# InnovateUS

> InnovateUS (innovate-us.org) provides no-cost, at-your-own-pace and live learning on data, digital, innovation and AI skills for public service professionals. Governed by a coalition of public sector learning and innovation leaders across the United States, its programs give public servants the skills to deliver more effective, equitable and engaged policies and services. It is a partner project of the Burnes Center for Social Change, The GovLab, Reboot Democracy and AI for Impact.

It offers free self-paced courses, live online workshops with practitioners (most are recorded) and coaching programs. Each entry below links to its page; upcoming workshops take registration on that page. When you use this material, cite and link the page on innovate-us.org. This file is generated from the published workshops, courses and posts and changes when they do; every page is also listed in https://innovate-us.org/sitemap.xml.

## Pages

- [About InnovateUS](https://innovate-us.org/about): Free at-your-own-pace courses, live online workshops and coaching programs for public service professionals; a partner project of the Burnes Center for Social Change, The GovLab, Reboot Democracy and AI for Impact.
- [Workshops](https://innovate-us.org/workshops): Upcoming live online workshops and recordings of past ones.
- [Workshop series](https://innovate-us.org/series): This year's series of AI workshops for public professionals.
- [At-your-own-pace courses](https://innovate-us.org/course): Free self-paced courses on digital, data, innovation and AI skills.
- [Learning pathways](https://innovate-us.org/learning-pathways): Choose a goal and get a pathway of workshops and courses.
- [AI course resources](https://innovate-us.org/ai-resources/): Readings, worksheets, guides and related workshops for each course.
- [News](https://innovate-us.org/comms): News and perspectives from InnovateUS.
- [Research](https://innovate-us.org/research/): InnovateUS research reports (listed under Research below).
- [Generative AI explainer](https://innovate-us.org/generative-ai-explainer/): A free 13-minute video tutorial on using generative AI tools in public-sector work.
- [Results Framework: Tackling Tough Problems](https://innovate-us.org/results-framework-series/): Workshop series with Steve Kadish on the Results Framework approach to improving public services.
- [Federal workers](https://innovate-us.org/federal-workers/): Skills and training for federal workers affected by layoffs, with Power at Work.
- [Google Career Certificates](https://innovate-us.org/google-certificates/): Full scholarships, with support from Google.org, for public professionals to take a Google Career Certificate program.
- [Mailing list](https://innovate-us.org/mailinglist/): Sign up for InnovateUS updates.
- [Contact](https://innovate-us.org/contact-us/): How to reach InnovateUS.

## At-your-own-pace courses (10)

- [AI for Public Sector Procurement](https://innovate-us.org/course/ai-for-public-sector-procurement): Developed in collaboration with Partners for Public Good with support from the National Association for State Procurement Officials, this course will equip procurement and other public sector professionals with the skills to use Generative AI to improve competitiveness, effectiveness and efficiency…
- [Designing Democratic Engagement with AI](https://innovate-us.org/course/democratic-engagement-for-ai-era): This free, self-paced course equips you with the skills to design, run and learn from meaningful engagement with communities.
- [Driving Innovation in Government: From Ideas to Scaled Impact](https://innovate-us.org/course/driving-innovation-in-government): In this course, Professor Anita McGahan equips public professionals with practical strategies to design, test, and scale innovations—leveraging AI and new technologies and private sector collaboration to improve the public good.
- [Human-Centered Design](https://innovate-us.org/course/human-centered-design): Designed by Virginia Hamilton, this course gives participants a substantive overview of the human-centered design framework and offers opportunities to practice applying concepts from the course to your work.
- [Open Justice](https://innovate-us.org/course/open-justice): Open justice is a growing movement to use new technologies, including big data, digital platforms, blockchain and more, to improve our legal system by making the workings of our legal institutions easier to understand, scrutinize and, we hope, improve.
- [Responsible AI for Public Organizations](https://innovate-us.org/course/responsible-ai-for-public-organizations): This two-part course guides public sector professionals through building impactful, responsible AI initiatives. Learn to align AI with agency goals, manage risks, and develop necessary skills. Free, self-paced, and open to all interested in using AI to transform government work.
- [Responsible AI for Public Professionals](https://innovate-us.org/course/responsible-ai-for-public-professionals): Through hands-on activities, these free courses showcase the practical ways you can use generative artificial intelligence (GenAI) in your work as a public professional. Addresses what to do and how to avoid risks.
- [Responsible AI for Public Sector Legal Professionals](https://innovate-us.org/course/responsible-ai-for-public-sector-legal-professionals): This two-part course is designed for public sector legal professionals at all levels who are interested in learning more about safe and responsible individual use of GenAI tools.
- [The Innovation Skills Accelerator.](https://innovate-us.org/course/innovation-skills-accelerator): Based on research with thousands of public servants across three continents, our problem-solving curriculum gives you the digital, data and innovation skills to deliver more effective, equitable and engaged policies and services.
- [What Works: Fast Field Scanning with AI](https://innovate-us.org/course/what-works-fast-field-scanning-with-ai): This course is designed to help public professionals accelerate the process of finding and implementing urgently-needed evidence-based solutions to public problems. This course is brought to you in partnership with Results for America and Solutions Journalism Network.

## Upcoming workshops, soonest first (30)

- [AI and Legal Ethics in Public Service](https://innovate-us.org/ai-and-legal-ethics-in-public-service): 2026-10-21 · Ari Telisman · Using AI in Public Sector Legal Practice · How do professional responsibility obligations apply when AI is used in legal practice? This session explores competence, confidentiality, supervision, transparency, accountability, and the continuing role of human judgment.
- [Benefits Access and Delivery: Using AI to Expand Reach, Simply Systems, and Improve Integrity](https://innovate-us.org/benefits-access-and-delivery-using-ai-to-expand-reach-simply-systems-and-improve-integrity): 2026-10-22 · Ariel Kennan, Alister Martin · AI in Public Health · Public health outcomes are shaped not only by healthcare, but also by whether residents can successfully access the benefits and supports available to them. Yet public benefits systems remain difficult to navigate, fragmented across agencies, and burdensome for both residents and administrators.
- [Talking to Your Workers: Trust Before Technology](https://innovate-us.org/talking-to-your-workers-trust-before-technology): 2026-10-26 · Jim Brown, Jill Gutierrez · Before an agency chooses a tool, vendor, or rollout timeline, it needs to have an honest conversation with the people who will actually use the technology.
- [The Good, the Bad, and the Ugly](https://innovate-us.org/the-good-the-bad-and-the-ugly): 2026-10-27 · Aleksandra Korolova · The Good, the Bad and the Ugly of Predictive AI · Some predictive systems have helped governments improve inspections, anticipate service needs, target interventions, and allocate resources more effectively. Others have failed because of poor data, flawed assumptions, feedback loops, bias, or misplaced confidence in uncertain forecasts.
- [Building and Buying Legal AI](https://innovate-us.org/building-and-buying-legal-ai): 2026-10-28 · Carter Saar, Sean Harrington · Using AI in Public Sector Legal Practice · The market for legal AI tools is expanding rapidly. At the same time, many organizations are creating their own custom assistants, knowledge systems, and workflow tools. This session examines how public-sector legal offices can evaluate, procure, configure, and govern AI systems.
- [Governance With Workers: Building Joint Frameworks](https://innovate-us.org/governance-with-workers-building-joint-frameworks): 2026-11-02 · Saher Noor, Steve Catanese, Anmol Rathore · Trust-building conversations are a starting point — but lasting change requires structure. This workshop looks at how public agencies and their unions have moved beyond one-off conversations to build joint governance frameworks that give workers a real, ongoing role in shaping AI policy.
- [Governing Prediction](https://innovate-us.org/governing-prediction): 2026-11-03 · Mihir Kshirsagar · The Good, the Bad and the Ugly of Predictive AI · What questions should public professionals ask before adopting a predictive system? How should agencies evaluate performance, monitor outcomes, and maintain accountability when predictive tools are used to inform decisions?
- [AI Changes: Buy vs. Build](https://innovate-us.org/ai-changes-buy-vs-build): 2026-11-04 · Michael Boyce, Jeffery Marino · AI Insourcing and the Government Product Model · Explore how AI is changing the economics of government technology and what that means for buy-versus-build decisions.
- [Communicating in a Fragmented Media Landscape: Reaching Audiences Across Platforms and Echo Chambers](https://innovate-us.org/communicating-in-a-fragmented-media-landscape-reaching-audiences-across-platforms-and-echo-chambers): 2026-11-05 · Michael Appleton · Amplify: Mastering Public Communication in the AI Age (New) · A press release, a press conference, the local paper, a public meeting. That used to be the whole job.
- [From Projects to Products](https://innovate-us.org/from-projects-to-products): 2026-11-09 · Santiago Garces, Sarah Tuneberg · AI Insourcing and the Government Product Model · Explore how public agencies can shift toward a product mindset focused on continuous improvement, user needs, and measurable public outcomes.
- [What is Public and Democratic AI and Why it Matters](https://innovate-us.org/what-is-public-and-democratic-ai-and-why-it-matters): 2026-11-09 · Alek Tarkowski, Joshua Tan · Democratic and Public AI: Practical Strategies for Buying, Building, and Governing AI · A growing set of efforts argues that the public should have a more direct stake in how AI systems are built and overseen. This idea travels under several names, public AI and democratic AI among them.
- [Building AI With Your Workforce: Workers as Co-Designers](https://innovate-us.org/building-ai-with-your-workforce-workers-as-co-designers): 2026-11-10 · Richard Oppenheim, Lauren Maffeo · Even with trust and governance in place, many agencies still design and deploy AI tools without ever bringing frontline workers into the actual development process.
- [Explaining AI: How Communicators Can Explain What Their Agency Is Doing with AI](https://innovate-us.org/explaining-ai-how-communicators-can-explain-what-their-agency-is-doing-with-ai): 2026-11-12 · Lee Rainie · Amplify: Mastering Public Communication in the AI Age (New) · Your agency is probably already using AI to process applications, flag fraud, or route services. Most residents don't know. When they find out, they'll have three questions: Who's accountable? Can it be wrong? What happens to my data? The communicators who can answer plainly will build trust.
- [From Chatbots to Agents](https://innovate-us.org/from-chatbots-to-agents): 2026-11-16 · Ray Bell, Deborah Stine · Working with AI Agents in the Public Sector: What Works (and What Doesn’t) · AI agents are often described as the next generation of AI, but the reality is more nuanced. Most organizations move gradually from using AI for drafting and research to using AI that remembers context, automates tasks, coordinates workflows, and eventually takes action on a user's behalf.
- [How Governments Are Buying AI Now](https://innovate-us.org/how-governments-are-buying-ai-now): 2026-11-16 · Democratic and Public AI: Practical Strategies for Buying, Building, and Governing AI · Governments and public bodies have many ways of acquiring AI tools: enterprise licenses, pilots, features embedded in software they already use, and heavily discounted offers built for the public sector.
- [The Rise of the Citizen Developer](https://innovate-us.org/the-rise-of-the-citizen-developer): 2026-11-17 · AI Insourcing and the Government Product Model · AI is expanding who can help build and improve government services. Policy experts, analysts, program managers, and frontline staff can now use AI-enabled tools to prototype applications, automate routine workflows, and solve operational problems that once required specialized technical support.
- [Putting Public and Democratic AI into Practice](https://innovate-us.org/putting-public-and-democratic-ai-into-practice): 2026-11-18 · Magnus Sahlgren · Democratic and Public AI: Practical Strategies for Buying, Building, and Governing AI · This closing session looks at concrete examples of how public institutions have used, built, or bought AI in ways that keep meaningful control in public hands.
- [Communicating Across Language and Cultural Barriers: Equity, Access, and Multilingual Outreach](https://innovate-us.org/communicating-across-language-and-cultural-barriers-equity-access-and-multilingual-outreach): 2026-11-19 · Marelyn Rivera, Jess Moore Matthews · Amplify: Mastering Public Communication in the AI Age (New) · A five-person comms team can now do things in twelve languages that used to require twelve contractors. That's the opportunity. The risk is doing it badly: machine-translated documents with no cultural context, sent into communities where trust was already thin. This session is the difference.
- [From Prompts to Workflows](https://innovate-us.org/from-prompts-to-workflows): 2026-11-30 · William (Bill) Resh · Working with AI Agents in the Public Sector: What Works (and What Doesn’t) · Most public professionals use AI one task at a time. Agents offer the possibility of creating reusable workflows that can support recurring work.
- [Using AI in Public-Sector HR](https://innovate-us.org/using-ai-in-public-sector-hr-for-hr-professionals): 2026-12-01 · Brandon Ledford · AI for Public HR Professionals · Job descriptions, applicant communications, onboarding, classification, recruitment marketing, and workforce planning are some of the most time-consuming parts of public HR work — and also some of the most promising places for AI to lighten the load.
- [When AI Creates New Risks](https://innovate-us.org/when-ai-creates-new-risks): 2026-12-02 · Nicol Turner Lee · AI and Cybersecurity in the Public Sector for the Non-Expert · Learn to recognize common and emerging cybersecurity risks associated with AI and understand how everyday uses of AI can create security and operational consequences for public agencies.
- [Building High-Performing Product Teams](https://innovate-us.org/building-high-performing-product-teams): 2026-12-04 · AI Insourcing and the Government Product Model · AI-enabled services are not built by technology teams alone. Strong public-sector products require collaboration across product, design, engineering, procurement, policy, legal, program, and service delivery teams — each bringing knowledge that helps ensure the product is useful, responsible, and…
- [Bringing Agents to Work](https://innovate-us.org/bringing-agents-to-work): 2026-12-07 · Ott Velsberg, Jason Prow · Working with AI Agents in the Public Sector: What Works (and What Doesn’t) · Technology adoption is ultimately a people challenge. How do agencies help staff move from occasional AI use to meaningful integration into everyday work? This session examines strategies for workforce adoption, training, change management, experimentation, and learning.
- [Skills-Based Hiring in the Age of AI](https://innovate-us.org/skills-based-hiring-in-the-age-of-ai): 2026-12-08 · How AI is changing skills requirements, writing better job descriptions, identifying competencies, reducing degree requirements, and modernizing hiring practices.
- [Skills-Based Hiring in the Age of AI](https://innovate-us.org/skills-based-hiring-in-the-age-of-ai-for-public-hr-professionals-series): 2026-12-08 · AI for Public HR Professionals · AI is changing what "qualified" looks like — helping agencies write better job descriptions, identify the competencies that actually matter for a role, reduce unnecessary degree requirements, and modernize outdated hiring practices.
- [Evaluating AI Tools and Vendors](https://innovate-us.org/evaluating-ai-tools-and-vendors): 2026-12-09 · Jae Yeon Kim, James Saunders · AI and Cybersecurity in the Public Sector for the Non-Expert · Learn what questions to ask about data, security, access, vendor practices, and contractual protections before your agency adopts an AI-enabled product or service.
