# Poparide Help Centre

> Howdy! How can we help you today?

## Français \(Canada\)

### Aide aux Conducteurs

- [Publier un trajet](https://support.poparide.com/fr-CA/articles/9647735-publier-un-trajet.md)
- [Comment fixer un prix pour votre trajet](https://support.poparide.com/fr-CA/articles/9702565-comment-fixer-un-prix-pour-votre-trajet.md)
- [Comment ajouter un véhicule à votre compte](https://support.poparide.com/fr-CA/articles/9702586-comment-ajouter-un-vehicule-a-votre-compte.md)
- [Comment ajouter des arrêts à votre trajet](https://support.poparide.com/fr-CA/articles/9702592-comment-ajouter-des-arrets-a-votre-trajet.md)
- [Comment organiser la prise en charge de vos passagers ?](https://support.poparide.com/fr-CA/articles/9702601-comment-organiser-la-prise-en-charge-de-vos-passagers.md)
- [Modification d'un trajet publié](https://support.poparide.com/fr-CA/articles/9702642-modification-d-un-trajet-publie.md)
- [Fermer un trajet à d'autres demandes de réservation](https://support.poparide.com/fr-CA/articles/9702643-fermer-un-trajet-a-d-autres-demandes-de-reservation.md)
- [Modifier le prix de votre trajet](https://support.poparide.com/fr-CA/articles/9702650-modifier-le-prix-de-votre-trajet.md)
- [Options de réservation pour les passagers](https://support.poparide.com/fr-CA/articles/9702651-options-de-reservation-pour-les-passagers.md)
- [Que signifie « réservation instantanée » ?](https://support.poparide.com/fr-CA/articles/9702653-que-signifie-reservation-instantanee.md)
- [Qu'est-ce qu'une demande de réservation ?](https://support.poparide.com/fr-CA/articles/9702658-qu-est-ce-qu-une-demande-de-reservation.md)
- [Comment répondre à une demande de réservation](https://support.poparide.com/fr-CA/articles/9702665-comment-repondre-a-une-demande-de-reservation.md)
- [Préparer votre trajet : Une liste pour les conducteurs](https://support.poparide.com/fr-CA/articles/9702675-preparer-votre-trajet-une-liste-pour-les-conducteurs.md)
- [Prise en charge des passagers pendant votre trajet](https://support.poparide.com/fr-CA/articles/9702678-prise-en-charge-des-passagers-pendant-votre-trajet.md)
- [Comment assurer un trajet confortable](https://support.poparide.com/fr-CA/articles/9702681-comment-assurer-un-trajet-confortable.md)
- [Normes de conduite pendant votre trajet](https://support.poparide.com/fr-CA/articles/9702685-normes-de-conduite-pendant-votre-trajet.md)
- [Comment annuler un trajet en tant que conducteur ?](https://support.poparide.com/fr-CA/articles/9704214-comment-annuler-un-trajet-en-tant-que-conducteur.md)
- [Comment annuler la réservation d'un passager sur votre trajet ?](https://support.poparide.com/fr-CA/articles/9704218-comment-annuler-la-reservation-d-un-passager-sur-votre-trajet.md)
- [Politique d'annulation des conducteurs](https://support.poparide.com/fr-CA/articles/9704221-politique-d-annulation-des-conducteurs.md)
- [Politique d’absence des conducteurs](https://support.poparide.com/fr-CA/articles/9704222-politique-d-absence-des-conducteurs.md)
- [Fonctionnement des versements aux conducteurs](https://support.poparide.com/fr-CA/articles/9704225-fonctionnement-des-versements-aux-conducteurs.md)
- [Que faire si vous n’avez pas encore reçu votre versement ?](https://support.poparide.com/fr-CA/articles/9704367-que-faire-si-vous-n-avez-pas-encore-recu-votre-versement.md)
- [Comment configurer votre méthode de versement](https://support.poparide.com/fr-CA/articles/9704232-comment-configurer-votre-methode-de-versement.md)
- [Quelle est la TPS/TVH sur les versements ?](https://support.poparide.com/fr-CA/articles/9704316-quelle-est-la-tps-tvh-sur-les-versements.md)
- [Combien de temps ai-je pour réclamer un versement ?](https://support.poparide.com/fr-CA/articles/9704413-combien-de-temps-ai-je-pour-reclamer-un-versement.md)
- [Problèmes avec les versements sur votre compte bancaire](https://support.poparide.com/fr-CA/articles/9704438-problemes-avec-les-versements-sur-votre-compte-bancaire.md)
- [Problèmes avec les versements sur votre compte PayPal](https://support.poparide.com/fr-CA/articles/9704442-problemes-avec-les-versements-sur-votre-compte-paypal.md)
- [Vérification du compte bancaire avec Stripe](https://support.poparide.com/fr-CA/articles/11028266-verification-du-compte-bancaire-avec-stripe.md): Cet article vous fournit un guide étape par étape pour vous faire vérifier par Stripe.
- [Politique de versement aux conducteurs](https://support.poparide.com/fr-CA/articles/16300481-politique-de-versement-aux-conducteurs.md)
- [Puis-je publier mon trajet sur d'autres plateformes de covoiturage ?](https://support.poparide.com/fr-CA/articles/9704444-puis-je-publier-mon-trajet-sur-d-autres-plateformes-de-covoiturage.md)
- [Puis-je utiliser Poparide avec un véhicule de location?](https://support.poparide.com/fr-CA/articles/9704445-puis-je-utiliser-poparide-avec-un-vehicule-de-location.md)
- [Comment faire payer les traversiers et les péages ?](https://support.poparide.com/fr-CA/articles/9704447-comment-faire-payer-les-traversiers-et-les-peages.md)
- [Quelle est la tolérance de la vitesse de conduite autorisée ?](https://support.poparide.com/fr-CA/articles/9704451-quelle-est-la-tolerance-de-la-vitesse-de-conduite-autorisee.md)
- [Est-ce que les passagers peuvent conduire pendant mon trajet ?](https://support.poparide.com/fr-CA/articles/9704452-est-ce-que-les-passagers-peuvent-conduire-pendant-mon-trajet.md)
- [Puis-je conduire avec un permis d'apprenti ?](https://support.poparide.com/fr-CA/articles/9704455-puis-je-conduire-avec-un-permis-d-apprenti.md)
- [Comment marquer mon trajet comme terminé ?](https://support.poparide.com/fr-CA/articles/9942523-comment-marquer-mon-trajet-comme-termine.md)
- [Pourquoi mon trajet n'apparaît-il pas dans les résultats de recherche ?](https://support.poparide.com/fr-CA/articles/9942541-pourquoi-mon-trajet-n-apparait-il-pas-dans-les-resultats-de-recherche.md)
- [Pourquoi ne puis-je pas publier plus de trajets en une journée ?](https://support.poparide.com/fr-CA/articles/9942557-pourquoi-ne-puis-je-pas-publier-plus-de-trajets-en-une-journee.md)
- [Mon passager ne s'est pas présenté](https://support.poparide.com/fr-CA/articles/9977298-mon-passager-ne-s-est-pas-presente.md)

