# Outdoo AI > Outdoo AI is the AI roleplay and training platform for customer-facing teams. Teams train with AI Trainers, practice in AI Roleplays, get scored on real calls with the same AI scorecard, and improve with Outdoo AI Coach. Knowledge Sync, Screen-Aware Roleplays, workflow simulation, SCORM and xAPI support and 140+ integrations turn training into consistent execution. Trusted by 250+ enterprises, including Globe Life Insurance and CMC (both Fortune 500 companies), Cloudflare, Allstate and Keller Williams. #1 for Best Results, Most Implementable and Highest User Adoption in AI Sales Roleplay on G2 (Fall 2026). Full page content for AI systems that need complete context: [llms-full.txt](https://www.outdoo.ai/.well-known/llms-full.txt). Each key page also has a markdown version, linked from the page with . ## Product - [AI Roleplay and Training Platform](https://www.outdoo.ai): The AI roleplay and training platform for customer-facing teams. Learn with AI Trainers, practice in AI Roleplays, and get scored on real calls. - [AI Trainers Built From Your Playbooks](https://www.outdoo.ai/products/ai-trainers): Turn playbooks, SOPs, and product docs into interactive AI Trainers that teach, test, and guide workflows, so new hires are ready sooner. - [AI Roleplays Built From Real Calls](https://www.outdoo.ai/products/ai-roleplays): Reps practice with lifelike AI buyers by voice, chat, or video, built from your real calls and playbooks, and scored with the same scorecard as real calls. - [Screen-Aware AI Roleplays for Demos and Support](https://www.outdoo.ai/products/screen-aware-roleplays): Reps share their screen in a roleplay. Outdoo AI tracks the demo, slides, or video and tells managers if the right message went with the right screen. - [Knowledge Sync for AI Roleplays and Training](https://www.outdoo.ai/products/knowledge-sync): Link your LMS, Confluence, or website. Outdoo AI builds AI Trainers and roleplays from it and checks that reps explain each point correctly. - [Outdoo AI Coach: What Each Rep Needs Next](https://www.outdoo.ai/products/ai-coaching): Outdoo AI Coach queues AI Trainers for new joiners, lines up prep before big calls, and turns gaps from roleplays and real calls into next steps. - [Call Scoring and Feedback on One Scorecard](https://www.outdoo.ai/products/call-scoring-and-feedback): Score every roleplay and real customer call on one scorecard aligned to MEDDICC, SPIN, BANT, or your framework, with a coaching summary per rep. - [Conversation Intelligence Tied to Training](https://www.outdoo.ai/products/conversation-intelligence): Record every real customer call, score it on the same rubric as practice, coach the gaps, and update the CRM from the call, with less admin for reps. - [Workflow Training: Practice the Call and the CRM](https://www.outdoo.ai/products/workflow-training): Reps practice the customer conversation and the CRM entry that follows in one session, scored on one scorecard, so post-call errors get caught in practice. - [CRM Automation: Updates From Every Call](https://www.outdoo.ai/products/crm-automation): Outdoo AI fills stage, amount, close date, next step, and call summary from the conversation, so reps have nothing to type and records stay accurate. - [Post-Sales Roleplays for Renewals and QBRs](https://www.outdoo.ai/products/post-sales-roleplays): CSMs and support agents rehearse renewals, escalations, and QBRs with AI customers built from real conversations, so retention holds when calls get hard. ## Solutions (by team and use case) - [AI Roleplay and Training for Sales Reps](https://www.outdoo.ai/solutions/sales-team): Sales reps rehearse discovery, objections, and pricing with lifelike AI buyers, scored like real calls, so ramp shortens and more reps hit quota. - [AI Roleplay and Readiness for Enablement](https://www.outdoo.ai/solutions/enablement-team): Outdoo AI gives enablement teams AI Trainers and roleplays built from your playbooks, certifies reps, and tracks