# Numan Help Center

> Numan Help Centre

## Weight Loss

- [Foundayo \(Orforglipron\): FAQs and Launch Information](https://help.numan.com/en/articles/16350069-foundayo-orforglipron-faqs-and-launch-information.md)
- [Weight Loss Treatment Disclaimer](https://help.numan.com/en/articles/9924572-weight-loss-treatment-disclaimer.md)
- [Data Privacy for Weight Loss](https://help.numan.com/en/articles/9917123-data-privacy-for-weight-loss.md)
- [Oral Weight-Loss Medication \(Wegovy Pill / GLP-1s\)](https://help.numan.com/en/articles/14853209-oral-weight-loss-medication-wegovy-pill-glp-1s.md): Everything you need to know about our upcoming oral GLP-1 weight-loss treatments, including availability, eligibility, and what to expect.
- [How do I fix a jammed Wegovy pen?](https://help.numan.com/en/articles/14472099-how-do-i-fix-a-jammed-wegovy-pen.md): This guide explains how the Wegovy FlexTouch pen works, what to look for after each dose, and what to do if it feels stuck.
- [Why does my Wegovy 7.2mg pen look different, and why have I received 4 pens instead of 3?](https://help.numan.com/en/articles/15421560-why-does-my-wegovy-7-2mg-pen-look-different-and-why-have-i-received-4-pens-instead-of-3.md): Everything you need to know about the updated 7.2 mg Wegovy pen.
- [Why didn't I receive an ice pack with my Wegovy order?](https://help.numan.com/en/articles/15012593-why-didn-t-i-receive-an-ice-pack-with-my-wegovy-order.md)
- [Wegovy FAQ and Instructional Video](https://help.numan.com/en/articles/9917035-wegovy-faq-and-instructional-video.md)
- [Why is my Mounjaro pen different?](https://help.numan.com/en/articles/15227108-why-is-my-mounjaro-pen-different.md)
- [How do I fix a jammed Mounjaro pen?](https://help.numan.com/en/articles/14124617-how-do-i-fix-a-jammed-mounjaro-pen.md): This guide explains how the Mounjaro pen works, what to expect after each dose, and what to do if something doesn’t seem right.
- [Mounjaro FAQ and Instructional Video](https://help.numan.com/en/articles/9917052-mounjaro-faq-and-instructional-video.md): Answers to frequently asked questions about Mounjaro, including dosing, side effects and instructions for using the KwikPen.
- [Meal Replacement Shake](https://help.numan.com/en/articles/9917120-meal-replacement-shake.md)
- [Alli \(orlistat\) capsules](https://help.numan.com/en/articles/9917142-alli-orlistat-capsules.md)
- [Wegovy \(semaglutide injection\)](https://help.numan.com/en/articles/9917128-wegovy-semaglutide-injection.md)
- [Mounjaro \(tirzepatide injection\)](https://help.numan.com/en/articles/9917165-mounjaro-tirzepatide-injection.md)
- [Glucomannan for weight loss](https://help.numan.com/en/articles/9916985-glucomannan-for-weight-loss.md)
- [Can I take this medication alongside weight loss treatment?](https://help.numan.com/en/articles/11393957-can-i-take-this-medication-alongside-weight-loss-treatment.md)
- [What are the potential side effects of GLP-1 agonists and dual GIP/GLP-1 receptor agonists?](https://help.numan.com/en/articles/9917113-what-are-the-potential-side-effects-of-glp-1-agonists-and-dual-gip-glp-1-receptor-agonists.md)
- [Are weight loss medications safe to use in the long term?](https://help.numan.com/en/articles/9917083-are-weight-loss-medications-safe-to-use-in-the-long-term.md)
- [Calocurb Supplement](https://help.numan.com/en/articles/11010945-calocurb-supplement.md)
- [How does the weight loss medication work?](https://help.numan.com/en/articles/9917087-how-does-the-weight-loss-medication-work.md)