### Aide aux Passagers

- [Comment réserver un trajet comme passager](https://support.poparide.com/fr-CA/articles/9704459-comment-reserver-un-trajet-comme-passager.md)
- [Comment publier une requête de trajet ?](https://support.poparide.com/fr-CA/articles/9704483-comment-publier-une-requete-de-trajet.md)
- [Comment payer votre trajet](https://support.poparide.com/fr-CA/articles/9704485-comment-payer-votre-trajet.md)
- [Pourquoi une politique sans comptant ?](https://support.poparide.com/fr-CA/articles/9704487-pourquoi-une-politique-sans-comptant.md)
- [Se préparer pour le trajet : Liste pour les passagers](https://support.poparide.com/fr-CA/articles/9704491-se-preparer-pour-le-trajet-liste-pour-les-passagers.md)
- [Comment parrainer un ami](https://support.poparide.com/fr-CA/articles/12058437-comment-parrainer-un-ami.md)
- [Comment annuler votre réservation en tant que passager](https://support.poparide.com/fr-CA/articles/9704495-comment-annuler-votre-reservation-en-tant-que-passager.md)
- [Politique d’annulation des passagers](https://support.poparide.com/fr-CA/articles/9704497-politique-d-annulation-des-passagers.md)
- [Politique d’absence des passagers](https://support.poparide.com/fr-CA/articles/9704499-politique-d-absence-des-passagers.md)
- [Comment demander un remboursement pour une réservation en tant que passager](https://support.poparide.com/fr-CA/articles/9704505-comment-demander-un-remboursement-pour-une-reservation-en-tant-que-passager.md)
- [Que faire si vous n'avez pas reçu votre remboursement ?](https://support.poparide.com/fr-CA/articles/9704507-que-faire-si-vous-n-avez-pas-recu-votre-remboursement.md)
- [Que faire si votre conducteur ne se présente pas ?](https://support.poparide.com/fr-CA/articles/9704508-que-faire-si-votre-conducteur-ne-se-presente-pas.md)
- [Comment obtenir un remboursement en cas d'annulation d'un conducteur ?](https://support.poparide.com/fr-CA/articles/9704501-comment-obtenir-un-remboursement-en-cas-d-annulation-d-un-conducteur.md)
- [Politique de remboursement des passagers](https://support.poparide.com/fr-CA/articles/16300473-politique-de-remboursement-des-passagers.md)
- [Je peux réserver pour quelqu'un d'autre ?](https://support.poparide.com/fr-CA/articles/9704512-je-peux-reserver-pour-quelqu-un-d-autre.md)
- [Puis-je payer en argent comptant ?](https://support.poparide.com/fr-CA/articles/9704514-puis-je-payer-en-argent-comptant.md)
- [Puis-je réserver avec un animal de compagnie ?](https://support.poparide.com/fr-CA/articles/9704516-puis-je-reserver-avec-un-animal-de-compagnie.md)
- [Puis-je payer sans carte de crédit ?](https://support.poparide.com/fr-CA/articles/9726593-puis-je-payer-sans-carte-de-credit.md)
- [Comment désactiver les notifications de nouveaux trajets ?](https://support.poparide.com/fr-CA/articles/9942650-comment-desactiver-les-notifications-de-nouveaux-trajets.md)
- [Puis-je voyager si je ne me sens pas bien?](https://support.poparide.com/fr-CA/articles/12056775-puis-je-voyager-si-je-ne-me-sens-pas-bien.md)
- [Les enfants peuvent-ils voyager sur Poparide?](https://support.poparide.com/fr-CA/articles/12058259-les-enfants-peuvent-ils-voyager-sur-poparide.md)
- [Que faire si mon conducteur demande de l’argent comptant ou un paiement en dehors de l’application](https://support.poparide.com/fr-CA/articles/12894706-que-faire-si-mon-conducteur-demande-de-l-argent-comptant-ou-un-paiement-en-dehors-de-l-application.md)
- [Que se passe-t-il si un conducteur ne répond pas à ma demande de réservation ?](https://support.poparide.com/fr-CA/articles/13641576-que-se-passe-t-il-si-un-conducteur-ne-repond-pas-a-ma-demande-de-reservation.md)
- [Pourquoi ma demande de réservation a-t-elle expiré ?](https://support.poparide.com/fr-CA/articles/13641664-pourquoi-ma-demande-de-reservation-a-t-elle-expire.md)

### Aide avec votre Compte

- [Comment demander la suppression de votre compte et de vos données](https://support.poparide.com/fr-CA/articles/17230527-comment-demander-la-suppression-de-votre-compte-et-de-vos-donnees.md)
- [Pourquoi mon compte a-t-il été suspendu ?](https://support.poparide.com/fr-CA/articles/9647194-pourquoi-mon-compte-a-t-il-ete-suspendu.md)
- [Je ne peux pas accéder à mon compte](https://support.poparide.com/fr-CA/articles/9704520-je-ne-peux-pas-acceder-a-mon-compte.md)
- [Comment fermer votre compte](https://support.poparide.com/fr-CA/articles/9704521-comment-fermer-votre-compte.md)
- [Comment rouvrir votre compte](https://support.poparide.com/fr-CA/articles/9704523-comment-rouvrir-votre-compte.md)
- [Pourquoi ai-je deux comptes ?](https://support.poparide.com/fr-CA/articles/9704526-pourquoi-ai-je-deux-comptes.md)
- [Je ne peux pas accéder à mon compte : erreur « Ce champ est obligatoire »](https://support.poparide.com/fr-CA/articles/12057857-je-ne-peux-pas-acceder-a-mon-compte-erreur-ce-champ-est-obligatoire.md)
- [Comment créer votre profil](https://support.poparide.com/fr-CA/articles/9704546-comment-creer-votre-profil.md)
- [Règles concernant la photo de profil](https://support.poparide.com/fr-CA/articles/9704549-regles-concernant-la-photo-de-profil.md)
- [Comment laisser une évaluation après votre trajet](https://support.poparide.com/fr-CA/articles/9704673-comment-laisser-une-evaluation-apres-votre-trajet.md)
- [Laisser une évaluation pour votre conducteur](https://support.poparide.com/fr-CA/articles/9704767-laisser-une-evaluation-pour-votre-conducteur.md)
- [Laisser une évaluation à vos passagers](https://support.poparide.com/fr-CA/articles/9704768-laisser-une-evaluation-a-vos-passagers.md)
- [Répondre à une évaluation](https://support.poparide.com/fr-CA/articles/9704770-repondre-a-une-evaluation.md)
- [Puis-je faire supprimer une évaluation de mon profil ?](https://support.poparide.com/fr-CA/articles/9704771-puis-je-faire-supprimer-une-evaluation-de-mon-profil.md)
- [Qu'est-ce qu'une évaluation d'annulation ?](https://support.poparide.com/fr-CA/articles/9704773-qu-est-ce-qu-une-evaluation-d-annulation.md)
- [Qu'est-ce qu'une évaluation d'absence ?](https://support.poparide.com/fr-CA/articles/9704774-qu-est-ce-qu-une-evaluation-d-absence.md)
- [Pourquoi ne puis-je pas laisser une évaluation après un trajet ?](https://support.poparide.com/fr-CA/articles/9704777-pourquoi-ne-puis-je-pas-laisser-une-evaluation-apres-un-trajet.md)
- [Comment obtenir la vérification de votre permis de conduire](https://support.poparide.com/fr-CA/articles/9704781-comment-obtenir-la-verification-de-votre-permis-de-conduire.md)
- [Vérification des comptes \(courriel, SMS, etc.\)](https://support.poparide.com/fr-CA/articles/9704784-verification-des-comptes-courriel-sms-etc.md)
- [Comment gérer les notifications](https://support.poparide.com/fr-CA/articles/9704785-comment-gerer-les-notifications.md)
- [Puis-je partager un numéro de cellulaire entre 2 comptes ?](https://support.poparide.com/fr-CA/articles/9704787-puis-je-partager-un-numero-de-cellulaire-entre-2-comptes.md)
- [Puis-je partager mon compte avec quelqu'un d'autre ?](https://support.poparide.com/fr-CA/articles/9704789-puis-je-partager-mon-compte-avec-quelqu-un-d-autre.md)
- [Comment changer de numéro de cellulaire ?](https://support.poparide.com/fr-CA/articles/9704791-comment-changer-de-numero-de-cellulaire.md)
- [Pourquoi mon cellulaire est-il lié à un nouveau compte ?](https://support.poparide.com/fr-CA/articles/9704793-pourquoi-mon-cellulaire-est-il-lie-a-un-nouveau-compte.md)
- [Comment modifier mon adresse courriel ?](https://support.poparide.com/fr-CA/articles/17681365-comment-modifier-mon-adresse-courriel.md)