readiness in every region to prove impact. - [AI Trainers and Roleplays for L&D Teams](https://www.outdoo.ai/solutions/learning-development-team): Turn briefs, playbooks, and product docs into interactive AI Trainers, then measure whether completion becomes capability. SCORM 1.2, 2004 and xAPI ready. - [AI Training Tied to Revenue for Leaders](https://www.outdoo.ai/solutions/leaders): Turn training spend into revenue growth. One scorecard grades practice and real calls, so leaders see ramp, consistency, and program ROI. - [AI Sales Training That Sticks on Real Calls](https://www.outdoo.ai/solutions/sales-training): AI sales training that turns launches, playbooks, and methodology into roleplay practice, then confirms adoption on real calls with one scorecard. - [Sales Onboarding That Shortens Ramp](https://www.outdoo.ai/solutions/sales-onboarding): Sales onboarding where new reps learn from AI Trainers, rehearse real deals in AI roleplays, and get scored on first calls, so they reach a first deal sooner. - [Customer Support Training for CSAT](https://www.outdoo.ai/solutions/customer-support-training): Customer support training where agents rehearse frustrated customers, escalations, and ticket workflows in AI roleplays, then get scored on real interactions. - [Leadership Training With AI Roleplays](https://www.outdoo.ai/solutions/leadership-training): Leadership training where managers practice feedback, conflict, and 1:1 conversations in AI roleplays, with consistent scoring across every team. - [AI Coaching & Enablement on One Scorecard](https://www.outdoo.ai/solutions/ai-coaching-enablement): AI coaching and enablement that scores every roleplay and real call on one scorecard, gives each rep a next step, and shows whether coaching moves ramp. - [AI Roleplay Assessments & Certifications](https://www.outdoo.ai/solutions/ai-roleplay-assessments): AI roleplay assessments certify reps against your methodology, then confirm each skill on real calls with the same scorecard, so readiness is proven. - [AI Roleplay Training for Claims Handlers](https://www.outdoo.ai/solutions/claims-roleplay-training): Claims handlers practice FNOL, coverage, and dispute calls in AI roleplays, get scored against your guidelines, and reach policyholders ready. ## Industries - [AI Roleplay and Training for SaaS Teams](https://www.outdoo.ai/industries/saas): SaaS reps and CSMs practice demos, pricing pushback, and renewals in AI roleplays, then get scored on real calls with the same scorecard. - [AI Roleplay and Training for Insurance Teams](https://www.outdoo.ai/industries/insurance): Insurance agents practice coverage, premium, and disclosure conversations in AI roleplays, then get scored on real calls with the same scorecard. - [AI Roleplay and Training for P&C Insurance](https://www.outdoo.ai/industries/property-and-casualty-insurance): P&C agents, underwriters, and adjusters practice policy, claims, and renewal conversations in AI roleplays scored for compliance and clarity. - [AI Call Center Training and Quality Assurance](https://www.outdoo.ai/industries/call-centers): BPO and call center agents practice in AI roleplays scored against your QA frameworks and SLAs, so quality holds across shifts, sites, and client programs. - [AI Roleplay and Training for Banking Teams](https://www.outdoo.ai/industries/banking): Outdoo AI trains banking advisors in AI roleplays for lending, retail, and wealth conversations, plus the KYC and workflow steps that follow. - [AI Roleplay and Training for Credit Unions](https://www.outdoo.ai/industries/credit-union): Member service reps and loan officers practice lending, disclosure, and hardship conversations in AI roleplays, so every branch serves members the same way. - [AI Roleplay and Training for CRE Teams](https://www.outdoo.ai/industries/commercial-real-estate): Commercial real estate agents practice owner pitches, tenant meetings, and negotiations in AI roleplays, so new agents ramp without pulling