- [Do you sell Retatrutide?](https://help.numan.com/en/articles/15223269-do-you-sell-retatrutide.md)
- [How do the weight loss commitment packages work?](https://help.numan.com/en/articles/12675888-how-do-the-weight-loss-commitment-packages-work.md)
- [Will I be on a maintenance dose?](https://help.numan.com/en/articles/11393939-will-i-be-on-a-maintenance-dose.md)
- [How do I reschedule or cancel my video consultation?](https://help.numan.com/en/articles/11553717-how-do-i-reschedule-or-cancel-my-video-consultation.md): This article describes how you can reschedule or cancel your video consultation.
- [How do I stop taking weight loss medication?](https://help.numan.com/en/articles/11393937-how-do-i-stop-taking-weight-loss-medication.md)
- [How do I dispose of my sharps bin?](https://help.numan.com/en/articles/11393933-how-do-i-dispose-of-my-sharps-bin.md)
- [How to Exit Your Commitment Period Early](https://help.numan.com/en/articles/16452438-how-to-exit-your-commitment-period-early.md)
- [How can I check what dose I'm going to receive next for my weight loss treatment?](https://help.numan.com/en/articles/15704203-how-can-i-check-what-dose-i-m-going-to-receive-next-for-my-weight-loss-treatment.md)
- [Why is weight verification needed?](https://help.numan.com/en/articles/9976572-why-is-weight-verification-needed.md): This article explains why weight verification is required before we can prescribe weight management medication, the evidence you can provide, and how your information is protected.
- [How do I upload photos to verify my eligibility for the weight loss programme?](https://help.numan.com/en/articles/11431031-how-do-i-upload-photos-to-verify-my-eligibility-for-the-weight-loss-programme.md)
- [What's included in Numan's health coaching?](https://help.numan.com/en/articles/11509962-what-s-included-in-numan-s-health-coaching.md)
- [How to Enable Camera and Microphone Permissions for Your Video Consultation](https://help.numan.com/en/articles/11170160-how-to-enable-camera-and-microphone-permissions-for-your-video-consultation.md)
- [How long does it take to see results from the weight loss medication?](https://help.numan.com/en/articles/9917116-how-long-does-it-take-to-see-results-from-the-weight-loss-medication.md)
- [Why do I need to update my weight in the app?](https://help.numan.com/en/articles/9917066-why-do-i-need-to-update-my-weight-in-the-app.md)
- [Who is weight loss medication suitable for?](https://help.numan.com/en/articles/9917070-who-is-weight-loss-medication-suitable-for.md)
- [How does your referral scheme work?](https://help.numan.com/en/articles/9925284-how-does-your-referral-scheme-work.md)
- [Understanding Our No Return Policy on Weight Loss Products](https://help.numan.com/en/articles/9917058-understanding-our-no-return-policy-on-weight-loss-products.md)
- [How do I speak to a Health Coach?](https://help.numan.com/en/articles/9917105-how-do-i-speak-to-a-health-coach.md): How to reach a Health Coach if you're on our Weight Loss Programme.
- [Fridge storage FAQs for Wegovy and Mounjaro](https://help.numan.com/en/articles/9917061-fridge-storage-faqs-for-wegovy-and-mounjaro.md)
- [Can I travel with my weight loss medication?](https://help.numan.com/en/articles/11393951-can-i-travel-with-my-weight-loss-medication.md)
- [How much does the weight loss programme cost?](https://help.numan.com/en/articles/9917055-how-much-does-the-weight-loss-programme-cost.md)
- [How can I see my history?](https://help.numan.com/en/articles/16843358-how-can-i-see-my-history.md)