### Confiance & Sécurité

- [Conditions de route extrêmes et mauvais temps](https://support.poparide.com/fr-CA/articles/9704796-conditions-de-route-extremes-et-mauvais-temps.md)
- [Que faire en cas d'accident ?](https://support.poparide.com/fr-CA/articles/9704797-que-faire-en-cas-d-accident.md)
- [De quelle assurance ai-je besoin pour faire du covoiturage ?](https://support.poparide.com/fr-CA/articles/9704798-de-quelle-assurance-ai-je-besoin-pour-faire-du-covoiturage.md)
- [Comment nous assurons votre sécurité](https://support.poparide.com/fr-CA/articles/9704800-comment-nous-assurons-votre-securite.md)
- [Comment éviter les escroqueries et l'hameçonnage](https://support.poparide.com/fr-CA/articles/9704802-comment-eviter-les-escroqueries-et-l-hameconnage.md)
- [Les messages des membres sont-ils privés ?](https://support.poparide.com/fr-CA/articles/9704804-les-messages-des-membres-sont-ils-prives.md)
- [Mes données sont-elles privées ?](https://support.poparide.com/fr-CA/articles/9704805-mes-donnees-sont-elles-privees.md)
- [Port d'armes pendant un trajet](https://support.poparide.com/fr-CA/articles/9704806-port-d-armes-pendant-un-trajet.md)
- [Puis-je inviter des amis ou des membres de ma famille à un trajet Poparide ?](https://support.poparide.com/fr-CA/articles/9704808-puis-je-inviter-des-amis-ou-des-membres-de-ma-famille-a-un-trajet-poparide.md)
- [Quelle est la politique en matière de tabagisme et de parfums ?](https://support.poparide.com/fr-CA/articles/9704811-quelle-est-la-politique-en-matiere-de-tabagisme-et-de-parfums.md)
- [Quelles informations puis-je partager dans un message ?](https://support.poparide.com/fr-CA/articles/9704814-quelles-informations-puis-je-partager-dans-un-message.md)
- [Que faire en cas de panne d'un véhicule ?](https://support.poparide.com/fr-CA/articles/9704815-que-faire-en-cas-de-panne-d-un-vehicule.md)
- [Directives pour manger, consommer de l'alcool et sur les allergies](https://support.poparide.com/fr-CA/articles/9704816-directives-pour-manger-consommer-de-l-alcool-et-sur-les-allergies.md)
- [Politique en matière d'abus](https://support.poparide.com/fr-CA/articles/9704819-politique-en-matiere-d-abus.md)
- [Signaler un abus, un mauvais comportement ou une escroquerie](https://support.poparide.com/fr-CA/articles/9704820-signaler-un-abus-un-mauvais-comportement-ou-une-escroquerie.md)
- [Signaler une conduite dangereuse](https://support.poparide.com/fr-CA/articles/9704823-signaler-une-conduite-dangereuse.md)
- [Bloquer un membre](https://support.poparide.com/fr-CA/articles/10516541-bloquer-un-membre.md): Cet article décrit comment bloquer quelqu’un et quelles en sont les conséquences.

### FAQ

- [S’inscrire à Poparide est-il gratuit ?](https://support.poparide.com/fr-CA/articles/9704831-s-inscrire-a-poparide-est-il-gratuit.md)
- [Puis-je utiliser Poparide en dehors du Canada ?](https://support.poparide.com/fr-CA/articles/9704832-puis-je-utiliser-poparide-en-dehors-du-canada.md)
- [Quelle est la différence entre Poparide et Uber ?](https://support.poparide.com/fr-CA/articles/9704834-quelle-est-la-difference-entre-poparide-et-uber.md)
- [Puis-je revendre des billets de bus sur Poparide ?](https://support.poparide.com/fr-CA/articles/9704837-puis-je-revendre-des-billets-de-bus-sur-poparide.md)
- [Puis-je appeler Poparide ?](https://support.poparide.com/fr-CA/articles/9704838-puis-je-appeler-poparide.md)
- [Quelles sont vos politiques d’annulation?](https://support.poparide.com/fr-CA/articles/10021897-quelles-sont-vos-politiques-d-annulation.md)
- [Comment signaler un bogue ?](https://support.poparide.com/fr-CA/articles/9704839-comment-signaler-un-bogue.md)
- [Quelles sont les lois de covoiturage au Québec et au Canada?](https://support.poparide.com/fr-CA/articles/9704841-quelles-sont-les-lois-de-covoiturage-au-quebec-et-au-canada.md)
- [Dois-je payer la TPS/TVH sur Poparide ?](https://support.poparide.com/fr-CA/articles/9704844-dois-je-payer-la-tps-tvh-sur-poparide.md)
- [Dois-je payer des impôts sur les contributions que je reçois en tant que conducteur ?](https://support.poparide.com/fr-CA/articles/9704845-dois-je-payer-des-impots-sur-les-contributions-que-je-recois-en-tant-que-conducteur.md)
- [A combien s'élèvent les frais d'utilisation de Poparide ?](https://support.poparide.com/fr-CA/articles/9704847-a-combien-s-elevent-les-frais-d-utilisation-de-poparide.md)
- [Ai-je besoin d'un permis de classe 4 pour conduire sur Poparide en Colombie-Britannique?](https://support.poparide.com/fr-CA/articles/9704848-ai-je-besoin-d-un-permis-de-classe-4-pour-conduire-sur-poparide-en-colombie-britannique.md)
- [Quelles sont vos Conditions d'utilisation ?](https://support.poparide.com/fr-CA/articles/9704850-quelles-sont-vos-conditions-d-utilisation.md)
- [Puis-je ajouter des arrêts à un trajet après l'avoir publié ?](https://support.poparide.com/fr-CA/articles/9704853-puis-je-ajouter-des-arrets-a-un-trajet-apres-l-avoir-publie.md)
- [Comment contacter Poparide?](https://support.poparide.com/fr-CA/articles/10021787-comment-contacter-poparide.md)

