# Pollack Peacebuilding Systems > Experts in Resolving Workplace Conflict ## Posts - [Research Explores Conflict Cause and Resolution Through Human Needs Theory Lens](https://pollackpeacebuilding.com/blog/research-explores-conflict-cause-and-resolution-through-human-needs-theory-lens/): Azam, A., & Rehman, S. - [How to Resolve Conflict Between Two Employees: A Manager's Step-by-Step Guide](https://pollackpeacebuilding.com/blog/how-to-resolve-conflict-between-two-employees/): When two coworkers clash, the tension can affect their work, their teammates, and their manager. Even strong teams experience this kind of friction. - [Equal Pay Sex Discrimination Lawsuit Costs SnoBear USA $20,000](https://pollackpeacebuilding.com/blog/equal-pay-sex-discrimination-lawsuit-costs-snobear-usa-20000/): Winter recreation vehicle manufacturer, SnoBear USA, Inc., is set to pay $20,000 in order to settle an equal pay lawsuit. - [Consolidation of Studies Pinpoints 5 Key Factors to Finding Job Satisfaction](https://pollackpeacebuilding.com/blog/consolidation-of-studies-pinpoints-5-key-factors-to-finding-job-satisfaction/): Holland, E., (2016). “5 Key Factors to Finding Job Satisfaction” The Chopra Center. - [How to Handle Conflict at Work When You're an Introvert](https://pollackpeacebuilding.com/blog/how-to-handle-conflict-at-work/): Aggressive tones, ongoing disagreements, posturing body language, and combative communication — these are things that can escalate to conflict and create stress in any employee. - [One Mediator Shares the Importance of Making Power Dynamics Even in Conflict Resolution](https://pollackpeacebuilding.com/blog/one-mediator-shares-the-importance-of-making-power-dynamics-even-in-conflict-resolution/): It is common for disputing parties, especially in the workplace, to have a power dynamic in which one has more pull than the other. - [Research Suggests Emotions are Both the Cause and Solution to Social Conflicts](https://pollackpeacebuilding.com/blog/research-suggests-emotions-are-both-the-cause-and-solution-to-social-conflicts/): Ramirez Munoz, S. - [Risk Factors for Workplace Interpersonal Conflict: How to Prevent it Before It Begins?](https://pollackpeacebuilding.com/blog/workplace-interpersonal-conflict/): Home > Blog > Risk Factors for Workplace Interpersonal Conflict: How to Prevent it Before It Begins? - [Cost of Conflict in the Workplace](https://pollackpeacebuilding.com/blog/cost-of-conflict-in-the-workplace-old/): From gossip to claiming turf, retaliation, culture interventions, and recruiting, there is a lot of company time devoted to processing conflict in the workplace. - [Research Finds Link Between Personality Traits and their Impact on Addressing Conflict](https://pollackpeacebuilding.com/blog/research-finds-link-between-personality-traits-and-their-impact-on-addressing-conflict/): Tehrani, H. D., & Yamini, S. - [Research Shows Too Much Cooperation Between Groups Can Cause Workplace Conflict](https://pollackpeacebuilding.com/blog/research-shows-too-much-cooperation-causes-workplace-conflict/): Schweiger, S., Konlechner, S. W., & Guttel, W. H. - [Diversity and Conflict Management: How to Foster Inclusivity Instead of Disputes](https://pollackpeacebuilding.com/blog/diversity-and-conflict-management/): A diverse workplace fuels creativity, drives innovation, and enhances problem-solving by bringing together individuals from different backgrounds and perspectives. - [New Study Shows Link Between Aggressive Behavior and Implementation of Steps to Resolve Conflict](https://pollackpeacebuilding.com/blog/new-study-shows-link-between-aggressive-behavior-and-implementation-of-steps-to-resolve-conflict/): Douglas, B., & Orpinas, P. - [13 Tools for Resolving Conflict in the Workplace](https://pollackpeacebuilding.com/blog/13-tools-for-resolving-conflict-in-the-workplace/): Have you ever been stuck wondering how to resolve disputes at work because office tension grew so high you weren’t sure if you could make it through the week? - [Study Explores Relationship Between Conflict Management Strategies and Organizational Performance](https://pollackpeacebuilding.com/blog/study-explores-relationship-between-conflict-management-strategies-and-organizational-performance/): Nneka, A., "Conflict management and organizational performance: A study of selected breweries in the south east Nigeria" (2019). - [How to Handle Conflict at Work: 6 Effective Strategies & Tips](https://pollackpeacebuilding.com/blog/5-ways-to-handle-conflict-in-the-workplace/): Conflict is part of every workplace. No matter how strong the team or how friendly the employees are, differences will eventually show up. - [How to Deal with Cliques & Favoritism in the Workplace](https://pollackpeacebuilding.com/blog/workplace-favoritism-cliques/): If you thought the days of the “in” crowd were left lingering in the high school cafeteria, your employed adult self may be disappointed. - [Employee Conflict Resolution: When is it Simply Time for Termination?](https://pollackpeacebuilding.com/blog/employee-conflict-resolution-time-for-termination/): Home > Blog > Employee Conflict Resolution: When is it Simply Time for Termination? - [The Effects of Servant Leadership on Quality of Work Life and Conflict](https://pollackpeacebuilding.com/blog/the-effects-of-servant-leadership-on-quality-of-work-life-and-conflict/): Merdiaty, N., Aldrin, N., & Runtu, D., (2019). Role of servant leadership on quality of work life (QWL) and work conflict with adversity quotient as mediator. - [Utilizing Conflict Resolution in the Workplace to Reduce Employee Turnover](https://pollackpeacebuilding.com/blog/utilizing-conflict-resolution-in-the-workplace-to-reduce-employee-turnover/): Employee turnover is a problem that some companies consistently suffer from. - [Workplace Relationships Stats: How Relationships Affect Engagement & Stress](https://pollackpeacebuilding.com/blog/workplace-relationships-stats/): Work and stress are two words that very frequently go together. - [Solving Family Conflict: 4 Conflict Management Skills to Teach Your Kids](https://pollackpeacebuilding.com/blog/solving-family-conflict-teach-kids/): Conflict with family members is common due to the nature of these types of relationships, and yet solving family conflict is not necessarily something we’re taught to do. - [New Study Examines the History, Opportunities, and Challenges for Mediation in Nigerian Land Disputes](https://pollackpeacebuilding.com/blog/new-study-examines-the-history-opportunities-and-challenges-for-mediation-in-nigerian-land-disputes/): Uwaezuoke, I.N., & Owolabi, M.K. - [Workplace Conflict at Walmart Erupts Once Again With Gender Discrimination Claims](https://pollackpeacebuilding.com/blog/workplace-conflict-at-walmart-erupts-once-again-with-gender-discrimination-claims/): Memos from the Equal Employment Opportunity Commission (EEOC) were made public last week, and they’re putting Walmart back in the spotlight. - [7 Types of Family Conflict: Why Do Families Fight? (+ Examples)](https://pollackpeacebuilding.com/blog/common-types-of-family-conflicts/): Home > Blog > 7 Types of Family Conflict: Why Do Families Fight? - [Family Conflict Resolution Strategies for a Family Fighting Over Money](https://pollackpeacebuilding.com/blog/family-conflict-resolution-strategies-money/): Any group of individuals in any sort of setting who are attempting to cooperate in some fashion are sure to run into conflict from time to time. - [Conflict Resolution for Startups: 9 Common Startup Conflicts & Tips to Manage Them](https://pollackpeacebuilding.com/blog/conflict-resolution-for-startups/): I’m sitting at a Thai Cafe on Mission St. in San Francisco. Piano jazz plays softly from the speaker in the ceiling. - [Humans' Natural State is Peace, Not Violence](https://pollackpeacebuilding.com/blog/peace-not-violence/): I have often heard the suggestion that “people are naturally violent.” And while it is true that human beings do have an innate capacity for violent aggression, I do not believe humans are intrinsically prone to violence. - [12 Roadblocks to Effective Communication & Why They Matter](https://pollackpeacebuilding.com/blog/12-roadblocks-communication/): Roadblocks to goal-oriented communication can negatively impact business, familial, and intimate relationships. - [Customer Service Conflict Resolution: 8 Strategies & 3 Examples](https://pollackpeacebuilding.com/blog/customer-service-conflict-resolution-guide/): Customer conflict arises frequently, especially in dynamic, fast-paced environments. - [Relationship Rules: Why a Relationship Agreement is Important](https://pollackpeacebuilding.com/blog/relationship-agreement-rules/): Relationship rules exist in all types of relationships, whether there’s a relationship agreement or not. - [The 6 C's of Relationship Rebuilding: A Conflict Resolution Process](https://pollackpeacebuilding.com/blog/relationship-conflict-resolution-process/): One of the saddest results of ongoing conflict is the destructive impact it can have on relationships. - [What Are the 5 Conflict Management Styles & Which is Best?](https://pollackpeacebuilding.com/blog/5-conflict-management-styles/): Home > Blog > What Are the 5 Conflict Management Styles & Which is Best? - [Conflict Identity: A Roadblock to Peace & Conflict Resolution](https://pollackpeacebuilding.com/blog/conflict-identity-roadblock-peace/): Most individuals and groups who appear stuck in long-standing conflicts define themselves, at least in part, as “the ones who must fight.” Whether they see themselves as victims, dominants, or simply as having to struggle to survive or thrive; whether this struggle is with another party or simply within themselves (the individual's life or among group members); this attachment to an identity of struggle is their “conflict identity.” A party's conflict identity is a powerful roadblock to peace and conflict resolution proceedings. - [A Proper Definition of Conflict Resolution](https://pollackpeacebuilding.com/blog/definition-conflict-resolution/): In order to begin implementing effective strategies for conflict management, one ought to be clear on the actual definition of conflict resolution. - [4 Conflict Resolution Tips That Will Actually Work](https://pollackpeacebuilding.com/blog/conflict-resolution-tips/): When you’re in conflict with another person, attitude is the one thing that can make the encounter productive and an opportunity for growth, rather than a stressful and destructive circumstance. - [Workplace Conflict: The Prevalence & Cost of Employer Lawsuits](https://pollackpeacebuilding.com/blog/workplace-conflict-lawsuits/): Small and medium-sized companies in the United States face nearly a 12% chance of being hit with an employment lawsuit. - [5 Outcomes of a Productive Meeting](https://pollackpeacebuilding.com/blog/productive-meeting/): Recently, a business client of PPS was experiencing massive communication problems within the executive team, which led to dramatic inefficiency and stress. - [The Fundamentals of Conflict & Conflict Resolution](https://pollackpeacebuilding.com/blog/fundamentals-of-conflict/): To understand conflict, we actually have to understand cooperation because they are both two sides of the same coin. - [The Evolution of Religion: A Mechanism for Cooperation and Conflict](https://pollackpeacebuilding.com/blog/evolution-religion-mechanism-cooperation-conflict/): There is a vast literature on the origins, functions, and proliferation of religious cognition, and an equal amount of debate among its researchers. - [The Importance of Confidentiality in Mediation](https://pollackpeacebuilding.com/blog/importance-confidentiality-in-mediation/): A mediator’s fundamental role is to act as a neutral third party who creates a safe space for open, effective dialog between the parties for the purpose of alternative dispute resolution (Beer & Packard, 2012). - [Conflict and The 6 Core Human Needs](https://pollackpeacebuilding.com/blog/conflict-6-core-human-needs/): When it comes to surviving and thriving for a human being, our focus must go to human needs fulfillment. - [Principled Negotiation: Definition, How-to & Examples](https://pollackpeacebuilding.com/blog/principled-negotiation-partners/): A client (we’ll call him Jason) recently came to me for counseling prior to a negotiation between him and his business partner. - [Researchers Examine the Positive Aspects of Conflict in the Workplace](https://pollackpeacebuilding.com/blog/researches-examines-the-positive-aspects-of-conflict-in-the-workplace/): Lou Y. & Lu, L., (2020). - [How to Resolve Conflict Between Supervisor and Employee](https://pollackpeacebuilding.com/blog/how-to-resolve-conflict-between-supervisor-and-employee/): Workplace conflict is inevitable. - [How to Address Toxic Work Relationships?](https://pollackpeacebuilding.com/blog/how-to-address-toxic-work-relationships/): Home > Blog > How to Address Toxic Work Relationships? - [Aggressive Behavior at Work: How to Deal With an Aggressive Employee](https://pollackpeacebuilding.com/blog/how-to-deal-with-aggression-in-the-workplace/): Even strong teams run into aggressive behavior at work, and leaders are expected to step in. - [Should You Hire a Conflict Resolution Company?](https://pollackpeacebuilding.com/blog/should-you-hire-a-conflict-resolution-company/): Home > Blog > Should You Hire a Conflict Resolution Company? - [Researchers Investigate the Meta-Definition of Empathy](https://pollackpeacebuilding.com/blog/researchers-investigate-the-meta-definition-of-empathy/): Guthridge, M., & Giummarra, M. J. - [How to Manage your Anger in the Workplace?](https://pollackpeacebuilding.com/blog/how-to-manage-your-anger-in-the-workplace/): Home > Blog > How to Manage your Anger in the Workplace? - [Examples of Value Conflict in the Workplace](https://pollackpeacebuilding.com/blog/examples-of-value-conflict-in-the-workplace/): Everyone has personal sets of values from which they make personal and professional decisions. - [Research Explores Conflict and Crisis Management Strategies and the Importance of Handling Them Appropriately](https://pollackpeacebuilding.com/blog/research-conflict-and-crisis-management-strategies-and-the-importance-of-handling-them-appropriately/): Wobodo, C. C., Orianzi, R., & Oko-Jaja, B. - [Study Examines Nurses' Use of Conflict Management in the Workplace](https://pollackpeacebuilding.com/blog/study-examines-nurses-use-of-conflict-management-in-the-workplace/): Başoğul, C., (2020). Conflict management and teamwork in workplace from the perspective of nurses. Perspectives in Psychiatric Care, 57(2). - [Research Examines the Value of Self-Control in the Workplace](https://pollackpeacebuilding.com/blog/research-examines-the-value-of-self-control-in-the-workplace/): Wang, Y., Chen, K., Dou, K., & Liu, Y. - [How to Resolve Misunderstandings in the Workplace](https://pollackpeacebuilding.com/blog/how-to-resolve-misunderstandings-in-the-workplace/): Have you ever been in a relationship that didn’t encounter at least the occasional misunderstanding? - [Research Examines How Role Conflict Impacts Job Satisfaction Among Nurses](https://pollackpeacebuilding.com/blog/research-examines-how-role-conflict-impacts-job-satisfaction-among-nurses/): Naseer, T., Ahmad, F., Bano, A, Kausar, N., Mahmood, S., & Ali, F. - [Research Explores Use of Conflict Management Games in Resolving and Understanding Workplace Conflict](https://pollackpeacebuilding.com/blog/research-conflict-management-games/): GanshKumar, R., Sujatha, L., & Guru, K. - [Research Investigates the Credibility of the ‘Monday Blues’ in Employee Workweeks](https://pollackpeacebuilding.com/blog/research-monday-blues-employee-workweeks/): Pindek, S., Zhou, Z. E., Kessler, S. R., Krajcevska, A., & Spector, P. E. - [Bring More Peace Into Your Life - Tip #19: Acknowledge Impact](https://pollackpeacebuilding.com/blog/bring-more-peace-into-your-life-tip-19-acknowledge-impact/): This week’s conflict resolution tip is about the importance of acknowledging impact when in conflict. - [How to Give a Sincere Apology](https://pollackpeacebuilding.com/blog/how-to-give-a-sincere-apology/): If you find yourself in a situation where you’ve wronged someone in some way, you likely have had the feeling that you need to apologize to them. - [Research Analyzes Relationship Between Arrogant Leadership, Negative Gossip, and Employee Resilience](https://pollackpeacebuilding.com/blog/research-arrogant-leadership-employee-resilience/): De Clercq, D., Fatima, T., & Jahanzeb, S. - [How to Repair a Relationship with a Business Partner](https://pollackpeacebuilding.com/blog/how-to-repair-a-relationship-with-a-business-partner/): There are many different types of relationships in a workplace that can experience the negative effects of conflict. - [The 12 Keys to Being a Peaceful Person](https://pollackpeacebuilding.com/blog/keys-to-being-a-peaceful-person/): What makes a peaceful person? This question is something everyone from parents to organizational leaders want the answer to. - [Research Evaluates Relationship Between Organizational Culture and Conflict, and the Resulting Impacts on Performance](https://pollackpeacebuilding.com/blog/research-evaluates-relationship-between-organizational-culture-and-conflict-and-the-following-impacts-on-performance/): Veerankutty, K., & Rehna, V. J. - [Research