brokers off deals. ## Pricing and Company - [Outdoo AI Pricing](https://www.outdoo.ai/pricing): Outdoo AI pricing: Growth and Enterprise plans for AI Trainers, AI Roleplays, and real-call coaching, quoted on your team size and goals. Get a custom quote. - [Enterprise AI Roleplay and Training Platform](https://www.outdoo.ai/enterprise): Run one AI roleplay and training platform across every team and region. Outdoo AI cuts ramp time with SSO, SOC 2, and controls regulated teams need. - [Book a Demo: AI Roleplay and Training](https://www.outdoo.ai/demo): See Outdoo AI Coach, AI Trainers, AI Roleplays, and real-call coaching in one 30-minute walkthrough built around the metrics your team needs to move. - [About Outdoo AI](https://www.outdoo.ai/about-us): Outdoo AI is the AI roleplay and training platform for customer-facing teams. Meet the founders, see our mission, and how practice shows up on real calls. - [Wall of Love: Customer Reviews](https://www.outdoo.ai/wall-of-love): Verified G2 reviews and customer results from reps, managers, and leaders who train on Outdoo AI, the AI roleplay and training platform. - [Outdoo AI Partner Program](https://www.outdoo.ai/partners): Join the Outdoo AI Partner Program. Referral, Consulting, and Strategic tiers for firms that build AI roleplay and training into their client work. - [Careers: Join the Outdoo AI Team](https://www.outdoo.ai/career): Join Outdoo AI and build the AI roleplay and training platform customer-facing teams use to ramp faster. See our culture code, benefits, and open roles. ## Compare - [Gong vs Outdoo AI: AI Trainer and Roleplay Comparison](https://www.outdoo.ai/compare/gong-vs-outdoo): Gong shows what happened on calls. Outdoo AI turns those same calls into AI roleplay practice, so reps improve before the next conversation. - [Hyperbound vs Outdoo AI: AI Roleplay Platform Comparison](https://www.outdoo.ai/compare/hyperbound-vs-outdoo): Compare Hyperbound and Outdoo AI. Outdoo AI adds AI Trainers, CRM workflow practice, and one scorecard for roleplays and real calls, guided by Outdoo AI Coach. - [Second Nature vs Outdoo AI: AI Roleplay for Enterprise](https://www.outdoo.ai/compare/secondnature-vs-outdoo): Second Nature runs AI roleplays. Outdoo AI adds AI Trainers, CRM workflow practice, and one scorecard for roleplays and live calls, plus Outdoo AI Coach. - [Yoodli vs Outdoo AI: AI Roleplay and Coaching Comparison](https://www.outdoo.ai/compare/yoodli-vs-outdoo): Yoodli offers AI roleplay and communication coaching. Outdoo AI grades roleplays and real calls on one scorecard and trains the CRM work after the call. - [Nooks vs Outdoo AI: Dialer vs AI Roleplay and Training](https://www.outdoo.ai/compare/nooks-vs-outdoo): Nooks accelerates dialing. Outdoo AI builds the skills behind every call with AI Trainers, AI Roleplays, real-call coaching, and Outdoo AI Coach. - [Avoma vs Outdoo AI: Meeting Intelligence vs AI Roleplay](https://www.outdoo.ai/compare/avoma-vs-outdoo): Avoma captures and summarizes meetings. Outdoo AI trains reps on the skills behind them with AI Trainers, AI Roleplays, and real-call coaching. - [Clari vs Outdoo AI: Forecasting vs AI Roleplay and Training](https://www.outdoo.ai/compare/clari-vs-outdoo): Clari forecasts your pipeline. Outdoo AI trains the reps responsible for it with AI Trainers, AI Roleplays, real-call coaching, and Outdoo AI Coach. ## Resources - [Integrations: CRM, LMS, Dialers, and More](https://www.outdoo.ai/integrations): Connect Outdoo AI to 140+ tools: CRMs, LMSs, dialers, meeting tools, and conversation intelligence. Real calls get scored and results flow back. - [AI Roleplay, Training, and Coaching Blog](https://www.outdoo.ai/blog): Guides on AI roleplays, AI Trainers, and real-call coaching that help customer-facing teams ramp faster and help managers coach in less time. - [Customer Stories and Case Studies](https://www.outdoo.ai/case-studies): See how 250+ enterprises use Outdoo AI's AI roleplay and training