## English \(Canada\)

### Help for Drivers

- [How to post a trip](https://support.poparide.com/en-ca/articles/9647735-how-to-post-a-trip.md)
- [How to set a price for your trip](https://support.poparide.com/en-ca/articles/9702565-how-to-set-a-price-for-your-trip.md)
- [How to add a vehicle to your account](https://support.poparide.com/en-ca/articles/9702586-how-to-add-a-vehicle-to-your-account.md)
- [How to add stops to your trip](https://support.poparide.com/en-ca/articles/9702592-how-to-add-stops-to-your-trip.md)
- [How to set up pick-ups for your passengers?](https://support.poparide.com/en-ca/articles/9702601-how-to-set-up-pick-ups-for-your-passengers.md)
- [Editing a posted trip](https://support.poparide.com/en-ca/articles/9702642-editing-a-posted-trip.md)
- [Closing a trip to prevent more booking requests](https://support.poparide.com/en-ca/articles/9702643-closing-a-trip-to-prevent-more-booking-requests.md)
- [Changing the price of your trip](https://support.poparide.com/en-ca/articles/9702650-changing-the-price-of-your-trip.md)
- [Booking options for passengers](https://support.poparide.com/en-ca/articles/9702651-booking-options-for-passengers.md)
- [What does Instant book mean?](https://support.poparide.com/en-ca/articles/9702653-what-does-instant-book-mean.md)
- [What does Request to book mean?](https://support.poparide.com/en-ca/articles/9702658-what-does-request-to-book-mean.md)
- [How to respond to a booking request](https://support.poparide.com/en-ca/articles/9702665-how-to-respond-to-a-booking-request.md)
- [Getting ready for your trip: A checklist for drivers](https://support.poparide.com/en-ca/articles/9702675-getting-ready-for-your-trip-a-checklist-for-drivers.md)
- [Picking up your passengers during your trip](https://support.poparide.com/en-ca/articles/9702678-picking-up-your-passengers-during-your-trip.md)
- [How to provide a comfortable journey](https://support.poparide.com/en-ca/articles/9702681-how-to-provide-a-comfortable-journey.md)
- [Driving standards during your trip](https://support.poparide.com/en-ca/articles/9702685-driving-standards-during-your-trip.md)
- [How to cancel a trip as driver](https://support.poparide.com/en-ca/articles/9704214-how-to-cancel-a-trip-as-driver.md)
- [How to cancel a passenger’s booking on your trip](https://support.poparide.com/en-ca/articles/9704218-how-to-cancel-a-passenger-s-booking-on-your-trip.md)
- [Driver Cancellation Policy](https://support.poparide.com/en-ca/articles/9704221-driver-cancellation-policy.md)
- [Driver No-show Policy](https://support.poparide.com/en-ca/articles/9704222-driver-no-show-policy.md)
- [How drivers payouts work](https://support.poparide.com/en-ca/articles/9704225-how-drivers-payouts-work.md)
- [What to do if you haven’t received a payout yet](https://support.poparide.com/en-ca/articles/9704367-what-to-do-if-you-haven-t-received-a-payout-yet.md)
- [How to set up your payout method](https://support.poparide.com/en-ca/articles/9704232-how-to-set-up-your-payout-method.md)
- [What is the GST/HST on payouts?](https://support.poparide.com/en-ca/articles/9704316-what-is-the-gst-hst-on-payouts.md)
- [How long do I have to claim a payout?](https://support.poparide.com/en-ca/articles/9704413-how-long-do-i-have-to-claim-a-payout.md)
- [Problems with payouts to your bank account](https://support.poparide.com/en-ca/articles/9704438-problems-with-payouts-to-your-bank-account.md)
- [Problems with payouts to your PayPal account](https://support.poparide.com/en-ca/articles/9704442-problems-with-payouts-to-your-paypal-account.md)
- [Bank account verification with Stripe](https://support.poparide.com/en-ca/articles/11028266-bank-account-verification-with-stripe.md): This article provides a step-by-step guide on how to get verified in Stripe.
- [Driver Payout Policy](https://support.poparide.com/en-ca/articles/16300481-driver-payout-policy.md)
- [Can I post my trip on other carpooling platforms?](https://support.poparide.com/en-ca/articles/9704444-can-i-post-my-trip-on-other-carpooling-platforms.md)
- [Can I use Poparide with a rental vehicle?](https://support.poparide.com/en-ca/articles/9704445-can-i-use-poparide-with-a-rental-vehicle.md)
- [How do I charge for ferries and tolls?](https://support.poparide.com/en-ca/articles/9704447-how-do-i-charge-for-ferries-and-tolls.md)
- [What is the tolerance for driving above the speed limit?](https://support.poparide.com/en-ca/articles/9704451-what-is-the-tolerance-for-driving-above-the-speed-limit.md)
- [Can passengers drive on my trip?](https://support.poparide.com/en-ca/articles/9704452-can-passengers-drive-on-my-trip.md)
- [Can I drive with a learner's permit?](https://support.poparide.com/en-ca/articles/9704455-can-i-drive-with-a-learner-s-permit.md)
- [How do I mark my trip as complete?](https://support.poparide.com/en-ca/articles/9942523-how-do-i-mark-my-trip-as-complete.md)
- [Why doesn’t my trip show up in search results?](https://support.poparide.com/en-ca/articles/9942541-why-doesn-t-my-trip-show-up-in-search-results.md)
- [Why can’t I post more trips in a day?](https://support.poparide.com/en-ca/articles/9942557-why-can-t-i-post-more-trips-in-a-day.md)
- [My passenger didn’t show up](https://support.poparide.com/en-ca/articles/9977298-my-passenger-didn-t-show-up.md)