## Men's Health

- [What is testosterone deficiency?](https://help.numan.com/en/articles/14115940-what-is-testosterone-deficiency.md)
- [How is testosterone deficiency diagnosed?](https://help.numan.com/en/articles/14116343-how-is-testosterone-deficiency-diagnosed.md)
- [Why are two blood tests needed for my testosterone deficiency diagnosis?](https://help.numan.com/en/articles/14171628-why-are-two-blood-tests-needed-for-my-testosterone-deficiency-diagnosis.md)
- [How long are my low testosterone results valid for?](https://help.numan.com/en/articles/14315708-how-long-are-my-low-testosterone-results-valid-for.md)
- [Is TRT right for you?](https://help.numan.com/en/articles/14172159-is-trt-right-for-you.md)
- [What’s the cost for a testosterone deficiency diagnosis?](https://help.numan.com/en/articles/14116366-what-s-the-cost-for-a-testosterone-deficiency-diagnosis.md)
- [What forms of testosterone replacement therapy do you offer?](https://help.numan.com/en/articles/14116369-what-forms-of-testosterone-replacement-therapy-do-you-offer.md)
- [Are there alternatives to testosterone replacement therapy?](https://help.numan.com/en/articles/14299859-are-there-alternatives-to-testosterone-replacement-therapy.md)
- [Is TRT for life?](https://help.numan.com/en/articles/14116382-is-trt-for-life.md): Testosterone Replacement Therapy
- [What are the possible side effects of TRT?](https://help.numan.com/en/articles/14116389-what-are-the-possible-side-effects-of-trt.md)
- [What’s included in my testosterone replacement therapy subscription?](https://help.numan.com/en/articles/14111815-what-s-included-in-my-testosterone-replacement-therapy-subscription.md): TRT Subscription Features
- [How much does testosterone replacement therapy cost?](https://help.numan.com/en/articles/14111869-how-much-does-testosterone-replacement-therapy-cost.md)
- [Can I change my monthly payment date on my testosterone replacement therapy subscription?](https://help.numan.com/en/articles/14111894-can-i-change-my-monthly-payment-date-on-my-testosterone-replacement-therapy-subscription.md)
- [Are there any hidden costs in my testosterone replacement therapy subscription?](https://help.numan.com/en/articles/14111899-are-there-any-hidden-costs-in-my-testosterone-replacement-therapy-subscription.md)
- [Am I locked into a long-term contract with my testosterone replacement therapy subscription?](https://help.numan.com/en/articles/14111902-am-i-locked-into-a-long-term-contract-with-my-testosterone-replacement-therapy-subscription.md): TRT Subscription Information
- [Do you offer discounts?](https://help.numan.com/en/articles/14111920-do-you-offer-discounts.md)
- [Can I return unused medication?](https://help.numan.com/en/articles/14111926-can-i-return-unused-medication.md)
- [How do I reschedule my blood test appointment?](https://help.numan.com/en/articles/12993486-how-do-i-reschedule-my-blood-test-appointment.md): Diagnostics and Blood Testing Information
- [Venous Blood Test: Preparation Guide](https://help.numan.com/en/articles/14134917-venous-blood-test-preparation-guide.md)
- [Venous Blood Test: What’s Included?](https://help.numan.com/en/articles/14156062-venous-blood-test-what-s-included.md)
- [Monitoring venous blood test: preparation guide](https://help.numan.com/en/articles/14153461-monitoring-venous-blood-test-preparation-guide.md)
- [Treatment Monitoring Venous Blood Test: what's included?](https://help.numan.com/en/articles/14156086-treatment-monitoring-venous-blood-test-what-s-included.md)
- [Testogel Safety Information](https://help.numan.com/en/articles/9916937-testogel-safety-information.md)
- [Clomifene](https://help.numan.com/en/articles/9916941-clomifene.md)
- [Low Testosterone Treatments](https://help.numan.com/en/articles/9916945-low-testosterone-treatments.md)
- [Zivafert \(HCG\) Safety Information](https://help.numan.com/en/articles/9922126-zivafert-hcg-safety-information.md)
- [Kyzatrex Safety Information](https://help.numan.com/en/articles/9924502-kyzatrex-safety-information.md)
- [Testosterone Cypionate Safety Information](https://help.numan.com/en/articles/9702720-testosterone-cypionate-safety-information.md)
- [ExSeed Home Sperm Test Kit](https://help.numan.com/en/articles/10131303-exseed-home-sperm-test-kit.md): Guide on how to use the ExSeed Home Sperm Test Kit
- [Erectile Dysfunction Trial Pack](https://help.numan.com/en/articles/9917171-erectile-dysfunction-trial-pack.md)
- [Cialis Together®](https://help.numan.com/en/articles/9917177-cialis-together.md)
- [Sildenafil](https://help.numan.com/en/articles/9917183-sildenafil.md)
- [Tadalafil](https://help.numan.com/en/articles/9917199-tadalafil.md)
- [Tadalafil Daily](https://help.numan.com/en/articles/9917204-tadalafil-daily.md)
- [Viagra Connect](https://help.numan.com/en/articles/9917217-viagra-connect.md)
- [Why are my tablets a different shape or colour than before?](https://help.numan.com/en/articles/9924903-why-are-my-tablets-a-different-shape-or-colour-than-before.md)
- [Hair Loss Disclaimer](https://help.numan.com/en/articles/9929389-hair-loss-disclaimer.md)
- [Extra Strength Foam - Minoxidil Foam](https://help.numan.com/en/articles/9917323-extra-strength-foam-minoxidil-foam.md)
- [Hair Kit - Combination Spray & Finasteride](https://help.numan.com/en/articles/9917344-hair-kit-combination-spray-finasteride.md)
- [Extra Strength Spray](https://help.numan.com/en/articles/9917345-extra-strength-spray.md)
- [Finasteride](https://help.numan.com/en/articles/9917349-finasteride.md)
- [Regaine for Men](https://help.numan.com/en/articles/9917351-regaine-for-men.md)
- [Hair Kit - Medicated Hair Spray & Finasteride & Hair Support supplement](https://help.numan.com/en/articles/9917356-hair-kit-medicated-hair-spray-finasteride-hair-support-supplement.md)
- [Hair Kit - Combination Spray & Hair Support supplement](https://help.numan.com/en/articles/9917362-hair-kit-combination-spray-hair-support-supplement.md)
- [Combination Spray](https://help.numan.com/en/articles/9929731-combination-spray.md)
- [Paroxetine](https://help.numan.com/en/articles/9917279-paroxetine.md)
- [Priligy \(Dapoxetine\)](https://help.numan.com/en/articles/9917302-priligy-dapoxetine.md)
- [Men's Multivitamin \(50+\)](https://help.numan.com/en/articles/9916990-men-s-multivitamin-50.md)
- [Men's Multivitamin](https://help.numan.com/en/articles/9916996-men-s-multivitamin.md)
- [Testosterone Support Supplement](https://help.numan.com/en/articles/9917051-testosterone-support-supplement.md)

