatsApp Business API adds compared with the WhatsApp app and WhatsApp Business app: multiple agents, chatbots, broadcasts and CRM integration.
- [Enterprise AI Chatbots](https://sanuker.com/enterprise-ai-chatbot/): AI chatbots on WhatsApp, Instagram, Messenger and webchat, designed and deployed by Sanuker on WOZTELL.
- [Meta Business Agent](https://sanuker.com/meta-business-agent/): Meta's enterprise AI agent on WhatsApp. What it does, which organisations qualify, and how Sanuker deploys it.
- [Click-to-WhatsApp Ads (CTX)](https://sanuker.com/ctx-ads/): Click-to-WhatsApp, Messenger and Instagram ad campaigns run by Sanuker, from audience targeting to the conversation flow and result tracking.
- [WhatsApp on n8n](https://sanuker.com/tech-partner-whatsapp-integration/): Official WhatsApp API integration for n8n through the WOZTELL Trigger node, verified by n8n. Build WhatsApp AI agents, send broadcasts and connect WhatsApp to 1,000+ tools.
- [WhatsApp Broadcast](https://sanuker.com/solution-whatsapp-notification/): Personalised broadcast campaigns (coupons, product launches, flash sales) sent to opted-in customers through the official API.
- [WhatsApp API Inbox Solution](https://sanuker.com/sanuker-whatsapp-api-inbox-solution/): Sanuker's live chat solution. Agents reply to WhatsApp Business API conversations from the regular WhatsApp app, with unlimited agent seats.

## Industries
- [Banking & Finance](https://sanuker.com/business-messaging-for-banking-finance/): WhatsApp for marketing, OTP authentication and customer support in financial services.
- [Beauty & Healthcare](https://sanuker.com/business-messaging-for-beauty-healthcare/): Appointment booking, coupons, loyalty programmes and system integrations on WhatsApp.
- [Retail](https://sanuker.com/business-messaging-o2o-solution-for-retail/): Online-to-offline WhatsApp journeys that bring customers into stores.
- [Food & Beverage](https://sanuker.com/business-messaging-solution-for-food-beverage/): WhatsApp booking, loyalty programmes and POS integration for restaurants.

## Success stories
- [IKEA](https://sanuker.com/project/ikea-success-story/): Chatbots on WhatsApp, Messenger and WeChat plus a Microsoft Teams inbox that digitised IKEA's corporate customer service. Featured by Meta.
- [Yves Rocher](https://sanuker.com/project/yves-rocher-bookings-whatsapp/): Automated beauty treatment bookings on WhatsApp, with a 21% increase in appointments. Featured by Meta.
- [Vitaldent](https://sanuker.com/project/vitaldent-success-story/): Spanish dental network with 390 clinics that replaced SMS reminders with WhatsApp messages connected to its ERP and CRM, reaching a 96% patient response rate. Featured by Meta.
- [UA Finance](https://sanuker.com/project/facebook-ads-case-study-ua-finance/): One of Hong Kong's largest money lenders, sending personalised loan offers through WhatsApp messages and WhatsApp Flows. Featured by Meta.
- [Midland Realty](https://sanuker.com/project/midland-realty-success-story/): Hong Kong property agency using a WhatsApp chatbot for lead generation and faster, personalised service. Featured by Meta.
- [Centaline Property](https://sanuker.com/project/centaline-property/): Automated WhatsApp lead qualification for thousands of monthly enquiries, so sales can prioritise the right leads.
- [Sincere](https://sanuker.com/project/sincere-success-storie/): Retailer founded in 1900 bringing customers back to its stores with WhatsApp broadcasts and coupons, with a 72% coupon redemption rate. Featured by Meta.
- [Hong Kong Fire Services Department](https://sanuker.com/project/hkfsd/): WhatsApp chatbots that processed large-scale quarantine facility applications.
- [Güicho, San Luis Potosí](https://sanuker.com/project/san-luis-potosi/): Mexican municipal government chatbot that handled 10,214 citizen messages in 6 weeks and tells citizens when their report is fixed.
- [DGCRANE](https://sanuker.com/project/dgcrane-success-story/): China-based crane manufacturer winning cross-border leads with Click-to-WhatsApp ads and marketing messages, with a 5.2x higher conversion rate than email. Featured by Meta.
- [mediQuo](https://sanuker.com/project/mediquo/): Telemedicine platform in 6 countries that manages 70,000+ appointments on WhatsApp, including patient verification and reminders.
- [SegurLine](https://sanuker.com/project/segurline-success-story-en/): Argentine insurance consultancy using automated quote flows with live-agent handoff, with a 53% increase in sales. Featured by Meta.
- [Akulaku](https://sanuker.com/project/akulaku/): Indonesian fintech that moved account activation from SMS to WhatsApp, with a 99% open rate. Featured by Facebook.
- [KiKUU](https://sanuker.com/project/kikuu-meta-success-story/): E-commerce platform serving 10 million+ customers in 16 African countries, using a WhatsApp chatbot and push notifications. Featured by Meta.
- [Anker Indonesia](https://sanuker.com/project/anker-indonesia/): A week-long WhatsApp broadcast campaign for a headphone flash sale, with a WhatsApp message open rate above 63%. Featured by Meta.
- [Visit Valencia Foundation](https://sanuker.com/project/visit-valencia-foundation/): City tourism foundation using a WhatsApp chatbot for faster visitor support. Featured by Meta.
- [GoAsk](https://sanuker.com/project/goask-whatsapp-ai-chatbot-case-study/): Hong Kong e-learning app using an AI chatbot on WhatsApp to answer customer questions instantly.
- [Whanmo (Motorflash)](https://sanuker.com/project/whanmo-whatsapp-bsp-en/): How Whanmo runs 250+ car dealership WhatsApp accounts in Spain with Sanuker as its BSP and a WhatsApp credit line.
- [Sultán Barbón](https://sanuker.com/project/sultan-barbon-omnichannel-inbox/): Mexican barbering e-commerce brand running two brands and three channels in one inbox, handling 90,000+ messages a year with eight salespeople.
- [Luminor Capital](https://sanuker.com/project/luminor-capital/): Malaysian non-bank financial institution that replaced web forms with one WhatsApp number routing each enquiry to the right specialist.
- [TeeTravel](https://sanuker.com/project/teetravel-whatsapp-camino/): Spanish Camino de Santiago tour operator that replaced a shared phone with chatbots, a shared inbox and CRM integration.
- [AF Travel](https://sanuker.com/project/af-travel-en/): Malaysian travel agency that moved its agents from personal phones to one shared WhatsApp inbox, giving supervisors full visibility.