### Help for Passengers

- [How to book on a posted trip as a passenger](https://support.poparide.com/en-ca/articles/9704459-how-to-book-on-a-posted-trip-as-a-passenger.md)
- [How to post a trip request](https://support.poparide.com/en-ca/articles/9704483-how-to-post-a-trip-request.md)
- [How to pay for your trip](https://support.poparide.com/en-ca/articles/9704485-how-to-pay-for-your-trip.md)
- [Why we have a no-cash policy](https://support.poparide.com/en-ca/articles/9704487-why-we-have-a-no-cash-policy.md)
- [Getting ready for your trip: A checklist for passengers](https://support.poparide.com/en-ca/articles/9704491-getting-ready-for-your-trip-a-checklist-for-passengers.md)
- [How to refer a friend](https://support.poparide.com/en-ca/articles/12058437-how-to-refer-a-friend.md)
- [How to cancel your booking as a passenger](https://support.poparide.com/en-ca/articles/9704495-how-to-cancel-your-booking-as-a-passenger.md)
- [Passenger Cancellation Policy](https://support.poparide.com/en-ca/articles/9704497-passenger-cancellation-policy.md)
- [Passenger No-show Policy](https://support.poparide.com/en-ca/articles/9704499-passenger-no-show-policy.md)
- [How to request a refund on your booking as a passenger](https://support.poparide.com/en-ca/articles/9704505-how-to-request-a-refund-on-your-booking-as-a-passenger.md)
- [What to do if you haven’t received your refund](https://support.poparide.com/en-ca/articles/9704507-what-to-do-if-you-haven-t-received-your-refund.md)
- [What to do if your driver doesn’t show up](https://support.poparide.com/en-ca/articles/9704508-what-to-do-if-your-driver-doesn-t-show-up.md)
- [How to get a refund if a driver cancels](https://support.poparide.com/en-ca/articles/9704501-how-to-get-a-refund-if-a-driver-cancels.md)
- [Passenger Refund Policy](https://support.poparide.com/en-ca/articles/16300473-passenger-refund-policy.md)
- [Can I book for someone else?](https://support.poparide.com/en-ca/articles/9704512-can-i-book-for-someone-else.md)
- [Can I pay cash?](https://support.poparide.com/en-ca/articles/9704514-can-i-pay-cash.md)
- [Can I travel with a pet?](https://support.poparide.com/en-ca/articles/9704516-can-i-travel-with-a-pet.md)
- [Can I pay without a credit card?](https://support.poparide.com/en-ca/articles/9726593-can-i-pay-without-a-credit-card.md)
- [How do I turn off notifications for new trips?](https://support.poparide.com/en-ca/articles/9942650-how-do-i-turn-off-notifications-for-new-trips.md)
- [Can I travel if I’m feeling unwell?](https://support.poparide.com/en-ca/articles/12056775-can-i-travel-if-i-m-feeling-unwell.md)
- [Can children travel on Poparide?](https://support.poparide.com/en-ca/articles/12058259-can-children-travel-on-poparide.md)
- [What to do if my driver requests cash or payment out of app](https://support.poparide.com/en-ca/articles/12894706-what-to-do-if-my-driver-requests-cash-or-payment-out-of-app.md)
- [What happens if a driver doesn’t respond to my booking request?](https://support.poparide.com/en-ca/articles/13641576-what-happens-if-a-driver-doesn-t-respond-to-my-booking-request.md)
- [Why did my booking request expire?](https://support.poparide.com/en-ca/articles/13641664-why-did-my-booking-request-expire.md)

### Help with my Account

- [How to request deletion of your account and data](https://support.poparide.com/en-ca/articles/17230527-how-to-request-deletion-of-your-account-and-data.md)
- [Why has my account been suspended?](https://support.poparide.com/en-ca/articles/9647194-why-has-my-account-been-suspended.md)
- [I can't access my account](https://support.poparide.com/en-ca/articles/9704520-i-can-t-access-my-account.md)
- [How to close your account](https://support.poparide.com/en-ca/articles/9704521-how-to-close-your-account.md)
- [How to reopen your account](https://support.poparide.com/en-ca/articles/9704523-how-to-reopen-your-account.md): This article explains how to reopen your own Poparide account after you've closed it.
- [Why do I have two accounts?](https://support.poparide.com/en-ca/articles/9704526-why-do-i-have-two-accounts.md)
- [I can't access my account: “This field is required” error](https://support.poparide.com/en-ca/articles/12057857-i-can-t-access-my-account-this-field-is-required-error.md)
- [How to set up your profile](https://support.poparide.com/en-ca/articles/9704546-how-to-set-up-your-profile.md)
- [Profile picture guidelines](https://support.poparide.com/en-ca/articles/9704549-profile-picture-guidelines.md)
- [How to leave a review after your trip](https://support.poparide.com/en-ca/articles/9704673-how-to-leave-a-review-after-your-trip.md)
- [Leaving a review for your driver](https://support.poparide.com/en-ca/articles/9704767-leaving-a-review-for-your-driver.md)
- [Leaving a review for your passengers](https://support.poparide.com/en-ca/articles/9704768-leaving-a-review-for-your-passengers.md)
- [Responding to a review](https://support.poparide.com/en-ca/articles/9704770-responding-to-a-review.md)
- [Can I get a review removed from my profile?](https://support.poparide.com/en-ca/articles/9704771-can-i-get-a-review-removed-from-my-profile.md)
- [What is a cancellation review?](https://support.poparide.com/en-ca/articles/9704773-what-is-a-cancellation-review.md)
- [What is a no-show review?](https://support.poparide.com/en-ca/articles/9704774-what-is-a-no-show-review.md)
- [Why can't I leave a review after a trip?](https://support.poparide.com/en-ca/articles/9704777-why-can-t-i-leave-a-review-after-a-trip.md)
- [How to get your driver’s license verification](https://support.poparide.com/en-ca/articles/9704781-how-to-get-your-driver-s-license-verification.md)
- [Account verifications \(email, SMS, etc\)](https://support.poparide.com/en-ca/articles/9704784-account-verifications-email-sms-etc.md)
- [How to manage notifications](https://support.poparide.com/en-ca/articles/9704785-how-to-manage-notifications.md)
- [Can I share a phone number between 2 accounts?](https://support.poparide.com/en-ca/articles/9704787-can-i-share-a-phone-number-between-2-accounts.md)
- [Can I share my account with someone else?](https://support.poparide.com/en-ca/articles/9704789-can-i-share-my-account-with-someone-else.md)
- [How do I change my phone number?](https://support.poparide.com/en-ca/articles/9704791-how-do-i-change-my-phone-number.md)
- [Why is my phone linked to a new account?](https://support.poparide.com/en-ca/articles/9704793-why-is-my-phone-linked-to-a-new-account.md)
- [How do I change my email address?](https://support.poparide.com/en-ca/articles/17681365-how-do-i-change-my-email-address.md)