platform to shorten ramp, handle objections better, and give managers time back. - [Feature Announcements and Product Updates](https://www.outdoo.ai/feature-announcements): Every update to Outdoo AI's AI Trainers, AI Roleplays, real-call scoring, and Outdoo AI Coach, posted as it ships, for customer-facing teams. - [AI Roleplay Guides, Templates, and Reports](https://www.outdoo.ai/ebook): Free field guides, templates, and research on AI roleplay, coaching, and enablement, built to help customer-facing teams ramp faster. - [Pitch Perfect Podcast for Sales and Enablement](https://www.outdoo.ai/podcasts): Pitch Perfect: conversations with sales, enablement, and go-to-market leaders on coaching, ramp, and how AI roleplay changes the way teams practice. - [Product Videos, Demos, and Podcasts](https://www.outdoo.ai/videos): Watch Outdoo AI walkthroughs, demos, and Pitch Perfect episodes on AI roleplay, AI Trainers, and coaching for customer-facing teams. - [Live Workshops and Webinars on AI Training](https://www.outdoo.ai/events): Join free Outdoo AI workshops and watch webinar recordings on AI roleplay, AI Trainers, coaching, and ramp for sales, support, and success teams. - [Press Releases and Company News](https://www.outdoo.ai/press-releases): News and announcements from Outdoo AI, the AI roleplay and training platform for customer-facing teams: partnerships, launches, and recognition. ## Customer Stories - [Allied Health Agency Strengthens Sales and Post-Close Compliance while Saving 700+ Coaching Hours](https://www.outdoo.ai/customers/allied-health-agency): Allied Health Agency Strengthens Sales and Post-Close Compliance while Saving 700+ Coaching Hours - [How Anderson Dodson Raised Conversion 20% with AI Roleplay](https://www.outdoo.ai/customers/anderson-dodson): Anderson Dodson improved consultation conversion by 20% and cut ramp time in half using Outdoo AI roleplay for its non-attorney sales team. - [Bookmate Streamlines Onboarding, Cutting Ramp-Up Time by 2x](https://www.outdoo.ai/customers/bookmate): Bookmate reduced onboarding time by 20x and increased team efficiency by 50% using Outdoo AI's snippet-sharing capabilities, enabling faster knowledge transfer and smoother onboarding. - [See how Budibase ramped up onboarding by 35% with Outdoo AI. Improve your team's efficiency and knowledge sharing.](https://www.outdoo.ai/customers/budibase): Learn how Budibase enhanced their sales strategy using Outdoo AI. Discover their success in improving team collaboration and customer engagement. - [Cloudflare Builds Coaching Foundation and Cuts Call Admin by 40%](https://www.outdoo.ai/customers/cloudflare): Cloudflare Builds Coaching Foundation and Cuts Call Admin by 40% - [CMC Strengthens Sales Readiness with AI Roleplays and Real Call Coaching](https://www.outdoo.ai/customers/cmc): CMC Strengthens Sales Readiness with AI Roleplays and Real Call Coaching - [Coverflex Boosts Prospect Engagement by 35% with Outdoo AI's AI Insights](https://www.outdoo.ai/customers/coverflex): See how Coverflex boosted prospect engagement by 35% using Outdoo AI's call reviews and AI coaching. Improve team performance and streamline processes. - [ExFreight: Structured Sales Training with AI Roleplay](https://www.outdoo.ai/customers/exfreight-ai): How ExFreight built its first structured sales onboarding program using Outdoo AI roleplay and SCORM integration with TalentLMS. - [Global Event Technology Company Accelerates Ramp-Up 55%](https://www.outdoo.ai/customers/global-enterprise-event-technology-case-study): See how a global enterprise event technology company used multilingual AI roleplays to standardize sales practice and accelerate ramp-up by 55%. - [Globe Life: 28% Better Objection Handling, 35% Faster Ramp with Outdoo AI](https://www.outdoo.ai/customers/globe-life-insurance): Globe Life improves objection handling by 28%, cuts ramp time by 35%, increases practice volume 3.7x, and saves 40+ coaching hours per manager each month using