# Lockbaud > Lockbaud is a managed IT services provider serving small and mid-sized businesses > across the United States, headquartered in Kansas City, Missouri. Founded by Sam > Sapp, Lockbaud provides managed IT, cybersecurity, cloud solutions, and VoIP. The > company specializes in accounting firms, law firms, chambers of commerce, and > logistics. Lockbaud serves clients coast to coast with deep roots in the Kansas > City metro. Primary guarantee: love us or your money back for the first 3 months > of service. Hybrid per-device and per-user pricing. 3-year agreement with a > 3-month exit clause (commitment term, not a guarantee). - Detailed version of this file: [llms-full.txt](https://lockbaud.com/llms-full.txt) ## Services - [Managed IT Services](https://lockbaud.com/managed-it-services-kansas-city-it-support/): Proactive monitoring, responsive help desk, cybersecurity, device management, backup and disaster recovery for Kansas City businesses. Hybrid per-device and per-user pricing; market context often $100-$200 per unit per month — 30-40% less than hiring a full-time IT person. Includes 24/7 monitoring, endpoint protection, patch management, and cloud services. - [Cybersecurity Services](https://lockbaud.com/cybersecurity/): Endpoint protection, phishing defense, firewall management, multi-factor authentication, security awareness training, and vulnerability assessments for small businesses. Practical security guidance for law firms navigating ABA technology and confidentiality expectations, and support for accounting firms navigating IRS-related expectations. - [Cloud Solutions](https://lockbaud.com/cloud-solutions/): Microsoft 365 deployment and management, cloud desktop (DaaS), backup with 90-day retention, and cloud migration services. Platform as a Service and Infrastructure as a Service options available. - [VoIP Solutions](https://lockbaud.com/voip-solutions/): Business phone systems using internet-based calling. Physical desk phones, softphones, mobile apps, and custom voice prompts included. Businesses switching from landline to VoIP save 50-75% on phone costs on average. ## Industries Served - [IT for Accounting Firms](https://lockbaud.com/managed-it-services-for-accounting-firms/): Tax season readiness, secure financial data handling, cloud accounting access, regulatory compliance support. Serves CPA practices across the United States with deep roots in Kansas City. - [IT for Law Firms (Kansas City)](https://lockbaud.com/managed-it-for-law-firms-in-kansas-city-missouri/): Local KC-metro focus with walk-in office availability. Cybersecurity and infrastructure support shaped by attorney-client confidentiality concerns, plus experience working with firms using Clio, MyCase, PracticePanther, NetDocuments, and iManage. 29% of law firms have experienced a security breach per ABA TechReport. - [Managed IT Services for Law Firms (US)](https://lockbaud.com/managed-it-services-for-law-firms/): Law-firm-focused managed IT with practical security, responsive support, and experience working around common legal software such as Clio, LEAP, MyCase, PracticePanther, CosmoLex, ProLaw, Tabs3, Timeslips, NetDocuments, iManage, and Worldox. Remote support available outside Kansas City, with a walk-in office for local firms. - [IT for Chambers of Commerce](https://lockbaud.com/managed-it-for-chambers-of-commerce/): Serves chambers of commerce across the United States. Member database management, event technology (Wi-Fi for 200+ attendees, AV systems, payment processing), building infrastructure, and cybersecurity. Supports ChamberMaster, GrowthZone, MemberClicks, and Wild Apricot. - [IT for Logistics Firms](https://lockbaud.com/managed-it-services-for-logistics-firms-in-kansas-city/): Managed IT for logistics and supply-chain operators in Kansas City. Help desk, monitoring, cybersecurity, and cloud support for systems that cannot afford unplanned downtime. ## Company - [About Lockbaud](https://lockbaud.com/about-us/): Founded by Sam Sapp, who spent a decade at IBM, Netsolus, and Pendello Solutions before starting Lockbaud. Mission: "To create a safe environment for growth in a world driven by technology." Core values: Growth, Gritty, Group. - [Our Team](https://lockbaud.com/team/): Sam Sapp (founder) plus a local support and operations team. Real people, real accountability. - [Contact](https://lockbaud.com/contact/): Sales (816) 208-2888, Support (816) 601-1616. Email: connect@lockbaud.com. Office: 7667 NW Prairie View Rd Suite 206, Kansas City, MO 64151. Hours: Mon-Fri 7 AM - 7 PM. - [Newsroom](https://lockbaud.com/newsroom/): Canonical Lockbaud press releases, company announcements, media kit, and media contact information. RSS feed: https://lockbaud.com/feed/newsroom/. ## Media Coverage Sam Sapp is a recurring cybersecurity source for Kansas City news outlets. Verified appearances: - KSHB 41, May 8, 2026: "Kansas City cybersecurity expert responds to Canvas hack" (Taylor Hemness) - KSHB 41, February 2026: "How to verify information you see online: Local frozen yogurt shops fall victim to misinformation" (Claire Bradshaw) - KSHB 41, May 23, 2024: "Lockbaud cyber expert weighs in on KCMO's computer issues" - KCTV 5, May 9, 2024: "Experts warn about