### Security & Safety

- [Extreme weather and road conditions](https://support.poparide.com/en-ca/articles/9704796-extreme-weather-and-road-conditions.md)
- [What to do if there is an accident](https://support.poparide.com/en-ca/articles/9704797-what-to-do-if-there-is-an-accident.md)
- [What insurance do I need for carpooling?](https://support.poparide.com/en-ca/articles/9704798-what-insurance-do-i-need-for-carpooling.md)
- [How we keep you safe](https://support.poparide.com/en-ca/articles/9704800-how-we-keep-you-safe.md)
- [How to avoid scams & phishing](https://support.poparide.com/en-ca/articles/9704802-how-to-avoid-scams-phishing.md)
- [Are member messages private?](https://support.poparide.com/en-ca/articles/9704804-are-member-messages-private.md)
- [Is my data private?](https://support.poparide.com/en-ca/articles/9704805-is-my-data-private.md)
- [Carrying weapons on a trip](https://support.poparide.com/en-ca/articles/9704806-carrying-weapons-on-a-trip.md)
- [Can I invite friends or family on a Poparide trip?](https://support.poparide.com/en-ca/articles/9704808-can-i-invite-friends-or-family-on-a-poparide-trip.md)
- [What is the policy on smoking and scents?](https://support.poparide.com/en-ca/articles/9704811-what-is-the-policy-on-smoking-and-scents.md)
- [What information can I share in a message?](https://support.poparide.com/en-ca/articles/9704814-what-information-can-i-share-in-a-message.md)
- [What to do if a vehicle breaks down](https://support.poparide.com/en-ca/articles/9704815-what-to-do-if-a-vehicle-breaks-down.md)
- [Food, alcohol and allergy guidelines](https://support.poparide.com/en-ca/articles/9704816-food-alcohol-and-allergy-guidelines.md)
- [Abuse Policy](https://support.poparide.com/en-ca/articles/9704819-abuse-policy.md)
- [Reporting abuse, bad behaviour, or scams](https://support.poparide.com/en-ca/articles/9704820-reporting-abuse-bad-behaviour-or-scams.md)
- [Reporting unsafe driving](https://support.poparide.com/en-ca/articles/9704823-reporting-unsafe-driving.md)
- [Blocking other members](https://support.poparide.com/en-ca/articles/10516541-blocking-other-members.md): This article explains how to block someone on Poparide and what happens when you do.

### FAQs

- [Is it free to join Poparide?](https://support.poparide.com/en-ca/articles/9704831-is-it-free-to-join-poparide.md)
- [Can I use Poparide outside Canada?](https://support.poparide.com/en-ca/articles/9704832-can-i-use-poparide-outside-canada.md)
- [What is the difference between Poparide and Uber?](https://support.poparide.com/en-ca/articles/9704834-what-is-the-difference-between-poparide-and-uber.md)
- [Can I resell bus tickets on Poparide?](https://support.poparide.com/en-ca/articles/9704837-can-i-resell-bus-tickets-on-poparide.md)
- [Can I call Poparide?](https://support.poparide.com/en-ca/articles/9704838-can-i-call-poparide.md)
- [What are your cancellation policies?](https://support.poparide.com/en-ca/articles/10021897-what-are-your-cancellation-policies.md)
- [How do I report a bug?](https://support.poparide.com/en-ca/articles/9704839-how-do-i-report-a-bug.md)
- [Is it legal to carpool on Poparide?](https://support.poparide.com/en-ca/articles/9704841-is-it-legal-to-carpool-on-poparide.md)
- [Do I need to pay taxes GST/HST on Poparide?](https://support.poparide.com/en-ca/articles/9704844-do-i-need-to-pay-taxes-gst-hst-on-poparide.md)
- [Do I have to pay taxes on the contributions I receive as a driver?](https://support.poparide.com/en-ca/articles/9704845-do-i-have-to-pay-taxes-on-the-contributions-i-receive-as-a-driver.md)
- [How much are the fees to use Poparide?](https://support.poparide.com/en-ca/articles/9704847-how-much-are-the-fees-to-use-poparide.md)
- [Do I need a class 4 license to drive on Poparide in British Columbia?](https://support.poparide.com/en-ca/articles/9704848-do-i-need-a-class-4-license-to-drive-on-poparide-in-british-columbia.md)
- [What are your Terms of Service?](https://support.poparide.com/en-ca/articles/9704850-what-are-your-terms-of-service.md)
- [Can I add stops to a trip after I’ve posted it?](https://support.poparide.com/en-ca/articles/9704853-can-i-add-stops-to-a-trip-after-i-ve-posted-it.md)
- [How do I contact Poparide?](https://support.poparide.com/en-ca/articles/10021787-how-do-i-contact-poparide.md)

## English \(United States\)

### Help for Drivers

- [How to post a trip](https://support.poparide.com/en-us/articles/9647735-how-to-post-a-trip.md)
- [How to set a price for your trip](https://support.poparide.com/en-us/articles/9702565-how-to-set-a-price-for-your-trip.md)
- [How to add a vehicle to your account](https://support.poparide.com/en-us/articles/9702586-how-to-add-a-vehicle-to-your-account.md)
- [How to add stops to your trip](https://support.poparide.com/en-us/articles/9702592-how-to-add-stops-to-your-trip.md)
- [How to set up pick-ups for your passengers?](https://support.poparide.com/en-us/articles/9702601-how-to-set-up-pick-ups-for-your-passengers.md)
- [Editing a posted trip](https://support.poparide.com/en-us/articles/9702642-editing-a-posted-trip.md)
- [Closing a trip to prevent more booking requests](https://support.poparide.com/en-us/articles/9702643-closing-a-trip-to-prevent-more-booking-requests.md)
- [Changing the price of your trip](https://support.poparide.com/en-us/articles/9702650-changing-the-price-of-your-trip.md)
- [Booking options for passengers](https://support.poparide.com/en-us/articles/9702651-booking-options-for-passengers.md)
- [What does Instant book mean?](https://support.poparide.com/en-us/articles/9702653-what-does-instant-book-mean.md)
- [What does Request to book mean?](https://support.poparide.com/en-us/articles/9702658-what-does-request-to-book-mean.md)
- [How to respond to a booking request](https://support.poparide.com/en-us/articles/9702665-how-to-respond-to-a-booking-request.md)
- [Getting ready for your trip: A checklist for drivers](https://support.poparide.com/en-us/articles/9702675-getting-ready-for-your-trip-a-checklist-for-drivers.md)
- [Picking up your passengers during your trip](https://support.poparide.com/en-us/articles/9702678-picking-up-your-passengers-during-your-trip.md)
- [How to provide a comfortable journey](https://support.poparide.com/en-us/articles/9702681-how-to-provide-a-comfortable-journey.md)
- [Driving standards during your trip](https://support.poparide.com/en-us/articles/9702685-driving-standards-during-your-trip.md)
- [How to cancel a trip as driver](https://support.poparide.com/en-us/articles/9704214-how-to-cancel-a-trip-as-driver.md)
- [How to cancel a passenger’s booking on your trip](https://support.poparide.com/en-us/articles/9704218-how-to-cancel-a-passenger-s-booking-on-your-trip.md)
- [Driver Cancellation Policy](https://support.poparide.com/en-us/articles/9704221-driver-cancellation-policy.md)
- [Driver No-show Policy](https://support.poparide.com/en-us/articles/9704222-driver-no-show-policy.md)
- [How drivers payouts work](https://support.poparide.com/en-us/articles/9704225-how-drivers-payouts-work.md)
- [What to do if you haven’t received a payout yet](https://support.poparide.com/en-us/articles/9704367-what-to-do-if-you-haven-t-received-a-payout-yet.md)
- [How to set up your payout method](https://support.poparide.com/en-us/articles/9704232-how-to-set-up-your-payout-method.md)
- [What is the GST/HST on payouts?](https://support.poparide.com/en-us/articles/9704316-what-is-the-gst-hst-on-payouts.md)
- [How long do I have to claim a payout?](https://support.poparide.com/en-us/articles/9704413-how-long-do-i-have-to-claim-a-payout.md)
- [Problems with payouts to your bank account](https://support.poparide.com/en-us/articles/9704438-problems-with-payouts-to-your-bank-account.md)
- [Problems with payouts to your PayPal account](https://support.poparide.com/en-us/articles/9704442-problems-with-payouts-to-your-paypal-account.md)
- [Bank account verification with Stripe](https://support.poparide.com/en-us/articles/11028266-bank-account-verification-with-stripe.md): This article provides a step-by-step guide on how to get verified in Stripe.
- [Driver Payout Policy](https://support.poparide.com/en-us/articles/16300481-driver-payout-policy.md)
- [Can I post my trip on other carpooling platforms?](https://support.poparide.com/en-us/articles/9704444-can-i-post-my-trip-on-other-carpooling-platforms.md)
- [Can I use Poparide with a rental vehicle?](https://support.poparide.com/en-us/articles/9704445-can-i-use-poparide-with-a-rental-vehicle.md)
- [How do I charge for ferries and tolls?](https://support.poparide.com/en-us/articles/9704447-how-do-i-charge-for-ferries-and-tolls.md)
- [What is the tolerance for driving above the speed limit?](https://support.poparide.com/en-us/articles/9704451-what-is-the-tolerance-for-driving-above-the-speed-limit.md)
- [Can passengers drive on my trip?](https://support.poparide.com/en-us/articles/9704452-can-passengers-drive-on-my-trip.md)
- [Can I drive with a learner's permit?](https://support.poparide.com/en-us/articles/9704455-can-i-drive-with-a-learner-s-permit.md)
- [How do I mark my trip as complete?](https://support.poparide.com/en-us/articles/9942523-how-do-i-mark-my-trip-as-complete.md)
- [Why doesn’t my trip show up in search results?](https://support.poparide.com/en-us/articles/9942541-why-doesn-t-my-trip-show-up-in-search-results.md)
- [Why can’t I post more trips in a day?](https://support.poparide.com/en-us/articles/9942557-why-can-t-i-post-more-trips-in-a-day.md)
- [My passenger didn’t show up](https://support.poparide.com/en-us/articles/9977298-my-passenger-didn-t-show-up.md)