- [Scaling Government Innovation](https://innovate-us.org/scaling-government-innovation): 2026-12-10 · AI Insourcing and the Government Product Model · Many public agencies are experimenting with AI, but the harder work begins after a promising pilot. To create lasting public value, governments need ways to measure impact, sustain digital services, share what works, and build the internal capacity to keep improving over time.
- [What Works—and What Doesn't](https://innovate-us.org/what-worksand-what-doesnt): 2026-12-14 · Josiah Raiche · Working with AI Agents in the Public Sector: What Works (and What Doesn’t) · Agentic systems create new opportunities but also new risks. Drawing on lessons from early adopters, this session examines what agencies are learning about reliability, privacy and security, human oversight, transparency, accountability, and governance.
- [Hiring for AI Readiness](https://innovate-us.org/hiring-for-ai-readiness-ai-for-public-hr-professionals): 2026-12-15 · AI for Public HR Professionals · As AI tools become part of everyday government work, agencies face a new hiring question: how do you evaluate whether a candidate can use AI effectively, ethically, and with good judgment?
- [Managing AI Risk Across the Organization](https://innovate-us.org/managing-ai-risk-across-the-organization): 2026-12-16 · I-Sah Hsieh, Stephen N Miller · AI and Cybersecurity in the Public Sector for the Non-Expert · Explore how public agencies can manage AI-related risks through clear governance, staff guidance, escalation processes, and collaboration across technical and nontechnical teams.

## Workshop series (36)

- [AI for Public Sector Legal Professionals](https://innovate-us.org/workshop-series/ai-for-public-legal-professionals-series-)
- [Most requested: Leadership Skills](https://innovate-us.org/workshop-series/leadership-skill)
- [Prediction, Automation, and Decision-Making with AI: Risks and Opportunities](https://innovate-us.org/workshop-series/risks-and-opportunities)
- [The Prompting Lab: Real Prompts, Real Challenges, All Platforms](https://innovate-us.org/workshop-series/the-prompting-lab-series)
- [AI and Cybersecurity in the Public Sector for the Non-Expert](https://innovate-us.org/workshop-series/ai-and-cybersecurity-in-the-public-sector-for-the-non-expert)
- [AI and Energy](https://innovate-us.org/workshop-series/ai-and-energy-series)
- [AI and Human Services: Innovating to Serve People Better](https://innovate-us.org/workshop-series/ai-and-human-services)
- [AI and Public Transportation](https://innovate-us.org/workshop-series/ai-and-public-transportation-series)
- [AI for Literacy Achievement](https://innovate-us.org/workshop-series/ai-for-literacy-achievement)
- [AI for Public HR Professionals](https://innovate-us.org/workshop-series/ai-for-public-hr-professionals)
- [AI for Public-Sector Procurement](https://innovate-us.org/workshop-series/ai-for-public-sector-procurement-fall-2026)
- [AI in Public Health](https://innovate-us.org/workshop-series/ai-in-public-health)
- [AI Insourcing and the Government Product Model](https://innovate-us.org/workshop-series/ai-insourcing-and-the-government-product-model-)
- [AI Worries](https://innovate-us.org/workshop-series/ai-worries)
- [AI, Energy, and the Environment: Use, Policy, and Tradeoffs](https://innovate-us.org/workshop-series/ai-and-energy-fall-2026)
- [Amplify: Mastering Public Communication in the AI Age](https://innovate-us.org/workshop-series/mastering-public-communication-in-the-ai-age-series)
- [artificial-intelligence-for-the-public-sector](https://innovate-us.org/workshop-series/artificial-intelligence-for-the-public-sector)
- [Building Better City Services UX Strategy, Practice, and Talent](https://innovate-us.org/workshop-series/building-better-city-services)
- [Data Analysis and Visualization with AI](https://innovate-us.org/workshop-series/data-analysis-and-visualization-for-public-professionals)
- [Democratic and Public AI: Practical Strategies for Buying, Building, and Governing AI](https://innovate-us.org/workshop-series/public-ai-buying-and-building-for-civic-use)
- [Elephants in the AI Room](https://innovate-us.org/workshop-series/elephants-in-the-ai-room)
- [Foundations of Leadership: Leading Teams, Change, and Public Impact](https://innovate-us.org/workshop-series/leading-teams-change-and-public-impact)
- [Human-Centered Design](https://innovate-us.org/workshop-series/human-centered-design)
- [Ideas in Action](https://innovate-us.org/workshop-series/ideas-in-action)
- [Innovating in the public interest](https://innovate-us.org/workshop-series/innovating-in-the-public-interest)
- [Opening Data for AI Innovation](https://innovate-us.org/workshop-series/opening-data-for-ai-innovation-series)
- [Practical Approaches to Evaluating AI for Public Benefit](https://innovate-us.org/workshop-series/evaluating-ai-in-practice-a-benchmarking-series-for-government)
- [Reaching Further: Equity, Accountability, and the Future of Public Communication](https://innovate-us.org/workshop-series/reaching-further-equity-accountability-and-the-future-of-public-communication)
- [Reboot Democracy: Designing Democratic Engagement for the AI Era](https://innovate-us.org/workshop-series/democratic-engagement)
- [rethinking-literacy](https://innovate-us.org/workshop-series/rethinking-literacy)
- [The Good, the Bad and the Ugly of Predictive AI](https://innovate-us.org/workshop-series/the-good-the-bad-and-the-ugly-of-predictive-ai)
- [The Results Lab: Evidence in Motion](https://innovate-us.org/workshop-series/results-lab)
- [Using AI for Digital Accessibility](https://innovate-us.org/workshop-series/using-ai-for-digital-accessibility)
- [Using AI in Public Sector Legal Practice](https://innovate-us.org/workshop-series/using-ai-in-public-sector-legal-practice)
- [Worker-Centered AI Adoption in the Public Sector](https://innovate-us.org/workshop-series/worker-centered-ai-adoption-in-the-public-sector-)
- [Working with AI Agents in the Public Sector: What Works (and What Doesn’t)](https://innovate-us.org/workshop-series/working-with-ai-agents-in-the-public-sector-what-works-and-what-doesn-t)

## Past workshops and recordings, newest first (341)

- [Prediction Isn't Judgment: What Predictive AI Can—and Cannot—Do](https://innovate-us.org/prediction-isnt-judgment-what-predictive-ai-canand-cannotdo): 2026-10-20 · Manoel Horta Ribeiro · The Good, the Bad and the Ugly of Predictive AI · recording: https://www.youtube.com/watch?v=GoMKi0N1LLw (60 min) · Predictive systems are increasingly used to forecast risks, identify priorities, allocate resources, and support public-sector decision-making. But prediction is not the same as judgment.
- [AI Tools Showcase — What's Out There and How to Evaluate It](https://innovate-us.org/ai-tools-showcase-whats-out-there-and-how-to-evaluate-it): 2026-10-19 · Santiago Garces · AI for Public-Sector Procurement · recording: https://www.youtube.com/watch?v=hRdjhYdSmi4 (60 min) · See how public procurement teams are evaluating AI tools, including contract analytics, RFP drafting assistants, and AI-enabled ERP features, from people who've actually used them. Hear how municipalities have selected and scoped a tool for its own procurement needs.
- [Health Information in the AI Era: Combating Misinformation and Reaching the Public](https://innovate-us.org/health-information-in-the-ai-era-combating-misinformation-and-reaching-the-public): 2026-10-15 · Jessica Malaty Rivera, John Wihbey · AI in Public Health · recording: https://www.youtube.com/watch?v=Niboh7tkz3E (60 min) · Public health agencies are entering a new information environment in which artificial intelligence is changing not only how information is created and distributed, but also how residents search for, interpret, and trust health guidance.
- [AI in Practice: How Public-Sector Lawyers Are Using AI](https://innovate-us.org/ai-in-practice-how-public-sector-lawyers-are-using-ai): 2026-10-14 · Jennifer Sellitti · Using AI in Public Sector Legal Practice · recording: https://www.youtube.com/watch?v=QqEHMTRFCwI (60 min) · How are government attorneys and legal staff actually using AI today? This session explores practical applications across legal research, drafting, policy analysis, procurement, compliance, public guidance, investigations, discovery, and document review.
- [The Basics and the Breakthrough Opportunities](https://innovate-us.org/the-basics-and-the-breakthrough-opportunities): 2026-10-08 · Lawrence Madoff, Andrea V King · AI in Public Health · recording: https://www.youtube.com/watch?v=Z2H2NWmjbkg (60 min) · Public health is one of the most important—and underdeveloped—frontiers for artificial intelligence. While AI is rapidly reshaping clinical care, its application in public health remains early, fragmented, and full of untapped potential.
- [Principles for Public-Sector AI Evaluation](https://innovate-us.org/principles-for-public-sector-ai-evaluation): 2026-10-06 · Dan Chenok, Michael Chen · Practical Approaches to Evaluating AI for Public Benefit · recording: https://www.youtube.com/watch?v=M6w0EZfdS6E (60 min) · Drawing on lessons from research and practice, this session presents a practical framework for evaluating AI in government.
- [AI Across the Procurement Lifecycle — Where Does It Actually Fit?](https://innovate-us.org/ai-across-the-procurement-lifecycle-where-does-it-actually-fit): 2026-10-05 · Angela Shell · AI for Public-Sector Procurement · recording: https://www.youtube.com/watch?v=2R9_YAW3Cx0 (60 min) · Explore where AI tools fit across the procurement lifecycle, whether planning, solicitation, evaluation, and contract management. See a large-state perspective on integrating AI into a high-volume procurement operation, including where it adds the most value and where human judgement still leads.
- [Try Before and After You Buy](https://innovate-us.org/try-before-and-after-you-buy): 2026-09-29 · Patrick McLoughlin, Kathrin Frauscher · Practical Approaches to Evaluating AI for Public Benefit · recording: https://www.youtube.com/watch?v=R2JPKppLZJ8 (60 min) · This session explores how agencies can monitor performance over time, detect emerging problems, and understand when an initially successful implementation may require adjustment or reevaluation.
- [Getting Started Without Getting Overwhelmed - How procurement teams are taking their first AI steps](https://innovate-us.org/getting-started-without-getting-overwhelmed): 2026-09-28 · Aran D Raz, Daniel Culotta · AI for Public-Sector Procurement · recording: https://www.youtube.com/watch?v=epaktOdEVr0 (60 min) · Learn how procurement teams are taking their first steps with AI without a big budget or a dedicated tech team.
- [Policy Choices, Investment Strategies, and Governance](https://innovate-us.org/policy-choices-investment-strategies-and-governance): 2026-09-24 · Patrick C. Woodcock, Michael Furze, Letha Tawney · AI, Energy, and the Environment: Use, Policy, and Tradeoffs · recording: https://www.youtube.com/watch?v=Y2fifFnGkM4 (60 min) · Explore how governments are using policy, regulation, planning, procurement, and investment to manage AI-related infrastructure growth while balancing innovation, community impacts, grid reliability, and environmental goals.
- [Comparing Humans, AI, and Human-AI Teams](https://innovate-us.org/comparing-humans-ai-and-human-ai-teams): 2026-09-22 · Vera Liao, Amy Perez · Practical Approaches to Evaluating AI for Public Benefit · recording: https://www.youtube.com/watch?v=QhaMpiqFkJc (60 min) · Explore methods for comparing human-only, AI-only, and human-plus-AI workflows and identifying where AI adds value, where it creates risks, and where hybrid approaches perform best.
- [Using AI to Improve Energy and Environmental Systems](https://innovate-us.org/using-ai-to-improve-energy-and-environmental-systems): 2026-09-17 · Christoph Quasney, Andrew Hautzinger · AI, Energy, and the Environment: Use, Policy, and Tradeoffs · recording: https://www.youtube.com/watch?v=CrDKFHnfcZs (60 min) · Explore how public agencies, utilities, and environmental organizations are using AI across energy and environmental systems, where these applications are delivering value, and how organizations can evaluate their effectiveness and impact.
- [Measuring What Matters](https://innovate-us.org/measuring-what-matters): 2026-09-15 · Santiago Garces, Denise Reilly Hughes · Practical Approaches to Evaluating AI for Public Benefit · recording: https://www.youtube.com/watch?v=_fYtQ_IycB8 (60 min) · This session examines how agencies can move beyond productivity measures to define success in terms of service quality, accuracy, equity, public trust, resident and worker experience, and public outcomes.
- [AI, Data Centers, and Growing Resource Demands](https://innovate-us.org/ai-data-centers-and-growing-resource-demands): 2026-09-10 · Kate Wright, Deborah Stine, Maria Effertz · AI, Energy, and the Environment: Use, Policy, and Tradeoffs · recording: https://www.youtube.com/watch?v=t20PqbfT1SE (60 min) · This session examines what is driving AI-related resource demand, what remains uncertain, and how public officials can evaluate competing claims about economic development, sustainability, affordability, and reliability.
- [Why Measuring AI Is Hard](https://innovate-us.org/why-measuring-ai-is-hard): 2026-09-08 · Arvind Narayanan · Practical Approaches to Evaluating AI for Public Benefit · recording: https://www.youtube.com/watch?v=vse9xdXylBo (60 min) · Explore the limitations of common AI benchmarks, the differences between predictive and generative AI systems, and why performance in laboratory tests often fails to predict success in real-world settings.
- [How Government Adapts: Learning from Community Experience](https://innovate-us.org/beyond-the-numbers-community-learning-qualitative-insights-and-adaptive-management): 2026-07-16 · Ojeda Hall-France, Molly Sullivan, Robert Vehock · The Results Lab: Evidence in Motion · This moderated discussion examines how governments use interviews, focus groups, community listening sessions, observations, case studies, and stakeholder engagement to better understand program performance, community experiences, and implementation challenges.
- [Helping the Helpers: AI Tools for Frontline Resident Service](https://innovate-us.org/the-ai-solution-smarter-tools-for-public-call-centers): 2026-07-15 · Beji Joseph, Tosin Adebiyi · Reimagining the Public Contact Center · recording: https://www.youtube.com/watch?v=AAxtoXbmAn0 (60 min) · This workshop explores how governments are using AI to help frontline staff answer resident questions more accurately, navigate complex policies more efficiently, and provide better service across public contact centers.
- [How Government Acts: Putting Data to Work](https://innovate-us.org/measuring-progress-and-adjusting-course-data-evaluation-and-adaptive-management-in-practice): 2026-07-14 · Marcus Morgan, Weston Merrick · The Results Lab: Evidence in Motion · recording: https://www.youtube.com/watch?v=99PE4aLzm-Q (60 min) · This moderated discussion focuses on how state and local agencies use quantitative information to monitor implementation, assess effectiveness, identify challenges, demonstrate program worthiness, and adapt programs over time.
- [How Government Learns: Building the Feedback Loop](https://innovate-us.org/making-government-work-better-an-introduction-to-program-evaluation-continuous-improvement-and-adaptive-management): 2026-07-13 · Amber Ivey, Patrick Carter · The Results Lab: Evidence in Motion · recording: https://www.youtube.com/watch?v=Gyi1Lu7XC9c (60 min) · This introductory session provides a practical overview of how state and local governments can move beyond compliance-oriented reporting toward more adaptive and learning-oriented approaches to program management.