Presents the Benefits of Intergroup Relational Identity for Organizations](https://pollackpeacebuilding.com/blog/research-presents-the-benefits-of-intergroup-relational-identity-for-organizations/): Will a leader’s promotion of intergroup relational identity increase psychological safety and trust in the leader? - [How to Grow from Substantive Conflict in the Workplace](https://pollackpeacebuilding.com/blog/substantive-conflict-in-the-workplace/): Substantive conflict in the workplace revolves around how the work is getting done. - [The 5 Different Types of Apologies: How to Give an Honest Apology](https://pollackpeacebuilding.com/blog/the-5-different-types-give-an-honest-apology/): How can one best give an honest apology? It is no surprise that apology is a very complex subject. - [Research Suggests 5 Crucial Factors for Peace Interventions](https://pollackpeacebuilding.com/blog/research-suggests-5-crucial-factors-for-peace-interventions/): What are the enabling and motivating personality factors that affect peaceful behavior? - [8 Actionable Steps to a Peaceful Organization](https://pollackpeacebuilding.com/blog/8-keys-to-a-peaceful-organization/): Earlier this year, we wrote a summary of a research paper that studied societies with inherent peace systems and came up with eight actionable keys to a peaceful organization. - [Foundations of Intergroup Contact Research: Allport's "The Nature of Prejudice"](https://pollackpeacebuilding.com/blog/the-nature-of-prejudice/): These are rather self-explanatory, but imply that for improved positive contact amongst members of different groups, they should be of relatively the same social status, have a common goal to attain together, cooperate toward said goal, and together recognize a singular authority that can help oversee/encourage intergroup relations. - [The Foundations of Intergroup Conflict Research: The Robbers Cave Experiment](https://pollackpeacebuilding.com/blog/intergroup-conflict-robbers-cave/): University of Oklahoma. Institute of Group Relations, & Sherif, M. - [Research Shows Benefits of Workplace Conflict in Some Organizations](https://pollackpeacebuilding.com/blog/research-shows-benefits-of-workplace-conflict-in-some-organizations/): Phulpoto, K., Hussain, N., Buriro, G. S., & Maitlo, Y. - [Tip #14: Look at Conflict with Optimism](https://pollackpeacebuilding.com/blog/tip-14-look-at-conflict-with-optimism/): This week’s conflict resolution tip is about how it is important to look at conflict with optimism. - [Managing Emotional Conflict in the Workplace](https://pollackpeacebuilding.com/blog/managing-emotional-conflict-in-the-workplace/): Many people will say that emotions don’t belong in the workplace. - [Tip #12: Address the Perception of Threat](https://pollackpeacebuilding.com/blog/tip-12-address-the-perception-of-threat/): This week’s conflict resolution tip is about the importance of addressing the perception of threat when in conflict. - [3 Common Causes of Cross Cultural Conflict in the Workplace](https://pollackpeacebuilding.com/blog/common-causes-of-cross-cultural-conflict-in-the-workplace/): Everyone deserves to feel safe and included in their workplace. - [Tip #11: Create Peace Within Yourself](https://pollackpeacebuilding.com/blog/tip-11-create-peace-within-yourself/): This week’s conflict resolution tip is about the importance of creating peace within yourself. - [Employment Relations and Conflict Resolution](https://pollackpeacebuilding.com/blog/employment-relations-and-conflict-resolution/): Billions of company dollars and millions of company hours are sacrificed every year to workplace conflict. - [Tip #10: Speak Calmly and Respectfully](https://pollackpeacebuilding.com/blog/tip-10-speak-calmly-and-respectfully/): This week’s conflict resolution tip is about the importance of speaking calmly and respectfully when in conflict. - [Literature Review Highlights the Relationship between Team Conflict, Conflict Management, and Team Performance](https://pollackpeacebuilding.com/blog/literature-review-highlights-the-relationship-between-team-conflict-conflict-management-and-team-performance/): Luo, Y., & Lu, L. (2020, November). A review of research on team conflict, conflict management and team performance. - [Research Explains How Language May Impact Likelihood of Furthering Intergroup Relationships](https://pollackpeacebuilding.com/blog/research-explains-how-language-may-impact-likelihood-of-furthering-intergroup-relationships/): Kim, S. & Harwood, J. - [Empathy Can Be Learned, But How? Research on the Impact of Empathy Training](https://pollackpeacebuilding.com/blog/empathy-can-be-learned-but-how-research-on-the-impact-of-empathy-training/): Home > Blog > Empathy Can Be Learned, But How? - [Tip #7: Challenge your Beliefs](https://pollackpeacebuilding.com/blog/tip-7-challenge-your-beliefs/): This week’s conflict resolution tip is about the importance of challenging your beliefs. - [Preference for Cliques: What this Study on Social Dominance Orientation Tells us about Hierarchy in the Workplace](https://pollackpeacebuilding.com/blog/preference-for-cliques-what-this-study-on-social-dominance-orientation-tells-us-about-hierarchy-in-the-workplace/): Wang, C., Huang, F., Stathi, S., & Vezzali, L. - [Interview Question: Tell Me About a Conflict with a Coworker and How You Resolved It](https://pollackpeacebuilding.com/blog/interview-question-tell-me-about-a-conflict-with-a-coworker-and-how-you-resolved-it/): If you’re on the hunt for a new job or you’re growing worried about your upcoming job interview, you may find yourself trying to remember some typical questions a potential employer may ask. - [Study Examines How Team Power Dynamics Affect Shared Leadership Effectiveness](https://pollackpeacebuilding.com/blog/study-examines-how-team-power-dynamics-affect-shared-leadership-effectiveness/): Sinha, R., Chiu, C., & Srinivas, S.B. - [Tip #6: Focus on the Individual, Not the Group](https://pollackpeacebuilding.com/blog/tip-6-focus-on-the-individual-not-the-group/): This week’s conflict resolution tip highlights the importance of focusing on the individual, instead of the group when you are in conflict. - [Tip #5: Take a Moment Before Responding](https://pollackpeacebuilding.com/blog/take-a-moment-before-responding/): This week’s conflict resolution tip is to take a moment before responding. Imagine the most recent conflict you had with someone. How did you feel? - [Creating Workplace Peace: Mitigating Risk and Managing Conflict in Organizations](https://pollackpeacebuilding.com/blog/creating-workplace-peace-mitigating-risk-and-managing-conflict-in-organizations/): What are the keys to creating workplace peace? How can leaders go about mitigating risk and managing conflict in organizations? - [4 Common Problems and Challenges for Mediators](https://pollackpeacebuilding.com/blog/common-problems-and-challenges-for-mediators/): When workplace conflict requires intervention, employers may have to decide between flexing their own conflict resolution skills or getting the help of third-party mediation services. - [Review Analyzes the Weaknesses of the Implicit Association Test on Predicting Behavior](https://pollackpeacebuilding.com/blog/review-analyzes-the-weaknesses-of-the-implicit-association-test-on-predicting-behavior/): Meissner, F., Grigutsch, L.A., Koranyi, N., Müller, F., & Rothermund, K. - [Tip #3: Take Responsibility Where You Can](https://pollackpeacebuilding.com/blog/tip-3-take-responsibility-where-you-can/): This week’s conflict resolution tip is about taking responsibility where you can. - [Research Explores Relationship Between Conflict and Identity: What We Know and What We Need to Know](https://pollackpeacebuilding.com/blog/research-explores-relationship-between-conflict-and-identity-what-do-we-know-and-what-do-we-need-to-know/): Chowdhury, S. M. - [Tip #2: Be Clear on Your Intentions](https://pollackpeacebuilding.com/blog/tip-2-be-clear-on-your-intentions/): This week’s conflict resolution tip is about being clear on your intentions. - [Preventing and Addressing Cross Cultural Conflict in the Workplace](https://pollackpeacebuilding.com/blog/cross-cultural-conflict-in-the-workplace/): Cross cultural conflict in the workplace can arise when different perceptions around power, resources, and compatibility create competition between individuals or groups. - [Study Shows Teamwork Workshop Leads to Greater Growth Mindset and Team Communication](https://pollackpeacebuilding.com/blog/teamwork-workshop-growth-mindset/): Bradley, C.L., Jeter, E., Lee, S. & Cooper, J.B. - [Research Shows Value of Empathy to Prevent Conflict](https://pollackpeacebuilding.com/blog/research-shows-value-of-empathy-to-prevent-conflict/): Smolyaninova, O.G., Posokhova, S.T., Izotova, M.Kh. - [Targeting Conflict Management Techniques in the Workplace](https://pollackpeacebuilding.com/blog/targeting-conflict-management-techniques-in-the-workplace/): Conflict is inevitable in the workplace but it doesn’t have to cut the organization down at its knees. - [Research Explores Negative Identity and Its Impact on Conflict Resolution](https://pollackpeacebuilding.com/blog/research-explores-negative-identity-and-its-impact-on-conflict-resolution/): What is negative identity, and how does it contribute to conflict? - [PPS Spotlight on Peacebuilder Colleen Passard](https://pollackpeacebuilding.com/blog/pss-spotlight-on-peacebuilder-colleen-passard/): Throughout her career, Peacebuilder Colleen Passard has focused on the role presence and consciousness play in actuating leaders, organizations, teams and individuals to live into their highest potential. - [Social Media Usage and Intergroup Relations: Why Increased Usage Leads to Decreased Peace and How to Curate Truly Inclusive Spaces](https://pollackpeacebuilding.com/blog/social-media-usage-and-intergroup-relations-increased-usage-leads-to-decreasing-peace/): Gallacher, J. D., Heerdink, M. W., & Hewstone, M. - [Study Analyzes Relationship Between Conflict Management and Emotional Intelligence](https://pollackpeacebuilding.com/blog/study-analyzes-relationship-between-conflict-management-and-emotional-intelligence/): Winardi, M.A., Prentice, C. & Weaven, S. - [Study Shows Value of Conflict Management Training in Raising Manager Confidence](https://pollackpeacebuilding.com/blog/study-shows-value-of-conflict-management-training-in-raising-manager-confidence/): How does conflict management training impact the confidence managers have of their conflict knowledge? - [Study Examines 7 Theories that Help Us Better Understand Work-Life Balance](https://pollackpeacebuilding.com/blog/study-examines-7-theories-that-help-us-better-understand-work-life-balance/): Bello, Z., & Tanko, G.I. - [How to Resolve Personality Conflicts in the Workplace](https://pollackpeacebuilding.com/blog/how-to-personality-conflicts-in-the-workplace/): Understanding personality conflicts in the workplace is important for managers and employees alike to ensure disputes or frustrations with others are not impeding the team's ability to remain engaged and productive. - [Meta-Analysis of Prejudice Reduction Research Explains Where We Must Better Our Understanding](https://pollackpeacebuilding.com/blog/meta-analysis-prejudice-reduction-research-better-understanding/): Levy Paluck, E., Porat, R., Clark, C. S., & Green, D. P. - [Study Suggests Conflict Management Leads to Greater Organizational Effectiveness](https://pollackpeacebuilding.com/blog/study-suggests-conflict-management-leads-to-greater-organizational-effectiveness/): Gwanyo, Y.E., Dicksonn, C.N., & Talatu, M. - [Common Factors Affecting Conflict in the Workplace](https://pollackpeacebuilding.com/blog/common-factors-affecting-conflict-in-the-workplace/): Conflict in the workplace is inevitable, but that doesn’t mean it should be avoided or prevented where possible. - [Study Examines the Neural Bases of Feeling Understood vs Misunderstood](https://pollackpeacebuilding.com/blog/study-examines-the-neural-bases-of-feeling-understood-vs-misunderstood/): Morelli, S. A., Torre, J. B., & Eisenberger, N. I. - [3 Ted Talks Conflict Resolution in the Workplace Can Benefit From](https://pollackpeacebuilding.com/blog/3-ted-talks-conflict-resolution-in-the-workplace-can-benefit-from/): Everyone loves a good Ted Talk. - [Research Shows Impact of Cultural Mixing in Creating Positive Intergroup Relations](https://pollackpeacebuilding.com/blog/research-shows-impact-of-cultural-mixing-in-creating-positive-intergroup-relations/): Bao, Y., Zhao, Y., Xiao, Z., Liang, F., Wang, W., & Li, B. - [Resolving Cognitive Conflict at Work: 5 Examples & 3 Strategies](https://pollackpeacebuilding.com/blog/resolving-cognitive-conflict-in-the-workplace/): Navigating through cognitive conflict can transform challenges into catalysts for growth. - [How Are Competition and Conflict Linked, and What Does This Mean for Conflict Resolution?](https://pollackpeacebuilding.com/blog/how-are-competition-and-conflict-linked-and-what-does-this-mean-for-conflict-resolution/): Home > Blog > How Are Competition and Conflict Linked, and What Does This Mean for Conflict Resolution? - [Study Shows Effect of Leadership Style and Conflict Management on Job Satisfaction](https://pollackpeacebuilding.com/blog/study-shows-effect-of-leadership-style-and-conflict-management-on-job-satisfaction/): What is the effect of leadership and conflict management on job satisfaction? - [Diversity Training for Employees: 5 Fun Diversity Games](https://pollackpeacebuilding.com/blog/diversity-training-for-employees-5-fun-diversity-games/): Diversity training for employees is important to ensure your workplace is inclusive and fair to all employees. - [The Benefits of Diversity Training](https://pollackpeacebuilding.com/blog/the-benefits-of-diversity-training/): The idea of diversity training is becoming increasingly popular since there are myriad benefits to diversity in the workplace. - [Conflict Management, Conflict Resolution, and Conflict Transformation: What’s the Difference?](https://pollackpeacebuilding.com/blog/conflict-management-conflict-resolution-and-conflict-transformation-whats-the-difference/): Home > Blog > Conflict Management, Conflict Resolution, and Conflict Transformation: What’s the Difference? - [Conflict Resolution Training Online](https://pollackpeacebuilding.com/blog/conflict-resolution-training-online/): With many businesses adapting to remote work, it may seem like the old conflict issues of the past are no longer a problem. - [Peace Is Not Merely The Absence Of War: What The Case Of Abuja in Nigeria Teaches Us About Workplace Conflict](https://pollackpeacebuilding.com/blog/peace-is-not-merely-the-absence-of-war-what-the-case-of-abuja-in-nigeria-teaches-us-about-workplace-conflict/): How is peace defined? Merely as the absence of war, or also the presence of positive, cooperative relations between two communities? - [Sadness Can Lead To Peace: Study Looks At The Effect Of Sadness In Reducing Polarization](https://pollackpeacebuilding.com/blog/sadness-can-lead-to-peace-study-looks-at-the-effect-of-sadness-in-reducing-polarization/): Gur, T., Ayal, S. and Halperin, E. (2020), A Bright Side of Sadness: The Depolarizing Role of Sadness in Intergroup Conflicts. Eur J Soc Psychol. - [Study Shows Relationship Between Organizational Identity and Workplace Conflict](https://pollackpeacebuilding.com/blog/study-shows-relationship-between-organizational-identity-and-workplace-conflict/): Mikkelsen, E. and Humle, D. “Dynamics of overt and covert conflict in organizations: The power of organizational identity” (2020). - [Research Shows the Value of Confidence for Negotiators in Creating Ideal Resolutions](https://pollackpeacebuilding.com/blog/research-shows-the-value-of-confidence-for-negotiators-in-creating-ideal-resolutions/): Tuncel, E., Kong, D. T., Parks, J. M., & van Kleef, G. A. - [Study Finds the Presence of Organizational Justice Leads to Higher Quality Work Environment](https://pollackpeacebuilding.com/blog/organizational-justice-leads-quality/): Vance, M. “What's really going on? Organizational justice and quality of workplace environment moderated by perceived supervisor support” (2020). - [Conflict and Negotiation in the Workplace](https://pollackpeacebuilding.com/blog/conflict-and-negotiation-in-the-workplace/): Managing conflict and negotiation in the workplace is an important task that’s easier accomplished when workplaces have a company culture that celebrates effective communication. - [Recent Study Shows Why Unbiased Third-Party Intervention Is Effective in Resolving Civil Conflict](https://pollackpeacebuilding.com/blog/unbiased-third-party-civil-conflict/): There is a lot of evidence available which suggests that peacekeeping is effective, but little is known about why it works. - [Study Shows Effects of Workplace Conflict on Employee Productivity](https://pollackpeacebuilding.com/blog/study-shows-effects-of-workplace-conflict-on-employee-productivity/): Shakoor, R., Hafeez, M., Maeenuddin*, Yusrini, L., and Hussain, A., “Workplace conflicts and its effect on employee productivity: A mediating role of workplace politics” (2020). - [Study Details Negative Effects of Toxic Leadership and Workplace