### Help for Passengers

- [How to book on a posted trip as a passenger](https://support.poparide.com/en-us/articles/9704459-how-to-book-on-a-posted-trip-as-a-passenger.md)
- [How to post a trip request](https://support.poparide.com/en-us/articles/9704483-how-to-post-a-trip-request.md)
- [How to pay for your trip](https://support.poparide.com/en-us/articles/9704485-how-to-pay-for-your-trip.md)
- [Why we have a no-cash policy](https://support.poparide.com/en-us/articles/9704487-why-we-have-a-no-cash-policy.md)
- [Getting ready for your trip: A checklist for passengers](https://support.poparide.com/en-us/articles/9704491-getting-ready-for-your-trip-a-checklist-for-passengers.md)
- [How to refer a friend](https://support.poparide.com/en-us/articles/12058437-how-to-refer-a-friend.md)
- [How to cancel your booking as a passenger](https://support.poparide.com/en-us/articles/9704495-how-to-cancel-your-booking-as-a-passenger.md)
- [Passenger Cancellation Policy](https://support.poparide.com/en-us/articles/9704497-passenger-cancellation-policy.md)
- [Passenger No-show Policy](https://support.poparide.com/en-us/articles/9704499-passenger-no-show-policy.md)
- [How to request a refund on your booking as a passenger](https://support.poparide.com/en-us/articles/9704505-how-to-request-a-refund-on-your-booking-as-a-passenger.md)
- [What to do if you haven’t received your refund](https://support.poparide.com/en-us/articles/9704507-what-to-do-if-you-haven-t-received-your-refund.md)
- [What to do if your driver doesn’t show up](https://support.poparide.com/en-us/articles/9704508-what-to-do-if-your-driver-doesn-t-show-up.md)
- [How to get a refund if a driver cancels](https://support.poparide.com/en-us/articles/9704501-how-to-get-a-refund-if-a-driver-cancels.md)
- [Passenger Refund Policy](https://support.poparide.com/en-us/articles/16300473-passenger-refund-policy.md)
- [Can I book for someone else?](https://support.poparide.com/en-us/articles/9704512-can-i-book-for-someone-else.md)
- [Can I pay cash?](https://support.poparide.com/en-us/articles/9704514-can-i-pay-cash.md)
- [Can I travel with a pet?](https://support.poparide.com/en-us/articles/9704516-can-i-travel-with-a-pet.md)
- [Can I pay without a credit card?](https://support.poparide.com/en-us/articles/9726593-can-i-pay-without-a-credit-card.md)
- [How do I turn off notifications for new trips?](https://support.poparide.com/en-us/articles/9942650-how-do-i-turn-off-notifications-for-new-trips.md)
- [Can I travel if I’m feeling unwell?](https://support.poparide.com/en-us/articles/12056775-can-i-travel-if-i-m-feeling-unwell.md)
- [Can children travel on Poparide?](https://support.poparide.com/en-us/articles/12058259-can-children-travel-on-poparide.md)
- [What to do if my driver requests cash or payment out of app](https://support.poparide.com/en-us/articles/12894706-what-to-do-if-my-driver-requests-cash-or-payment-out-of-app.md)
- [What happens if a driver doesn’t respond to my booking request?](https://support.poparide.com/en-us/articles/13641576-what-happens-if-a-driver-doesn-t-respond-to-my-booking-request.md)
- [Why did my booking request expire?](https://support.poparide.com/en-us/articles/13641664-why-did-my-booking-request-expire.md)