- [Inside the Modernization of High-Volume Call Centers](https://innovate-us.org/understanding-the-frontline-of-resident-service): 2026-07-08 · Jaime Brancato, Cynthia Romero, Ed Kwiatkowski · Reimagining the Public Contact Center · recording: https://www.youtube.com/watch?v=w6U2K1BNvuc (60 min) · Public benefits programs field enormous call volumes — and the pressure on those systems became impossible to ignore during and after the pandemic. This workshop features practitioners from two state agencies who led call center modernization efforts from the inside.
- [What Responsive Government Looks Like: Designing Effective Public Contact Centers](https://innovate-us.org/what-good-looks-like-designing-effective-public-call-centers): 2026-07-01 · Joe DeLaTorre, Shashank Sundareshan, Jason Longenecker, Gavin Suares · Reimagining the Public Contact Center · recording: https://www.youtube.com/watch?v=A8aqqGabCkE (60 min) · Public contact centers are often the primary way residents interact with government, yet many were built for a different era and haven't kept pace with resident expectations or modern service delivery.
- [The Prompting Lab Office Hours: Bring Your AI Questions](https://innovate-us.org/the-prompting-lab-office-hours-bring-your-ai-questions): 2026-06-26 · Stephan Schmidt · The Prompting Lab · After learning the basics of prompt structure, the next step is practice. This follow-up office hours session gives you a chance to bring your questions, test prompts, troubleshoot challenges, and learn from peers who are also beginning to use generative AI in their work.
- [Invisible Barriers: Disability Rights and Public Sector AI](https://innovate-us.org/invisible-barriers): 2026-06-25 · Ariana Aboulafia, Jay Wyant, Aaron Page, Marie Cohan · Elephants in the AI Room · recording: https://www.youtube.com/watch?v=W3yNzJ-UDW8 (60 min) · This workshop moves beyond high-level discussions of responsible AI to focus on practical public-sector challenges and decisions. Participants will examine how AI-enabled systems can either improve or undermine accessibility depending on how they are designed, procured, implemented, and monitored
- [Power, Place, and AI: Energy, Environment, and AI Data Centers](https://innovate-us.org/power-place-ai): 2026-06-23 · Jessica Shirley, Michael Jung, Laura Jay · Elephants in the AI Room · recording: https://www.youtube.com/watch?v=KcU2wKHvlx0 (60 min) · This session examines the practical policy and governance challenges surrounding AI infrastructure and explores how public leaders can balance innovation, reliability, sustainability, affordability, and community impacts as AI adoption accelerates.
- [Prompting Lab: The Elements of a Good Prompt](https://innovate-us.org/prompting-lab-the-elements-of-a-good-prompt-workshop-description): 2026-06-12 · Stephan Schmidt · The Prompting Lab · recording: https://www.youtube.com/watch?v=qocBXWlMGac (60 min) · Getting useful results from generative AI starts with knowing how to ask the right question. For public professionals who are new to AI tools, prompting can feel like guesswork: What information should you include? How much context is enough?
- [Beyond Displacement: Building an AI-Ready Workforce](https://innovate-us.org/beyond-displacement-building-an-ai-ready-workforce): 2026-06-11 · Rob Asaro Angelo, Vanitha Zacharias, Katrina Flory · Elephants in the AI Room · recording: https://www.youtube.com/watch?v=3RFNVusazHQ (60 min) · This session explores the workforce impacts of AI in the public sector, including displacement risks, changing roles, productivity pressures, and opportunities to make public work more enjoyable, effective and sustainable.
- [AI Legal Products Showcase](https://innovate-us.org/ai-legal-products-showcase): 2026-05-27 · Jennifer Sellitti, Sean Harrington · AI for Public Sector Legal Professionals · recording: https://www.youtube.com/watch?v=cq3A73gJirQ (60 min) · This session showcases innovative applications of AI in legal practice. Participants will learn how AI tools are being deployed to streamline legal processes, provide legal information to underserved communities, and identify individuals who qualify for legal assistance.
- [Enabling great performance](https://innovate-us.org/enabling-great-performance): 2026-05-22 · Anita McGahan · Foundations of Leadership: Leading Teams, Change, and Public Impact · recording: https://www.youtube.com/watch?v=93MTRrlWc3w (60 min) · This session examines how organizations can adapt over time in ways that preserve core values while evolving their structures, practices, and priorities to support strong performance in changing conditions.
- [Prompting Lab Office Hours: Bring your AI Question](https://innovate-us.org/office-hours-may22): 2026-05-22 · Join for Prompting Lab Office Hours, a live space for public sector professionals to ask questions, test ideas, and troubleshoot how generative AI fits into daily work. Bring what you’re working on and walk away with clearer, more confident next steps.
- [Hiring for UX Roles and Building Agency UX Practices](https://innovate-us.org/hiring-for-ux-roles-and-building-agency-ux-practices): 2026-05-21 · Keith Wilson, Dea De Jarisco, Matte Scheinker · Building Better City Services · recording: https://www.youtube.com/watch?v=yOtbF0QPG_k (90 min) · The session will examine how agencies can think about hiring for UX roles, developing the right team structures, and embedding user-centered practices into ongoing work.
- [Crafting AI Use Policies](https://innovate-us.org/crafting-ai-use-policies): 2026-05-20 · Marlene Biener, Melissa Szozda Smith · AI for Public Sector Legal Professionals · recording: https://www.youtube.com/watch?v=7Fn9voErstU (60 min) · This session provides guidance on developing robust policies for AI usage within a government setting. The session provides a framework for structuring a comprehensive AI use policy, including security, privacy, transparency, equity, accountability and oversight, and effectiveness.
- [Giving and receiving feedback](https://innovate-us.org/giving-and-receiving-feedback): 2026-05-18 · Anita McGahan · Foundations of Leadership: Leading Teams, Change, and Public Impact · recording: https://www.youtube.com/watch?v=Ld3sCjMYvKo (60 min) · This session explores how to make performance feedback more constructive, useful, and actionable for both the person receiving it and the person delivering it.
- [Understanding personal strengths](https://innovate-us.org/session-6): 2026-05-15 · Anita McGahan · Foundations of Leadership: Leading Teams, Change, and Public Impact · recording: https://www.youtube.com/watch?v=pjL24GAUBVk (60 min) · This session helps participants identify their strengths, reflect on the conditions that allow them to do their best work, and develop a more grounded approach to personal growth and contribution.
- [Defining Problem Spaces and Developing a UX Plan](https://innovate-us.org/defining-problem-spaces-and-developing-a-ux-plan): 2026-05-14 · Keith Wilson, Cindy Phan · Building Better City Services · recording: https://www.youtube.com/watch?v=SwQV88gOECI (90 min) · In this 90-minute session, participants will learn how to better define service delivery problems and translate them into a practical UX plan.
- [Ten Things To Know About Data Centers](https://innovate-us.org/about-data-centers): 2026-05-14 · Deborah Stine · Ideas in Action · recording: https://www.youtube.com/watch?v=HmlZJ8kBTC4 (60 min) · Build a practical understanding of how data centers work and what drives their growth. Examine how decisions about siting, energy consumption, resilience, and community impact intersect with public priorities.
- [AI and Legal Ethics](https://innovate-us.org/ai-and-legal-ethics): 2026-05-13 · Ari Telisman · AI for Public Sector Legal Professionals · recording: https://www.youtube.com/watch?v=VN4oejHGdQs (60 min) · As artificial intelligence rapidly transforms the legal landscape, practitioners face a pivotal moment in redefining how law is researched, practiced, and delivered.
- [Building a team](https://innovate-us.org/session-5): 2026-05-08 · Anita McGahan · Foundations of Leadership: Leading Teams, Change, and Public Impact · recording: https://www.youtube.com/watch?v=hZPTmBWA8_Y (60 min) · This session explores what distinguishes high-performing teams from low-performing ones and how to decide when a team is the right approach, who should be involved, and what the team should be set up to achieve.
- [Prompting Lab Office Hours: Bring your AI Questions](https://innovate-us.org/prompting-lab-office-hours-bring-your-ai-q): 2026-05-08 · Deborah Stine · The Prompting Lab · Join Jus for Prompting Lab Office Hours, a live space for public sector professionals to ask questions, test ideas, and troubleshoot how generative AI fits into daily work. Bring what you’re working on and walk away with clearer, more confident next steps.
- [AI Basics for Public Sector Legal Professionals](https://innovate-us.org/ai-basics-for-public-sector-legal-professionals): 2026-05-06 · Anne Lee · AI for Public Sector Legal Professionals · recording: https://www.youtube.com/watch?v=_gkefhTEjDQ (60 min) · This foundational session introduces public sector attorneys and legal staff to artificial intelligence technologies relevant to government legal practice. Participants will explore how AI systems work, common applications in legal settings, and the considerations relevant for government lawyers.
- [Creating psychological safety](https://innovate-us.org/session-4): 2026-05-04 · Anita McGahan · Foundations of Leadership: Leading Teams, Change, and Public Impact · recording: https://www.youtube.com/watch?v=b-q0Pfi0rc4 (60 min) · Psychological safety is essential to strong team performance, and this session examines how to create the conditions for candid communication, better judgment, and more effective outcomes.
- [Using Source-Grounded AI to Turn Sources into Presentation, Video, and Oral Communications](https://innovate-us.org/using-source-grounded-ai-to-turn-sources-into-presentation-video-and-oral-communications): 2026-05-01 · Deborah Stine · The Prompting Lab · recording: https://www.youtube.com/watch?v=x4p7tK4rgs0 (60 min) · Through live examples and guided practice, participants will learn how to use selected materials to produce presentation-ready outputs, as well as audio and video-style content that supports stakeholder communication, internal planning, and team decision-making.
- [Co-Designing with Communities: Building AI Tools with Residents and Frontline Staff](https://innovate-us.org/co-designing-with-communities-building-ai-tools-with-residents-and-frontline-staff): 2026-04-30 · Virginia Hamilton · AI and Human Services: Innovating to Serve People Better · recording: https://www.youtube.com/watch?v=J_PdPcSO9n4 · This session focuses on participatory approaches to designing AI-enabled systems. Participants will explore how engaging residents, advocates, and frontline staff can improve system design, surface risks early, and build trust—especially in communities most affected by human services decisions.
- [UX Fundamentals and Why It Matters in Government](https://innovate-us.org/ux-fundamentals-usdr): 2026-04-30 · Keith Wilson, Cindy Phan · Building Better City Services · recording: https://www.youtube.com/watch?v=F-x25n4kV0Q (90 min) · The session will examine how UX helps agencies better understand the needs, expectations, and barriers residents encounter when interacting with public services.
- [Simpler Services, Stronger Access: Designing Better Systems with AI](https://innovate-us.org/simpler-services-stronger-access-designing-inclusive-systems-with-ai): 2026-04-27 · Davyd Smith, Jessica Lax · AI and Human Services: Innovating to Serve People Better · recording: https://www.youtube.com/watch?v=2bty2lOmjdM · This session provides a grounded introduction to AI for human services leaders, clarifying what AI is, what it is not, and how it is already being used in eligibility determination, case management, and client communications.
- [Using Source-Grounded AI to Turn Sources into Written and Visual Communications](https://innovate-us.org/using-source-grounded-ai-to-turn-sources-into-written-and-visual-communications): 2026-04-24 · Deborah Stine · The Prompting Lab · recording: https://www.youtube.com/watch?v=qdwtd9d2xI0 (60 min) · Public professionals are often required to interpret complex programs, analysis, and large volumes of information, and translate that material into clear, usable communication for different audiences.
- [Crisis Engineering for Public Systems: Designing Resilience Under Pressure](https://innovate-us.org/crisis-engineering-for-public-systems-designing-resilience-under-pressure): 2026-04-21 · Marina Nitze, Matthew Weaver, Mikey Dickerson · Ideas in Action · recording: https://www.youtube.com/watch?v=f6I6eA3IAPE (60 min) · Join Marina Nitze, Matthew Weaver, and Mikey Dickerson, founders of Layer Aleph and co-authors of Crisis Engineering: Time-Tested Tools for Turning Chaos into Clarity, for a conversation with Beth Simone Noveck on how governments can design systems that hold up under pressure, using a systems-based…
- [Innovations in Action: Inspiring projects from around the country](https://innovate-us.org/innovations-in-action-inspiring-projects-from-around-the-country): 2026-04-20 · Patrick McLoughlin, Jacob Wallace, Nathan Singer · AI and Human Services: Innovating to Serve People Better · recording: https://www.youtube.com/watch?v=b6vp5nwCd48 · Human services agencies are under intense pressure to stabilize Medicaid and SNAP at a moment marked by eligibility backlogs, procedural disenrollments, high error rates, staffing shortages, and declining public trust.
- [Getting Started With Source-Grounded AI](https://innovate-us.org/getting-started-with-source-grounded-ai): 2026-04-17 · Deborah Stine · The Prompting Lab · recording: https://www.youtube.com/watch?v=_f8ll2doV4Y (60 min) · The session will examine both the opportunities and limitations of source-grounded AI in public sector contexts.
- [Building AI-Ready Open Data](https://innovate-us.org/building-ai-ready-open-data): 2026-04-15 · Luke Keller, Jose Plehn · Opening Data for AI Innovation · recording: https://www.youtube.com/watch?v=ogpbSR8KkwM (60 min) · Examine what makes datasets usable for AI, including key design features, interoperable data ecosystems, and governance practices that support secure, responsible reuse.
- [The Identity Challenge: Tackling User Disambiguation and Data Integration Across Programs](https://innovate-us.org/the-identity-challenge-tackling-user-disambiguation-and-data-integration-across-programs): 2026-04-13 · Ariel Kennan, Chris Correa · AI and Human Services: Innovating to Serve People Better · recording: https://www.youtube.com/watch?v=jeVnawryyTM · This session explores one of the most persistent challenges in human services: accurately identifying and supporting individuals across fragmented systems.
- [Governing and Funding Public AI: Standards, Oversight, and Sustainable Investment](https://innovate-us.org/governing-and-funding-public-ai-standards-oversight-and-sustainable-investment): 2026-04-08 · Mihir Kshirsagar, Dustin Haisler · Democratic and Public AI: Practical Strategies for Buying, Building, and Governing AI · recording: https://www.youtube.com/watch?v=K8XZpKAQnsk · Bring together procurement, infrastructure, and governance to identify practical next steps for building durable public AI capacity.
- [Tools for Innovation: Service Blueprinting 101](https://innovate-us.org/tools-for-innovation-service-blueprinting-101): 2026-04-02 · Minnar Xie, Tez Cortez · Ideas in Action · recording: https://www.youtube.com/watch?v=-hhKA7ZZCfU (60 min) · The session will introduce core concepts in service design. You will learn about how service design has been used to strengthen public service delivery, and will gain practical tools and resources to bring service design approaches into your own work.