Bullying](https://pollackpeacebuilding.com/blog/study-details-negative-effects-of-toxic-leadership-and-workplace-bullying/): Kurtulmuş, B.E., “Toxic leadership and workplace bullying: The role of followers and possible coping strategies” (2020). - [Managing Conflict in an Organization Through Communication](https://pollackpeacebuilding.com/blog/managing-conflict-in-an-organization-through-communication/): Math, science, literature, and history are all subjects that schools focus their attention on, but social skills, conflict resolution, and communication skills aren't typically things we get a formal education on. - [Study Shows the Importance of Workplace De-Escalation Training](https://pollackpeacebuilding.com/blog/study-shows-the-importance-of-workplace-de-escalation-training/): Skiba, R., “Conflict De-Escalation: Workplace Training” (2020). Scientific Research, 8(7), 153-162. - [Research Shows "Communication Harmony" Plays Role in Resolving Conflict](https://pollackpeacebuilding.com/blog/research-shows-communication-harmony-plays-role-in-resolving-conflict/) - [How to Build Rapport When Managing Conflict in Organizations](https://pollackpeacebuilding.com/blog/managing-conflict-in-organizations/): When you got that big promotion to a managerial position at work, it was likely because you demonstrated a specific skill set related to the job and hopefully some leadership qualities, too. - [4 Ways Leaders Effectively Manage Employee Conflict](https://pollackpeacebuilding.com/blog/4-ways-leaders-effectively-manage-employee-conflict/): Few things disrupt team dynamics more than unresolved workplace disputes. Research from CPP Inc. - [What Gandhi Can Teach Us About Resolving Conflict and Attaining Peace](https://pollackpeacebuilding.com/blog/what-gandhi-can-teach-us-about-resolving-conflict-and-attaining-peace/): Kumar, A., & Kumar Singh, A. - [Business Impacts of Gender Conflict in the Workplace](https://pollackpeacebuilding.com/blog/gender-conflict-in-the-workplace/): Gender goes beyond whether or not someone is just male, female, or non-binary. - [New Research Examines How Transformational Leadership Meets Psychological Needs](https://pollackpeacebuilding.com/blog/new-research-examines-how-transformational-leadership-meets-psychological-needs/): Bojović, I. and Jovanović, S. “Transformational leadership and psychological needs of employees” (2020). Technium Social Sciences Journal, 226-235. - [Research Answers 10 Questions about Generational Differences in the Workplace](https://pollackpeacebuilding.com/blog/research-answers-10-questions-about-generational-differences-in-the-workplace/): Rudolph, C., Rauvola, R., Costanza, D., & Zacher, H. (2020, In Press). - [How to Use Informal Conflict Resolution Strategies in the Workplace](https://pollackpeacebuilding.com/blog/informal-conflict-resolution-strategies/): All workplaces experience conflict to varying degrees of intensity. - [Conflict Triggers Workplace](https://pollackpeacebuilding.com/blog/conflict-triggers-workplace/): Reducing instances of conflict in the workplace is often an overlooked goal. - [Study Examines Why Extroversion and Introversion Matter in the Workplace](https://pollackpeacebuilding.com/blog/study-examines-why-extroversion-and-introversion-matter-in-the-workplace/): Taylor, M. “Personality styles: Why they matter in the workplace” (2020). Economic Alternatives, 2020, Issue 1, pp. - [Value Conflict: Definition, Examples, and Resolutions](https://pollackpeacebuilding.com/blog/value-conflict/): Value conflict arises when individuals or groups hold differing beliefs or values that clash, impacting their interactions and decisions. - [Conflict and Confrontation in the Workplace](https://pollackpeacebuilding.com/blog/conflict-and-confrontation-in-the-workplace/): During stressful seasons, it can feel like a herculean task to manage or avoid conflict and confrontation in the workplace. - [Recent Study Dives Deep on the Conversations We Avoid and Why We Avoid Them](https://pollackpeacebuilding.com/blog/recent-study-dives-deep-on-the-conversations-we-avoid-and-why-we-avoid-them/): Sun, K. and Slepian, M.,“The conversations we seek to avoid” (2020). Organizational Behavior and Human Decision Processes 160, 87-105. - [Studies Illustrate the Factors of Intrafamily Conflict in Family Businesses](https://pollackpeacebuilding.com/blog/studies-illustrate-the-factors-of-intrafamily-conflict-in-family-businesses/): Kubíček, A. and Machek, O. “Intrafamily conflicts in family businesses: A systematic review of the literature and agenda for future research” (2020). - [4 Signs of Escalating Behavior (With Examples)](https://pollackpeacebuilding.com/blog/escalating-behavior-signs-examples/): Conflicts are part of human nature, even in a seemingly peaceful workplace. - [The Escalation Cycle: 7 Stages and How to Interrupt Them at Work](https://pollackpeacebuilding.com/blog/behavior-escalation-cycle/): Tension at work often builds gradually. Even strong teams see moments when frustration builds over a tight deadline or a tense handoff. - [12 Types of Employee Training—Advantages & Examples](https://pollackpeacebuilding.com/blog/types-of-employee-training/): Workplace training and development are crucial for any organization that aims to equip its employees to address modern-day challenges. - [The HEARD Method for Customer Service: What It Is & How to Apply It](https://pollackpeacebuilding.com/blog/heard-method/): In the dynamic realm of customer service, managing conflicts effectively and ensuring client satisfaction are paramount for preserving a positive brand image. - [Navigating Conflict Resolution in Close Relationships: Strategies for Effective Communication](https://pollackpeacebuilding.com/blog/navigating-conflict-resolution-in-close-relationships/): Conflict is an inescapable part of relationships, and how we guide and fix it can profoundly impact their dynamics and toughness. - [De-Escalation Skills: 10 Techniques to De-Escalate a Situation at Work](https://pollackpeacebuilding.com/blog/de-escalation-skills/): Conflict is a natural part of working together, and tense moments can affect managers, HR leaders, and frontline employees alike. - [3 Customer Service Conflict Examples (With Resolutions)](https://pollackpeacebuilding.com/blog/conflict-with-customers-examples/): Navigating customer service conflicts is an inevitable part of business that, when handled correctly, can transform potentially negative experiences into opportunities for growth and customer loyalty. - [Employee Engagement Statistics to Know in 2026](https://pollackpeacebuilding.com/blog/employee-engagement-statistics/): Imagine your workplace where every employee is not just present but is genuinely enthusiastic and committed to their roles. - [Leveraging Workforce Intelligence to Foster Team Harmony](https://pollackpeacebuilding.com/blog/leveraging-workforce-intelligence-to-foster-team-harmony/): In the intensely competitive modern market, it has become increasingly essential to maintain a well-functioning, productive team. - [How To Deal With Workplace Gossip: A Conflict Resolution Guide](https://pollackpeacebuilding.com/blog/how-to-deal-with-workplace-gossip/): Let's be honest: Every workplace has its share of gossip. - [Two Change Management Models & Strategies: A Comprehensive Guide](https://pollackpeacebuilding.com/blog/change-management-models-strategies/): Contemporary organizations must rapidly evolve to succeed. - [How To Deal With Difficult People at Work: Collaborating Among Conflict](https://pollackpeacebuilding.com/blog/how-to-deal-with-difficult-people-at-work/): We've all experienced it—the clash with difficult coworkers or demanding bosses. Maybe they're always negative, quick to blame, or simply impossible to please. - [Customer Service Etiquette: 7 Essential Tips](https://pollackpeacebuilding.com/blog/customer-service-etiquette/): In the fast-paced business realm, where every interaction can tip the scales toward success or setback, customer service etiquette is the cornerstone of building and maintaining positive customer relationships. - [Professionalism in the Workplace: Tips & Strategies](https://pollackpeacebuilding.com/blog/professionalism-in-the-workplace/): Ask any manager what separates thriving teams from chaotic ones, and the answer often comes down to professionalism. - [How to Improve Company Culture: 10 Tried-and-Tested Ideas](https://pollackpeacebuilding.com/blog/how-to-improve-company-culture/): You might have heard the term "company culture." - [Why is Company Culture Important?](https://pollackpeacebuilding.com/blog/importance-of-company-culture/): Home > Blog > Why is Company Culture Important? - [9 Challenges Faced by Human Resources Managers](https://pollackpeacebuilding.com/blog/human-resources-challenges/): There’s no way to sugarcoat it; HR managers have their plates full. - [Conflict Resolution: Definition, Strategies & More [Complete Guide]](https://pollackpeacebuilding.com/blog/conflict-resolution/): Conflict resolution is an essential mechanism for navigating the turbulent waters of disagreements and fostering a harmonious work environment. - [8 Common Leadership Weaknesses to Address Now](https://pollackpeacebuilding.com/blog/leadership-weaknesses/): In the dynamic landscape of organizational success, the role of effective leadership is paramount. - [Employee Engagement: Definition, Examples & Improvement Ideas](https://pollackpeacebuilding.com/blog/employee-engagement/): According to Gallup, 65% of the U.S. workforce is not actively engaged, and this results in about $300 billion in lost productivity every year. - [What Is Active Listening? Definition, Skills, and Examples](https://pollackpeacebuilding.com/blog/active-listening/): Home > Blog > What Is Active Listening? - [9 Important Cognitive Biases That Fuel Conflict](https://pollackpeacebuilding.com/blog/cognitive-biases-fuel-conflict/): In our daily interactions, conflicts often arise due to differences in opinions, values, or beliefs. - [How Crisis Intervention & De-Escalation Training Reduce Conflict](https://pollackpeacebuilding.com/blog/crisis-intervention-de-escalation-training/): When it comes to conflict resolution, de-escalation training can go a long way toward calming the situation and everyone involved. - [Ethical Considerations in Conflict Coaching: Maintaining Neutrality and Confidentiality](https://pollackpeacebuilding.com/blog/ethical-considerations-in-conflict-coaching/): A big part of conflict resolution training is knowing how to talk to those involved in a conflict. - [Alternative Dispute Resolution Methods for Large Businesses](https://pollackpeacebuilding.com/blog/alternative-dispute-resolution-methods-for-large-businesses/): As your business scales, disputes are inevitable. It could be a dispute over IP, or claims you've breached a contract. - [Resolving Interdepartmental Conflicts in Large-Scale Businesses](https://pollackpeacebuilding.com/blog/resolving-interdepartmental-conflicts-in-large-scale-businesses/): For HR teams and operations managers, one of the most important parts of the job is resolving interdepartmental conflict and preventing it before it starts. - [What Is De-Escalation? Definition, Psychology, and Examples](https://pollackpeacebuilding.com/blog/psychology-of-de-escalation/): Home > Blog > What Is De-Escalation? - [How to De-Escalate an Angry Customer: Call Center Techniques That Work on the Phone](https://pollackpeacebuilding.com/blog/call-center-de-escalation-techniques/): To de-escalate an angry customer on the phone, let them finish without interruption, then acknowledge the emotion and paraphrase what you heard. - [Why Is De-Escalation Important? Workplace Benefits and Core Principles](https://pollackpeacebuilding.com/blog/positive-impacts-of-de-escalation-training-for-any-business/): Home > Blog > Why Is De-Escalation Important? - [Conflict Resolution Metrics: Measuring the Impact of Training in Large-Scale Organizations](https://pollackpeacebuilding.com/blog/conflict-resolution-metrics-measuring-the-impact-of-training-in-large-scale-organizations/): If you are a supervisor at a large organization or are otherwise in a leadership role, maintaining a healthy work environment is naturally a top priority. - [Addressing Power Dynamics in Conflict Resolution: Insights For Large Organizations](https://pollackpeacebuilding.com/blog/addressing-power-dynamics-in-conflict-resolution-insights-for-large-organizations/): Conflicts arise in companies of all sizes. When problems erupt within large organizations, the ripple effects can be felt throughout various departments. - [Conflict Resolution Training as a Catalyst for Organizational Growth in Large-Scale Businesses](https://pollackpeacebuilding.com/blog/conflict-resolution-training-for-organizational-growth/): Workplace conflicts can often be a bit frightening for large-scale organizations. - [Managing Conflict in Large-Scale Organizations: Strategies for Success](https://pollackpeacebuilding.com/blog/managing-conflict-in-large-organizations/): When running a large-scale organization, there are tons of moving parts to pay attention to. - [How to Mediate a Conflict At Work - An Excerpt from Alicia Dunams](https://pollackpeacebuilding.com/blog/mediate-conflict-at-work/): We are thrilled to introduce Alicia Dunams as our guest writer this month, featuring her new book, How to Talk To Your Enemies: 101+ Ways to Turn Hostility Into Peace, now available on Amazon. - [Resolving Workplace Conflict Before Quitting: 6 Tips for a Graceful Exit](https://pollackpeacebuilding.com/blog/resolving-workplace-conflict-before-quitting/): Over 50.5 million people quit their jobs in 2022, besting 2021 and earning the title of the ‘year of the great resignation’. - [7 Ways In Which HRIS is Revolutionizing Human Resources](https://pollackpeacebuilding.com/blog/human-resources-information-system/): Human resource information system (HRIS) is a revolutionary technology that more and more companies are adopting. - [What is Peacebuilding? A Unified Definition is Needed](https://pollackpeacebuilding.com/blog/what-is-peacebuilding/): Home > Blog > What is Peacebuilding? - [Resolving Employee Conflicts in the SaaS Industry: Tips and Techniques](https://pollackpeacebuilding.com/blog/resolving-employee-conflicts-saas-industry/): The SaaS industry is known for its fast-paced and constantly changing environment. - [11 Effective Conflict Resolution Strategies for Retail Businesses](https://pollackpeacebuilding.com/blog/11-effective-conflict-resolution-strategies-for-retail-businesses/): Conflicts are inevitable in the business world. Your customers expect something from you and will be disappointed if you don't deliver it. - [One Critical Rule to Having Peaceful Relationships](https://pollackpeacebuilding.com/blog/one-critical-rule-to-having-peaceful-relationships/): There are various elements to thriving or successful relationships, depending on the type of relationship and environment. - [How to Resolve Conflict in Remote & Hybrid Teams Effectively](https://pollackpeacebuilding.com/blog/workplace-conflict-in-a-remote-setup-how-to-handle-conflicts-among-remote-teams/): Despite the fact that most companies have resumed in-office work models, many have retained their remote setups. - [4 Conflict Scenarios at Work](https://pollackpeacebuilding.com/blog/4-conflict-scenarios-at-work/): Conflict can happen even at the happiest workplaces, resulting in tension and even productivity issues. - [A Beginner's Guide to Understanding Conflict Management in the Workplace](https://pollackpeacebuilding.com/blog/a-beginners-guide-to-understanding-conflict-management-in-the-workplace/): The ability to manage conflict is a skill you need sooner or later in any leadership role. - [8 Ways of Resolving Conflict in an Organization](https://pollackpeacebuilding.com/blog/3-ways-of-resolving-conflict-in-an-organization/): Organizations and institutions are prone to conflict like any other business, even if said organizations/institutions are nonprofit. - [Consequences of Emotional Conflict in the Workplace](https://pollackpeacebuilding.com/blog/consequences-of-emotional-conflict-in-the-workplace/): Disagreements happen from time to time in any workplace. - [How to Prevent Conflict When Arranging Corporate Events](https://pollackpeacebuilding.com/blog/how-to-prevent-conflict-when-arranging-corporate-events/): It is safe to say that a corporate event is a high-pressure environment. Everything needs to be arranged, from the budget to corporate travel to the agenda. - [Managing Downsizing: 4 Insightful Tips for Employee Layoffs](https://pollackpeacebuilding.com/blog/managing-downsizing-4-insighful-tips-for-employee-layoffs/): Businesses make the decision to downsize staff for many different reasons such as economic decline, mergers and cost-cutting. - [How Productive Conflict in the Workplace Can Be Beneficial](https://pollackpeacebuilding.com/blog/how-productive-conflict-in-the-workplace-can-be-beneficial/): When people think of conflict, they often think of hostility, tension, confrontation, personality clashes and heated arguments. - [Unresolved Conflict: 4 Consequences of Ignoring Workplace Tension](https://pollackpeacebuilding.com/blog/why-ignoring-conflict-within-the-workplace-is-so-detrimental/): Conflict