## Women's Health

- [Femoston-conti](https://help.numan.com/en/articles/12918939-femoston-conti.md): Important safety information for Femoston-conti 0.5mg/2.5mg and 1mg/5mg tablets. Always take this medicine exactly as prescribed and read the Patient Information Leaflet supplied with it.
- [Vagifem](https://help.numan.com/en/articles/12951945-vagifem.md): ⚕️ Important safety information for Vagifem 10 microgram vaginal tablets. Always use this medicine exactly as prescribed and read the Patient Information Leaflet supplied with it.
- [Elleste Solo](https://help.numan.com/en/articles/12900320-elleste-solo.md): Important Safety Information regarding Elleste Solo Tablets
- [A Guide to Hormone Replacement Therapy \(HRT\)](https://help.numan.com/en/articles/12928327-a-guide-to-hormone-replacement-therapy-hrt.md): A patient's guide to hormone replacement therapy \(HRT\): Understanding your treatment
- [Bijuve](https://help.numan.com/en/articles/12918885-bijuve.md): Important Safety Information regarding BIJUVE 1mg/100mg Capsules
- [Elleste Duet](https://help.numan.com/en/articles/12918723-elleste-duet.md): Important Safety Information regarding Elleste Duet 1mg and 2mg Tablets
- [Estriol](https://help.numan.com/en/articles/12952039-estriol.md): Important Safety Information regarding Estriol 1mg/g Vaginal Cream
- [Evorel](https://help.numan.com/en/articles/12916540-evorel.md): Important Safety Information regarding Evorel 25, 50, 75 and 100 Transdermal Patches
- [Evorel Conti](https://help.numan.com/en/articles/12943484-evorel-conti.md): Important Safety Information regarding Evorel Conti Transdermal Patches
- [Evorel Sequi](https://help.numan.com/en/articles/12918833-evorel-sequi.md): Important Safety Information regarding Evorel Sequi Transdermal Patches
- [Femoston](https://help.numan.com/en/articles/12918492-femoston.md): Important Safety Information regarding Femoston 1mg/10mg and 2mg/10mg Tablets
- [Lenzetto](https://help.numan.com/en/articles/12901515-lenzetto.md): Important Safety Information regarding Lenzetto 1.53 mg / spray Transdermal Spray
- [Oestrogel](https://help.numan.com/en/articles/12918385-oestrogel.md): Important Safety Information regarding Oestrogel Pump-Pack 750 micrograms/actuation Gel
- [Utrogestan](https://help.numan.com/en/articles/12945838-utrogestan.md): Important Safety Information regarding Utrogestan 100mg Oral Capsules