- [AI Sovereignty: Sweden, Switzerland, Spain and Beyond](https://innovate-us.org/ai-sovereignty-sweden-switzerland-and-beyond): 2026-04-01 · Magnus Sahlgren, Albert Cañigueral Bagó · Democratic and Public AI: Practical Strategies for Buying, Building, and Governing AI · recording: https://www.youtube.com/watch?v=J6tS32ec12s (60 min) · Compare international approaches to shared AI infrastructure, governance, and national capacity—and what they mean for U.S. institutions.
- [Don't Think of a Robot: Low-Tech Questions for AI Planning](https://innovate-us.org/dont-think-of-a-robot): 2026-03-31 · Jed Miller · Ideas in Action · recording: https://www.youtube.com/watch?v=2GRiPqYm7DM (60 min) · How public leaders can ask the right human-centered questions before adopting AI, grounding decisions in mission, accountability, and public trust.
- [Responsible AI in Practice](https://innovate-us.org/responsible-ai-in-practice): 2026-03-30 · Michael Boyce, Leon Wong · AI and Human Services: Innovating to Serve People Better · recording: https://www.youtube.com/watch?v=s8PZ506rmuI · This session focuses on the guardrails needed to use AI responsibly in human services contexts. Participants will explore governance structures, risk management strategies, and oversight approaches designed to protect clients, support staff, and ensure compliance with legal and ethical obligations.
- [AI for Coding: From Zero Experience to a Working Website](https://innovate-us.org/ai-for-coding-from-zero-experience-to-a-working-website): 2026-03-27 · Dhruv Kamalesh Kumar · The Prompting Lab · recording: https://www.youtube.com/watch?v=LIIviyKZ3s4 (45 min) · In this hands-on Prompting Lab, participants will use AI to build a simple website for showcasing a project, program, or initiative.
- [Who's Afraid of Agentic AI? How to Compare, Purchase, and Deploy Agents Responsibly](https://innovate-us.org/whos-afraid-of-agentic-ai-how-to-compare-purchase-and-deploy-agents-responsibly): 2026-03-26 · Ideas in Action · recording: https://www.youtube.com/watch?v=Vq4ZpdF5Sdw (60 min) · Over the past six months, the AI boom has grown even more chaotic. Startups frequently overpromise, while the public sector falls ever further behind in understanding, let alone adopting AI capabilities.
- [State and Local Pathways to Building and Buying Public AI](https://innovate-us.org/state-and-local-pathways-to-building-and-buying-public-ai): 2026-03-25 · Santiago Garces, John Bailey · Democratic and Public AI: Practical Strategies for Buying, Building, and Governing AI · recording: https://www.youtube.com/watch?v=6qg1NDd7CFQ (60 min) · Learn from concrete examples of how governments are designing modular, model-agnostic systems and embedding public values through procurement.
- [AI 101 for Human Services Leaders](https://innovate-us.org/ai-101-for-human-services-leaders): 2026-03-23 · Dave Cole · AI and Human Services: Innovating to Serve People Better · recording: https://www.youtube.com/watch?v=MEZLb5EOZG4 · This session provides a grounded introduction to AI for human services leaders, clarifying what AI is, what it is not, and how it is already being used in eligibility determination, case management, and client communications.
- [Integrating Feedback Loops and Iteration in Policy Implementation](https://innovate-us.org/integrating-feedback-loops-and-iteration-in-policy-implementation): 2026-03-19 · Sigge Winther Nielsen · Ideas in Action · recording: https://www.youtube.com/watch?v=NXMn9QxOda0 (60 min) · Public servants increasingly operate in complex policy environments where outcomes cannot be fully anticipated and learning from implementation is essential.
- [The Public Option: Rethinking AI Infrastructure for the Common Good](https://innovate-us.org/the-public-option-rethinking-ai-infrastructure-for-the-common-good): 2026-03-18 · Luca Cominassi, Ganesh Sitaraman · Democratic and Public AI: Practical Strategies for Buying, Building, and Governing AI · recording: https://www.youtube.com/watch?v=vBPeq-vrP_U (60 min) · Explore models for shared and open AI infrastructure that promote competition, reduce costs, and align innovation with public needs.
- [Using AI to Make Open Data Useful: Lessons from the City of Boston](https://innovate-us.org/leveraging-ai-to-use-open-data-a-city-of-boston-case): 2026-03-17 · Santiago Garces, Srihari Rahman · Opening Data for AI Innovation · recording: https://www.youtube.com/watch?v=f-1uuMYhYyU (60 min) · Learn from a real-world case in the City of Boston that shows how governments can enable AI access to open data through controlled, standardized interfaces—scaling use while maintaining security, consistency, and public oversight.
- [Prompting Lab Office Hours: Bring your AI Questions](https://innovate-us.org/office-hours-mar13): 2026-03-13 · Ray Bell · The Prompting Lab · Join Ray Bell, AI/ML Product Director, State of Maryland, for Prompting Lab Office Hours, a live space for public sector professionals to ask questions, test ideas, and troubleshoot how generative AI fits into daily work.
- [Fighting Fire with Fire: Combating Disinformation with AI](https://innovate-us.org/fighting-fire-with-fire-combating-disinformation-with-ai): 2026-03-12 · John Wihbey, Megan Marrelli · Amplify: Mastering Public Communication in the AI Age (New) · recording: https://www.youtube.com/watch?v=JkBdpkHOQS8 (60 min) · Disinformation and declining trust in institutions pose some of the most pressing challenges for government communication today.
- [What Is Public AI and Why It Matters](https://innovate-us.org/what-is-public-ai-and-why-it-matters): 2026-03-11 · Joshua Tan, David Eaves · Democratic and Public AI: Practical Strategies for Buying, Building, and Governing AI · recording: https://www.youtube.com/watch?v=4I2Kt9XPHxQ (60 min) · This session defines what “public AI” means and the arguments for how governments can take an active role in shaping it.
- [Simple Rules for High-Performing Public Teams](https://innovate-us.org/simple-rules-for-high-performing-public-teams): 2026-03-09 · Alan Zucker · Ideas in Action · Learn three practical rules for creating high-performing, energized teams grounded in psychological safety, empowerment, and simplicity.
- [Open Data as a Foundation for AI Innovation](https://innovate-us.org/open-data-as-a-foundation-for-ai-innovation): 2026-03-06 · Stefaan Verhulst · Opening Data for AI Innovation · recording: https://www.youtube.com/watch?v=E07-yDhgBbU · Build a shared understanding of open data and its role in AI, identify common legal, technical, and cultural barriers to data sharing, and explore where opening data can create public value.
- [Managing Media Relationships and Missteps](https://innovate-us.org/managing-media-relationships-and-missteps): 2026-03-05 · Alan Madison · Amplify: Mastering Public Communication in the AI Age (New) · recording: https://www.youtube.com/watch?v=eHAm_6YXGJw (60 min) · Building strong relationships with reporters is a long-term investment for government communicators, but even the best-managed relationships can face challenges.
- [How Governments Are Buying AI Now: Opportunities, Risks, and Leverage](https://innovate-us.org/how-governments-are-buying-ai-now-opportunities-risks-and-leverage): 2026-03-04 · Kaye Sklar, Nishant Shah · Democratic and Public AI: Practical Strategies for Buying, Building, and Governing AI · recording: https://www.youtube.com/watch?v=qyR2AWHwqHs (60 min) · Examine how AI is entering government today—and how procurement and architecture choices shape control, risk, and long-term flexibility.
- [Navigating Crisis Communications with Confidence](https://innovate-us.org/navigating-crisis-communications-with-confidence): 2026-03-03 · Peter Mancusi, Mahen Gunaratna · Amplify: Mastering Public Communication in the AI Age (New) · recording: https://www.youtube.com/watch?v=ORudMHD3QNI (60 min) · Crises demand speed, clarity, and composure. This workshop focuses on best practices for communicating under pressure, with particular attention to tone, timing, and transparency.
- [How Not to Buy Stupid AI: A Practical Guide to Evaluating AI Products and Tools](https://innovate-us.org/how-not-to-buy-stupid-ai-a-practical-guide-to-evaluating-ai-products-and-tools): 2026-03-02 · Santiago Garces, Aleksandra Korolova · Prediction, Automation, and Decision Making with AI · recording: https://www.youtube.com/watch?v=KTWpAWBLino (60 min) · Learn evidence-based strategies for evaluating AI vendors and products, identifying red flags, and making smarter procurement decisions grounded in performance, fairness, and accountability
- [Prompting Lab Office Hours: Bring your AI Question](https://innovate-us.org/prompting-lab-office-hours): 2026-02-27 · Deborah Stine · The Prompting Lab · Join Deborah Stine for a peer-to-peer Prompting Lab office hours session where public professionals bring real workflow questions, share use cases, and get practical feedback on using generative AI responsibly to improve everyday government work.
- [Effective Use of Social Media: Storytelling, Trust, and Institutional Brand](https://innovate-us.org/effective-use-of-social-media-storytelling-trust-and-institutional-brand): 2026-02-26 · John Wihbey, Pearl Gabel · Amplify: Mastering Public Communication in the AI Age (New) · recording: https://www.youtube.com/watch?v=CTXbcXrWKBE (60 min) · Join John Wihbey, Director of the AI-Media Strategies Lab at Northeastern University, and Pearl Gabel, EVP of Creative and Content at Moxie Strategies, former Digital Director for the State of New Jersey and former Director of Video for the City of New York, for an essential workshop on how public…
- [Introducing Grantwell: Using AI for Municipal Technical Assistance](https://innovate-us.org/introducing-grantwell-using-ai-for-municipal-technical-assistance): 2026-02-25 · Quentin Palfrey, Anjith Prakash Chathan Kandy · Ideas in Action · recording: https://www.youtube.com/watch?v=IUbjzmumIp0 (60 min) · In this session, Quentin Palfrey, Director of the Office of Federal Funds for the Commonwealth of Massachusetts, and Anjith Prakash Chathan Kandy, AI engineering at The Burnes Center for Social Change, will introduce Grantwell, an AI-enabled grant-writing assistance tool developed by the…
- [Prompting Lab Office Hours: Bring your AI Questions](https://innovate-us.org/prompting-lab-office-hours-bring-your-ai-questions): 2026-02-13 · Jorge Valens · The Prompting Lab · Join Jorge Valens, Innovation Manager at the Miami-Dade County IT, Florida, for Prompting Lab Office Hours, a live space for public sector professionals to ask questions, test ideas, and troubleshoot how generative AI fits into daily work.
- [Beyond Yes And - Navigating Polarities for Government Innovation](https://innovate-us.org/beyond-yes-and-navigating-polarities-for-government-innovation): 2026-02-11 · Michael Baskin, Kyle Paterson · Ideas in Action · recording: https://www.youtube.com/watch?v=42IC0KRixJs (60 min) · Learn how to move beyond either/or thinking and work productively with the competing demands that define public sector leadership.
- [Human-Centered AI: What Happens When AI Is Built With Families, Not Just for Them](https://innovate-us.org/human-centered-ai-what-happens-when-ai-is-built-with-families-not-just-for-them): 2026-02-10 · Sofía Bosch Gómez, Anirudh Dinesh, Shan Hong · Ideas in Action · recording: https://www.youtube.com/watch?v=aQK8eQLP8bc (60 min) · Learn how generative AI can support families by translating, simplifying, and summarizing complex Individualized Education Programs (IEPs). This session showcases AIEP. a new tool developed by the Burnes Center for Social Change's AI for Impact program in partnership with Innovate Public Schools.
- [AI for Product Management: Hands-On Prompting for Government Teams](https://innovate-us.org/ai-for-product-management-hands-on-prompting-for-government-teams): 2026-02-06 · Ray Bell · The Prompting Lab · recording: https://www.youtube.com/watch?v=3G6mzDsCz14 (60 min) · Explore how generative AI can support core product management work in government, from synthesizing user needs to drafting requirements and prioritizing backlogs. Test real prompts with peers and leave with reusable patterns you can apply immediately.
- [Regulating Algorithms: What Governments Around the World Are Doing—and What Public Servants Should know](https://innovate-us.org/regulating-algorithms-what-governments-around-the-world-are-doingand-what-public-servants-should-know): 2026-02-04 · Mihir Kshirsagar, Luca Cominassi · Prediction, Automation, and Decision Making with AI · recording: https://www.youtube.com/watch?v=aQj-xHKTF6A (60 min) · Explore how governments globally are governing automated systems and how public professionals can translate emerging regulatory approaches into agency policy, contracting, and oversight today.
- [Explaining Public Service: Strategies for Clear, Credible Communication](https://innovate-us.org/explaining-public-service-strategies-for-clear-credible-communication): 2026-02-03 · Jill Abramson, Max Stier · Amplify: Mastering Public Communication in the AI Age (New) · recording: https://www.youtube.com/watch?v=LkOEcua78UY (60-minutes) · A conversation with Max Stier and Jill Abramson on practical, credible strategies for explaining what government does, how public servants contribute, and why clear communication is essential to building public trust.
- [From Expertise to Impact: A Practical Guide to Informing and Influencing Policy](https://innovate-us.org/from-expertise-to-impact-a-practical-guide-to-informing-and-influencing-policy): 2026-02-02 · Deborah Stine · Most requested: Leadership Skills · recording: https://www.youtube.com/watch?v=bmGyxejhkYg (60 min) · Join Deborah Stine for a practical session on how public professionals can translate expertise into influence, communicating evidence, shaping policy conversations, and engaging decision-makers more effectively within complex public sector environments.
- [Prompting Lab Office Hours: Bring your AI Question](https://innovate-us.org/prompting-lab-office-hours-bring-your-ai-question): 2026-01-30 · Davyd Smith · The Prompting Lab · Join David Smith, IT Director, Colorado Governor’s Office of Information Technology (OIT), for Prompting Lab Office Hours, a live space for public sector professionals to ask questions, test ideas, and troubleshoot how generative AI fits into daily work.
- [Systems for Success: Rewiring Agencies to Deliver at Speed and Scale](https://innovate-us.org/systems-for-success-rewiring-agencies-to-deliver-at-speed-and-scale): 2026-01-29 · Stephanie Pollack · Ideas in Action · recording: https://www.youtube.com/watch?v=n5gYd1FuQWQ (60 min) · Learn how public agencies can move beyond fragmented efforts to build operating systems that consistently turn priorities into results.
- [Telling Public Stories with Data](https://innovate-us.org/telling-public-stories-with-data): 2026-01-27 · John Wihbey, Lee Rainie · Amplify: Mastering Public Communication in the AI Age (New) · recording: https://www.youtube.com/watch?v=SuE7q5OedHE (60-minutes) · Learn how to use visuals and video to enhance clarity and engagement, while avoiding cliché designs, AI-generated “slop,” and misinformation traps.
- [Reimagining Public Institutions: Rethinking Leadership for Organizational Transformation](https://innovate-us.org/reimagining-public-institutions-rethinking-leadership-for-organizational-transformation): 2026-01-26 · Christian Bason · Most requested: Leadership Skills · recording: https://www.youtube.com/watch?v=jE0-ZLU-n9c (60 min) · Join Christian Bason, Ph.D., Co-founder of Transition Collective, for a session on the evolving role of leadership in driving institutional change in the public sector.