within the workplace is something we've all encountered at some point, whether it's due to clashing personalities, differing work ethics, or simply the stress of a busy environment. - [6 Examples of Conflict with Supervisor](https://pollackpeacebuilding.com/blog/6-examples-of-conflict-with-supervisor/): At the workplace, people often spend more time with their colleagues than they do with their families. - [How to Motivate Employees Toward Organizational Change: 3 Levels of WHY](https://pollackpeacebuilding.com/blog/motivate-change-management/): Change is almost never easy. - [4 Helpful Tips for Managing Change and Conflict](https://pollackpeacebuilding.com/blog/4-helpful-tips-for-managing-change-and-conflict/): In any work environment, change can happen in many different areas such as company growth, new technology, changes in personnel, advances in technology and department reorganization. - [How to Stay Sane When Dealing With Conflict in the Workplace](https://pollackpeacebuilding.com/blog/how-to-stay-sane-when-dealing-with-conflict-in-the-workplace/): One of the arguably most important aspects of being a business leader is dealing with conflict in the workplace. - [Handling Conflict in the Workplace: What NOT to Do](https://pollackpeacebuilding.com/blog/handling-conflict-in-the-workplace-what-not-to-do/): Knowing what to do when a conflict arises in a work environment is naturally important, but so is knowing what to avoid. - [Workplace Conflict Examples: 7 Scenarios and Solutions for Leaders](https://pollackpeacebuilding.com/blog/4-examples-of-conflict-situations-in-the-workplace/): Common workplace conflict examples include clashing work styles, communication misunderstandings, and power struggles after a promotion. - [4 Examples of Conflict Resolution Scenarios](https://pollackpeacebuilding.com/blog/4-examples-of-conflict-resolution-scenarios/): Conflict in the workplace is unfortunately inevitable due to issues such as clashing personalities and wildly-different ideas. - [How to Deal With Conflict As a Supervisor](https://pollackpeacebuilding.com/blog/how-to-deal-with-conflict-as-a-supervisor/): Conflict at work is part of what makes teams human. Resolving conflict in the workplace as a supervisor is not always straightforward. - [3 Tips for Managing Stress and Conflict in the Workplace](https://pollackpeacebuilding.com/blog/3-tips-for-managing-stress-and-conflict-in-the-workplace/): In a perfect world, the workplace would be a place to do your job without stress or conflict, but it’s unrealistic to think that stress and conflict aren’t going to happen at work. - [Research Shows the Impacts of Conflicts on Productivity at the Workplace ](https://pollackpeacebuilding.com/blog/research-shows-the-impacts-of-conflicts-on-productivity-at-the-workplace/): Sharma , R. (2021, June). Impact of Conflicts on Productivity at Workplace . - [Research Shows How Generational Differences Impact the Workplace](https://pollackpeacebuilding.com/blog/research-shows-how-generational-differences-impact-the-workplace/): Applebaum , S. (2022, March 5). A Study of Generational Conflicts in the Workplace. - [3 Common Conflict Situations in the Workplace](https://pollackpeacebuilding.com/blog/3-common-conflict-situations-in-the-workplace/): When conflict happens in the workplace, it can affect productivity and morale. - [8 Examples of Conflict Management Skills in the Workplace](https://pollackpeacebuilding.com/blog/5-examples-of-conflict-management-skills-in-the-workplace/): Conflict management skills in the workplace are among the essential tools leaders need for happy, harmonious work environments. - [How to Mitigate Workplace Conflict During the Recruiting Process](https://pollackpeacebuilding.com/blog/how-to-mitigate-workplace-conflict-during-the-recruiting-process/): The recruitment process is challenging for hiring managers. The average recruiting process takes about 23.7 days across 25 countries. - [How to Prevent Workplace Conflict: 6 Tried-and-Tested Strategies](https://pollackpeacebuilding.com/blog/tips-for-prevention-of-conflict-in-the-workplace/): There are many effective ways to resolve conflict in the workplace, but the most effective way of all is to prevent it from happening in the first place. - [How Constructive Conflict in the Workplace Can Be Beneficial](https://pollackpeacebuilding.com/blog/how-constructive-conflict-in-the-workplace-can-be-beneficial/): When you think about conflict, you probably think about tension, arguments and heated disagreements. At work, people can disagree about many different things. - [Examples of Problem Solving Mediation](https://pollackpeacebuilding.com/blog/examples-of-problem-solving-mediation/): Problem solving mediation sessions provide businesses with avenues for resolving workplace conflicts quickly and effectively. - [Study Shows How to Fulfill Employees Psychological Needs](https://pollackpeacebuilding.com/blog/study-shows-how-to-fulfill-employees-psychological-needs/): Potential Model to Fulfill Employees Psychological Needs and Develop Inner Resources Kazulaske , E. (2020, August 5). Potential Model to Fulfill Employee Needs. - [3 Examples of Relationship Conflict in the Workplace](https://pollackpeacebuilding.com/blog/examples-of-relationship-conflict-in-the-workplace/): Relationship conflict in the workplace is nothing new, but should always be managed rather than ignored. - [Resolving Dysfunctional Conflict in the Workplace](https://pollackpeacebuilding.com/blog/resolving-dysfunctional-conflict-in-the-workplace/): There are many reasons for conflict in the workplace, but not all conflict is bad. - [How to Address Conflict in the Workplace: 8 Steps for Managers and HR Leaders](https://pollackpeacebuilding.com/blog/4-ways-of-addressing-conflict-in-the-workplace/): Addressing conflict in the workplace means spotting a disagreement early, talking calmly with each person in private, and understanding needs and interests beneath their positions. - [What to Do About Cross Cultural Conflict in the Workplace](https://pollackpeacebuilding.com/blog/what-to-do-about-cross-cultural-conflict-in-the-workplace/): Workplace conflict can happen anytime two or more people have different perspectives or goals, and disputes can happen for many different reasons. - [Research Shows Different Communication Styles for Employees and Supervisors to Improve Relationships](https://pollackpeacebuilding.com/blog/research-shows-different-communication-styles-for-employees-and-supervisors/): Employee - Supervisor Conflict Management in Organizations Mbrica , A. - [5 Conflict Management Strategies Used in the Workplace](https://pollackpeacebuilding.com/blog/4-conflict-management-strategies-used-in-the-workplace/): When it comes to mastering conflict resolution, understanding proven strategies is essential. - [How to Handle Interpersonal Conflict in the Workplace](https://pollackpeacebuilding.com/blog/how-to-handle-interpersonal-conflict-in-the-workplace/): Interpersonal conflict in the workplace can occur at any time, and involves two or more people. - [Defining a Conflict Resolution Process in the Workplace](https://pollackpeacebuilding.com/blog/defining-a-conflict-resolution-process-in-the-workplace/): A conflict in the workplace can cause work to be a distracting and tense environment, and the bad vibes can affect not only the people in conflict but also everyone around them. - [11 Examples of Coworker Conflict Scenarios](https://pollackpeacebuilding.com/blog/4-examples-of-coworker-conflict-scenarios/): If you are the manager of an office or other workplace, knowing how to deal with employee conflicts is essential. - [Study Shows A Conflict Model on Work Motivation](https://pollackpeacebuilding.com/blog/article-around-conflict-model-on-work-motivation/): Conflict Model on Work Motivation Augustina , G. - [Common Causes of Conflict Between Employees and Managers](https://pollackpeacebuilding.com/blog/common-causes-of-conflict-between-employees-and-managers/): Employees frequently have expectations of how a manager should lead the team or handle specific situations. - [Examples of Avoiding Conflict in the Workplace and Why to Try Something Else](https://pollackpeacebuilding.com/blog/5-examples-of-avoiding-conflict-in-the-workplace/): Workplace conflict can happen at any company, no matter how otherwise harmonious. - [The Importance of Workplace Appreciation (And How to Express It)](https://pollackpeacebuilding.com/blog/the-importance-of-workplace-appreciation/): Most of us like to feel appreciated in the workplace, though we’re not always willing to admit that praise is something we crave. - [Research Shows How Conflict Management is a Tool for Increasing Organizational Effectiveness ](https://pollackpeacebuilding.com/blog/how-conflict-management-is-a-tool-for-increasing-organizational-effectiveness/): How Conflict Management is a Tool for Increasing Organizational Effectiveness John-Eke, E. C., & Akintokunbo, O. O. (2020, May 14). - [14 Conflict Resolution Activities for Workplace Team Building](https://pollackpeacebuilding.com/blog/4-conflict-resolution-activities-for-workplace/): When it comes to resolving conflict in the workplace, prevention can be the "best medicine." - [3 Examples of Diversity Conflict in the Workplace](https://pollackpeacebuilding.com/blog/3-examples-of-diversity-conflict-in-the-workplace/): At many workplaces, people come from a wide variety of backgrounds and experiences. - [Study Shows How Negative Identity And Conflict Are Common In The Workplace](https://pollackpeacebuilding.com/blog/article-around-negative-identity-and-conflict/): What is negative identity? - [How to Resolve Personality Conflicts at Work in 3 Easy Steps](https://pollackpeacebuilding.com/blog/how-to-resolve-personality-conflicts-at-work/): Most teams have a blend of different working styles and temperaments, which is why a personality conflict can feel inevitable. - [How to Resolve Conflict With a Coworker and Why It Happens](https://pollackpeacebuilding.com/blog/how-to-resolve-conflict-with-a-coworker/): There are times throughout your working life when conflicts with coworkers can arise. - [Effective Tools for Mediating Conflict Between Two Employees](https://pollackpeacebuilding.com/blog/mediating-conflict-between-two-employees/): In the workplace, diverse people come together from different backgrounds and sooner or later, there are disagreements. - [Research Shows How To Understand Social Conflict ](https://pollackpeacebuilding.com/blog/article-around-understanding-social-conflict/): Article Around Understanding Social Conflict Munoz , S. - [Best Ways to Resolve Personality Clashes Among Employees](https://pollackpeacebuilding.com/blog/how-to-resolve-personality-clashes-among-employees/): Personality clashes among employees are hardly unusual, even in the most harmonious work environment. - [6 Common Mediation Problems](https://pollackpeacebuilding.com/blog/6-common-mediation-problems/): Whether you are the designated mediator at your job or work in conjunction with others to solve workplace conflicts, problems can arise. - [6 Helpful Benefits of Leadership Development Training](https://pollackpeacebuilding.com/blog/6-benefits-of-leadership-development-training/): Earning the respect of your employees takes time, which is normal and natural. - [Creative Approaches to Conflict Resolution in the Workplace](https://pollackpeacebuilding.com/blog/approaches-to-conflict-resolution-in-the-workplace/): When conflict happens in the workplace, it can be tempting to try to ignore it and hope it will blow over. - [New Study Shows How Communication Behaviors Make a Difference In Our Well-Being and Happiness ](https://pollackpeacebuilding.com/blog/new-study-shows-how-communication-behaviors-make-a-difference-in-our-well-being-and-happiness/): Mairivel , J. C. - [Common Leadership Conflicts in the Workplace](https://pollackpeacebuilding.com/blog/common-leadership-conflicts-in-the-workplace/): Conflicts at work are never limited to employees. They can also happen among management, which can create work environment tension that makes everyone uneasy. - [3 Examples of Conflict in the Workplace Scenarios](https://pollackpeacebuilding.com/blog/examples-of-conflict-in-the-workplace-scenarios/): In any work environment, there are usually many different working styles and personalities, which means there is a pretty good chance that conflict in the workplace is going to happen sooner or later. - [Conflict Escalation at Work: How to Deal With Confrontation Before It Grows](https://pollackpeacebuilding.com/blog/de-escalating-conflict-in-the-workplace-2/): Conflict escalation is the gradual rise in emotional intensity during a disagreement, as each person's reaction feeds the other's. - [Study Shows How Social Perceptions Influence Us, Others, and the Broader System](https://pollackpeacebuilding.com/blog/how-social-perceptions-influence-us-others-and-the-broader-system/): Ordabayeva, N., Lisjak, M., & Jones, A. C. - [Managing Personality Conflicts in the Workplace](https://pollackpeacebuilding.com/blog/managing-personality-conflicts-in-the-workplace/): So you’re managing a team that can’t seem to avoid personality conflicts in the workplace? - [Resolving Diversity Conflict in the Workplace](https://pollackpeacebuilding.com/blog/resolving-diversity-conflict-in-the-workplace/): Conflict within the workplace is complex and can have negative implications if left unaddressed. - [Research Examines the Role of Human Resource Managers in Workplace Conflict](https://pollackpeacebuilding.com/blog/research-examines-the-role-of-human-resource-managers-in-workplace-conflict/): Roper, I., & Higgins, P. - [The Five-Generation Workplace: Why Different Age Groups Misread Each Other](https://pollackpeacebuilding.com/blog/intergenerational-workplace-conflict/): A younger employee leaves a meeting feeling dismissed after receiving brief, highly direct feedback from a senior colleague. - [Why Employees Resist AI Rollouts When They Don’t Feel Consulted](https://pollackpeacebuilding.com/blog/employee-resistance-ai-rollouts/): A leadership team announces a new AI rollout intended to improve productivity, reduce administrative burden, and help the organization remain competitive. - [When Workplace Psychological Safety Becomes Performative](https://pollackpeacebuilding.com/blog/performative-workplace-psychological-safety/): Organizations today speak about psychological safety at work more than ever before. Leaders encourage feedback during meetings. - [What “Quiet Cracking” Is Really Telling Us About Workplace Trust](https://pollackpeacebuilding.com/blog/quiet-cracking-workplace-trust/): In many organizations, employees still show up to meetings, complete assignments, respond to messages, and meet performance metrics long after emotional strain has already started reshaping how they experience work internally. - [Silence Is Not Alignment: The Workplace Conflict Leaders Keep Missing](https://pollackpeacebuilding.com/blog/hidden-workplace-conflict-organizations/): In many organizations, workplace conflict does not begin with arguments, dramatic confrontations, or openly hostile behavior. - [Conducting Humane Law Firm Layoffs With Conflict Resolution Techniques](https://pollackpeacebuilding.com/blog/law-firm-layoffs/): Law firm layoffs are among the most difficult leadership challenges a firm can face. - [When “Patient Throughput” Starts Damaging Team Trust](https://pollackpeacebuilding.com/blog/patient-throughput-healthcare-team-trust/): In many hospitals, the pressure to improve patient throughput rarely feels dramatic in isolation. An emergency department shortens turnaround expectations. - [AI Workflow Changes and the Growing Trust Gap in Healthcare Teams](https://pollackpeacebuilding.com/blog/trust-gap-ai-healthcare-teams/): A hospital introduces new AI tools designed to improve efficiency, reduce administrative burden, and support clinical workflows. - [How To Navigate Nonprofit Leadership Transitions Without Organizational Conflict](https://pollackpeacebuilding.com/blog/nonprofit-leadership-transitions/): Leadership transitions are a normal part of every nonprofit's lifecycle, but that doesn't make them easy. - [Why Law Firm Partner Resentment Surfaces During Compensation Discussions](https://pollackpeacebuilding.com/blog/law-firm-partner-conflict-compensation/): The equity partners at a mid-sized regional law firm gather for their annual compensation meeting. The conference room is quiet, professional, and restrained. - [Emotional Exhaustion in Healthcare Often Appears as Interpersonal Conflict First](https://pollackpeacebuilding.com/blog/emotional-exhaustion-healthcare-conflict/): A nurse who was once collaborative during patient handoffs begins responding more sharply during shift changes. - [How To Manage Aggressive Patients As A Nurse](https://pollackpeacebuilding.com/blog/nursing-management-of-aggressive-patients/): Nurses regularly care for people during some of the most stressful moments of their lives. - [Founder Syndrome in Nonprofits: When Organizational Identity Becomes Conflict](https://pollackpeacebuilding.com/blog/founder-syndrome-nonprofit/): Every nonprofit board meeting has its rituals. - [Burnout In Law Firms: How To Identify Early Signals And