## Diagnostics

- [Why couldn't my results be processed?](https://help.numan.com/en/articles/9924924-why-couldn-t-my-results-be-processed.md)
- [I can't draw enough blood to fill the vial](https://help.numan.com/en/articles/9917358-i-can-t-draw-enough-blood-to-fill-the-vial.md)
- [When will I receive my blood test kit?](https://help.numan.com/en/articles/9917191-when-will-i-receive-my-blood-test-kit.md)
- [How do I download my blood test results?](https://help.numan.com/en/articles/9924953-how-do-i-download-my-blood-test-results.md)
- [How do I take my blood test?](https://help.numan.com/en/articles/9917213-how-do-i-take-my-blood-test.md): Follow these steps to give the lab the best chance of processing your sample successfully.
- [When should I take my blood test?](https://help.numan.com/en/articles/9917226-when-should-i-take-my-blood-test.md): The timing of your blood test can affect the accuracy of your results.
- [How do I return my blood sample kit?](https://help.numan.com/en/articles/9922184-how-do-i-return-my-blood-sample-kit.md)
- [When will I receive my blood test results?](https://help.numan.com/en/articles/9924916-when-will-i-receive-my-blood-test-results.md)
- [I haven't received my results after 7 days, what should I do?](https://help.numan.com/en/articles/9924940-i-haven-t-received-my-results-after-7-days-what-should-i-do.md)
- [What's in my test kit?](https://help.numan.com/en/articles/9924948-what-s-in-my-test-kit.md)
- [Which biomarkers do your tests check for?](https://help.numan.com/en/articles/10394651-which-biomarkers-do-your-tests-check-for.md)
- [Do your blood test kits expire?](https://help.numan.com/en/articles/12991875-do-your-blood-test-kits-expire.md)
- [I can't draw enough blood to fill the vial](https://help.numan.com/en/articles/17429549-i-can-t-draw-enough-blood-to-fill-the-vial.md): If you are struggling to collect enough blood, try the steps below to improve blood flow.
- [I can't draw enough blood to fill the vial](https://help.numan.com/en/articles/17429634-i-can-t-draw-enough-blood-to-fill-the-vial.md): If you are struggling to collect enough blood, try the steps below to improve blood flow.
- [When will I receive my blood test kit?](https://help.numan.com/en/articles/17429645-when-will-i-receive-my-blood-test-kit.md)
- [When should I take my blood test?](https://help.numan.com/en/articles/17449905-when-should-i-take-my-blood-test.md): The timing of your blood test can affect the accuracy of your results.
- [At-home Capillary Blood Test](https://help.numan.com/en/articles/9917304-at-home-capillary-blood-test.md)
- [Complete Blood Test - step by step instructions](https://help.numan.com/en/articles/9917343-complete-blood-test-step-by-step-instructions.md)
- [Testosterone & Cholesterol Test](https://help.numan.com/en/articles/9917354-testosterone-cholesterol-test.md)
- [How do I view my blood test results?](https://help.numan.com/en/articles/9922141-how-do-i-view-my-blood-test-results.md): Once your results have been reviewed by a member of our clinical team, you’ll receive an email letting you know they’re ready to view.
- [At-home Tasso+ Capillary Blood Test](https://help.numan.com/en/articles/9924833-at-home-tasso-capillary-blood-test.md)

