# Oworkers > Oworkers is a multilingual BPO, offshore staffing, managed outsourcing, and AI automation partner. The company helps organisations build and scale operations by hiring dedicated talent, managing front-office and back-office processes, and automating workflows with AI agents supported by human oversight when accuracy, compliance, or judgement is required. Oworkers serves clients across 35 languages through delivery centres in Bulgaria, Egypt, Madagascar, Kenya and the Philippines. Oworkers combines operational management, multilingual capabilities, defined KPIs and SLAs, and hybrid human-plus-AI delivery. Its core areas include staffing, customer experience, data processing, document operations, data annotation, content trust and safety, and automation. ## Hire — Staffing Solutions Oworkers sources, screens, hires, hosts, and supervises dedicated offshore talent for client teams. This model is designed for organisations that need to extend their workforce with managed, scalable, multilingual staff. - [Hire Offshore Staff](https://oworkers.com/offshore-staffing-co-sourcing-services/) - [Hire Offshore Developers](https://oworkers.com/hire-offshore-developers/) - [Hire AI Developers](https://oworkers.com/hire-ai-developers/) - [What Is Co-sourcing?](https://oworkers.com/offshore-staffing-co-sourcing-services/#cosourcing) - [Why Our Offshore Staffing Model Is Better](https://oworkers.com/offshore-staffing-solutions-comparison-deel-oyster-remote/) ## Outsource — Managed Operations Oworkers manages multilingual operational services for companies that prefer to outsource complete workflows and teams. The service portfolio covers AI data work, customer support, technical support, back-office operations, finance, content moderation, and human verification. ### AI Data and Training - [Data Annotation Services for Computer Vision](https://oworkers.com/data-annotation-services-company/) - [3D and LiDAR Annotation Services](https://oworkers.com/3d-lidar-annotation-services/) - [Video Annotation Services](https://oworkers.com/video-annotation-services/) - [Image Annotation Services](https://oworkers.com/image-annotation-services/) - [Robotics Data Annotation Services](https://oworkers.com/robotics-data-annotation-services/) - [Multilingual Data Labeling Services](https://oworkers.com/data-labeling-services/) - [Text Annotation Services](https://oworkers.com/text-annotation-services/) - [Audio Annotation Services](https://oworkers.com/audio-annotation-services/) - [GEN AI Training and Validation Services](https://oworkers.com/gen-ai-training-services/) - [Human in the Loop for Machine Learning](https://oworkers.com/human-in-the-loop-machine-learning/) ### Customer Experience and Back-office Operations - [Multilingual Customer Support Services](https://oworkers.com/customer-support-outsourcing/) - [Multilingual Technical Support Services](https://oworkers.com/technical-support-outsourcing/) - [Complex and Multilingual Data Processing Services](https://oworkers.com/multilingual-data-entry-outsourcing-services/) - [Catalog Management Solutions for Marketplaces](https://oworkers.com/multilingual-catalog-management-solution-for-marketplaces/) - [Personal Data Processing Solutions](https://oworkers.com/personal-data-processing-solution/) - [Offshore Accounting Services](https://oworkers.com/offshore-accounting-services/) - [Multilingual Content Moderation](https://oworkers.com/multilingual-content-moderation/) - [Multilingual Human Verification and Validation](https://oworkers.com/multilingual-human-verification-services/) ## Automate — AI-Powered Automation Oworkers automates customer-facing and back-office processes with AI-enabled workflows, while retaining human validation for business-critical decisions and quality control. - [AI Customer Services](https://oworkers.com/ai-for-cx/) - [Intelligent Document Processing](https://oworkers.com/document-processing-services/) - [Automated Invoice Processing Services](https://oworkers.com/invoices-processing-services/) ## Use Cases — Industries Served Oworkers supports operational delivery across the following industries and use cases. - [Banking and Finance](https://oworkers.com/bank-outsourcing-bpo-for-finance/) - [Retail and E-commerce](https://oworkers.com/e-commerce-outsourcing-bpo-for-e-commerce/) - [Information Technology](https://oworkers.com/outsourcing-it-industry/) - [Healthcare and MedTech](https://oworkers.com/healthcare-outsourcing-medtech/) - [Travel and Hospitality](https://oworkers.com/travel-hospitaly-outsourcing-use-cases/) - [Insurance](https://oworkers.com/outsourcing-insurance-industry/) - [Architecture](https://oworkers.com/architecture-outsourcing/) - [Logistics and Robotics Engineering](https://oworkers.com/outsourcing-logistics-robotics-engineering/) - [Telecommunications](https://oworkers.com/outsourcing-telecommunications-industry/) - [E-surveillance