Prevent It](https://pollackpeacebuilding.com/blog/law-firm-burnout/): Burnout in law firms rarely develops overnight. - [How Mission-Driven Organizations Quietly Develop Toxic Workplace Communication](https://pollackpeacebuilding.com/blog/toxic-workplace-communication/): A regional nonprofit is holding its monthly all-staff Zoom meeting. The executive director shares updates about upcoming program cuts caused by funding shifts. - [Why Hospital Conflict Often Surfaces Too Late to Prevent Turnover](https://pollackpeacebuilding.com/blog/hospital-workplace-conflict-turnover/): Healthcare leaders are often surprised when a respected clinician quietly resigns, emotionally disengages, or transfers departments after years of strong performance. - [How To Address Bullying In Law Firms With Strong Power Dynamics](https://pollackpeacebuilding.com/blog/bullying-in-law-firms/): Law firms are built on high standards, professional accountability, and the ability to perform under pressure. - [The Hidden Conflict Pattern Behind Nonprofit Staff Burnout](https://pollackpeacebuilding.com/blog/nonprofit-staff-burnout/): A program manager at a housing nonprofit finishes another twelve-hour day. - [When Rainmakers and Managing Partners Stop Trusting Each Other](https://pollackpeacebuilding.com/blog/trust-breakdown-law-firm-partners/): At one point, the relationship probably felt easy. - [How To Address Founder Syndrome In Nonprofit Organizations](https://pollackpeacebuilding.com/blog/founder-syndrome-in-nonprofits/): Nonprofit organizations often begin with a powerful vision, a committed founder, and a small group of people working tirelessly to advance a mission they deeply believe in. - [Why Workplace Conflict Costs Organizations More Than You Think](https://pollackpeacebuilding.com/blog/workplace-conflict-costs-organizations/): Discover why workplace conflict costs organizations more than you think and learn how to address the hidden financial and productivity losses. - [What Is Peer Conflict at Work? A Guide for HR Leaders](https://pollackpeacebuilding.com/blog/what-is-peer-conflict-at-work-a-guide-for-hr-leaders/): Discover what is peer conflict at work and learn how it impacts team performance. Equip HR leaders with strategies to resolve disputes effectively. - [When a Nonprofit Board Stops Trusting the Executive Director](https://pollackpeacebuilding.com/blog/board-executive-director-conflict/): The quarterly board meeting ends without conflict. The executive director presents updates on fundraising, staffing, and strategic planning. - [The Real Cost of Workplace Conflict: 2026 Research Report](https://pollackpeacebuilding.com/blog/cost-of-conflict-in-the-workplace/): For nearly two decades, the most frequently cited estimate of the cost of workplace conflict has been a $359 billion figure published in 2008. - [The Role of Dialogue in Organizations: A Leader's Guide](https://pollackpeacebuilding.com/blog/the-role-of-dialogue-in-organizations-a-leaders-guide/): Discover the role of dialogue in organizations. Transform communication into collaboration for enhanced team performance and innovation. - [How to Resolve Team Conflict at Work Effectively](https://pollackpeacebuilding.com/blog/how-to-resolve-team-conflict-at-work-effectively/): Learn how to resolve team conflict at work effectively. Enhance collaboration and productivity while turning friction into strong relationships. - [AI Adoption Is Creating Silent Tension Inside Law Firms](https://pollackpeacebuilding.com/blog/workplace-tension-ai-law-firms/): The conversation usually sounds optimistic at first. Partners talk about efficiency gains. - [Benefits of Conflict Resolution Training for Leaders](https://pollackpeacebuilding.com/blog/benefits-of-conflict-resolution-training-for-leaders/): Discover the benefits of conflict resolution training. Improve communication, reduce turnover, and build a collaborative workplace culture. - [HR Dispute Resolution Best Practices for Leaders](https://pollackpeacebuilding.com/blog/hr-dispute-resolution-best-practices-for-leaders/): Discover essential HR dispute resolution best practices to manage workplace conflicts effectively, protect relationships, and boost productivity. - [Team Conflict Explained: A Practical Workplace Guide](https://pollackpeacebuilding.com/blog/team-conflict-explained-a-practical-workplace-guide/): Discover team conflict explained. Learn about the four types of conflict, how to manage them, and improve team effectiveness with practical strategies. - [Team Burnout and Conflict Explained for HR Leaders](https://pollackpeacebuilding.com/blog/team-burnout-and-conflict-explained-for-hr-leaders/): Discover how team burnout and conflict explained can transform your HR strategies. Improve retention and morale by tackling root causes. - [How To Run Attorney Performance Reviews Without Relationship Damage](https://pollackpeacebuilding.com/blog/lawyer-performance-review/): Attorney performance reviews are among the most important and often most challenging leadership conversations in a law firm. - [Why Nonprofit Leadership Teams Mistake Politeness for Alignment](https://pollackpeacebuilding.com/blog/nonprofit-leadership-conflict/): A nonprofit leadership meeting can feel calm while trust is quietly deteriorating underneath it. Everyone appears supportive. - [Why High-Performing Associates Quietly Disengage Before They Leave](https://pollackpeacebuilding.com/blog/associate-disengagement-law-firms/): At first, the changes are subtle. A previously engaged associate becomes quieter during meetings. - [The Problem With “Professional Civility” in Law Firm Culture](https://pollackpeacebuilding.com/blog/professional-civility-law-firms/): In many law firms, communication appears highly professional on the surface while becoming increasingly cautious underneath. Meetings remain polite. - [How to Resolve Conflict Between Volunteers in a Nonprofit Organization](https://pollackpeacebuilding.com/blog/volunteer-conflict-resolution/): Learning how to navigate volunteer conflict resolution is a normal part of nonprofit leadership. - [The Hidden Communication Breakdown Between Clinicians and Administrators](https://pollackpeacebuilding.com/blog/communication-breakdown-clinicians-administrators/): In many healthcare organizations, communication breakdown rarely begins with open conflict. More often, it develops in quieter ways. - [Proven Security and Violence Prevention Strategies for Retail Stores](https://pollackpeacebuilding.com/blog/violence-prevention-in-retail/): Violence prevention has become an increasingly important priority for retail organizations. - [4 Conflict Management Techniques for Nonprofit Board Conflict Resolution](https://pollackpeacebuilding.com/blog/nonprofit-leadership-board-conflict-resolution/): Running a nonprofit organization comes with numerous challenges, including fundraising, managing operations, and regulatory compliance. - [How to Create a Healthy Workplace Culture in Law Firms](https://pollackpeacebuilding.com/blog/healthy-workplace-culture-law-firms/): Building a successful law firm means more than just winning cases and attracting top-tier clients. - [How to Handle Conflict in Nonprofit Organizations: A Practical Guide](https://pollackpeacebuilding.com/blog/conflict-in-nonprofits/): Running a successful nonprofit organization already comes with its own set of challenges, but managing conflict is as essential as fundraising, managing volunteers, or meeting with donors. - [How to Handle Partner Disputes in Law Firms: A Practical Framework](https://pollackpeacebuilding.com/blog/law-firm-partner-disputes/): The nature of running a law firm means being able to handle conflicts. Typically, though, these conflicts occur between clients, not partners. - [Conflict Resolution for HR: 5 Techniques for Workplace Harmony](https://pollackpeacebuilding.com/blog/human-resources-conflict-resolution/): No matter the type of workplace, from retail storefronts to corporate offices, conflict will always arise. - [Horizontal Violence in Nursing: How to Recognize & Prevent It ](https://pollackpeacebuilding.com/blog/horizontal-violence-in-nursing/): It’s no secret that the healthcare industry in the United States is rife with problems, and nowhere are these issues more evident than in the nursing profession. - [How to Create a Team Charter: Template & Examples](https://pollackpeacebuilding.com/blog/team-charter/): As a manager or team leader, it’s imperative to keep your team running as smoothly as possible. - [How to Have Difficult Conversations at Work: 10 Communication Tips ](https://pollackpeacebuilding.com/blog/how-to-have-difficult-conversations-at-work/): Ideally, managing a workplace would involve facilitating smooth interactions among employees, customers, and clients at all times. - [How to Handle Aggressive Customers and Reduce Violence in Retail: A Practical Guide](https://pollackpeacebuilding.com/blog/how-to-handle-aggressive-customers/): Although the retail industry is often seen as a low-risk field, the fact is that workplace violence can erupt at any time. - [How to Create Psychological Safety in the Workplace for Increasing Worker Performance](https://pollackpeacebuilding.com/blog/psychological-safety-at-work/): When it comes to worker performance, most employers focus on providing physical support, including training and supplies. - [How to Deal With Difficult Customers: 13 Practical Tips](https://pollackpeacebuilding.com/blog/how-to-deal-with-difficult-customers/): Customers are an integral part of the retail business, but not all customers offer a positive experience. - [How Large Language Models Are Changing Conflict Resolution in Organizations](https://pollackpeacebuilding.com/blog/llm-models-conflict-resolution/): Large language models (LLMs) are a subset of artificial intelligence (AI) systems that use large amounts of data inputs and deep learning techniques to analyze and generate text. - [AI-Driven Mediation: Best Practices, Challenges & Future Directions](https://pollackpeacebuilding.com/blog/ai-driven-mediation/): You already know artificial intelligence can boost productivity. But when does it step into conflict? That’s where things get interesting. - [The Unseen Impact: Addressing Microaggressions for a More Inclusive Workplace](https://pollackpeacebuilding.com/blog/microaggressions-workplace/): Research shows that many workplaces have since adopted different measures to ensure that they pass the equity and inclusion test. - [Mental Health and Conflict: Strategies for Supportive Resolution](https://pollackpeacebuilding.com/blog/mental-health-conflict-resolution/): Almost always, conflicts are a natural part of every human interaction. It can surface in the workplace, communities, or in personal relationships. - [From Dispute to Dialogue: Mastering Negotiation Techniques for Lasting Peace](https://pollackpeacebuilding.com/blog/negotiation-techniques-peace/): Most people picture negotiation as two parties trading demands until they strike a bargain. That image feels flat. - [The Power of Restorative Justice: Healing and Reconciliation in Organizations](https://pollackpeacebuilding.com/blog/restorative-justice-organizations/): Workplaces are messy. So are schools and any community where people bump into each other day after day. - [Building Resilient Teams: Conflict Management in the Age of Remote and Hybrid Work](https://pollackpeacebuilding.com/blog/conflict-management-remote-work/): The COVID-19 pandemic extensively affected in-office work models and necessitated the need for remote and hybrid work. - [Beyond the Boardroom: Applying Peacebuilding Principles to Community Conflicts](https://pollackpeacebuilding.com/blog/community-peacebuilding/): Over the last decade, the world has witnessed a significant rise in various types of conflict. - [Navigating Cultural Differences: Conflict Resolution Strategies for Diverse Workplaces](https://pollackpeacebuilding.com/blog/culture-conflict-workplace/): The modern workplace is more culturally complex than ever. - [The Role of Emotional Intelligence in De-escalating Workplace Conflicts](https://pollackpeacebuilding.com/blog/emotional-intelligence-workplace/): Why do some people defuse tension so easily, while others only make it worse? The skill behind that difference is called emotional intelligence. - [Leveraging AI for Conflict Resolution: Opportunities and Ethical Considerations](https://pollackpeacebuilding.com/blog/ai-conflict-resolution/): Conflict is as old as human relationships. The tools we use to navigate it, however, are changing rapidly. Artificial intelligence has moved beyond novelty. - [How AI Is Transforming the Conflict Resolution Industry](https://pollackpeacebuilding.com/blog/how-ai-is-transforming-the-conflict-resolution-industry/): Conflict resolution, a domain long governed by human intuition, emotional intelligence, and interpersonal communication, is undergoing a quiet revolution. - [Teaching Conflict Resolution: A Guide for Educators](https://pollackpeacebuilding.com/blog/teaching-conflict-resolution/): Every school day brings moments of tension: two students argue during group work, a child refuses to share, or a misunderstanding escalates into a bigger problem. - [5 Characteristics of Conflict in the Workplace for Better Resolutions](https://pollackpeacebuilding.com/blog/conflict-characteristics/): A staggering 85% of employees experience conflict at work, with nearly a third facing it on a near-constant basis. - [What Is Conflict Mapping & How It Can Help Organizations](https://pollackpeacebuilding.com/blog/conflict-mapping/): In complex organizational disputes, clarity is the first casualty. Emotions escalate, teams fracture, and communication erodes. - [Collaborating Conflict Style: What It Is + How to Apply It](https://pollackpeacebuilding.com/blog/collaborating-conflict-style/): When conflict arises in the workplace, how we respond shapes the outcome as well as the relationships left behind. - [How to Leverage Healthy Conflict into Better Relationships and Productivity](https://pollackpeacebuilding.com/blog/healthy-conflict/): Workplace conflict is an inevitable part of collaboration. Different perspectives, priorities, and working styles naturally lead to disagreement. - [How to Handle Conflict with a Manager](https://pollackpeacebuilding.com/blog/how-to-handle-conflict-with-manager/): Workplace conflicts are inevitable, affecting nearly 85% of employees at some point in their careers. - [59 Change Management Statistics](https://pollackpeacebuilding.com/blog/change-management-statistics/): Change is inevitable, but success? That's a different story. - [De-Escalation Techniques in Mental Health: 7 Verbal and Nonverbal Approaches for Care Teams](https://pollackpeacebuilding.com/blog/mental-health-de-escalation-techniques/): Agitation and distress can be a regular part of care in hospitals, behavioral health units, clinics, and social services. - [Nonverbal Communication: Types, Examples & How to Interpret](https://pollackpeacebuilding.com/blog/nonverbal-communication/): In every interaction, words are only part of the story. - [Why Do Partnerships Fail? 4 Reasons & How to Prevent It](https://pollackpeacebuilding.com/blog/why-do-partnerships-fail/): Home > Blog > Why Do Partnerships Fail? - [How to Deal With a Controlling Business Partner for Lasting Gains](https://pollackpeacebuilding.com/blog/how-to-deal-with-controlling-business-partner/): Collaboration is the cornerstone of success in any business partnership. - [What to Do When a Business Partner Is Not Contributing: 5 Tips](https://pollackpeacebuilding.com/blog/business-partner-not-contributing/): Business partnerships are often celebrated as powerful vehicles for achieving shared goals. - [Why Teamwork Is Crucial in Construction & Ideas for Team-Building](https://pollackpeacebuilding.com/blog/teamwork-team-building-construction/): Team building is an essential aspect of modern construction projects that is designed to bring together diverse expertise and improve collaboration on the construction site. - [Construction Communication: Importance & Strategies to Improve](https://pollackpeacebuilding.com/blog/construction-communication/): In the construction industry, effective communication is essential to achieving successful completion of projects on time and within budget. - [Construction Disputes: Common Types & Resolution Tips](https://pollackpeacebuilding.com/blog/construction-dispute-resolution/): A construction dispute is a conflict that arises when the expectations or contractual terms between parties involved in a construction project do not align with actual project developments. - [6 Common Types of Conflict in Construction & How to Resolve Them](https://pollackpeacebuilding.com/blog/conflict-in-construction/): In the construction industry, where projects are complex and timelines are tight, conflict can be a frequent and often unavoidable part of the work environment. - [Business Partnership Disputes: Causes & How to Resolve Them](https://pollackpeacebuilding.com/blog/resolving-business-partnership-disputes/): In business, partnerships form the bedrock of many successful ventures, yet they can also be fertile ground for conflicts. - [What Is Organizational Conflict & 5 Strategies for