### Help with my Account

- [How to request deletion of your account and data](https://support.poparide.com/en-us/articles/17230527-how-to-request-deletion-of-your-account-and-data.md)
- [Why has my account been suspended?](https://support.poparide.com/en-us/articles/9647194-why-has-my-account-been-suspended.md)
- [I can't access my account](https://support.poparide.com/en-us/articles/9704520-i-can-t-access-my-account.md)
- [How to close your account](https://support.poparide.com/en-us/articles/9704521-how-to-close-your-account.md)
- [How to reopen your account](https://support.poparide.com/en-us/articles/9704523-how-to-reopen-your-account.md): This article explains how to reopen your own Poparide account after you've closed it.
- [Why do I have two accounts?](https://support.poparide.com/en-us/articles/9704526-why-do-i-have-two-accounts.md)
- [I can't access my account: “This field is required” error](https://support.poparide.com/en-us/articles/12057857-i-can-t-access-my-account-this-field-is-required-error.md)
- [How to set up your profile](https://support.poparide.com/en-us/articles/9704546-how-to-set-up-your-profile.md)
- [Profile picture guidelines](https://support.poparide.com/en-us/articles/9704549-profile-picture-guidelines.md)
- [How to leave a review after your trip](https://support.poparide.com/en-us/articles/9704673-how-to-leave-a-review-after-your-trip.md)
- [Leaving a review for your driver](https://support.poparide.com/en-us/articles/9704767-leaving-a-review-for-your-driver.md)
- [Leaving a review for your passengers](https://support.poparide.com/en-us/articles/9704768-leaving-a-review-for-your-passengers.md)
- [Responding to a review](https://support.poparide.com/en-us/articles/9704770-responding-to-a-review.md)
- [Can I get a review removed from my profile?](https://support.poparide.com/en-us/articles/9704771-can-i-get-a-review-removed-from-my-profile.md)
- [What is a cancellation review?](https://support.poparide.com/en-us/articles/9704773-what-is-a-cancellation-review.md)
- [What is a no-show review?](https://support.poparide.com/en-us/articles/9704774-what-is-a-no-show-review.md)
- [Why can't I leave a review after a trip?](https://support.poparide.com/en-us/articles/9704777-why-can-t-i-leave-a-review-after-a-trip.md)
- [How to get your driver’s license verification](https://support.poparide.com/en-us/articles/9704781-how-to-get-your-driver-s-license-verification.md)
- [Account verifications \(email, SMS, etc\)](https://support.poparide.com/en-us/articles/9704784-account-verifications-email-sms-etc.md)
- [How to manage notifications](https://support.poparide.com/en-us/articles/9704785-how-to-manage-notifications.md)
- [Can I share a phone number between 2 accounts?](https://support.poparide.com/en-us/articles/9704787-can-i-share-a-phone-number-between-2-accounts.md)
- [Can I share my account with someone else?](https://support.poparide.com/en-us/articles/9704789-can-i-share-my-account-with-someone-else.md)
- [How do I change my phone number?](https://support.poparide.com/en-us/articles/9704791-how-do-i-change-my-phone-number.md)
- [Why is my phone linked to a new account?](https://support.poparide.com/en-us/articles/9704793-why-is-my-phone-linked-to-a-new-account.md)
- [How do I update my email address?](https://support.poparide.com/en-us/articles/17681365-how-do-i-update-my-email-address.md)

### Security & Safety

- [Extreme weather and road conditions](https://support.poparide.com/en-us/articles/9704796-extreme-weather-and-road-conditions.md)
- [What to do if there is an accident](https://support.poparide.com/en-us/articles/9704797-what-to-do-if-there-is-an-accident.md)
- [What insurance do I need for carpooling?](https://support.poparide.com/en-us/articles/9704798-what-insurance-do-i-need-for-carpooling.md)
- [How we keep you safe](https://support.poparide.com/en-us/articles/9704800-how-we-keep-you-safe.md)
- [How to avoid scams & phishing](https://support.poparide.com/en-us/articles/9704802-how-to-avoid-scams-phishing.md)
- [Are member messages private?](https://support.poparide.com/en-us/articles/9704804-are-member-messages-private.md)
- [Is my data private?](https://support.poparide.com/en-us/articles/9704805-is-my-data-private.md)
- [Carrying weapons on a trip](https://support.poparide.com/en-us/articles/9704806-carrying-weapons-on-a-trip.md)
- [Can I invite friends or family on a Poparide trip?](https://support.poparide.com/en-us/articles/9704808-can-i-invite-friends-or-family-on-a-poparide-trip.md)
- [What is the policy on smoking and scents?](https://support.poparide.com/en-us/articles/9704811-what-is-the-policy-on-smoking-and-scents.md)
- [What information can I share in a message?](https://support.poparide.com/en-us/articles/9704814-what-information-can-i-share-in-a-message.md)
- [What to do if a vehicle breaks down](https://support.poparide.com/en-us/articles/9704815-what-to-do-if-a-vehicle-breaks-down.md)
- [Food, alcohol and allergy guidelines](https://support.poparide.com/en-us/articles/9704816-food-alcohol-and-allergy-guidelines.md)
- [Abuse Policy](https://support.poparide.com/en-us/articles/9704819-abuse-policy.md)
- [Reporting abuse, bad behaviour, or scams](https://support.poparide.com/en-us/articles/9704820-reporting-abuse-bad-behaviour-or-scams.md)
- [Reporting unsafe driving](https://support.poparide.com/en-us/articles/9704823-reporting-unsafe-driving.md)
- [Blocking other members](https://support.poparide.com/en-us/articles/10516541-blocking-other-members.md): This article explains how to block someone on Poparide and what happens when you do.

### FAQs

- [Is it free to join Poparide?](https://support.poparide.com/en-us/articles/9704831-is-it-free-to-join-poparide.md)
- [Can I use Poparide outside the US?](https://support.poparide.com/en-us/articles/9704832-can-i-use-poparide-outside-the-us.md)
- [What is the difference between Poparide and Uber?](https://support.poparide.com/en-us/articles/9704834-what-is-the-difference-between-poparide-and-uber.md)
- [Can I resell bus tickets on Poparide?](https://support.poparide.com/en-us/articles/9704837-can-i-resell-bus-tickets-on-poparide.md)
- [Can I call Poparide?](https://support.poparide.com/en-us/articles/9704838-can-i-call-poparide.md)
- [What are your cancellation policies?](https://support.poparide.com/en-us/articles/10021897-what-are-your-cancellation-policies.md)
- [How do I report a bug?](https://support.poparide.com/en-us/articles/9704839-how-do-i-report-a-bug.md)
- [Is it legal to carpool on Poparide?](https://support.poparide.com/en-us/articles/9704841-is-it-legal-to-carpool-on-poparide.md)
- [Do I need to pay taxes GST/HST on Poparide?](https://support.poparide.com/en-us/articles/9704844-do-i-need-to-pay-taxes-gst-hst-on-poparide.md)
- [Do I have to pay taxes on the contributions I receive as a driver?](https://support.poparide.com/en-us/articles/9704845-do-i-have-to-pay-taxes-on-the-contributions-i-receive-as-a-driver.md)
- [How much are the fees to use Poparide?](https://support.poparide.com/en-us/articles/9704847-how-much-are-the-fees-to-use-poparide.md)
- [Do I need a class 4 license to drive on Poparide in British Columbia?](https://support.poparide.com/en-us/articles/9704848-do-i-need-a-class-4-license-to-drive-on-poparide-in-british-columbia.md)
- [What are your Terms of Service?](https://support.poparide.com/en-us/articles/9704850-what-are-your-terms-of-service.md)
- [Can I add stops to a trip after I’ve posted it?](https://support.poparide.com/en-us/articles/9704853-can-i-add-stops-to-a-trip-after-i-ve-posted-it.md)
- [How do I contact Poparide?](https://support.poparide.com/en-us/articles/10021787-how-do-i-contact-poparide.md)