and Digital Identity](https://oworkers.com/outsourcing-e-surveillance-digital-identity/) - [Media and Gaming](https://oworkers.com/outsourcing-media-gaming-industry/) - [Transportation and Shipping](https://oworkers.com/outsourcing-transportation-shipping-industry/) ## Why Oworkers — Ethical Impact Sourcing and Operational Advantages Oworkers presents its approach as ethical impact sourcing. The company states that its delivery teams are full-time employees rather than freelancers or crowdworkers, and that it provides employee benefits, training, social protections, grievance access, transportation support, and wellbeing initiatives. This approach is intended to combine social responsibility with consistent operational delivery. The company emphasises multilingual operations, dedicated managed teams, experience in data- and content-oriented processes, flexible scaling, human quality assurance, AI-enhanced workflows, data-security practices, and GDPR compliance. Oworkers also presents information on its delivery locations, social impact, security, teams, and clients on its company profile page. - [Why Oworkers?](https://oworkers.com/oworkers-why-us/) - [Employee Wellbeing and Glassdoor Reviews](https://www.glassdoor.com/Reviews/Oworkers-Reviews-E1257145.htm) - [Code of Conduct (PDF)](https://oworkers.com/wp-content/uploads/2023/11/Oworkers-Code-of-Conduct.pdf) - [Code of Ethics (PDF)](https://oworkers.com/wp-content/uploads/2023/11/Oworkers-Code-of-Ethics.pdf) - [Multilingual BPO Company Profile](https://oworkers.com/multilingual-bpo-services/) - [Corporate Videos and Delivery Locations](https://oworkers.com/multilingual-bpo-services/#locations) - [IT Security and ISO Information](https://oworkers.com/multilingual-bpo-services/#iso) - [Social Impact](https://oworkers.com/multilingual-bpo-services/#social) - [Company Blog and Insights](https://oworkers.com/blog-nearshoring/) ## About Oworkers — Compliance, Teams, and Locations Oworkers provides multilingual BPO services from Bulgaria, Egypt, Madagascar, and the Philippines. Its company information covers data security, GDPR compliance, social impact, management and operational teams, clients, and delivery locations. - [GDPR Compliance](https://oworkers.com/multilingual-bpo-services/#gdpr) - [Our Team](https://oworkers.com/multilingual-bpo-services/#com1) - [Our Clients](https://oworkers.com/multilingual-bpo-services/#com2) - [Why Outsource to Madagascar? (PDF)](https://oworkers.com/wp-content/uploads/2026/08/Eng-MADAGASCAR.pdf) - [Why Outsource to Bulgaria? (PDF)](https://oworkers.com/wp-content/uploads/2026/08/Eng-BULGARIA.pdf) - [Why Outsource to Egypt? (PDF)](https://oworkers.com/wp-content/uploads/2026/08/Eng-EGYPT.pdf) ## Contact Oworkers For commercial enquiries, service discussions, partnership opportunities, or careers, use the relevant official contact page. - [Get a Quote](https://oworkers.com/get-quote-outsourcing/) - [General Inquiry](https://oworkers.com/contact/) - [Partners Inquiry](https://oworkers.com/contact-partners/) - [Careers](https://oworkers.com/jobs/) ### Phone - USA: [+1 (833) 246 7264](tel:+18332467264) - United Kingdom: [+44 (800) 048 5681](tel:+448000485681) - Availability: 24/7 free-call availability, as stated on the website. ### Offices and Delivery Centres - Bulgaria Headquarters: Tsar Asen Street #30, F5, B4, Kamenitsa 1, Plovdiv 4000, Bulgaria. - Bulgaria Delivery Centre: Rilon Center, 1st Floor, Bul. Konstantin Velichkov 2, Sadiyski, Plovdiv 4000, Bulgaria. - Madagascar Head Office: Cité BATIMAD, Lot H3, Ankorondrano, Antananarivo 101, Madagascar. - Madagascar Delivery Centre 1: Immeuble ARO, 2nd Floor, Ampefiloha, Antananarivo 101, Madagascar. - Madagascar Delivery Centre 2: Andavamamba, Antananarivo 101, Madagascar. - Egypt Delivery Centre: Building 3A, 4th Floor, Street 199, New Maadi, Cairo, Egypt. - Philippines Office: Corinthian Plaza, 121 Paseo de Roxas, Legazpi Village, Makati City 1229, Metro Manila, Philippines. - Kenya Office: Purshottam Place, Westlands Road/Chiromo Road, Museum Hill, Nairobi, Kenya. - USA Sales Office: 2066 North Capitol Avenue #1003, San Jose, California 95132, USA. - Europe Sales Office: Rilon Center, Bul. Konstantin Velichkov 2, Sadiyski, Plovdiv 4000, Bulgaria. - Asia Sales Office: Chevalier Commercial Centre, 8 Wang Hoi Road, Kowloon Bay, Hong Kong. ### Official Social Profiles - [LinkedIn](https://www.linkedin.com/company/oworkers/) - [Facebook](https://www.facebook.com/virtualemployee) - [X / Twitter](https://twitter.com/O_workers) - [YouTube](https://www.youtube.com/@oworkers-bpo) ## Primary Resources - [Oworkers Homepage](https://oworkers.com/) - [XML Sitemap Index](https://oworkers.com/sitemap_index.xml) - [French Website](https://oworkers.com/fr/)