Managing It](https://pollackpeacebuilding.com/blog/managing-conflict-in-organization/): In any workplace, varying perspectives, distinct personalities, and competitive goals inevitably lead to organizational conflict. - [Conflict Resolution in Project Management: Examples & Strategies](https://pollackpeacebuilding.com/blog/conflict-resolution-in-project-management/): Conflict is an inherent part of project management, and surprisingly, it can even benefit a project when handled effectively. - [7 Benefits of Conflict Resolution for Organizations of All Sizes](https://pollackpeacebuilding.com/blog/benefits-of-conflict-resolution-training-for-employees/): Workplace conflict is a common occurrence, whether between employees, departments, or leadership teams. - [Employee Motivation: Strategies & Ideas for Boosting Work Morale](https://pollackpeacebuilding.com/blog/employee-motivation/): Motivating employees is key to creating a productive and positive work environment. - [How to Prevent Burnout in the Workplace: Tips for Employees & Employers](https://pollackpeacebuilding.com/blog/how-to-prevent-burnout-in-the-workplace/): Burnout is more than just feeling tired after a long workday. - [De-Escalation Techniques for Nurses: How to Respond When Patients, Families, and Colleagues Are Escalating](https://pollackpeacebuilding.com/blog/de-escalation-techniques-for-nurses/): Tension is a normal part of care, and nurses are usually the first to notice it. Pain, long waits, and hard news can leave patients and families on edge. - [8 Customer Service Skills and How to Improve Them for Growth](https://pollackpeacebuilding.com/blog/customer-service-skills/): Customer service may not be the most glamorous job in the world, but it’s important and necessary work for keeping consumers consuming. - [What Is Relationship Conflict? Definition, Examples & Resolutions](https://pollackpeacebuilding.com/blog/relationship-conflict/): Home > Blog > What Is Relationship Conflict? - [De-Escalation Strategies for Students: A Practical Guide for Teachers and School Staff](https://pollackpeacebuilding.com/blog/de-escalation-strategies-for-students/): De-escalation strategies for students are verbal, nonverbal, and environmental techniques that help an upset student return to calm before behavior becomes disruptive or unsafe. - [How to Resolve & Manage Conflict at Universities: 6 Strategies](https://pollackpeacebuilding.com/blog/resolve-conflict-at-universities/): As a student at university, you have to adjust to many new relationship dynamics. - [How to Discuss Politics at Work: 3 Tips for Keeping It Professional](https://pollackpeacebuilding.com/blog/how-to-discuss-politics-at-work/): Politics at work is not just a casual topic but a crucial aspect of our daily work life. - [9 Important Cognitive Biases That Fuel Conflict](https://pollackpeacebuilding.com/blog/cognitive-biases-fuel-conflict-2/): In our daily interactions, conflicts often arise due to differences in opinions, values, or beliefs. - [7 Types of Conflicts in Organizations (with Examples)](https://pollackpeacebuilding.com/blog/types-of-conflicts-in-the-workplace/): When you get a group of different personalities together for the sake of a common goal, you're bound to run into a few snafus now and again. - [What Is Task Conflict? Definition, Examples & Resolutions](https://pollackpeacebuilding.com/blog/task-conflict/): Home > Blog > What Is Task Conflict? - [What Is Conflict Transformation? Definition & 5 Historical Examples](https://pollackpeacebuilding.com/blog/conflict-transformation/): Home > Blog > What Is Conflict Transformation? - [De-Escalation Examples: 10 Workplace Scenarios and What to Say](https://pollackpeacebuilding.com/blog/examples-of-de-escalation/): De-escalation examples show how calm words and actions can lower tension in a real moment. - [The Role of Emotional Intelligence in HR Leadership](https://pollackpeacebuilding.com/blog/the-role-of-emotional-intelligence-in-hr-leadership/): Emotional intelligence (EQ) is often mentioned in business circles, but attitudes towards it vary widely. - [The Best eBooks to Read on Workplace Conflict Resolution](https://pollackpeacebuilding.com/blog/best-books-on-workplace-conflict-resolution/): The interactive nature of the workplace makes it ripe for conflict. - [Conflicts of Interest at Work: 25 Examples and Mitigation Techniques](https://pollackpeacebuilding.com/blog/conflicts-of-interest-at-work-examples-mitigation-techniques/): Conflicts of interest at work occur more often than expected. - [9 Examples of Empathy in the Workplace](https://pollackpeacebuilding.com/blog/workplace-empathy-examples/): While a fast-paced business environment often prioritizes performance metrics, bottom lines, and impressive quarterly reports, it's crucial not to overlook other elements that can drive organizational success even more effectively. - [Managing Email-Based Conflicts](https://pollackpeacebuilding.com/blog/managing-email-based-conflicts/): Correspondence through the Internet, specifically the use of emails, has now become an essential technique in business. - [6 Crucial Skills for Successful Change Management](https://pollackpeacebuilding.com/blog/change-management-skills/): Managing changes should be a normal part of everyday business processes in an organization, especially because of the constancy of market shifts. ## Pages - [Executive, Employee, and Workplace Coaching](https://pollackpeacebuilding.com/executive-coaching/): Tell prospective customers more about your company and the services you offer here. Replace this image with one more fitting to your business. - [85 Workplace Conflict Statistics to Know in 2026](https://pollackpeacebuilding.com/workplace-conflict-statistics/): Below you will find the most recent workplace conflict statistics, including employment lawsuit stats and employee engagement stats, as well as the estimated cost of conflict to companies in both the the United States and United Kingdom. - [Conflict Resolution Services](https://pollackpeacebuilding.com/coworker-conflict-services/): Every workplace has conflict, and when handled well, it can make teams stronger. - [Footer](https://pollackpeacebuilding.com/footer/) - [About Us](https://pollackpeacebuilding.com/about/): Pollack Peacebuilding Systems (PPS) was founded in 2016 by a diverse group of workplace peacebuilders and organizational consultants, led by social psychologist Dr. - [Home](https://pollackpeacebuilding.com/): Workplace conflict is rarely just about the disagreement on the surface. - [Organizational Systems Design](https://pollackpeacebuilding.com/organizational-systems-design/): Organizational systems design looks at workplace conflict at its source, examining and reshaping the systems, communication, and culture that influence how people work together, particularly when the same patterns of tension keep showing up across teams or departments. - [Diversity Training in the Workplace](https://pollackpeacebuilding.com/diversity-training-in-the-workplace/): Every workplace brings together people with different identities, backgrounds, experiences, perspectives, and ways of seeing the world. - [Colleen Passard, M.A., Conflict Resolution Expert, Los Angeles](https://pollackpeacebuilding.com/about/colleen-passard/): [/bt_bb_text] General Overview Colleen is a passionate Peacebuilder and Conflict Resolution Specialist with over a decade of experience in EEO Employment Dispute Mediation. - [Schedule an Appointment](https://pollackpeacebuilding.com/scheduling/): Forgot your Unique ID or have any questions? - [Law Enforcement & Security](https://pollackpeacebuilding.com/conflict-management-training-workshop/law-enforcement-security/): Police and security officers regularly encounter people in tense, emotionally charged moments, when the way an officer communicates and responds can shape what happens next. - [Mediation Services Phoenix, Arizona](https://pollackpeacebuilding.com/mediation-phoenix-arizona-services/): When conflict has reached the point where conversations are going in circles, communication is breaking down, or people no longer know how to move forward together, mediation can create a different path. - [Conflict Resolution: Consulting Services in Phoenix](https://pollackpeacebuilding.com/conflict-resolution-arizona-phoenix-consulting/): While conflict is a normal part of any organization, managing conflict effectively, unfortunately, does not come so naturally. - [Communication Skills Training Workshops for Employees & Workplace Leaders](https://pollackpeacebuilding.com/effective-communication-skills-training/): Strong teams depend on clear, respectful conversations, especially when those conversations are difficult. - [Workplace Conflict Resolution Training for Employees & Teams](https://pollackpeacebuilding.com/conflict-management-training-workshop/): Workplace conflict resolution training gives your team the practical skills to navigate disagreement, communicate under pressure, and work through tension before it disrupts the team. - [Airlines](https://pollackpeacebuilding.com/conflict-management-training-workshop/airlines/): Airline employees regularly navigate tense interactions while balancing passenger needs, operational demands, and safety responsibilities. - [Workplace Conflict Resolution Training](https://pollackpeacebuilding.com/conflict-resolution-training-workshops/): Pollack Peacebuilding Systems offers expert-led onsite and online video presentations, speaking engagements, interactive workshops, and multi-week training courses related to conflict resolution in the workplace. - [Conflict Management Services](https://pollackpeacebuilding.com/conflict-management-consulting-services/): Pollack Peacebuilding Systems provides on-call, on-retainer conflict resolution consultants for individuals looking to improve their relationships, companies seeking to optimize operational efficiency and communications, or anyone generally looking to significantly enhance interpersonal or intergroup dynamics. - [Client Testimonials](https://pollackpeacebuilding.com/testimonials/): “I was unsure of what to expect from the peace making process and from the facilitator. - [Conflict Resolution Expert | Jeremy Pollack, Ph.D.](https://pollackpeacebuilding.com/about/jeremy-pollack/): I am a social psychologist and conflict resolution consultant focusing on the psychology, social dynamics, and peacebuilding methodologies of interpersonal and intergroup conflicts. - [Contact Us](https://pollackpeacebuilding.com/contact/): Whether you're looking for in-person facilitation, virtual training, or a hybrid solution, Pollack Peacebuilding Systems partners with organizations throughout North America and Europe. - [Blog](https://pollackpeacebuilding.com/blog/): Conflict Resolution Articles - [Kisane Prutton, MSc - Conflict Resolution Expert, United Kingdom](https://pollackpeacebuilding.com/about/kisane-prutton/): “I strive to help people open up to another way of seeing things, another way of thinking – about themselves and others – another way of being and doing. - [Nezia Munezero Kubwayo - Company News Writer](https://pollackpeacebuilding.com/about/nezia-kubwayo/) - [Anupriya Kukreja - Research Writer](https://pollackpeacebuilding.com/about/anupriya-kukreja/) - [Terrell Holmes, M.S., Conflict Resolution Expert San Francisco](https://pollackpeacebuilding.com/about/terrell-holmes/): [/bt_bb_text] General Overview As stated in the Prayer for Peace, Terrell works to bring unity in the face of discord. - [Workplace Conflict Resolution in Spanish](https://pollackpeacebuilding.com/workplace-conflict-resolution-spanish/): Pollack Peacebuilding Systems provides workplace conflict resolution services in Spanish for individuals and companies. - [Workplace Conflict Resolution Training in Spanish](https://pollackpeacebuilding.com/workplace-conflict-resolution-training-in-spanish/): Whether your workplace needs to address a current conflict or aims to prevent future ones, Pollack Peacebuilding Systems provides conflict resolution training in Spanish both online and on-site in-person. - [Luke Wiesner - Chief Program Officer / Peacebuilder](https://pollackpeacebuilding.com/about/luke/): Luke Wiesner has been a conflict specialist since 2014, providing mediation, coaching, training, and facilitation to workplaces, families, neighbors, community organizations, and individuals. - [Workplace Mediation Services](https://pollackpeacebuilding.com/online-workplace-mediation-services/): Pollack Peacebuilding Systems offers comprehensive workplace mediation services tailored to address current and potential disputes in the workplace. - [Principles of Peace: Our Mission Statement](https://pollackpeacebuilding.com/mission-principles/): [/bt_bb_text][/bt_bb_column][/bt_bb_row][bt_bb_headline font_subset="latin,latin-ext" superheadline="" headline="Primary Goal: Peace" subheadline="With every service we provide and every interaction we have, we are led by this guiding question: How and why do we believe this course will create greater peace? - [De-Escalation Training for Workplace Teams](https://pollackpeacebuilding.com/de-escalation-training-workshop/): We offer training in three formats to fit how your team works: on-site at your workplace, live virtually over Zoom or Microsoft Teams, and asynchronous online courses your team can complete at their own pace. - [37 Statistics on Diversity in the Workplace to Know in 2024](https://pollackpeacebuilding.com/statistics-on-diversity-in-the-workplace/): Workplace diversity provides strengths to businesses that are often overlooked. - [Conflict Resolution Services for Churches & Temples](https://pollackpeacebuilding.com/conflict-resolution-for-churches-and-temples/): Conflict is a natural part of any community, including communities built around shared faith and purpose. - [Conflict Resolution for Non-Profits](https://pollackpeacebuilding.com/conflict-resolution-for-non-profits/): Conflict resolution for non-profits from Pollack Peacebuilding Systems (PPS) helps staff, volunteers, and board members navigate workplace disagreements while keeping their organization’s mission in view. - [Gigi Hamilton, Ph.D., LCMHCS- Conflict Resolution Expert, Charlotte, NC](https://pollackpeacebuilding.com/about/gigi-hamilton/): [/bt_bb_text] General Overview Driven by helping corporations improve their bottom line by creating transformational leaders and teaching effective conflict resolution techniques, Dr. - [Shawn Dunning, M.S., Conflict Resolution Expert, San Francisco](https://pollackpeacebuilding.com/about/shawn-dunning/): [/bt_bb_text] General Overview Shawn approaches peace the same way he approaches conflict, as a natural consequence of conscious or subconscious behaviors. - [Shelley Larson, M.A., Conflict Resolution Expert, Detroit & Vancouver, BC](https://pollackpeacebuilding.com/about/shelley-larson/): [/bt_bb_text] General Overview Shelley Larson is an experienced educator, trainer, speaker, mediator, conflict coach, and consultant with over thirty years of experience with private, non-profit, and higher education institutions. - [Conflict Resolution for Construction Companies](https://pollackpeacebuilding.com/conflict-resolution-for-construction-companies/): Conflict is a normal part of building anything complex. - [Thank You for Contacting Us](https://pollackpeacebuilding.com/thank-you-contact-3/) - [Conflict Resolution for Accounting Firms](https://pollackpeacebuilding.com/conflict-resolution-for-accounting-firms/): Accountants often feel overworked, undervalued, and under pressure to ensure the financial wellbeing of their clients is maintained. - [Conflict Resolution for Law Firms](https://pollackpeacebuilding.com/conflict-resolution-for-law-firms/): Attorneys are known for experiencing unique work-related pressures that can lead to professional burnout. - [Conflict Resolution Services Memphis](https://pollackpeacebuilding.com/conflict-resolution-services-memphis/): Conflict is at the heart of the best blues and rock ballads. - [Conflict Resolution Services Detroit](https://pollackpeacebuilding.com/conflict-resolution-services-detroit/): For most of us, conflict is simply a part of life. While we are able to handle some conflicts well, others tend to be more challenging to navigate. - [Conflict Resolution for Insurance Agencies](https://pollackpeacebuilding.com/conflict-resolution-for-insurance-agencies/): Insurance agents have the unique role of supporting their customers on some of their worst days. - [Conflict Resolution for Associations & Advisory Boards](https://pollackpeacebuilding.com/conflict-resolution-for-associations-advisory-boards/): Building business relationships requires collaboration, communication, and respect. - [Sara Jeckovich - Chief Program Officer at Pollack Peacebuilding](https://pollackpeacebuilding.com/about/sara/): Sara holds a Master of Arts degree in Peacebuilding and Conflict Transformation from the School for International Training Graduate Institute. - [Suzanne Ghais, Ph.D., Conflict Resolution Expert, Denver, CO](https://pollackpeacebuilding.com/about/suzanne-ghais/): [/bt_bb_text] General Overview As an expert in both conflict resolution and group facilitation, Suzanne works within and between groups so they can improve