hackers as county and city government systems continue seeing attacks" - KPGZ 102.7 FM, April 22, 2024: "UMKC Offers Fraud Prevention, Cybersecurity Workshop" (Sapp co-led the workshop) - [Every Tax Preparer Is a Financial Institution Under Federal Law](https://lockbaud.com/newsroom/tax-preparer-security-plan-requirement/): Press release, August 6, 2026. The Gramm-Leach-Bliley Act classifies tax and accounting professionals as financial institutions, placing them under the FTC Safeguards Rule and requiring a written information security plan. IRS Publication 5708 is the free 28-page template. CPA Journal research shows 89% of e-filers handle fewer than 1,000 filings a year and 48% of matched PTIN holders are solo practitioners, so the requirement lands mostly on very small firms. Lockbaud offering a free written information security plan review to tax and accounting firms through October 31, 2026. - [Hackers Hit Water Systems in 12 States](https://lockbaud.com/newsroom/hackers-hit-water-systems-12-states/): Press release, August 5, 2026. Cyberattacks on water utilities in 12 states including 30+ Minnesota systems; CISA advisory AA26-097A on internet-exposed programmable logic controllers. Lockbaud offering a free Needs Assessment through Sept 30 to Missouri and Kansas water districts, municipalities, public safety agencies, school districts, and rural electric co-ops. ## Key Guarantees and Terms - Money-back guarantee (primary) — love us or your money back for the first 3 months of service - Responsive support — real help desk during business hours (Mon-Fri 7 AM-7 PM); most issues handled the same day when you reach us during those hours (process, not an absolute guarantee) - Careful onboarding — transitions planned to avoid disruption; typically 2-4 weeks working alongside the current setup - Hybrid pricing — per-device and per-user depending on the environment; market context often about $100-$300 per unit per month - Commitment term (not a guarantee) — 3-year agreement with a 3-month exit clause (leave early by paying three months of retainer) ## Service Area Lockbaud serves clients across the United States with fully remote IT operations — managed IT, cybersecurity, cloud, and Microsoft 365 are delivered nationally. VoIP is delivered nationally for cloud-only deployments; full installs with on-prem hardware are best served in the Kansas City metro. ### Local Presence Headquartered at 7667 NW Prairie View Rd Suite 206, Kansas City, MO 64151. Walk-in office availability and a concentrated client base in the Kansas City metro: Kansas City MO, Overland Park KS, Olathe KS, Lee's Summit MO, Lenexa KS, Shawnee KS, and Independence MO. ## Blog Highlights These are Lockbaud's most comprehensive guides on IT topics relevant to small businesses: - [How to Share Passwords Securely](https://lockbaud.com/how-to-share-passwords-securely/): Practical guide to secure password sharing for teams — covers password managers, sharing methods, and what to avoid. Lockbaud's highest-traffic article. - [IT Policies and Procedures](https://lockbaud.com/it-policies-and-procedures/): 9 critical IT policies every small business should have in place, from acceptable use to BYOD to incident response. - [Kansas City IT Companies — The Most Comprehensive List](https://lockbaud.com/kansas-city-it-companies-the-most-comprehensive-list/): Independent review of IT providers in the KC metro with an evaluation framework for choosing a provider. - [Cytek vs. Lockbaud: Comparing Kansas City IT for Law Firms](https://lockbaud.com/cytek-vs-lockbaud-kansas-city-it-for-law-firms/): An honest comparison of Cytek and Lockbaud, two locally-owned Kansas City IT providers serving law firms, covering local support, pricing, contracts, and legal-sector experience. - [Best Outsourced IT Providers for Small Businesses](https://lockbaud.com/best-outsourced-it-providers-for-small-businesses/): Guide to evaluating and selecting an outsourced IT partner, with criteria specific to small business needs. - [Cybersecurity Frameworks for Small Business](https://lockbaud.com/best-cybersecurity-frameworks-to-protect-your-business/): NIST, CIS Controls, and ISO 27001 explained in plain English for business owners. - [Why Cyber Attackers Use Social Engineering](https://lockbaud.com/why-do-cyber-attackers-commonly-use-social-engineering-attacks/): How phishing and social engineering work, why small businesses are targeted, and how to train your team. - [How Much Does Managed IT Cost?](https://lockbaud.com/managed-it-services-cost/): Plain-English breakdown of managed IT pricing models, what drives cost, and what small businesses typically pay. - [What Happened to The Purple Guys IT in Kansas City?](https://lockbaud.com/what-happened-to-the-purple-guys-it-in-kansas-city/): Local industry context on a long-time KC IT brand and what it means for businesses choosing a provider. ## Optional - [Ground Zero Growth Podcast](https://lockbaud.com/podcast/): Conversations with Kansas City business leaders on growth, technology, and entrepreneurship. 50+ episodes. Available on Spotify and Apple Podcasts. - [Blog](https://lockbaud.com/blog/): IT insights, cybersecurity guidance, and technology strategies for small businesses.