Outdoo AI. - [GoRamp Improves Deal Predictability by 2x with AI-Driven Insights](https://www.outdoo.ai/customers/goramp): GoRamp improved deal predictability by 2x and increased sales efficiency by 25% using Outdoo AI’s AI-powered call analysis, enabling faster access to critical sales information. - [GymLaunch](https://www.outdoo.ai/customers/gymlaunch): See how Gym Launch used Outdoo AI’s AI insights to boost sales performance, streamline processes, and enhance team efficiency for better results. - [Hive Reduces Implementation Time by 41% with Outdoo AI's AI Coaching](https://www.outdoo.ai/customers/hive): Discover how Hive reduced implementation time by 41% using Outdoo AI's AI coaching. Learn how they streamlined client handovers and improved team collaboration. - [Integrity Solutions AI Roleplay Integration](https://www.outdoo.ai/customers/integrity-solutions): Integrity Solutions embedded AI roleplay into its Elevate Selling program in two weeks, automating learner sync and scaling to 3,000+ learners via reseller model. - [Invitation Homes Scales Training with Outdoo AI](https://www.outdoo.ai/customers/invitation-homes): How Invitation Homes built leasing and de-escalation roleplay tracks inside Workday Learning using Outdoo AI's SCORM-integrated AI coaching platform. - [Keller Williams Team Structures Real Estate Sales Training](https://www.outdoo.ai/customers/keller-williams): How a Keller Williams team used Outdoo AI to bring consistent training and coaching using AI roleplays - [Kisi Boosts Sales Efficiency with 3x Improvement in Objection Handling](https://www.outdoo.ai/customers/kisi): Kisi improved objection handling by 3x and accelerated sales process implementation by 25% using Outdoo AI's AI-powered coaching, driving better deal closure rates. - [Lead Generation Group Scales Sales Onboarding and Rep Readiness with AI Roleplays](https://www.outdoo.ai/customers/lead-generation-group): Lead Generation Group Scales Sales Onboarding and Rep Readiness with AI Roleplays - [How a Leading SaaS Company Cuts Ramp Time by 47%](https://www.outdoo.ai/customers/leading-saas-brand): A leading SaaS company reduced ramp time by 47%, improved objection handling, and achieved 4× faster messaging rollout using Outdoo AI’s AI Sales Roleplay. - [1,000+ Employee Legal Services Firm Accelerates Ramp-Up 51%](https://www.outdoo.ai/customers/legal-services-ai-roleplay-case-study): See how a 1,000+ employee legal services firm used AI roleplays to improve compliance readiness and accelerate new-hire ramp-up by 51%. - [Let's Roam Cuts Ramp Time 50% with AI Roleplay](https://www.outdoo.ai/customers/lets-roam): Let's Roam replaced Fireflies with Outdoo AI, cutting new hire ramp time by 50% and consolidating call coaching in HubSpot. - [Live and Study EU Replaces Random Spot-Checks With a Scorecard on Every Call](https://www.outdoo.ai/customers/live-and-study-eu): Learn how Live and Study EU replaced random call spot-checks with automatic scoring across 60-70 daily calls using Outdoo AI. - [Omneky Cuts Sales Rep Ramp-Up Time by 50% with AI-Powered Coaching](https://www.outdoo.ai/customers/omneky): Learn how Omneky cut sales rep ramp-up time by 50% using Outdoo AI's AI-powered coaching. Improve onboarding and performance with conversation intelligence. - [ProvideSure Saves 135+ Monthly Coaching Hours and Accelerates Medicare Sales Readiness](https://www.outdoo.ai/customers/providesure): ProvideSure completed 525+ roleplays, saved 135+ coaching hours, and improved agent readiness using Outdoo AI’s AI roleplay and analytics. - [PushPress Cuts Discovery Calls in Half with AI Roleplay](https://www.outdoo.ai/customers/pushpress): PushPress used Outdoo AI roleplay to cut discovery calls from 10 minutes to their 4-5 minute target and onboard reps faster. - [Qure.ai Accelerates Sales Onboarding by 45% with AI Roleplays and Closed-Loop Coaching](https://www.outdoo.ai/customers/qure-ai): Qure.ai Accelerates Sales Onboarding by 45% with