collaboration, communicate effectively, reach optimal decisions (even on complex issues), and maintain or rebuild trust. - [Consultant Services Manager (Remote, Work from Home)](https://pollackpeacebuilding.com/jobs/consultant-services-manager/): Consultant Services Manager for a nationwide Conflict Resolution / Peacebuilding firm. - [Conflict Resolution Services Charlotte, NC](https://pollackpeacebuilding.com/conflict-resolution-services-charlotte-nc/): Whether at work at home, conflict is never fun. Nor is it typically very easy to deal with. - [Conflict Resolution Services Columbus](https://pollackpeacebuilding.com/conflict-resolution-services-columbus-oh/): Conflict is inherently stressful. - [Conflict Resolution Services Indianapolis](https://pollackpeacebuilding.com/conflict-resolution-services-indianapolis/): Friction is the root of progress. - [Conflict Resolution Services Fort Worth](https://pollackpeacebuilding.com/conflict-resolution-services-fort-worth-tx/): Conflict is a natural part of life. It can even lead to innovation and deeper, healthier relationships. But it must be managed properly. - [Business Development Manager (Remote, Work from Home)](https://pollackpeacebuilding.com/jobs/biz-dev-mgr/): Business Development Manager for a nationwide Conflict Resolution / Peacebuilding firm. - [Schools](https://pollackpeacebuilding.com/conflict-management-training-workshop/schools/): Pollack Peacebuilding Systems offers conflict resolution training for teachers to help mitigate interpersonal conflicts and their impact on the students. - [Natalie Davis - Research Writer](https://pollackpeacebuilding.com/about/natalie-davis/) - [Workplace Peacebuilding Rates](https://pollackpeacebuilding.com/peacebuilding/): Our Workplace Peacebuilding Program is designed to address structural or systemic conflicts within the organization. - [Jobs & Internships](https://pollackpeacebuilding.com/jobs/): There are currently no openings. - [Nicole Dolinsek, CCM - Operations and Client Success Manager](https://pollackpeacebuilding.com/about/nicole-dolinsek/): With experience in a variety of industries including customer support and workplace consulting, Nicole brings a wealth of experience to provide support in her role as Operations and Client Success Manager for Pollack Peacebuilding Systems. - [Conflict Resolution Services in Albany, NY](https://pollackpeacebuilding.com/conflict-resolution-services-albany-ny/): Conflicts are never easy. Conflict can cause unrelenting stress and can even have some serious negative health consequences. - [Conflict Resolution Services in Newark, NJ](https://pollackpeacebuilding.com/conflict-resolution-services-newark-nj/): If you are stuck in a conflict, whether at work or at home, you may benefit from professional help. - [Nicki Rankin, M.H.R.M., Conflict Resolution Expert, South Bay / Long Beach, CA](https://pollackpeacebuilding.com/about/nicki-rankin/): [/bt_bb_text] General Overview Nicki focuses on the underlying issues of conflict and helps create solutions that meet all parties' needs. - [Marinetta Cannito Hjort, M.A., Conflict Resolution Expert, Washington D.C.](https://pollackpeacebuilding.com/about/marinetta-cannito/): [/bt_bb_text] General Overview Marinetta focuses on empowering individuals in conflict to discover within themselves the capacity to heal strained relationships and apply tools for engaging in constructive dialogues with the other party and preventing future conflicts. - [Conflict Resolution Services Austin, TX](https://pollackpeacebuilding.com/conflict-resolution-services-austin-tx/): When work conflicts arise, they can cause undue and unrelenting stress. - [Henry Yampolsky, J.D., Conflict Resolution Expert, Philadelphia](https://pollackpeacebuilding.com/about/henry-yampolsky/): [/bt_bb_text] General Overview Henry Yampolsky is a recognized leader in the field of conflict transformation. - [Vanessa Rose, M.A. - Content Writer](https://pollackpeacebuilding.com/about/vanessa-rose-2-2/) - [Conflict Resolution Training San Francisco](https://pollackpeacebuilding.com/conflict-resolution-training-san-francisco/): Disagreements at work are normal. - [Conflict Resolution Training Los Angeles](https://pollackpeacebuilding.com/conflict-resolution-training-los-angeles/): Every workplace has minor disagreements. However, if a disagreement cannot be effectively resolved it becomes a conflict that impacts everyone involved. - [Ilan David Bass, M.A., Conflict Resolution Expert, London, U.K.](https://pollackpeacebuilding.com/about/ilan-bass/): Originally from London, Ilan has worked with organizations in the US, Europe, the Middle East and Asia. - [Conflict Resolution Services Richmond, VA](https://pollackpeacebuilding.com/conflict-resolution-services-richmond-va/): Conflict can be draining and stressful for all involved. - [Conflict Resolution Services Houston](https://pollackpeacebuilding.com/conflict-resolution-services-houston-tx/): Most people don’t particularly like arguments but, unfortunately, disagreements are part of living and working with other people. - [Knowing the Difference Between Mediation and Litigation](https://pollackpeacebuilding.com/difference-between-mediation-and-litigation/): There are a few different ways to settle a conflict or dispute that may be happening in your personal or professional life. - [Conflict Resolution & Mediation Services for Family Businesses](https://pollackpeacebuilding.com/conflict-resolution-family-businesses/): Conflict resolution and mediation services for family businesses help you address business disagreements without losing sight of the relationships behind them. - [Conflict Resolution Services Boston](https://pollackpeacebuilding.com/conflict-resolution-services-boston/): Conflict is a natural part of life. - [Conflict Resolution Services Minneapolis](https://pollackpeacebuilding.com/conflict-resolution-services-minneapolis/): People are inherently social beings and conflicts are a natural part of living in a society. - [Conflict Resolution Services Philadelphia](https://pollackpeacebuilding.com/conflict-resolution-services-philadelphia/): Conflict can take a serious toll on one’s health and well-being, regardless of whether the problem occurs at work or at home. - [Conflict Resolution Services St. Louis](https://pollackpeacebuilding.com/conflict-resolution-services-st-louis-mo/): Home > Workplace Conflict Resolution & Transformation Services > Workplace Conflict Resolution & Transformation Services St. - [Conflict Resolution Services Washington, DC](https://pollackpeacebuilding.com/conflict-resolution-services-in-washington-dc/): We are all naturally-born conflict managers. - [Elizabeth Mead, M.A., Conflict Resolution Expert, Nashville, TN](https://pollackpeacebuilding.com/about/elizabeth-mead/): [/bt_bb_text] General Overview For the past sixteen years, Elizabeth has been focused on helping her clients achieve external harmony by looking inward to access their best selves. - [Emily Skinner, Ph.D., Conflict Resolution Expert, New York City](https://pollackpeacebuilding.com/about/emily-skinner/): [/bt_bb_text] General Overview Dr. - [Thank You for Contacting PPS](https://pollackpeacebuilding.com/thank-you-contact-2/) - [Conflict Resolution Services New York](https://pollackpeacebuilding.com/conflict-resolution-services-new-york/): Conflict is a normal, natural part of social life. - [Sara Jeckovich, M.A., Conflict Resolution Expert, New York & Albany](https://pollackpeacebuilding.com/about/sara-jeckovich/): [/bt_bb_text] General Overview Sara has over 10 years of experience working in the field of Peacebuilding. - [Hilary Bendon, M.D.R., M.P.A., Conflict Resolution Expert, Pasadena, CA](https://pollackpeacebuilding.com/about/hilary-bendon/): [/bt_bb_text] General Overview Hilary has been coaching, facilitating and mediating conflict for over 25 years. - [Thank You for Contacting PPS!](https://pollackpeacebuilding.com/thank-you-contact/) - [Conflict Resolution Services Portland, OR](https://pollackpeacebuilding.com/conflict-resolution-services-portland-or/): Conflict at work can affect not just those directly involved but also unwilling, peripheral individuals and teams as well. - [Conflict Resolution Services Denver, CO](https://pollackpeacebuilding.com/conflict-resolution-services-denver/): In just about every relationship or workplace, everyone at some point experiences conflicts with others. It’s normal and natural. - [Workplace Conflict Resolution Strategies: 6 Effective Steps](https://pollackpeacebuilding.com/workplace-conflict-resolution-strategies-6-effective-steps/) - [Conflict Resolution Services in Seattle](https://pollackpeacebuilding.com/conflict-resolution-services-seattle/): Conflict is totally normal. It can occur between coworkers, family members, or between staff and company leaders. - [Conflict Resolution Services Las Vegas](https://pollackpeacebuilding.com/conflict-resolution-services-las-vegas/): Managing disputes within a company can be challenging. - [Conflict Resolution Services in Baltimore](https://pollackpeacebuilding.com/conflict-resolution-services-baltimore/): In life, disagreements are inevitable. Arguments often take place between coworkers, within teams, or across organizations. - [Conflict Resolution Services Miami](https://pollackpeacebuilding.com/conflict-resolution-services-miami/): Pollack Peacebuilding Systems provides workplace conflict resolution services in Miami, including conflict interventions, conflict resolution training, and workplace conflict coaching. - [Conflict Resolution Services Chicago](https://pollackpeacebuilding.com/conflict-resolution-services-chicago/): If you are experiencing conflict at work, the stress and anxiety of conflict can seriously disrupt your work and/or your company’s productivity. - [Conflict Resolution Services San Diego](https://pollackpeacebuilding.com/conflict-resolution-services-san-diego/): Whether you aren’t getting along with someone at work or arguing with a partner or coworker, conflict is never fun. - [Conflict Resolution Services Irvine & Orange County](https://pollackpeacebuilding.com/conflict-resolution-services-irvine-and-orange-county-ca/): Differences of opinion and cultural diversity can lead to amazing innovation. However, when approached incorrectly, these differences can lead to conflict. - [Conflict Resolution Services Birmingham & Huntsville](https://pollackpeacebuilding.com/conflict-resolution-services-birmingham-huntsville-al/): Disagreements are a normal part of everyday life. - [Conflict Resolution Services Atlanta](https://pollackpeacebuilding.com/conflict-resolution-services-atlanta/): Many people like observing conflict in books and movies. However, real-life conflicts are often less entertaining and certainly more stressful. - [Conflict Resolution Services Dallas](https://pollackpeacebuilding.com/conflict-resolution-services-dallas/): Whether it's an supervisor-employee disagreement or a general workplace conflict, difficult disputes are best resolved with the help of a skilled conflict specialist. - [Speaking Inquiries for Pollack Peacebuilding](https://pollackpeacebuilding.com/contact/speaking/) - [Press Inquiries for Pollack Peacebuilding](https://pollackpeacebuilding.com/contact/press/) - [Toni Hawkins, M.A., M.P.H. - Conflict Resolution Expert, Huntsville - Birmingham, AL](https://pollackpeacebuilding.com/about/toni-hawkins/): Toni’s conflict management practice is rooted in treating people respectfully and being curious about others. - [Sherman Green, M.A., Ph.D., Conflict Resolution Expert, Jackson, MS](https://pollackpeacebuilding.com/about/sherman-green/): General Overview As a transformational life coach, Dr. Green helps his clients find new paths of inspiration and new paths of success. Dr. - [Luke Wiesner, M.S., P.C.C. - Conflict Resolution Expert, Albany, New York](https://pollackpeacebuilding.com/about/luke-wiesner/): Luke’s peacebuilding work centers around uncovering and fostering resiliency within individuals, teams and organizations. - [Greg Pirtle, M.A. - Conflict Resolution Expert, Dallas, TX](https://pollackpeacebuilding.com/about/greg-pirtle/): [/bt_bb_text] General Overview Greg’s career has been built on helping people grow and thrive in the midst of life and business’s toughest challenges. - [Jasmine Myers M.A., Ph.D. - Conflict Resolution Expert, Las Vegas, NV](https://pollackpeacebuilding.com/jasmine-myers/): "I strive to help my clients solve interpersonal challenges through focused non-judgmental conversation. - [Jennifer Fisher, M.A., L.C.P.C., Conflict Resolution Expert, Portland, ME](https://pollackpeacebuilding.com/about/jennifer-fisher/): [/bt_bb_text] General Overview Jennifer is an expert in peaceful communication, compassion, acceptance and understanding. - [Conflict Resolution Services Los Angeles](https://pollackpeacebuilding.com/conflict-resolution-services-los-angeles/): Conflict can happen anywhere, including at work, between employees, business partners, or co-workers. 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At home, at the office, with friends, family members, and coworkers. It's a normal, natural part of life. - [Jeremy Pollack in the Media | Interviews with a Conflict Resolution Expert](https://pollackpeacebuilding.com/about/jeremy-pollack/press/) - [About Jeremy Pollack: Conflict Resolution Expert in Los Angeles](https://pollackpeacebuilding.com/about/jeremy-pollack-los-angeles/): As a conflict resolution expert in Los Angeles, Jeremy’s background in social and motivation psychology offers a uniquely informed perspective and methodology in conflict management processes. - [Thank You - HR Acuity Roundtable](https://pollackpeacebuilding.com/thank-you-roundtable/): “We know the stress that workplace conflict can have on people’s health and on the organization’s culture. - [HR Acuity Roundtable Workshop Download](https://pollackpeacebuilding.com/roundtable/) - [Investigation AfterCare](https://pollackpeacebuilding.com/investigation-aftercare/): An investigation answers what happened. - [Conflict Resolution Services Near You](https://pollackpeacebuilding.com/locations/): Searching for conflict resolution services near you? - [Blog Chatbot Test](https://pollackpeacebuilding.com/blog-chatbot-test/): A leadership team announces a new AI rollout intended to improve productivity, reduce administrative burden, and help the organization remain competitive. - [Conflict Resolution Solutions by Industry](https://pollackpeacebuilding.com/industries/): Every sector faces conflict differently, so your conflict resolution should too. - [Library Staff](https://pollackpeacebuilding.com/de-escalation-training-workshop/library-staff/): In today’s evolving library landscape, staff face increasingly complex and emotionally charged situations, from distressed patrons to challenging policy enforcement, all while preserving a welcoming community space. - [Government Employees](https://pollackpeacebuilding.com/de-escalation-training-workshop/government-employees/): Government employees face daily challenges that can quickly become intense: dealing with upset citizens, enforcing policies under public scrutiny, and handling conversations where emotions run high. - [Thank You - Guidebook](https://pollackpeacebuilding.com/thank-you/): “We know the stress that workplace conflict can have on people’s health and on the organization’s culture. - [Thank You - Workplace Conflict Report](https://pollackpeacebuilding.com/thank-you-workplace-conflict-report/): “We know the stress that workplace conflict can have on people’s health and on the organization’s culture. - [The Real Cost of Workplace Conflict: 2026 Research Report](https://pollackpeacebuilding.com/workplace-conflict-research-report/): For nearly two decades, the most frequently cited estimate of the cost of workplace conflict has been a $359 billion figure published in 2008. - [Gururaj Kumar, M.A., ACC, Peacebuilder, Chicago, IL](https://pollackpeacebuilding.com/about/gururaj-kumar/): Gururaj Kumar is a trauma-informed, culturally responsive mediator, coach, facilitator, and consultant with 25 years of experience helping organizations navigate conflict, strengthen leadership, and build more effective teams. - [Free Workplace Wellness Classes for Stress Reduction & Nervous System Regulation](https://pollackpeacebuilding.com/workplace-wellness-community/): Jeremy Pollack, Ph.D. is a leader in the field of workplace conflict resolution and peacebuilding. - [Test Form](https://pollackpeacebuilding.com/test-form/) - [Using Neuroscience to Resolve Conflicts](https://pollackpeacebuilding.com/conflict-management-training-workshop/neuroscience/) - [Wired for Peace Resource List](https://pollackpeacebuilding.com/about/jeremy-pollack/books/wired-for-peace/resources/) - [De-Escalation Training for Nonprofits](https://pollackpeacebuilding.com/de-escalation-training-workshop/nonprofits/): Executive Directors, Program Directors, Volunteer Coordinators, and Board Members regularly face conflict while striving to maintain trust, funding, and mission focus. - [Self-Regulation Techniques](https://pollackpeacebuilding.com/tools/self-regulation/) - [The 6 Psychological Needs: SAPIEN](https://pollackpeacebuilding.com/needs-theory/): The book draws on decades of psychological needs theories — from