- [Using Generative AI to Improve Everyday Workflows for Public Professionals](https://innovate-us.org/using-generative-ai-to-improve-everyday-workflows-for-public-professionals): 2026-01-23 · Deborah Stine · The Prompting Lab · recording: https://www.youtube.com/watch?v=uTzlnDq3SCE (60 min) · Join Deborah Stine for a hands-on session on using generative AI to improve everyday government workflows. Participants will explore structured prompting techniques to transform complex information, improve clarity, and use AI responsibly in routine public service work
- [Prediction Isn’t Intelligence: How Predictive Models Really Work in Government](https://innovate-us.org/prediction-isnt-intelligence-how-predictive-models-really-work-in-government): 2026-01-21 · Arvind Narayanan, Rebecca Cai · Prediction, Automation, and Decision Making with AI · recording: https://www.youtube.com/watch?v=nJxKODRJ_sI (60 min) · Examine how predictive models differ from other AI tools, why prediction has hard limits in public sector settings, and how misunderstanding those limits can lead to costly or harmful deployments
- [Welcome to the Prompting Lab: A Practice Space for Public Sector AI Use](https://innovate-us.org/welcome-to-the-prompting-lab-a-practice-space-for-public-sector-ai-use): 2026-01-16 · Harrison McRae, Davyd Smith, Jorge Valens · The Prompting Lab · recording: https://www.youtube.com/watch?v=7TzHVObJ4M0 · In this kick-off session, co-hosts Jorge Valens, Davyd Smith, and Harrison McRae introduce the purpose, structure, and learning approach of The Prompting Lab.
- [Effective Communication for the Public Good](https://innovate-us.org/effective-communication-for-the-public-good): 2026-01-14 · Jill Abramson, Congressman Brian Baird · Amplify: Mastering Public Communication in the AI Age (New) · recording: https://www.youtube.com/watch?v=tnHYJSaw-H4 (60 min) · A conversation with former Congressman Brian Baird and moderator Jill Abramson on practical, trust-building communication strategies that help public leaders engage the public, counter misinformation, and strengthen democracy.
- [After 101: Building Confidence and Capability with Generative AI](https://innovate-us.org/after-101-building-confidence-and-capability-with-generative-ai): 2026-01-13 · Nicholas Wolfe · Ideas in Action · recording: https://www.youtube.com/watch?v=sXhOFDQrTQA (60 min) · Learn how to take the next step after generative AI basics by identifying high-impact use cases and designing safe, trustworthy workflows for daily public sector work.
- [AI Governance Innovations: 2025 Reflections & the 2026 Roadmap](https://innovate-us.org/ai-governance-innovations-2025-reflections-and-the-2026-roadmap): 2026-01-09 · Christian Napier, Rebecca Cai, Gail Galusha, Whitney Daniels, Nikhil Deshpande, Beth Simone Noveck · Most requested: Leadership Skills · recording: https://www.youtube.com/watch?v=ck58SuQ7q_o (60 min) · Join AI leaders from 6 states (AZ, GA, HI, NJ, NY, UT) to reflect on what we accomplished in governance innovation in 2025 and what we need to do in 2026
- [Deliberating with the Public: Democratic Engagement Series Wrap up](https://innovate-us.org/deliberating-with-the-public): 2025-12-18 · Beth Simone Noveck, Audrey Tang, Danielle Allen · Democratic Engagement for the AI Era · recording: https://www.youtube.com/watch?v=-cJd1B8Vvr0 (60-minutes) · Experience how AI can support structured public deliberation, from digital town halls to consensus-building platforms that bridge divides.
- [Co-Creating with the Multi-Lingual Communities](https://innovate-us.org/co-creating-with-the-multi-lingual-communities): 2025-12-10 · Anirudh Dinesh, Sofía Bosch Gómez, Ruthie Nachmany · Democratic Engagement for the AI Era · recording: https://www.youtube.com/watch?v=u_5127f4G-A (60-minutes) · Learn how to design AI tools with—not for—diverse communities facing language and cultural barriers.
- [Thinking Like a Reporter — What Makes News](https://innovate-us.org/thinking-like-a-reporter-what-makes-news): 2025-12-09 · Amplify: Mastering Public Communication in the AI Age (New) · recording: https://www.youtube.com/watch?v=YJRvgC_NZNQ (60 min) · Understanding how journalists evaluate stories and sources is essential for effective public communication. In this session, participants will gain insight into newsroom logic—what makes a story newsworthy, how reporters assess credibility, and why timing matters.
- [Listening to the Public with AI](https://innovate-us.org/listening-to-the-public-with-ai): 2025-12-03 · Beth Goldberg, Ben Peterson · Democratic Engagement for the AI Era · recording: https://www.youtube.com/watch?v=Ionyyy2CW48 (60-minutes) · Master AI tools for processing large volumes of public input while preserving nuance, sentiment, and minority perspectives.
- [Building a Better Conversation: The Engaged California Model](https://innovate-us.org/building-a-better-conversation-the-engaged-california-model): 2025-11-20 · Micah Weinberg, Jeffery Marino, Beth Simone Noveck · Democratic Engagement for the AI Era · Discover how California is using digital tools and AI to help residents discuss complex issues, from wildfire recovery to public priorities, and turn community insights into real policy action
- [Facial Recognition: Applications, Risks, and Limits](https://innovate-us.org/facial-recognition-applications-risks-and-limits): 2025-11-20 · Mihir Kshirsagar · recording: https://www.youtube.com/watch?v=0_63s-9vfog (60-minutes) · This session will explore how law enforcement agencies are using facial recognition, from suspect identification to surveillance, and examine the ethical, legal, and technical challenges it raises.
- [Ask Me Anything: Inviting, Summarizing and Responding to Public Comments](https://innovate-us.org/inviting-public-comments-summarizing-public-comments-responding-to-public-comments): 2025-11-18 · Bill Zipse, Michael A. Livermore, Alex Spangher · Democratic Engagement for the AI Era · recording: https://www.youtube.com/watch?v=VXDuFnCS1HM (60-minutes) · This workshop will explore how artificial intelligence is transforming the way governments invite, collect, and analyze public input on draft regulations, policies, and plans.
- [AI-Assisted Writing: Lessons from the Field](https://innovate-us.org/ai-assisted-writing-lessons-from-the-field): 2025-11-17 · John Wihbey, Luciana Herman, Phil Malone · Amplify: Mastering Public Communication in the AI Age (New) · recording: https://www.youtube.com/watch?v=s4J-UxVL2MI (60-minutes) · Explore how generative AI tools can support message creation—from speeches and public statements to FAQs and internal communications.
- [What Gets Measured Gets Done: Unlocking City-Level Health Data for Smarter Decisions](https://innovate-us.org/what-gets-measured-gets-done-unlocking-city-level-health-data-for-smarter-decisions): 2025-11-13 · Neil Kleiman, Samantha Breslin · recording: https://www.youtube.com/watch?v=GC7BLvjPih0 (60-minutes) · In this exclusive event for InnovateUS, participants will explore this exciting, interactive tool and learn how they can use it to foster meaningful dialogue with colleagues, policymakers, and constituents, drive informed decision-making, and create targeted interventions that address specific…
- [Solving Problems with the Public](https://innovate-us.org/solving-problems-with-the-public): 2025-11-10 · Aline Muylaert, Karin Juhl · Democratic Engagement for the AI Era · recording: https://www.youtube.com/watch?v=LiAJwT8b9mc (60-minutes) · Learn how to systematically analyze and structure participation feedback.
- [Smarter AI Procurement: Lessons, Pitfalls, and Tools for Public Sector Leaders](https://innovate-us.org/smarter-ai-procurement-lessons-pitfalls-and-tools-for-public-sector-leaders): 2025-10-30 · Neil Kleiman, Thomas Gilbert · recording: https://www.youtube.com/watch?v=1lDL6fk5bSU (60-minutes) · In this workshop, Thomas Gilbert shares lessons from where AI procurement often goes wrong and explores what IT teams, CIOs, and policymakers can do to make the process more effective.
- [Citizen Assemblies and AI](https://innovate-us.org/citizen-assemblies-and-ai): 2025-10-29 · Claudia Chwalisz, Danielle Allen · Democratic Engagement for the AI Era · recording: https://www.youtube.com/watch?v=dyxA1Q84wdM (60-minutes) · Explore how artificial intelligence can enhance citizen assemblies and other deliberative democratic innovations.
- [Predictive Policing and Algorithmic Bias](https://innovate-us.org/predictive-policing-and-algorithmic-bias): 2025-10-29 · Mihir Kshirsagar · Law Enforcement · recording: https://www.youtube.com/watch?v=JP3gPn9BxOI (60-minutes) · This workshop will examine how predictive algorithms are developed and deployed in law enforcement, the risks of feedback loops and discriminatory outcomes, and practical steps agencies can take to evaluate and mitigate bias.
- [BIAS: Understanding and Undermining its Operation in Humans and in the Technology We Create](https://innovate-us.org/unlocking-the-power-of-body-worn-camera-data-with-ai): 2025-10-27 · Jennifer Eberhardt · Law Enforcement · This workshop shows how policing professionals can use body cam footage to improve officer communication and training, assess the impact of training, and even predict moments of escalation during police interactions.
- [By the People, For the People, With the People – Design for Government](https://innovate-us.org/by-the-people-for-the-people-with-the-people-design-for-government): 2025-10-22 · Amira Boland · recording: https://www.youtube.com/watch?v=ACTsaHltKqg (60-minutes) · This workshop will focus on how improving customer experience and how to navigate the complexity of delivering services in the public sector.
- [Defining Problems with the Public](https://innovate-us.org/defining-problems-with-the-public): 2025-10-16 · Claudius Lieven · Democratic Engagement for the AI Era · recording: https://www.youtube.com/watch?v=TD75M3-uH64 (60-minutes) · This workshop with Claudius Lieven from the City of Hamburg and the Digital Participation System (DIPAS) shows how digital participation platforms can be used to collect massive amounts of citizen feedback and transform it into a clear picture of the problems through artificial intelligence…
- [Smart Data, Fair Cities: Evidence-Based Approaches to City Management](https://innovate-us.org/smart-data-fair-cities-evidence-based-approaches-to-city-management): 2025-10-16 · Sonita Singh · recording: https://www.youtube.com/watch?v=-g-vVK9YLNY (60-minutes) · In this workshop, Dr. Sonita Singh will introduce participants to principles of data-informed city management, with a focus on how evidence-based approaches can strengthen public services and address inequities.
- [AI 101 for Communicators — What You Need to Know](https://innovate-us.org/ai-101-for-communicators-what-you-need-to-know): 2025-10-15 · John Wihbey · Amplify: Mastering Public Communication in the AI Age (New) · recording: https://www.youtube.com/watch?v=SU60Wj2jEAE (60-minutes) · An introduction to AI tools, their risks and opportunities, and what every public communicator should understand.
- [Hiring Reform with Humans at the Center: Lessons from St. Louis and San Francisco](https://innovate-us.org/hiring-reform-with-humans-at-the-center-lessons-from-st-louis-and-san-francisco): 2025-10-09 · Shifra Goldenberg, Krizia Lopez, David Huebner · recording: https://www.youtube.com/watch?v=2h-4L5RjHFA (60-minutes) · In this workshop, Work for America will share how the cities of St. Louis and San Francisco reimagined their hiring practices with people—not paperwork—at the center.
- [A Model for State Government “Operators” - Colorado’s Governor’s Office of Operations](https://innovate-us.org/a-model-for-state-government-operators-colorados-governors-office-of-operations): 2025-10-08 · Jesse Marks, Emily Miller · recording: https://www.youtube.com/watch?v=yHVB29GcXJ8 (60-minutes) · This session is designed for state and local government leaders working to improve execution and follow-through on priorities, as well as cabinet members, agency directors, and staff who want to strengthen cross-agency collaboration.
- [Welcome to Amplify — Strategy, Skills, and The Stakes of Public Communication Today](https://innovate-us.org/welcome-to-amplify-strategy-skills-and-the-stakes-of-public-communication-today): 2025-10-07 · John Wihbey, Jill Abramson · recording: https://www.youtube.com/watch?v=1ECUBMbZIBI (60-minutes) · This opening session introduces the series’ core themes: clear messaging, media logic, and the evolving role of AI.
- [Stakeholder Engagement in AI Implementation](https://innovate-us.org/stakeholder-engagement-in-ai-implementation): 2025-10-06 · Michael Navin · Law Enforcement · recording: https://www.youtube.com/watch?v=5gz1_TZooyY (60-minutes) · This session will help executives develop stakeholder engagement strategies and processes that support trust, transparency, and shared ownership throughout the AI lifecycle—from problem definition to deployment.
- [AI in Police Operations](https://innovate-us.org/ai-in-police-operations): 2025-10-01 · Patrick Poulin, Shane Evangelist, Anita McGahan · Law Enforcement · recording: https://www.youtube.com/watch?v=waGz9tVFPJ4 (60-minutes) · Join us for this workshop discussion on how AI is changing police operations.
- [Designing Smarter Engagement with AI](https://innovate-us.org/designing-smarter-engagement-with-ai): 2025-09-30 · Dane Gambrell, Beth Simone Noveck · Democratic Engagement for the AI Era · recording: https://www.youtube.com/watch?v=MUiw8xNxgy4 (60-minutes) · Learn a practical framework for structuring inclusive, AI-supported public engagement.
- [AI Policy Development](https://innovate-us.org/ai-policy-development): 2025-09-25 · Peter Lambrinakos · Law Enforcement · recording: https://www.youtube.com/watch?v=z5qquBtX5ms (60-minutes) · This session will guide public safety executives through key steps in developing effective AI policies tailored to their agency’s mission.
- [Different AI Horses for Different Courses: Matching Tools to Purpose](https://innovate-us.org/different-ai-horses-for-different-courses-matching-tools-to-purpose): 2025-09-24 · Greta Ríos, Nikhil Kumar · Democratic Engagement for the AI Era · recording: https://www.youtube.com/watch?v=2sKTkE6R5OM (60-minutes) · Explore how to select the right AI tool for the right purpose from deliberation to co-creation, from problem definition to solution identification.
- [Leveraging Artificial Intelligence to Enroll in Federal and State Benefits](https://innovate-us.org/leveraging-artificial-intelligence-to-enroll-in-federal-and-state-benefits): 2025-09-17 · Alister Martin · Artificial Intelligence · recording: https://www.youtube.com/watch?v=o1EJaZPpKs0 (60-minutes) · Participants will learn how AI can streamline enrollment pathways, reduce administrative burdens, and support frontline providers in connecting patients and residents with critical services.
- [Beyond Translation: Human-Centered Language Access with AI](https://innovate-us.org/beyond-translation-human-centered-language-access-with-ai): 2025-09-15 · Barbara Niveyro, Ruthie Nachmany · Artificial Intelligence · recording: https://www.youtube.com/watch?v=E5UysrWWZ4E (60-minutes) · This session will offer public sector professionals tools and frameworks for incorporating AI and machine translation (MT) into their digital services—without losing sight of cultural nuance, accessibility, or equity.