AI Roleplays and Closed-Loop Coaching - [Rain Group: Spanish AI Roleplay for Latin America](https://www.outdoo.ai/customers/rain-group): How Rain Group uses Outdoo AI to reinforce sales methodology in Spanish across independent Latin American client programs. - [Sage Boosts Customer Satisfaction and Reduces Churn with AI Insights](https://www.outdoo.ai/customers/sage): Discover how Sage reduced churn rates by 50% with Outdoo AI's AI Roleplay and Coaching. Learn about their success with Outdoo AI. - [Sigvaris Group: Coaching for Hard Customer Calls](https://www.outdoo.ai/customers/sigvaris-group): How Sigvaris used Outdoo AI to practice out-of-stock and price increase calls, surface rep-level coaching gaps, and build consistent customer care. - [Spectora: 8 AI Roleplay Agents from Real Call Transcripts](https://www.outdoo.ai/customers/spectora): Spectora built 8 AI roleplay agents from Fathom transcripts, cutting new hire ramp time in half and giving each sales team purpose-built practice scenarios. - [TopDog Law Boosts Conversion Rates by 20% with Continuous Coaching](https://www.outdoo.ai/customers/topdog-law): See how TopDog Law leveraged Outdoo AI to enhance client interactions. Learn how they improved efficiency and customer satisfaction. - [Total Rewards Software Cuts SDR Ramp-Up Time by 50% with AI-Powered Sales Roleplays](https://www.outdoo.ai/customers/total-rewards-software): Total Rewards Software achieved 50% faster SDR ramp-up, 23% better objection handling, and $100K pipeline per rep with Outdoo AI’s AI-powered sales roleplays. - [Town and Country Pest Solutions Boosts Script Compliance and Sales Productivity with Outdoo AI](https://www.outdoo.ai/customers/town-and-country-pest-solutions): Town and Country Pest Solutions improved script compliance, boosted rep productivity, and reduced training costs using Outdoo AI’s AI-powered conversation intelligence. - [Vestd CS Scorecards & HubSpot Feedback](https://www.outdoo.ai/customers/vestd): Vestd built 3 segment-specific CS scorecards and automated product feedback routing to HubSpot using Outdoo AI. See how. - [Vita Inclinata Boosts Productivity by 35% with 50% Faster Onboarding](https://www.outdoo.ai/customers/vita-inclinata-technologies): Learn how Vita Inclinata boosted productivity by 35% and cut onboarding time by 50% using Outdoo AI's AI-driven sales coaching and deal intelligence. - [Wolters Kluwer GRC Replaces Gong with Outdoo AI](https://www.outdoo.ai/customers/wolters-kluwer): How Wolters Kluwer's GRC sales team replaced Gong with Outdoo AI, cutting costs by 55% to keeping full AI call coaching and Dynamics 365 sync. ## Feature Announcements - [AI scorecards can now grade against your own playbooks, not generic criteria](https://www.outdoo.ai/feature-announcements/ai-scorecards-with-attached-resources): Outdoo AI generates AI scorecards from attached playbooks and SOPs, with entries linking directly to the source document. - [Call Blitz: back-to-back practice at the pace of real dialing](https://www.outdoo.ai/feature-announcements/call-blitz): Outdoo AI's Call Blitz runs reps through timed, back-to-back roleplay calls with configurable pickup rates, built for repetition, not single sessions. - [Concept trainers: the deck nobody reads, as a conversation instead](https://www.outdoo.ai/feature-announcements/concept-trainers-for-foundational-knowledge): Concept trainers in Outdoo AI teach foundational knowledge from your own documents. Attach a plan summary and your team learns it by talking it through. - [Configurable agent behavior: dial in exactly how the AI buyer acts](https://www.outdoo.ai/feature-announcements/configurable-roleplay-agent-behavior): Outdoo AI roleplay agents now expose structured behavior settings, information strategy, engagement, difficulty, and style, instead of only free-form prompts. - [Batches: assign and track a whole cohort as one unit](https://www.outdoo.ai/feature-announcements/course-batches-and-cohort-tracking): Outdoo