## Supplements

- [High Strength Omega 3](https://help.numan.com/en/articles/9916964-high-strength-omega-3.md)
- [Maca Root](https://help.numan.com/en/articles/9917001-maca-root.md)
- [Beetroot Extract](https://help.numan.com/en/articles/9917006-beetroot-extract.md)
- [Hair Growth Support](https://help.numan.com/en/articles/9917011-hair-growth-support.md)
- [Relaxation Supplement](https://help.numan.com/en/articles/9917039-relaxation-supplement.md)
- [Sleep Deep](https://help.numan.com/en/articles/9917044-sleep-deep.md)
- [Cellular Protection](https://help.numan.com/en/articles/9917047-cellular-protection.md)
- [High Strength Testosterone Supplement](https://help.numan.com/en/articles/9921984-high-strength-testosterone-supplement.md)
- [Vitamin D3 with K2 Safety Information](https://help.numan.com/en/articles/9951010-vitamin-d3-with-k2-safety-information.md)
- [Vitamin B12 Safety Information](https://help.numan.com/en/articles/9951017-vitamin-b12-safety-information.md)

## Order & Delivery

- [Royal Mail Safe Space FAQ](https://help.numan.com/en/articles/12400663-royal-mail-safe-space-faq.md): Understand Royal Mail policies on delivery & safe spaces
- [Is your packaging discreet?](https://help.numan.com/en/articles/9917080-is-your-packaging-discreet.md)
- [Why is my order sent every 28 days and not monthly?](https://help.numan.com/en/articles/9917062-why-is-my-order-sent-every-28-days-and-not-monthly.md)
- [What shipping method do you use?](https://help.numan.com/en/articles/8697781-what-shipping-method-do-you-use.md)
- [What should I do with a treatment I no longer need?](https://help.numan.com/en/articles/9917077-what-should-i-do-with-a-treatment-i-no-longer-need.md)
- [I'm missing an item in my delivery](https://help.numan.com/en/articles/9924972-i-m-missing-an-item-in-my-delivery.md)
- [There’s a problem with my order, what should I do?](https://help.numan.com/en/articles/9917067-there-s-a-problem-with-my-order-what-should-i-do.md)
- [I haven’t received my order, what should I do?](https://help.numan.com/en/articles/9917086-i-haven-t-received-my-order-what-should-i-do.md)
- [How do I update my delivery once it's been dispatched?](https://help.numan.com/en/articles/9925232-how-do-i-update-my-delivery-once-it-s-been-dispatched.md)
- [How do I change my delivery address?](https://help.numan.com/en/articles/9924942-how-do-i-change-my-delivery-address.md)
- [When will I receive my order?](https://help.numan.com/en/articles/9917034-when-will-i-receive-my-order.md)
- [How do I change my delivery date?](https://help.numan.com/en/articles/9917065-how-do-i-change-my-delivery-date.md)
- [How do I place an order?](https://help.numan.com/en/articles/9925072-how-do-i-place-an-order.md)
- [Can my partner place a request for medication on my behalf?](https://help.numan.com/en/articles/9925108-can-my-partner-place-a-request-for-medication-on-my-behalf.md)
- [Are your clinicians licensed?](https://help.numan.com/en/articles/9921927-are-your-clinicians-licensed.md)
- [What is an unlicensed or off-label medication?](https://help.numan.com/en/articles/9922010-what-is-an-unlicensed-or-off-label-medication.md)
- [How long does it take for a prescription to be reviewed by our clinical team?](https://help.numan.com/en/articles/11100824-how-long-does-it-take-for-a-prescription-to-be-reviewed-by-our-clinical-team.md)
- [Why have I been double charged?](https://help.numan.com/en/articles/17706177-why-have-i-been-double-charged.md): Why you might see two payments to Numan on your bank statement

## The Numan App

- [How do I download the Numan app?](https://help.numan.com/en/articles/11600513-how-do-i-download-the-numan-app.md)
- [Which Operating Systems Do We Support for the Numan App?](https://help.numan.com/en/articles/10353885-which-operating-systems-do-we-support-for-the-numan-app.md)
- [Troubleshooting the Numan App](https://help.numan.com/en/articles/9925332-troubleshooting-the-numan-app.md)
- [What can you do in the Numan App?](https://help.numan.com/en/articles/9925361-what-can-you-do-in-the-numan-app.md)
- [How to Change Units of Measurement in the Numan App](https://help.numan.com/en/articles/11496560-how-to-change-units-of-measurement-in-the-numan-app.md)
- [How do I log my weight?](https://help.numan.com/en/articles/11896397-how-do-i-log-my-weight.md): You can log your weight at any time using the Numan app or through the website.