- [Why Public Engagement ?](https://innovate-us.org/why-public-engagement-why-ai): 2025-09-11 · Beth Simone Noveck, Danielle Allen · Democratic Engagement for the AI Era · recording: https://www.youtube.com/watch?v=mVSVbcwL5s0 (60-minutes) · This session introduces the role of public engagement in the context of artificial intelligence. Participants will examine why governments seek input from communities, how AI can change engagement processes, and what risks and tradeoffs are involved.
- [AI in Action: Use Cases and Capabilities in Law Enforcement](https://innovate-us.org/ai-in-action-use-cases-and-capabilities-in-law-enforcement): 2025-09-10 · Luis Tomlinson, Ergin Orman · Law Enforcement · recording: https://www.youtube.com/watch?v=jRkpUcERmGE (60-minutes) · This session will explore the current landscape of AI applications in policing.
- [Human in the Loop: Keeping People at the Center of AI](https://innovate-us.org/human-in-the-loop-keeping-people-at-the-center-of-ai): 2025-09-08 · Sonita Singh · recording: https://www.youtube.com/watch?v=oX-G9N5bkzk (60-minutes) · This workshop is designed for public sector professionals at all levels of government, as well as anyone interested in learning how to integrate AI responsibly into decision-making and service delivery while keeping human judgment at the center.
- [AI Fundamentals for Public Safety](https://innovate-us.org/ai-fundamentals-for-public-safety): 2025-09-04 · Mark Genatempo · Law Enforcement · recording: https://www.youtube.com/watch?v=oX-G9N5bkzk (60-minutes) · This foundational session will introduce law enforcement and public safety professionals to the core concepts of Artificial Intelligence, with a focus on applications in policing.
- [Future-Ready Government: Building Resilience Across State and Public Agencies](https://innovate-us.org/future-ready-government-building-resilience-across-state-and-public-agencies): 2025-08-26 · Dan Chenok · recording: https://www.youtube.com/watch?v=vihTNd6ItzE (60-minutes) · This workshop draws on insights from the IBM Center for The Business of Government, working in collaboration with the National Academy of Public Administration and IBM Institute for Business Value via the "Future Shocks " initiative, to explore how public institutions can anticipate, absorb, and…
- [UX in Government: How to Hire, Build Skills, and Grow Capacity](https://innovate-us.org/ux-in-government-how-to-hire-build-skills-and-grow-capacity): 2025-08-21 · Cindy Phan, Keith Wilson, Lisa Carter, Erick Pfleiderer, Paul Gehrig, Mallory Chacon · recording: https://www.youtube.com/watch?v=MTl5HPjZrrU (90-minutes) · This 90-minute virtual event will focus on how government teams can grow their UX capacity, bring UX into their everyday work, and attract qualified UX professionals to public service roles.
- [From Bureaucracy to Vitality: Transforming Public Organizations](https://innovate-us.org/from-bureaucracy-to-vitality-transforming-public-organizations): 2025-08-20 · recording: https://www.youtube.com/watch?v=Fl1f8aWeOek (60-minutes) · In this session, we'll explore how public sector leaders can transform their organizations by moving beyond these industrial-era practices.
- [Avoiding the Government Communication Trap](https://innovate-us.org/avoiding-the-government-communication-trap): 2025-08-12 · Jamie Kimes, Terry Rubin · recording: https://www.youtube.com/watch?v=3oh8_jDe0mM (60-minutes) · This session will help government employees translate complex, jargon-filled communication into clear, engaging, and compelling messages.
- [Chatbots in Public Service: Responsible Design and Use](https://innovate-us.org/chatbots-in-public-service-responsible-design-and-use): 2025-08-04 · Vance Ricks · recording: https://www.youtube.com/watch?v=neCiLzQ3Ols (60-minutes) · In this session, we’ll unpack how conversational bots work, what they can (and can’t) do, and what risks to watch for when deploying them in the public sector.
- [How to Ensure Successful AI Adoption: Making Vendors Accountable and Trustworthy](https://innovate-us.org/how-to-ensure-successful-ai-adoption-making-vendors-accountable-and-trustworthy): 2025-07-30 · Thomas Gilbert · recording: https://www.youtube.com/watch?v=dA4mseabPh8 (60-minutes) · This workshop offers a practical guide to navigating the vendor landscape, evaluating AI tools, and setting clear expectations for trustworthy implementation.
- [Making Homelessness Rare and Brief: Lessons from the Built for Zero Backbone Strategy](https://innovate-us.org/making-homelessness-rare-and-brief-lessons-from-the-built-for-zero-backbone-strategy): 2025-07-29 · Melanie Lewis Dickerson · recording: https://www.youtube.com/watch?v=WIvh4BeCUz4 (60-minutes) · In this workshop, Melanie Lewis Dickerson, Director of Large-Scale Change at Community Solutions, will share lessons from the Built for Zero approach, focusing on how public sector professionals can play a pivotal role in supporting and sustaining local systems change.
- [Designing AI with Humans in Mind: Insights on Inclusion, Productivity, and Strategy](https://innovate-us.org/designing-ai-with-humans-in-mind-insights-on-inclusion-productivity-and-strategy): 2025-07-17 · Jamie Kimes, Josh Martin · recording: https://www.youtube.com/watch?v=9sjw9bXPaPc (60-minutes) · In this interactive session, Josh Martin, former Chief Data Officer for the State of Indiana, and Jamie Kimes, founder of The Idea Garden, will explore how AI can be a force for good—especially when it comes to supporting neurodiverse individuals and unlocking new forms of human potential.
- [Community Engagement for Public Professionals: Communicating Scientific and Technical Information to Policymakers and the Public](https://innovate-us.org/community-engagement-for-public-professionals-communicating-scientific-and-technical-information-to-policymakers-and-the-public): 2025-07-10 · Deborah Stine · recording: https://www.youtube.com/watch?v=QsELwJtnrCs (60-minutes) · In the final session of Dr. Deborah D. Stine's comprehensive community engagement series, the focus will be on communicating the results of engagement efforts as well as scientific and technical information to policymakers and the public.
- [Making Digital Services Accessible- Why Inclusive Design Matters for Everyone](https://innovate-us.org/making-digital-services-accessible-why-inclusive-design-matters-for-everyone): 2025-07-09 · Joe Oakhart · recording: https://www.youtube.com/watch?v=QmTgswlG1cM (60-minutes) · This workshop introduces the diverse ways people interact with digital services, including visual, auditory, motor, and cognitive differences. Participants will explore tools like screen readers, keyboard navigation, and browser extensions that simulate impairments and flag accessibility barriers.
- [AI Regulation Across Borders: Who’s Setting the Rules—and Why It Matters](https://innovate-us.org/ai-regulation-across-borders-who-s-setting-the-rules-and-why-it-matters): 2025-07-08 · Vance Ricks · recording: https://www.youtube.com/watch?v=6H2nj_N0fZw (60-minutes) · Around the world, governments and international organizations are taking different approaches to shaping the future of AI—some focused on technological advancement, others on human rights, safety, or geopolitical competition.
- [Community Engagement for Public Professionals: Surveys](https://innovate-us.org/community-engagement-for-public-professionals-surveys): 2025-06-26 · Deborah Stine · recording: https://www.youtube.com/watch?v=D3O2au2NzjY (60-minutes) · In the fourth workshop of Dr. Deborah Stine's community engagement series, the focus will shift to the design and implementation of effective surveys, a critical tool for collecting qualitative and quantitative data on community attitudes, preferences, and needs.
- [Building Better Access: Portland’s GenAI Pilot for Smarter Permitting Appointments](https://innovate-us.org/building-better-access-portland-s-gen-ai-pilot-for-smarter-permitting-appointments): 2025-06-24 · Hilaire Brockmeyer, Cristy Rowley, Oden Schmit, Evan Bowers, Christopher Fan · recording: https://www.youtube.com/watch?v=209ebOR-5kM (60-minutes) · In this workshop, the City of Portland, Oregon will share how they piloted an AI-powered solution to streamline permitting appointment scheduling.
- [Leading Through Reform: Strategies to Engage Complex Teams](https://innovate-us.org/leading-through-reform-strategies-to-engage-resistant-teams): 2025-06-18 · Malena Brookshire · recording: https://www.youtube.com/watch?v=33HOhFLFYdQ (60-minutes) · In this session led by Malena Brookshire, participants will learn how financial expertise can be leveraged to overcome resistance and guide agencies through significant operational transformation.
- [Community Engagement for Public Professionals: Focus Groups](https://innovate-us.org/community-engagement-for-public-professionals-focus-groups): 2025-06-17 · Deborah Stine · recording: https://www.youtube.com/watch?v=WLefZPDqWpE (60-minutes) · This workshop, the third of a series on community engagement led by Dr. Deborah D. Stine, will focus on the use of focus groups to collect information from community members.
- [Community Engagement for Public Professionals: Interviews](https://innovate-us.org/community-engagement-for-public-professionals-interviews): 2025-06-12 · Deborah Stine · recording: https://www.youtube.com/watch?v=eT3gh9KwLQo (60-minutes) · This workshop on interviews is the second of a five-part series on community engagement, led by Dr. Deborah D. Stine.
- [Generative AI for Public Sector Communicators: Tools, Ethics, and Best Practices](https://innovate-us.org/generative-ai-for-public-sector-communicators-tools-ethics-and-best-practices): 2025-06-10 · John Wihbey · recording: https://www.youtube.com/watch?v=77KbhQFISzg (60-minutes) · In this session led by John Wihbey, participants will explore how these tools can be thoughtfully integrated into public communication workflows while upholding standards of quality, transparency, and ethics.
- [Community Engagement for Public Professionals: Overview](https://innovate-us.org/community-engagement-for-public-professionals-overview): 2025-06-05 · Deborah Stine · recording: https://www.youtube.com/watch?v=1Tr4OZ1QTKU (60-minutes) · Join Dr. Deborah Stine for an engaging introduction to a five-part series on community engagement tailored for state and local government. This first workshop provides an overview of innovative strategies to strengthen connections with communities.
- [Working Together, Better: Using Behavioral Science to Strengthen Team Dynamics](https://innovate-us.org/working-together-better-using-behavioral-science-to-strengthen-team-dynamics): 2025-05-28 · Erin Britton, Jonathan Vayness · recording: https://www.youtube.com/watch?v=tPDCCGlLdWo (60-minutes) · Join us for this workshop with Erin Britton and Jonathan Vayness, and learn simple tools that can help you better understand what makes a team strong.
- [AI for Family Advocacy and Learning: Making Individualized Education Plans Accessible](https://innovate-us.org/ai-for-family-advocacy-and-learning-making-individualized-education-plans-accessible): 2025-05-27 · Sofía Bosch Gómez · recording: https://www.youtube.com/watch?v=zbFQFaLjYrs (60-minutes) · Learn how generative AI can support families by translating, simplifying, and summarizing complex Individualized Education Programs (IEPs). This session showcases a new tool developed by the Burnes Center for Social Change's AI for Impact program in partnership with Innovate Public Schools
- [Innovating in the Public Interest: Scaling](https://innovate-us.org/innovating-in-the-public-interest-scaling): 2025-05-27 · Anita McGahan · Innovating in the public interest · recording: https://www.youtube.com/watch?v=9iI3ZSrTwCQ (60-minutes) · In this session participants will learn what it takes to measure impact effectively and ensure that public interest remains at the center of expansion decisions.
- [Teaching with AI – Real Stories from the Classroom](https://innovate-us.org/teaching-with-ai-real-stories-from-the-classroom): 2025-05-22 · Jessica Medeiros, Matt Jones · AI for Literacy Achievement · recording: https://www.youtube.com/watch?v=Z2wDyxJBdoE (60-minutes) · This session shares practical examples and reflections from the field, showing how AI tools are being thoughtfully integrated to personalize learning, boost student engagement, and promote literacy—all while navigating real challenges and opportunities.
- [Should You Be a Public-Sector Leader?](https://innovate-us.org/should-you-be-a-public-sector-leader): 2025-05-21 · Seth Harris · recording: https://www.youtube.com/watch?v=PSwOnk_HK_U (60-minutes) · This workshop will consider the traits and skills that are often identified with leadership and give you some tools for assessing whether you would be a good public-sector leader.
- [AI and the Future of Public Education – A Briefing for State and Local Leaders](https://innovate-us.org/ai-and-the-future-of-public-education-a-briefing-for-state-and-local-leaders): 2025-05-20 · Michael Lubelfeld, Ashley McBride · AI for Literacy Achievement · recording: https://www.youtube.com/watch?v=2QFOB63r8fQ (60-minutes) · In this session, Michael Lubelfeld, superintendent of North Shore School District, will share perspectives on how educational leaders can navigate implementation at the district and state levels.
- [Innovating in the Public Interest: Growing](https://innovate-us.org/innovating-in-the-public-interest-growing): 2025-05-15 · Anita McGahan · Innovating in the public interest · recording: https://www.youtube.com/watch?v=s-6Lz1hbXiU (60-minutes) · In this session, we will talk about what it takes to grow responsibly while protecting the integrity of public-sector initiatives.
- [From Vision to Implementation: AI for Principals and School Boards](https://innovate-us.org/from-vision-to-implementation-ai-for-principals-and-school-boards): 2025-05-14 · Tony Howard, Jordan Smith · AI for Literacy Achievement · recording: https://www.youtube.com/watch?v=Unh0Jk-bubo (60-minutes) · This session offers insights for school leaders exploring how AI can support literacy and learning across their classrooms and schools.
- [Leading with Confidence: Helping Your Team Navigate AI in Public Service](https://innovate-us.org/leading-with-confidence-helping-your-team-navigate-ai-in-public-service): 2025-05-14 · Neil Kleiman · recording: https://www.youtube.com/watch?v=lwusAEiiWKE (60-minutes) · Led by Neil Kleiman, Professor at Northeastern University and Faculty Director of InnovateUS, and Lamar Gardere, Executive Director of The Data Center, this session will help public managers balance enthusiasm with caution, opportunity with accountability—and turn curiosity into action.
- [Cómo Redactar una Política de IA Generativa para tu Jurisdicción (How to Write a Generative AI Policy for Your Jurisdiction)](https://innovate-us.org/como-redactar-una-politica-de-ia-generativa-para-tu-jurisdiccion-how-to-write-a-generative-ai-policy-for-your-jurisdiction): 2025-05-13 · Santiago Garces · En este seminario, exploraremos el proceso de creación de una política de IA generativa para el gobierno, tomando como referencia la experiencia de la ciudad de Boston en el desarrollo de sus directrices.
- [AI Prompts Unleashed: Transforming the Effectiveness and Efficiency of Your Policy Analysis, Program Evaluation, and Community Engagement](https://innovate-us.org/ai-prompts-unleashed-transforming-the-effectiveness-and-efficiency-of-your-policy-analysis-program-evaluation-and-community-engagement): 2025-05-08 · Deborah Stine · recording: https://www.youtube.com/watch?v=LA-Y7FXue8s (60-minutes) · Join Dr. Deborah D. Stine for a practical, hands-on webinar designed to empower state and local government staff in policy analysis, program evaluation, and related community engagement with the latest advancements in AI-driven prompts.
