# Ribbo AI

> AI customer support that answers customers on WhatsApp, web chat, Instagram, Messenger and SMS using a business's own prices, stock and policies, checks the business's own systems through Data Tools, and hands over to its team with the full conversation when it cannot help.

Ribbo agents answer only from the material a business gives them: its website, PDFs, spreadsheets, presentations and past tickets, re-read on a schedule so answers change when prices do. Enterprise work is delivered rather than licensed: a named lead integrates the agent with core banking, ERP, CRM and order management systems and stays accountable for a KPI after go-live.

## For AI agents

- [Full site text](https://www.ribbo.ai/llms-full.txt): Every public page in one Markdown file
- [Markdown catalog](https://www.ribbo.ai/md-catalog.md): Every public page as its own Markdown file; append .md to a page path, or use /index.md for the home page
- Contact: support@ribbo.ai. Security reports: https://www.ribbo.ai/.well-known/security.txt

## Key facts

- Channels: WhatsApp, website chat widget, Instagram, Messenger, SMS through the business's own Twilio account, and an HTTP API. Slack, Microsoft Teams, Telegram and email are coming soon
- Knowledge: answers from the business's own sources, 95+ languages from one knowledge base (for example English documents answering a customer writing in Spanish)
- Actions: Data Tools look up and send records through the business's own HTTPS APIs, after verifying the customer where a lookup is protected; handoffs reach the team inbox, email alerts or a Zendesk ticket. Payments in the chat, an approval queue and native CRM integrations are coming soon
- Models: frontier models from Anthropic, OpenAI and Google on Growth plans and above
- Pricing (USD per month): Free $0 with 30 message credits; Starter $20 with 1,000; Growth $50 with 2,500; Scale $150 with 5,000; Custom priced to the business. All plans carry a 30-day money-back guarantee, and the Free plan needs no card
- Enterprise: each organisation's data kept separate on Ribbo's platform, with a dedicated deployment by arrangement; a named lead from first call to production, 4 to 6 weeks to production, a KPI baselined before go-live, and role-based team access
- Operator: Debtless App Inc., as named in the Terms of Service

## Pages

- [Home](https://www.ribbo.ai/): What Ribbo does, with example conversations across trades
- [Platform](https://www.ribbo.ai/platform): Knowledge, Data Tools, Signals, analytics and integrations
- [Industries](https://www.ribbo.ai/industries): Hospitality, motor and parts, manufacturing, insurance, agriculture and travel
- [Enterprise](https://www.ribbo.ai/enterprise): Systems integration, workflow automation, multi-entity rollouts, contact-centre coexistence and governance
- [Pricing](https://www.ribbo.ai/pricing): Free, Starter, Growth, Scale and Custom plans
- [Contact](https://www.ribbo.ai/contact): support@ribbo.ai, reply within one business day
- [WhatsApp AI chatbot](https://www.ribbo.ai/channels/whatsapp): Ribbo on WhatsApp: own verified number, lookups from the customer's own record, handoff with the full chat; payments in the chat coming soon

## Free tools

- [WhatsApp link and QR code generator](https://www.ribbo.ai/tools/whatsapp-link-generator)
- [Canned responses for customer service](https://www.ribbo.ai/tools/canned-responses)
- [NPS calculator](https://www.ribbo.ai/tools/nps-calculator), [CSAT calculator](https://www.ribbo.ai/tools/csat-calculator), [CES calculator](https://www.ribbo.ai/tools/ces-calculator)
- [Erlang C staffing calculator](https://www.ribbo.ai/tools/erlang-calculator)
- [AI readiness assessment](https://www.ribbo.ai/tools/ai-readiness-assessment)
- [AI customer service ROI calculator](https://www.ribbo.ai/tools/roi-calculator)

## Solutions, integrations and glossary

- [Solutions by industry](https://www.ribbo.ai/solutions): AI chatbots for hotels, insurance and banking, healthcare, schools, travel, logistics, manufacturing, motor dealers, building materials and agriculture
- [Integrations](https://www.ribbo.ai/integrations): Zendesk today; HubSpot, Salesforce, Shopify, Zoho and Google Sheets coming soon, and any HTTPS API through Data Tools meanwhile
- [Glossary](https://www.ribbo.ai/glossary): AI customer service terms in plain English

## Partners and comparisons

- [Partner programme](https://www.ribbo.ai/partners): For agencies building AI agents for their clients; white label in early access. Pages for marketing, web and AI automation agencies
- [Comparisons](https://www.ribbo.ai/alternatives): Ribbo AI next to Intercom Fin, Chatbase, respond.io, Wati, Gorgias, Tidio, Botpress, Manychat and Landbot, with sources

## Legal

- [Privacy Policy](https://www.ribbo.ai/privacy)
- [Terms of Service](https://www.ribbo.ai/terms)