Abraham Maslow's hierarchy of needs to Manfred Max-Neef's human scale development model, from Richard Ryan and Edward Deci's basic psychological needs theory to Tony Robbins's six psychological needs — and concludes that across all of these frameworks, six core psychological needs consistently emerge. - [Wired for Peace Book](https://pollackpeacebuilding.com/about/jeremy-pollack/books/wired-for-peace/): Drawing from neuroscience, social neuropsychology, predictive-processing theory, and decades of applied conflict resolution practice, Wired for Peace: Using 7 Neuroscience-Based Principles to Resolve Conflicts presents a transformational model for understanding why conflict escalates and how sustainable peace is created. - [Tools](https://pollackpeacebuilding.com/tools/) - [Free Workshops from PPS](https://pollackpeacebuilding.com/free-workshops/) - [Books by Jeremy Pollack](https://pollackpeacebuilding.com/about/jeremy-pollack/books/): Drawing from neuroscience, social neuropsychology, predictive-processing theory, and decades of applied conflict resolution practice, Wired for Peace: Using 7 Neuroscience-Based Principles to Resolve Conflicts presents a transformational model for understanding why conflict escalates and how sustainable peace is created. - [Our Clients](https://pollackpeacebuilding.com/about/our-clients/): We have had the pleasure of crafting workplace conflict solutions for a number of organizations internationally. Below is a list of just some of our clients. - [Communication Training for Managers and Supervisors](https://pollackpeacebuilding.com/effective-communication-skills-training/managers-supervisors/): Strong managers are made, not born, and communication is where that growth begins. - [Communication Training for Executive Leadership](https://pollackpeacebuilding.com/effective-communication-skills-training/executive-leadership/): Executive communication training from Pollack Peacebuilding Systems (PPS) helps senior leaders navigate high-stakes conversations with greater clarity, composure, and presence. - [Conflict Management Training for Nonprofit Organizations](https://pollackpeacebuilding.com/conflict-management-training-workshop/non-profits/): Law firms face a unique combination of internal and external conflict pressures. - [Conflict Management Training for Retail Teams](https://pollackpeacebuilding.com/conflict-management-training-workshop/retail/): Our conflict management training is designed for organizations across the retail sector, from small independent retailers to large multi-location operations. - [Conflict Management Training for Law Firms](https://pollackpeacebuilding.com/conflict-management-training-workshop/law-firms/): Law firms face a unique combination of internal and external conflict pressures. - [De-Escalation Training for Retail Teams](https://pollackpeacebuilding.com/de-escalation-training-workshop/retail/): Retail employees often have to respond in real time when a customer becomes frustrated, angry, or difficult to communicate with. - [Roleplay Reinforcement Practice](https://pollackpeacebuilding.com/roleplay-reinforcement-practice/) - [De-Escalation Training for Law Firms](https://pollackpeacebuilding.com/de-escalation-training-workshop/law-firms/): Built specifically for attorneys, paralegals, intake teams, reception staff, and office managers, this de-escalation training addresses the unique communication challenges legal professionals face every day. - [Mediation Downloads for HR Acuity / empowER](https://pollackpeacebuilding.com/empower-workshop/) - [Conflict Resolution Services and Training in Barcelona, Spain](https://pollackpeacebuilding.com/conflict-resolution-services-barcelona-spain/): Conflict in the workplace does is normal, but it doesn't have to be a huge problem. In fact, conflict can be an opportunity for innovation and development. - [Sitemap](https://pollackpeacebuilding.com/sitemap/) - [Aged Care](https://pollackpeacebuilding.com/conflict-management-training-workshop/aged-care/): Conflict can disrupt the harmony of the workplace and negatively impact the care provided. - [Noah Shaw, MDR - Peace Content Manager | Pollack Peacebuilding Systems](https://pollackpeacebuilding.com/about/noah-shaw/) - [Workplace Conflict Psychology: Free Online Course](https://pollackpeacebuilding.com/conflict-psychology-free-course/): Learn what creates workplace peace and conflict at a psychological level. PLUS, learn a basic conflict resolution sequence for having difficult conversations. - [Thank You](https://pollackpeacebuilding.com/the-ultimate-8-step-guide-to-customer-deescalation-free-ebook/thank-you/): “We know the stress that workplace conflict can have on people’s health and on the organization’s culture. - [Online Conflict Management & Conflict Resolution Certification](https://pollackpeacebuilding.com/online-conflict-management-resolution-certification/): Online conflict management and conflict resolution certification from Pollack Peacebuilding. - [Online Conflict Management & Resolution Training](https://pollackpeacebuilding.com/online-conflict-resolution-management-training/): Workplace conflict occurs regularly and is often a normal and healthy part of organizational dynamics. - [Tyler Drogin - Conflict Resolution Expert, Santa Cruz, CA](https://pollackpeacebuilding.com/about/tyler-drogin/): Tyler brings an acute awareness of both the social-emotional aspects of conflict, as well as the practical material ramifications that conflict can have within a team or organization. - [Jeremy Pollack, Ph.D. - Conflict Resolution Expert, Miami, FL](https://pollackpeacebuilding.com/about/jeremy-pollack-miami/): Dr. Jeremy Pollack is a leader in the field of workplace conflict resolution and peacebuilding. - [Security Officers](https://pollackpeacebuilding.com/de-escalation-training-workshop/security-officers/): De-escalation is a philosophy that prioritizes safety and security for everyone involved. - [Teachers](https://pollackpeacebuilding.com/de-escalation-training-workshop/teachers/): De-escalation training provides your teachers with skills to manage challenging behaviors by identifying early signs of emotional or behavioral escalation and intervening before a situation reaches crisis. - [Social Workers](https://pollackpeacebuilding.com/de-escalation-training-workshop/social-workers/): Social workers regularly encounter people navigating some of life’s most difficult circumstances. - [Ryan Shackelford, CPA - CFO at Pollack Peacebuilding](https://pollackpeacebuilding.com/about/ryan/): Ryan Shackelford is a qualified CPA with over a decade of private business experience spanning various industries. - [Restaurants](https://pollackpeacebuilding.com/conflict-management-training-workshop/restaurants/): Conflict management training for restaurant teams gives your staff practical skills to navigate tension without losing focus on the work in front of them. - [Leaders](https://pollackpeacebuilding.com/conflict-management-training-workshop/leaders/): Conflict is a normal part of working with other people. But for leaders and managers, how they respond to conflict can shape more than a single conversation. - [Managers](https://pollackpeacebuilding.com/conflict-management-training-workshop/managers/): Pollack Peacebuilding Systems offers conflict management training for leaders and managers who want to navigate workplace conflict with skill and care. - [Students](https://pollackpeacebuilding.com/conflict-management-training-workshop/students/): Conflict is a natural part of being a student. - [Teachers](https://pollackpeacebuilding.com/conflict-management-training-workshop/teachers/): In the educational sector, teachers are the architects of a nurturing and inclusive learning environment. - [Conflict Resolution Training for Managers](https://pollackpeacebuilding.com/managers-supervisors/): Workplace conflicts are inevitable in any organization. - [Workplace Peace Events Club](https://pollackpeacebuilding.com/events/): Join our monthly event series, called the Workplace Peace Events Club! - [Lender](https://pollackpeacebuilding.com/lender/) - [The Ultimate 8-Step Guide to Customer De-escalation: Free Ebook](https://pollackpeacebuilding.com/the-ultimate-8-step-guide-to-customer-deescalation-free-ebook/): Heightened customer conflicts can happen frequently, especially in dynamic, busy, and fast-paced consumer-serving businesses. - [Police Officers](https://pollackpeacebuilding.com/de-escalation-training-workshop/police-officers/): De-escalation training for police officers that provides practical communication, conflict management, and decision-making skills for high-stress public interactions. - [Managers, Supervisors, and Leaders](https://pollackpeacebuilding.com/de-escalation-training-workshop/leaders-managers-supervisors/): Managers, supervisors, and leaders play a pivotal role in shaping the work environment. - [Healthcare Workers](https://pollackpeacebuilding.com/de-escalation-training-workshop/healthcare/): Hospitals and other medical institutions are confronting a rise in workplace violence, with incidents occurring more frequently than ever before. - [Customer Service](https://pollackpeacebuilding.com/de-escalation-training-workshop/customer-service/): Give your customer service team practical skills for the moments when an interaction turns tense. - [Drew Markarian- Client Intake Specialist](https://pollackpeacebuilding.com/about/drew-markarian/) - [Emily Machin-Mayes, M.A. - Conflict Resolution Expert, Seattle](https://pollackpeacebuilding.com/about/emily-machin-mayes/): Emily has been designing and providing conflict resolution education and peacebuilding services to businesses, schools, and youth since 2011. - [Emily Machin-Mayes - Program Director / Peacebuilder](https://pollackpeacebuilding.com/about/emily/) - [W9](https://pollackpeacebuilding.com/w9/) - [Dr. Jeremy Pollack in the Media](https://pollackpeacebuilding.com/about/press/) - [Jayson Danto - Accounts Director](https://pollackpeacebuilding.com/about/jayson/): With almost two decades of managing and developing customer success and business development teams, Jayson has become an expert in developing positive environments in offices. - [Thank You](https://pollackpeacebuilding.com/workplace-conflict-resolution-a/thank-you/): “We know the stress that workplace conflict can have on people’s health and on the organization’s culture. - [workplace conflict resolution a](https://pollackpeacebuilding.com/workplace-conflict-resolution-a/): “We know the stress that workplace conflict can have on people’s health and on the organization’s culture. - [Workplace Conflict Resolution Training](https://pollackpeacebuilding.com/workplace-conflict-resolution-training/) - [Change Management Consulting](https://pollackpeacebuilding.com/change-management/): Change management consulting helps organizations navigate downsizing, growth, restructuring, new systems, and other significant transitions while supporting the people experiencing them. - [Real Estate](https://pollackpeacebuilding.com/conflict-management-training-workshop/real-estate/): Conflict happens between staff and customers in every industry, and real estate companies are no exception. - [Workplace Culture Consulting & Optimization Program](https://pollackpeacebuilding.com/culture-optimization/): A healthy workplace culture doesn’t happen by accident. - [Peacebuilding with Dr. Pollack Podcast](https://pollackpeacebuilding.com/podcast/): Home > Peacebuilding with Dr. - [Conflict Resolution & De-Escalation Keynote Speaker: Dr. Jeremy Pollack, Ph.D.](https://pollackpeacebuilding.com/keynote-speaker/): At Pollack Peacebuilding Systems, we pride ourselves on providing a diverse, comprehensive range of conflict management services, including keynote presentations on conflict resolution and de-escalation. - [Fractional Ombuds](https://pollackpeacebuilding.com/ombuds/): Pollack Peacebuilding offers fractional or part-time Ombuds (also called Ombudsman or Ombudsperson) to organizations looking to enhance wellbeing across their workforce but which are not yet ready to bring on a full-time Ombuds. - [The Ultimate 12-Step Guide to Coworker Mediation: Free Ebook](https://pollackpeacebuilding.com/ebook/): Whether problems between coworkers seem constant or sporadic, handling conflict resolution in the workplace can be difficult and uncomfortable for most managers. - [Safa Harak - Learning Coordinator at Peaceful Leaders Academy](https://pollackpeacebuilding.com/about/safa-harak/): Safa serves as Learning Coordinator for Peaceful Leaders Academy, a leadership training program developed by Pollack Peacebuilding Systems. - [Renata Valree, M.S, M.P.A, Conflict Resolution Expert Los Angeles, CA](https://pollackpeacebuilding.com/about/renata-valree/): Master of Public Administration (M.P.A.), CA. State Univ. - [Alice Shikina, Conflict Resolution Expert Oakland, CA](https://pollackpeacebuilding.com/about/alice-shikina/) - [Vanessa Chapman - Client Success Manager](https://pollackpeacebuilding.com/about/vanessa-chapman/) - [Dianne D'Elia, M.A., A.C.C., Conflict Resolution Expert, Calgary, Canada](https://pollackpeacebuilding.com/about/dianne-delia/): [/bt_bb_text] General Overview Dianne D’Elia has a M.A. - [Andrew MacDonald, M.B.A., Conflict Resolution Expert Austin, TX](https://pollackpeacebuilding.com/about/andrew-macdonald/): [/bt_bb_text] General Overview Andrew has over 20 years of experience in organizational behavior and workplace conflict within the management consulting field. - [Conflict Resolution Services for Libraries](https://pollackpeacebuilding.com/conflict-resolution-for-libraries/): Libraries are open, welcoming spaces where people of different ages, backgrounds, needs, and perspectives come together every day. - [Workplace Restorative Practices](https://pollackpeacebuilding.com/restorative-practices-for-the-workplace/): Conflict at work leaves a mark that a policy memo can’t erase. - [Our Clients](https://pollackpeacebuilding.com/about/our-clients-template-2/): We have had the pleasure of crafting workplace conflict solutions for a number of organizations internationally. Below is a list of just some of our clients. - [Lauren Marx, M.S., Conflict Resolution Expert, Portland, OR](https://pollackpeacebuilding.com/about/lauren-marx/): Lauren is a highly accomplished conflict management professional with 10+ years of experience working with the public sector. - [Jeri Stroup, M.A., Conflict Resolution Expert, Oklahoma City](https://pollackpeacebuilding.com/about/jeri-stroup/): [/bt_bb_text] General Overview Jeri believes that conflict is like a river; it is fluid, moving over rocks around bends and reaching a place of calm. - [Britt K. Sheinbaum, M.A., M.N.R., Conflict Resolution Expert, Wilmington, NC](https://pollackpeacebuilding.com/about/britt-k-sheinbaum/): Home > About > Britt K. - [Leila Bidad, MDR, Conflict Resolution Expert, Denver, CO](https://pollackpeacebuilding.com/about/leila-bidad/): For over a decade, Leila has provided proactive and reactive conflict resolution services to a diversified portfolio of clients. - [Testimonial Submission](https://pollackpeacebuilding.com/testimonial-submission/) - [Thank You for Booking an Appointment](https://pollackpeacebuilding.com/appt-confirmation/) - [Services](https://pollackpeacebuilding.com/services/): A good manager is trained to resolve differences between employees. - [PPS' Workplace Conflict Transformation Case Studies](https://pollackpeacebuilding.com/pps-workplace-conflict-transformation-case-studies/): Please click on the case studies below to read about just a few of our successful conflict resolution cases, which include conflict analysis and workplace peacebuilding efforts leading to more peaceful, productive work relationships. - [Workplace Conflict & Communication Coaching | Executives, Employees, Teams](https://pollackpeacebuilding.com/conflict-coaching/): Conflict resolution coaching provides one-on-one and team support for leaders and employees navigating recurring interpersonal conflict at work. - [Danielle Ratcliffe - Conflict Resolution Expert, London, UK](https://pollackpeacebuilding.com/about/danielle-ratcliffe/): [/bt_bb_text] General Overview Danielle is a highly skilled and compassionate workplace mediator, conflict resolution trainer and conflict coach. - [Theory of Change: From Workplace to Broader Culture](https://pollackpeacebuilding.com/theory-of-change/): Let’s face it, conflict is everywhere. - [Conflict Resolution Services in the United Kingdom](https://pollackpeacebuilding.com/conflict-resolution-services-in-the-united-kingdom/): Conflict in the workplace does not have to be problematic. In fact, they can present an opportunity for innovation and growth. - [Pollack Peacebuilding Systems Privacy Policy](https://pollackpeacebuilding.com/pollack-peacebuilding-systems-privacy-policy/): Pollack Peacebuilding Systems (PPS) is an international consulting firm. - [Ashden Madison - Peace Content Coordinator](https://pollackpeacebuilding.com/about/ashden-madison/) - [Omar Corral - Tech Guru at Pollack Peacebuilding](https://pollackpeacebuilding.com/about/omar-corral/) ## Optional - [Agent (MCP protocol)](websites-agents.hostinger.com/pollackpeacebuilding.com/mcp) [comment]: # (Generated by Hostinger Tools Plugin)