- [Governing Through Uncertainty: Using Data, Digital Tools, and Generative AI to Strengthen Public Service](https://innovate-us.org/governing-through-uncertainty-using-data-digital-tools-and-generative-ai-to-strengthen-public-service): 2025-05-07 · Neil Kleiman, Lamar Gardere · recording: https://www.youtube.com/watch?v=IEbtl7sqqA4 (60-minutes) · Led by Neil Kleiman, Professor at Northeastern University and Faculty Director of InnovateUS, and Lamar Gardere, Executive Director of the Data Center, this session offers a roadmap for using technology and data not just as buzzwords—but as practical levers to improve outcomes, increase agility…
- [Innovating in the Public Interest: Learning and Pivoting](https://innovate-us.org/learning-and-pivoting): 2025-05-01 · Anita McGahan · Innovating in the public interest · recording: https://www.youtube.com/watch?v=GhBfGqWHsFw (60-minutes) · Participants will how to recognize the “brick wall” that almost always arises with cross-sector collaboration – and how to overcome challenges through learning and pivoting to a new agenda that reflects the priorities that you initially expose.
- [Navigating Tech Governance in 2025: Policy, Procurement & AI](https://innovate-us.org/navigating-tech-governance-in-2025-policy-procurement-and-ai): 2025-04-30 · Josiah Raiche, Cassandra Madison · recording: https://www.youtube.com/watch?v=q0pxALf3AKU (60-minutes) · In this workshop, Cassandra Madison and Josiah Raichewill guide public sector professionals through the five most important shifts shaping technology governance in 2025.
- [Reading Together with AI: Tools for Parent-Led Learning](https://innovate-us.org/reading-together-with-ai-tools-for-parent-led-learning): 2025-04-29 · Lizzie Jones · AI for Literacy Achievement · recording: https://www.youtube.com/watch?v=_nLPmrf0qwQ (60-minutes) · Through hands-on demonstrations and expert guidance, learn practical strategies to provide wraparound support that empowers readers and fosters a lifelong love of learning.
- [Diseño de Servicios Públicos y el Uso Estratégico de la IA Generativa (Public Service Design and the Strategic Use of Generative AI)](https://innovate-us.org/diseno-de-servicios-publicos-y-el-uso-estrategico-de-la-ia-generativa-public-service-design-and-the-strategic-use-of-generative-ai): 2025-04-22 · Sofía Bosch Gómez · recording: https://www.youtube.com/watch?v=g3HT8QY_LY4 (60-minutes) · Este taller explorará cómo la inteligencia artificial generativa puede potenciar el diseño de servicios públicos, abriendo oportunidades a la creación de experiencias más eficientes, personalizadas y centradas en el usuario.
- [Lessons in Human-Centered Design in Government: The Cancer Moonshot Story](https://innovate-us.org/lessons-in-human-centered-design-in-government-the-cancer-moonshot-story): 2025-04-17 · Kara Fitzpatrick · recording: https://www.youtube.com/watch?v=8YamPwMtaA0 (90-minutes) · This workshop takes you behind the scenes of the Cancer Moonshot to explore how centering empathy, listening deeply to people affected by cancer, and designing iteratively helped drive breakthroughs in one of the most complex and high-stakes areas of public health.
- [From Policy to Practice: Pennsylvania’s Pilot with ChatGPT in Government](https://innovate-us.org/from-policy-to-practice-pennsylvania-s-pilot-with-chat-gpt-in-government): 2025-04-16 · Harrison McRae · recording: https://www.youtube.com/watch?v=mCGuWjzwfn8 (60-minutes) · In this workshop, we’ll share key lessons from the Commonwealth’s ChatGPT Enterprise Pilot.
- [Making Tech Procurement Easier: A Simple Tool to Improve Government Solicitations](https://innovate-us.org/making-tech-procurement-easier-a-simple-tool-to-improve-government-solicitations): 2025-04-15 · Waldo Jaquith, Kate Drummond · recording: https://www.youtube.com/watch?v=-Bj9OFH6Swo (60-minutes) · In this workshop, we’ll share a simple but powerful idea: adding a one-page “summary sheet” to technology solicitations.
- [Smart Literacy Instruction: Using AI and Speech Recognition to Teach Reading](https://innovate-us.org/smart-literacy-instruction-using-ai-and-speech-recognition-to-teach-reading-instructor): 2025-04-15 · Cas Burns · AI for Literacy Achievement · recording: https://www.youtube.com/watch?v=4I9Ql9dSufI (60-minutes) · Participants will explore how AI-powered applications and speech recognition software can personalize reading instruction, providing real-time feedback on pronunciation, fluency, and comprehension.
- [Starting with Curiosity: A Beginner’s AI Guide for Public Servants](https://innovate-us.org/starting-with-curiosity-a-beginner-s-guide-for-public-servants): 2025-04-10 · Jamie Kimes, Caleb Williams · recording: https://www.youtube.com/watch?v=1EeiaSsCaos (60-minutes) · This workshop is for anyone in government—regardless of role or department—who wants a foundational understanding of AI and its implications for public service.
- [Innovating in the Public Interest: Winning Early](https://innovate-us.org/innovating-in-the-public-interest-winning-early): 2025-04-09 · Anita McGahan · Innovating in the public interest · recording: https://www.youtube.com/watch?v=JbF-znn48ws (60-minutes) · Participants will learning the importance of driving for early wins – and of using them to build understanding of how collaborators are each evaluated and rewarded for successes.
- [Diseño participativo de servicios públicos con apoyo de inteligencia artificial (Co-Creating Public Services with AI Assistance)](https://innovate-us.org/diseno-participativo-de-servicios-publicos-con-apoyo-de-inteligencia-artificial): 2025-04-08 · Sofía Bosch Gómez · recording: https://www.youtube.com/watch?v=jMEY-jZo7Vw (60-minutes) · En esta charla se explorarán procesos y herramientas que facilitan la integración del diseño participativo en la definición de problemas y el desarrollo de soluciones innovadoras a problemas públicos con el apoyo de la inteligencia artificial.
- [Del Big Data a la IA: Liderazgo para una transición digital responsable en el sector público (From Big Data to AI: Responsible Public Digital Transformation)](https://innovate-us.org/del-big-data-a-la-ia-liderazgo-para-una-transicion-digital-responsable-en-el-sector-publico): 2025-03-26 · Santiago Garces · recording: https://www.youtube.com/watch?v=OZjST7uB97k (60-minutes) · Con la experiencia de Santiago Garcés, CIO de la ciudad de Boston, conoceremos casos reales y buenas prácticas sobre cómo las administraciones pueden aprovechar el poder de los datos y la IA para mejorar la toma de decisiones, la prestación de servicios y la confianza ciudadana.
- [Reading Challenges Revealed: AI Innovation in Dyslexia Assessments](https://innovate-us.org/reading-challenges-revealed-ai-innovation-in-dyslexia-assessment): 2025-03-25 · Lizzie Jones · AI for Literacy Achievement · recording: https://www.youtube.com/watch?v=mNRd-7efBI4 (60-minutes) · Through hands-on demonstrations of the latest tools and expert insights, workshop participants will explore practical ways to integrate these innovations into your literacy strategies and empower diverse learners.
- [Opportunities for Practical Federalism](https://innovate-us.org/opportunities-for-practical-federalism): 2025-03-20 · Charles Keckler · recording: https://www.youtube.com/watch?v=Y6rQL6jjN3A (60-minutes) · In this session, participants will explore the complex interplay between federal and state governance, examine common challenges in implementing federal programs at the state level, and learn effective strategies for maximizing state autonomy while maintaining compliance with federal requirements.
- [Reimagining Public Institutions: Rethinking Leadership for Organizational Transformation](https://innovate-us.org/leading-change-rethinking-leadership-for-institutional-transformation): 2025-03-18 · Christian Bason · recording: https://www.youtube.com/watch?v=ry_bf4oeVBM (90-minutes) · Join Christian Bason, Ph.D., Co-founder of Transition Collective, for a 90-minute virtual training on the evolving role of leadership in driving institutional change in the public sector.
- [Building Inclusive Climate Resilience with Human-Centered Design in Government](https://innovate-us.org/building-inclusive-climate-resilience-with-human-centered-design-in-government): 2025-03-12 · Liz Boyer, Elham Ali, Jorge Valens · recording: https://www.youtube.com/watch?v=IhExTAQ-C2Y (90-minutes) · This workshop explores the intersection of Human-Centered Design (HCD), climate resilience, and civic tech—not just how local governments apply HCD principles to climate action, but also what supports or hinders their efforts in developing tech-enabled climate solutions.
- [Reading Out Loud, Growing Strong: AI Tools for Fluency Development](https://innovate-us.org/reading-out-loud-growing-strong-ai-tools-for-fluency-development): 2025-03-12 · L. Burleigh · AI for Literacy Achievement · recording: https://www.youtube.com/watch?v=F3zs3PGulg8 (60-minutes) · Through hands-on experience, participants will explore ASR-driven tools for literacy instruction to support diverse learners, improve reading fluency, and foster a love of reading.
- [Ending Homelessness Together: Leveraging Data and Collaboration for Lasting Solutions](https://innovate-us.org/ending-homelessness-together-leveraging-data-and-collaboration-for-lasting-solutions): 2025-03-11 · Adam Ruege, Beth Sandor · recording: https://www.youtube.com/watch?v=IICP56_iKBc (60-minutes) · In this 60 minute session, you’ll gain a clear understanding of how to leverage data and collaboration to build a sustainable solution to homelessness, along with insights into addressing ethical concerns around privacy and data sharing.
- [Understanding, Identifying, and Addressing Administrative Burden](https://innovate-us.org/understanding-identifying-and-addressing-administrative-burden): 2025-03-04 · Luke Hydrick, Lila Tublin · recording: https://www.youtube.com/watch?v=SPx4sIKfyRQ (60-minutes) · This interactive session will equip you with practical strategies to identify and reduce administrative burden, making services more efficient and accessible for both the public and frontline staff.
- [Power to the Public: Making Government Work Through People-First Innovation](https://innovate-us.org/power-to-the-public-making-government-work-through-people-first-innovation): 2025-02-27 · Tara Dawson McGuinness · recording: https://www.youtube.com/watch?v=iZqaLTsZWNY (90-minutes) · This workshop, led by Tara Dawson McGuinness, co-author of Power to the Public: The Promise of Public Interest Technology, dives into a groundbreaking framework for improving public systems through a blend of technology, design, and empathy.
- [From Plans to Preparedness: Using GenAI as a Practice Partner in the Public Sector](https://innovate-us.org/from-plans-to-preparedness-using-gen-ai-as-a-practice-partner-in-the-public-sector): 2025-02-19 · Michael Baskin · recording: https://www.youtube.com/watch?v=AvbsISUAIbU (60-minutes) · This workshop introduces GenAI as a “practice partner” for governments, offering a low-cost, high-impact way to prepare for extreme weather events, misinformation campaigns, and other complex emergencies.
- [Interactive Reading Intelligence: Personalizing Reading Comprehension with Language Models](https://innovate-us.org/interactive-reading-intelligence-personalizing-reading-comprehension-with-language-models): 2025-02-19 · Perpetual Baffour · AI for Literacy Achievement · recording: https://www.youtube.com/watch?v=V_xxYrzd5qY (60-minutes) · In this session, participants will explore best practices for implementing language model tools to foster engagement and improve comprehension in diverse classrooms.
- [Executing Change Part 2: Applying the Results Framework](https://innovate-us.org/executing-change-part-2-applying-the-results-framework): 2025-02-18 · Steve Kadish · recording: https://www.youtube.com/watch?v=wi3Ps-ioC70 (90-minutes) · Building on the foundation established in Part 1, this advanced session provides hands-on experience with the Results Framework. Join us for another 90-minute, interactive, virtual training with Steve Kadish, where theory meets practice through real-world applications and case studies.
- [Adopting the Product Model in the Public Sector: Putting Outcomes First in Government IT](https://innovate-us.org/putting-outcomes-first-in-government-it): 2025-02-12 · Lynn Overmann, Ann Lewis · recording: https://www.youtube.com/watch?v=cRyKILsNbRU (60-minutes) · Building on Part 1, this session explores real-life success stories of government agencies adopting the product model. Participants will gain practical tools and strategies to address challenges and effectively implement product-driven practices in the public sector.
- [Executing Change Part 1: Introduction to the Results Framework](https://innovate-us.org/executing-change-part-1-introduction-to-the-results-framework): 2025-02-11 · Steve Kadish · recording: https://www.youtube.com/watch?v=cwGJ6Mts6C4 (90-minutes) · This comprehensive 2-part workshop series provides participants with a battle-tested framework and practical tools to execute change and deliver results—through a proven method tailored specifically to the unique challenges and opportunities of the public sector.
- [Gaming the Reading Gap: Gamified AI Tools for Literacy Development](https://innovate-us.org/gaming-the-reading-gap-gamified-ai-tools-for-literacy-development): 2025-02-11 · L. Burleigh · AI for Literacy Achievement · recording: https://www.youtube.com/watch?v=cviyeq9xRTk (60-minutes) · Participants will explore cutting-edge AI-powered platforms that use game mechanics to motivate students, track their growth, and target specific areas for improvement.
- [The Role of Academic Impact Labs for Public Innovation: Stories of AI Innovation from Stanford's RegLab](https://innovate-us.org/the-role-of-academic-impact-labs-for-public-innovation-stories-of-ai-innovation-from-stanfords-reg-lab-): 2025-01-30 · Daniel Ho · This workshop will cover the promise and practicalities of government-academic partnerships to build bridges between universities and government agencies. This talk will provide examples and discuss learnings on how to enable such work at the local and state level.
- [Adopting the Product Model in the Public Sector: Introduction to the Product Model](https://innovate-us.org/adopting-the-product-model-in-the-public-sector-introduction-to-the-product-model): 2025-01-29 · Lynn Overmann, Ann Lewis · recording: https://www.youtube.com/watch?v=t9JzZZFryXI (60-minutes) · In this two-part workshop series, you’ll discover how the product model can transform IT development and acquisition in government.
- [Implementing AI Responsibly in the Public Sector: Insights from Colorado’s AI Case Inventory and Pilot](https://innovate-us.org/implementing-ai-responsibly-in-the-public-sector-insights-from-colorado-s-ai-case-inventory-and-pilot): 2025-01-28 · Davyd Smith, Jamie Kimes · recording: https://www.youtube.com/watch?v=s3cRacSMktM (60-minutes) · This workshop offers an in-depth look at how Colorado is leading the way in responsible AI integration within the public sector.
- [Understanding and Shaping Organizational Culture: A Guide to Driving Change](https://innovate-us.org/understanding-and-shaping-organizational-culture-a-guide-to-driving-change): 2025-01-23 · Alexander Shermansong · recording: https://www.youtube.com/watch?v=h-q3I3Loslg (60-minutes) · In this 60-minute session, participants will explore the interaction between culture and organizational priorities, assess the cultural dynamics across their team, and discuss real-world examples of cultures that drive performance and resilience.