AI batches let admins bulk-assign courses or Call Blitz sessions to a cohort and track completion at the batch level, not person by person. - [Course certifications: a real credential the moment a course is finished](https://www.outdoo.ai/feature-announcements/course-certifications): Outdoo AI now awards branded, verifiable certificates on course completion, with a dedicated Certificates section and manager-level tracking. - [Build a roleplay agent from a LinkedIn profile](https://www.outdoo.ai/feature-announcements/create-roleplay-agent-from-linkedin-profile): Paste a LinkedIn profile URL and Outdoo AI builds a buyer persona matched to that person's role, seniority, and priorities for roleplay practice. - [Security and compliance controls built for regulated teams](https://www.outdoo.ai/feature-announcements/enterprise-security-and-compliance): Outdoo AI is GDPR, HIPAA, CCPA, and SOC 2 compliant, with SAML SSO, role-based access, PII scrubbing, and self-serve data export and deletion. - [Fine-tune a roleplay agent by typing what you want changed](https://www.outdoo.ai/feature-announcements/fine-tune-roleplay-agents-with-natural-language): Outdoo AI's fine-tune panel updates a roleplay agent from a plain-language instruction, with instant testing and version history. - [Practice getting past the gatekeeper, before you ever reach the decision-maker](https://www.outdoo.ai/feature-announcements/gatekeeper-roleplay-calls): Outdoo AI roleplay calls now include a gatekeeper phase, so reps practice front-desk and screener conversations before reaching the buyer, scored separately. - [AI scorecards that grade against your playbook, not a vendor's rubric](https://www.outdoo.ai/feature-announcements/grading-against-your-playbook-not-generic-ai-advice): Outdoo AI scorecards generate from your own playbooks and SOPs, so grading reflects your methodology instead of a vendor's built-in idea of a good call. - [In-person roleplay: practice for meetings that happen face to face](https://www.outdoo.ai/feature-announcements/in-person-roleplay-agents): Outdoo AI roleplay agents now support an In Person call type, framing scenarios, coaching, and scoring for on-site meetings instead of phone calls. - [Live captions during roleplay calls, with scorecard timestamps that jump straight to the moment](https://www.outdoo.ai/feature-announcements/live-captions-roleplay-calls): Outdoo AI roleplay calls now show live captions in real time, and scorecard timestamps that jump directly to the relevant moment in the recording. - [Mobile coaching for reps who aren't at a desk](https://www.outdoo.ai/feature-announcements/mobile-coaching-for-distributed-teams): Outdoo AI's mobile app lets reps practice roleplays, review feedback, and track progress from their phone, built for field and distributed teams. - [Roleplay, coaching, and scoring in 120+ languages](https://www.outdoo.ai/feature-announcements/multi-lingual-roleplay-practice-and-scoring): Outdoo AI supports roleplay practice and scoring in 120+ languages, including 74+ languages in AI Roleplay's voice mode, for global teams. - [Multi-persona roleplay: practice deals with more than one stakeholder in the room](https://www.outdoo.ai/feature-announcements/multi-persona-roleplay): Outdoo AI roleplay agents can now run up to 3 AI personas in one call, each with different priorities, for practicing multi-stakeholder deals. - [Outdoo AI data, now inside Claude, Glean, and any MCP client](https://www.outdoo.ai/feature-announcements/outdoo-mcp-server): Outdoo AI's new MCP server exposes 39 tools across conversations, CRM, and organization data to Claude Code, Glean, and any MCP-compatible client. - [Two faster ways to build a roleplay agent: a prompt, or a template](https://www.outdoo.ai/feature-announcements/prompt-and-template-roleplay-creation): Outdoo AI lets teams generate a roleplay agent from a short written prompt or start from a ready-made template for common sales scenarios. - [A shared