## Account & Subscription Management

- [My GP practice isn't showing up, what can I do?](https://help.numan.com/en/articles/15443921-my-gp-practice-isn-t-showing-up-what-can-i-do.md)
- [How do I change my medication?](https://help.numan.com/en/articles/14959570-how-do-i-change-my-medication.md)
- [How do I change my dose?](https://help.numan.com/en/articles/9924900-how-do-i-change-my-dose.md)
- [How do I get a copy of my prescription?](https://help.numan.com/en/articles/12730018-how-do-i-get-a-copy-of-my-prescription.md)
- [How do I unsubscribe from your emails?](https://help.numan.com/en/articles/9925047-how-do-i-unsubscribe-from-your-emails.md)
- [Is my personal information secure?](https://help.numan.com/en/articles/9925030-is-my-personal-information-secure.md)
- [Who is Vir Health Limited?](https://help.numan.com/en/articles/9925045-who-is-vir-health-limited.md)
- [How do I delete a payment method?](https://help.numan.com/en/articles/9925036-how-do-i-delete-a-payment-method.md)
- [What payment methods do you accept?](https://help.numan.com/en/articles/9925042-what-payment-methods-do-you-accept.md)
- [When is payment taken?](https://help.numan.com/en/articles/9925051-when-is-payment-taken.md)
- [How do I close my account?](https://help.numan.com/en/articles/9921961-how-do-i-close-my-account.md)
- [Why do I need to verify my identity?](https://help.numan.com/en/articles/9925019-why-do-i-need-to-verify-my-identity.md)
- [Why haven't I received my refund yet?](https://help.numan.com/en/articles/9925087-why-haven-t-i-received-my-refund-yet.md)
- [How can I reset my password?](https://help.numan.com/en/articles/9924869-how-can-i-reset-my-password.md)
- [How do I renew my subscription?](https://help.numan.com/en/articles/9925157-how-do-i-renew-my-subscription.md)
- [How do I unpause my subscription?](https://help.numan.com/en/articles/9925064-how-do-i-unpause-my-subscription.md)
- [How do I change my payment/card details?](https://help.numan.com/en/articles/9925039-how-do-i-change-my-payment-card-details.md)
- [How do I cancel or pause my subscription?](https://help.numan.com/en/articles/9924646-how-do-i-cancel-or-pause-my-subscription.md)
- [Why do I need to share my GP details?](https://help.numan.com/en/articles/12675517-why-do-i-need-to-share-my-gp-details.md)
- [Why do I need a prescription?](https://help.numan.com/en/articles/9924983-why-do-i-need-a-prescription.md)
- [Accessing Your NHS Summary Care Record \(SCR\)](https://help.numan.com/en/articles/12732888-accessing-your-nhs-summary-care-record-scr.md)
- [Is this a subscription service?](https://help.numan.com/en/articles/9925099-is-this-a-subscription-service.md)
- [What happens after I cancel my Numan subscription?](https://help.numan.com/en/articles/16992479-what-happens-after-i-cancel-my-numan-subscription.md)

## Get in Touch

- [How do I contact Numan Customer Care?](https://help.numan.com/en/articles/9916568-how-do-i-contact-numan-customer-care.md)
- [How do I contact Numan's Clinical Team?](https://help.numan.com/en/articles/9916947-how-do-i-contact-numan-s-clinical-team.md)
- [Do you have a question for our press office team?](https://help.numan.com/en/articles/10599530-do-you-have-a-question-for-our-press-office-team.md)
- [I have difficulty accessing your service due to a disability. What should I do?](https://help.numan.com/en/articles/10531616-i-have-difficulty-accessing-your-service-due-to-a-disability-what-should-i-do.md)