## Earlier projects
Messenger, web and campaign chatbots Sanuker built for well-known brands:
- [McDonald's Hong Kong](https://sanuker.com/project/mcdonalds/)
- [Standard Chartered](https://sanuker.com/project/standard-chartered/)
- [Toyota Hong Kong](https://sanuker.com/project/toyota-hong-kong/)
- [Lexus Hong Kong](https://sanuker.com/project/lexus-hong-kong/)
- [IWC Schaffhausen](https://sanuker.com/project/iwc-schaffhausen/): Messenger chatbot that reached 350,000 conversations.
- [Mattel](https://sanuker.com/project/mattel/)
- [PlayStation Hong Kong](https://sanuker.com/project/playstation-hk/)
- [Octopus Cards](https://sanuker.com/project/octopus-cards/)
- [Maxim's Cakes](https://sanuker.com/project/maxims-cakes/)
- [WorldFirst](https://sanuker.com/project/worldfirst/)
- [Lingnan University](https://sanuker.com/project/lingnan-university/)
- [Ngong Ping 360](https://sanuker.com/project/ngong-ping-360/)
- [All success stories](https://sanuker.com/showcases/)

## Guides
- [Why your WhatsApp ads aren't tracking conversions](https://sanuker.com/whatsapp-ads-conversion-tracking/): How Meta Conversions API connects Click-to-WhatsApp ads to leads and sales that happen in the chat.
- [WhatsApp marketing strategy for enterprise](https://sanuker.com/whatsapp-marketing-strategy-for-enterprise/): Trends and best practices for enterprise WhatsApp marketing in 2026.
- [WhatsApp for salons](https://sanuker.com/salons-spas-whatsapp-utility-messages/): Using utility messages to confirm bookings and reduce no-shows.
- [WhatsApp utility messages for F&B chains](https://sanuker.com/whatsapp-utility-messages-for-fnb/): Bookings, reminders and loyalty messages, and when they are free versus paid.

## Company
- [Pricing](https://sanuker.com/pricing/): Sanuker plans, from the JumpStart package to enterprise solutions.
- [Contact](https://sanuker.com/contact-us/): Talk to the team in Hong Kong, Kuala Lumpur or Valencia.
- [Book a meeting](https://sanuker.com/book-a-meeting/): Book a consultation with a Sanuker WhatsApp specialist.
- [Blog](https://sanuker.com/blog/): Guides and news on the WhatsApp Business API, AI chatbots and Meta Business Agent.

## Other languages
- [Traditional Chinese (Hong Kong)](https://sanuker.com/zh-hant/)
- [Simplified Chinese](https://sanuker.com/zh-hans/)
- [Malay](https://sanuker.com/ms/)

## Optional
- [Sitemap](https://sanuker.com/sitemap_index.xml)