library for playbooks keeps practice, scoring, and coaching aligned](https://www.outdoo.ai/feature-announcements/resources-library-for-governance-aligned-coaching): Outdoo AI's Resources library centralizes playbooks and SOPs, attaching them to roleplay agents, scorecards, and courses. - [Embed an AI roleplay agent in Salesforce](https://www.outdoo.ai/feature-announcements/roleplay-agent-in-salesforce): Outdoo AI roleplay agents now embed into Salesforce Lightning pages as a live practice panel, so team members rehearse a call without leaving the record. - [Build a roleplay agent from what happened, or from what should happen](https://www.outdoo.ai/feature-announcements/roleplay-agents-from-calls-and-scripts): Outdoo AI builds roleplay agents from real call recordings or from uploaded scripts and playbooks, grounding practice in real material either way. - [One agent, many rehearsals: instant variations and cloning](https://www.outdoo.ai/feature-announcements/roleplay-variations-and-cloning): Outdoo AI generates new roleplay personas and voice styles from one click, and clones a buyer persona across sales stages. - [Build roleplay agents from real sales calls, not scripts](https://www.outdoo.ai/feature-announcements/roleplays-from-real-calls): Outdoo AI now generates roleplay agents from uploaded call recordings or Gong, Chorus, and other conversation intelligence tools. - [SCORM export: Outdoo AI courses inside the LMS you already run](https://www.outdoo.ai/feature-announcements/scorm-export-lms-integration): Outdoo AI courses export as SCORM packages for any LMS, and as of v3.5.1 the SCORM build now auto-updates without a manual re-export or re-import. - [Skill trainers: learn the play before you spend a live call on it](https://www.outdoo.ai/feature-announcements/skill-trainers-for-applied-practice): Skill trainers in Outdoo AI teach applied practice. The trainer takes a part in the conversation, pushes back, and tells your team what to do differently. - [Micro-learning generated from your own performance data](https://www.outdoo.ai/feature-announcements/targeted-micro-learning-from-performance-scores): When scoring flags a specific skill gap, Outdoo AI automatically generates a short roleplay targeting that exact gap for a rep. - [Tool trainers: teaching the software while the conversation is happening](https://www.outdoo.ai/feature-announcements/tool-trainers-for-software-walkthroughs): Tool trainers in Outdoo AI teach a specific application. The trainer shares its screen during the session, so it can point at the field it is describing. - [One scorecard for roleplay practice and real calls](https://www.outdoo.ai/feature-announcements/unified-scoring-roleplay-and-real-calls): Outdoo AI scores AI Roleplay sessions and live calls on the same scorecard, so managers can compare practice performance to real execution. - [Video Roleplay: Practice face to face with a lifelike AI avatar](https://www.outdoo.ai/feature-announcements/video-roleplay-avatar-mode): Outdoo AI's video avatar mode lets reps practice video meetings and screen-share demos against a lifelike AI avatar that responds in real time. - [Workflow Training: Score reps on the process after the call, not just the call](https://www.outdoo.ai/feature-announcements/workflow-training-post-call-process-scoring): Outdoo AI now scores post-call CRM updates and dispositioning against an admin's ideal recording, measuring AHT, resolution, and skipped steps. ## Optional - [Product Tour](https://www.outdoo.ai/product-tour): Self-guided tour of the Outdoo AI platform. - [Free Trial](https://www.outdoo.ai/free-trial): Try AI roleplays on the limited Free plan. - [Trust Vault](https://trust.outdoo.ai): Security, compliance and privacy documentation (SOC 2 Type II, ISO 27001, GDPR, HIPAA, CCPA). - [Privacy Policy](https://www.outdoo.ai/privacy-policy) - [Terms of Service](https://www.outdoo.ai/terms-of-service) - [Data Processing Addendum](https://www.outdoo.ai/dpa)