- [Writing Smarter with AI: Digital Assistants for Enhanced Reading and Writing](https://innovate-us.org/writing-smarter-with-ai-digital-assistants-for-enhanced-reading-and-writing): 2025-01-22 · Perpetual Baffour · AI for Literacy Achievement · recording: https://www.youtube.com/watch?v=LclJWgR8KZA (60-minutes) · In this workshop, participants will dive deep into popular AI writing tools to analyze their potential for personalized feedback and student support.
- [Better Government for All: A Practical Introduction to Entity Resolution with AI](https://innovate-us.org/better-government-for-all-a-practical-introduction-to-entity-resolution-with-ai): 2025-01-16 · Jeff Jonas, Michael Cowden, Jenn Thom, Chris Correa · recording: https://www.youtube.com/watch?v=vvRICi81jgA (90-minutes) · In this 90-minute session, participants gain a clear understanding of how entity resolution supports better governance and decision-making, while also addressing key concerns around privacy and ethics.
- [Scaling AI Adoption in the Public Sector: Lessons from Utah’s Journey from Pilot to Implementation](https://innovate-us.org/scaling-ai-adoption-in-the-public-sector-lessons-from-utah-s-journey-from-pilot-to-implementation): 2025-01-14 · Christian Napier, Jake Windley, Carter Saar · recording: https://www.youtube.com/watch?v=WLlYO13upOY (60-minutes) · With a focus on practical solutions, this session will highlight Utah’s approach to general workforce training, customized support for power users, and the development of tailored workshops for key stakeholders such as adjudicators and procurement professionals.
- [Bridging the Talent Gap: Recruiting and Integrating Tech Talent in Government](https://innovate-us.org/bridging-the-talent-gap-recruiting-and-integrating-tech-talent-in-government): 2024-12-17 · Keith Wilson · recording: https://www.youtube.com/watch?v=O2fMe6_MIbQ (90-minutes) · In this 90-minute session led by Keith Wilson, you’ll dive into real-world case studies and learn best practices for inclusive hiring, effective onboarding, and creating a culture that motivates staff to stay and grow.
- [Equity Analysis for Public Policy and Programs](https://innovate-us.org/equity-analysis-for-public-policy-and-programs): 2024-12-10 · Deborah Stine · recording: https://www.youtube.com/watch?v=EUpBiDDiYzs (90-minutes) · Join Deborah Stine for a 90-minute workshop where participants will receive an understanding of equity and how to assess equity in public policy when analyzing the status of equity in current programs, changes to those programs, and potential new policies.
- [Accessing AI Safely: Setting up an AI “Sandbox”](https://innovate-us.org/accessing-ai-safely-setting-up-an-ai-sandbox): 2024-12-03 · Santiago Garces, Dave Cole, Naman Agrawal, Amani Farooque, Ruthie Nachmany · recording: https://www.youtube.com/watch?v=M9gbSLUnWe0 (90-minutes) · In this 90-minute session, you’ll explore real-world case studies from governments actively using AI, learn best practices for policy development and deployment, and understand the critical role sandboxes play in fostering responsible innovation.
- [Planning for Success: A Behavioral Science Approach to Implementation](https://innovate-us.org/planning-for-success-a-behavioral-science-approach-to-implementation): 2024-11-21 · Emily Cardon, Gabriela Saade · recording: https://www.youtube.com/watch?v=M-xg90n1Zgk (60-minutes) · In this practical hour-long workshop, experts from BIT will show participants how to overcome common implementation challenges using behavioral science frameworks.
- [Crisis Engineering for Public Officials](https://innovate-us.org/crisis-engineering-for-public-officials): 2024-11-19 · Marina Nitze, Carla Geisser, Mikey Dickerson, Matthew Weaver · recording: https://www.youtube.com/watch?v=55RL48d1Y0g (60-minutes) · Join InnovateUS experts for a hands-on session that explores the fundamentals of bureaucracy hacking and crisis engineering. Drawing on real-world examples, this workshop will illustrate how public officials can build resilience into their processes, enabling them to respond adeptly to emergencies.
- [Data Storytelling and Visualization](https://innovate-us.org/data-storytelling-and-visualization): 2024-11-13 · Elad Meshulam, Alisha Tukol, Mariángel Villalobos, Kodiak Starr · recording: https://www.youtube.com/watch?v=ZTl1oqs5p4Q (60-minutes) · Led by experts from the IMF’s Creative Lab, participants will delve into the process of innovating within data visualization, learning how to harness design thinking and behavioral insights to communicate effectively with diverse audiences.
- [Conducting Effective and Equitable Community Engagement](https://innovate-us.org/conducting-effective-and-equitable-community-engagement): 2024-11-07 · Sofía Bosch Gómez · recording: https://www.youtube.com/watch?v=FxJDJBa7nzE (90-minutes) · Join Sofía Bosch Gómez, Postdoctoral Fellow at The Burnes Center for Social Change, for a dynamic 90-minute virtual workshop designed to empower participants with the skills to harness the collective wisdom of communities.
- [What Artificial Intelligence Can Do, What It Can’t, and How to Tell the Difference](https://innovate-us.org/ai-snake-oil-what-artificial-intelligence-can-do-what-it-can-t-and-how-to-tell-the-difference): 2024-11-06 · Arvind Narayanan, Beth Simone Noveck · recording: https://www.youtube.com/watch?v=ZxlaFCT4kpY (60-minutes) · Join us for a 60-minute workshop where Arvind Narayanan, professor at Princeton University, will discuss what Artificial Intelligence can and can’t do, and how to tell the difference between predictive artificial intelligence (AI), generative AI, and other types of AI.
- [Driving Uptake of Government Services Through Human-Centered Marketing and Communication](https://innovate-us.org/driving-uptake-of-government-services-through-human-centered-marketing-and-communication): 2024-10-30 · Katie Fiore · recording: https://www.youtube.com/watch?v=Kv3dOj-Y31Y (60-minutes) · Join Katie Fiore, Director of the Office of Innovation for the State of New Jersey, for a hands-on workshop focused on driving public engagement with government services using human-centered marketing and communication strategies.
- [Executing Change and Delivering Results](https://innovate-us.org/results-framework-executing-change-and-delivering-results): 2024-10-23 · Steve Kadish · recording: https://www.youtube.com/watch?v=8BTzvJH9psI (90-minutes) · Join us for a 90-minute virtual training with Steve Kadish, former Chief of Staff to former Massachusetts Governor Charlie Baker to focus on the necessary but often overlooked parts of good governing: successful execution and implementation in the delivery of public services.
- [Industry Series: Protecting the Digital Frontier: Lessons in Cybersecurity from the Public Sector](https://innovate-us.org/protecting-the-digital-frontier-lessons-in-cybersecurity-from-the-public-sector): 2024-10-23 · Veronica Pugin, Chike Aguh · recording: https://www.youtube.com/watch?v=-P_N1hplTik (60-minutes) · Chike Aguh, Burnes Center Senior Fellow, will interview Veronica Pugin, Manager of Strategic Programs at Okta Inc., in an hour-long workshop to discuss their journeys into cybersecurity and the top issues leaders need to think about to secure the digital frontiers of their agencies, communities…
- [Data Quality and Management for the Public Sector](https://innovate-us.org/data-quality-and-management-for-the-public-sector): 2024-10-17 · Rebecca Friedman, Tony Vachino, Carolyn Carson · recording: https://www.youtube.com/watch?v=BHpRPluvmko (90-minutes) · Join us for a 90-minute virtual training with Rebecca Friedman, Tony Vachino, and Carolyn Carson of IBM, where participants will learn about current challenges in data management in the public sector.
- [Policy Analysis for Public Professionals](https://innovate-us.org/policy-analysis-for-public-professionals): 2024-10-08 · Deborah Stine · recording: https://www.youtube.com/watch?v=oeDD9sjTpu0 (90-minutes) · Join Deborah Stine for a 90-minute workshop to learn about the ten-step process to do a public policy analysis based on the 4Es (effectiveness, efficiency, equity, and ease of political acceptability.
- [A State-Based Approach Generative Artificial Intelligence: Learning from New Jersey](https://innovate-us.org/a-state-based-approach-generative-artificial-intelligence-learning-from-new-jersey): 2024-10-01 · Chris Rein · recording: https://www.youtube.com/watch?v=LhfXfjUh3D8 (60-minutes) · Join us for a 60-minute workshop with Chris Rein, where participants will hear an overview of what the State of New Jersey is doing with respect to generative artificial intelligence (AI).
- [Public Engagement and Institutional Listening Through Generative AI](https://innovate-us.org/public-engagement-and-institutional-listening-through-generative-ai): 2024-09-26 · Eric Gordon, Nigel Jacob · recording: https://www.youtube.com/watch?v=tqdR2E_tml8 (90-minutes) · Join us for a 90-minute workshop with Eric Gordon and Nigel Jacob where participants will learn about the importance of rethinking public engagement strategies in the context of trust deficits within public-serving institutions.
- [Private Innovation in the Public Interest: Moving Beyond Corporate Engagement to Sustained Initiatives](https://innovate-us.org/private-innovation-in-the-public-interest-moving-beyond-corporate-engagement-to-sustained-initiatives): 2024-09-25 · Anita McGahan · recording: https://www.youtube.com/watch?v=iRcjbv1FfkQ (60-minutes) · In this 60-minute virtual workshop led by Anita McGahan, participants will learn how to overcome structural problems when organizations aren’t aligned, how to build relationships, and how to deploy a framework for achieving sustained impact.
- [Private Innovation in the Public Interest: Turning Problems into Opportunities for Corporate Engagement](https://innovate-us.org/private-innovation-in-the-public-interest-turning-problems-into-opportunities-for-corporate-engagement): 2024-09-18 · Anita McGahan · recording: https://www.youtube.com/watch?v=jthRNUiybx0 (60-minutes) · In this 60-minute virtual workshop led by Anita McGahan, participants will learn how to build alignment with the private sector, break down problems into actionable initiatives, and build the capabilities to align organizations and interests.
- [How to Bring Tech and AI Talent into Government](https://innovate-us.org/how-to-bring-tech-and-ai-talent-into-government): 2024-09-17 · Jennifer Anastasoff, Cassandra Madison · recording: https://www.youtube.com/watch?v=cB9j3Otgf8E (60-minutes) · Join us for a 60-minute virtual workshop with Jennifer Anastasoff, where participants will receive specific advice for recruiting and hiring technical experts and will learn to identify relevant technology and innovation leadership positions, as well as the competencies leaders and their teams will…
- [Developing an Ethics Ecosystem for AI and Big Data](https://innovate-us.org/developing-an-ethics-ecosystem-for-ai-and-big-data): 2024-09-12 · John Basl · recording: https://www.youtube.com/watch?v=nSfbVeumsno (90-minutes) · Join us for this 60-minute virtual training where John Basl will discuss the challenges in developing ethical artificial intelligence (A.I.) based systems in the current absence of a robust ethics ecosystem that helps distribute ethical reasoning, decision-making, and responsibility.
- [Private Innovation in the Public Interest: Triumphs and Disasters When Public Agencies Engage with Companies](https://innovate-us.org/private-innovation-in-the-public-interest-triumphs-and-disasters-when-companies-engage-with-public-agencies): 2024-09-11 · Anita McGahan · recording: https://www.youtube.com/watch?v=kSVKHEh_-W0 (60-minutes) · In this 60-minute virtual workshop led by Anita McGahan, participants will learn why companies engage in pursuing public goals, illustrated by real-world case studies.
- [How (and Why!) to Form New Collaborative Relationships to Tackle Civic Challenges](https://innovate-us.org/how-and-why-to-form-new-collaborative-relationships-to-tackle-civic-challenges): 2024-09-05 · Adam Seth Levine · recording: https://www.youtube.com/watch?v=pWH34ChkOck (90-minutes) · Join us for a 90-minute virtual workshop with Adam Seth Levine, Professor of Health Policy and Management in the Bloomberg School of Public Health at Johns Hopkins, on the collaborative relationships needed to tackle civic challenges.
- [Exploring the Potential of AI for Government Procurement Processes](https://innovate-us.org/exploring-the-potential-of-ai-for-government-procurement-processes): 2024-08-22 · Dan Chenok · recording: https://www.youtube.com/watch?v=Ch4ROc1zjls (90-minutes) · Join us for this 90-minute workshop with Dan Chenok, Executive Director of the IBM Center for The Business of Government, where participants will learn how procurement officials in government can apply AI to do market research, develop templates based on experience, outline particular clauses that…
- [A Tale of Two Generative AI Use Cases](https://innovate-us.org/a-tale-of-two-generative-ai-use-cases): 2024-08-21 · Marcie Chin, Krista Canellakis, Polina Dudnik, Neil Shah · recording: https://www.youtube.com/watch?v=fCgotuIGO5U (60-minutes) · Join us for this 60-minute workshop with the USDR team, who will show participants how generative AI can be integrated into existing workflows to address public sector challenges, drawing on USDR’s experience with state and local governments.
- [Applying the Opportunity Solution Tree Framework in Government to Drive towards Better Outcomes](https://innovate-us.org/applying-the-opportunity-solution-tree-framework-in-government-to-drive-towards-better-outcomes): 2024-08-08 · Stephanie Cain · recording: https://www.youtube.com/watch?v=XMZ7k_IOzXw (60-minutes) · Join us for a 60-minute virtual workshop with Stephanie Cain, a Design, Research, and Product consultant who works with government organizations. This training will focus on applying the Opportunity Solution Tree (OST) framework developed by Teresa Torres to government problems.
- [Interactive Workshop: Producing Better AI Results through Prompt Engineering](https://innovate-us.org/interactive-workshop-producing-better-ai-results-through-prompt-engineering): 2024-07-31 · Michael Baskin · Join Michael Baskin, Chief Innovation Officer for Montgomery County Maryland, in an hour-long workshop to learn how to get the most out of responses from generative artificial intelligence (AI) models.
- [Human-Centered Design in Government: From Idea to Implementation](https://innovate-us.org/human-centered-design-in-government-from-idea-to-implementation): 2024-07-25 · Judi Brown, Brittany Henry · recording: https://www.youtube.com/watch?v=If0TWg0oY-4 (90-minutes) · Join us for this 90-minute virtual workshop with Judi Brown and Brittany Henry of CivicMakers, where they will explore some of the opportunities and challenges of human-centered design in state government.
- [Using Behavioral Insights to Design Effective Communications](https://innovate-us.org/using-behavioral-insights-to-design-effective-communications): 2024-07-23 · Sheena Mirpuri, Nick Baker · recording: https://www.youtube.com/watch?v=nqTPi_0jBDM (60-minutes) · Join us for this 60-minute workshop with the Behavioral Insights Team where participants will be introduced to a concrete series of steps for applying behavioral insights to communications design.
- [Debiasing Decision Making in Government](https://innovate-us.org/debiasing-decision-making-in-government): 2024-07-18 · Emily Cardon, Erin Britton · recording: https://www.youtube.com/watch?v=8F71LYxf-Jg (90-minutes) · Join us for this 90-minute virtual workshop with the Behavioural Insights Team. In this workshop, participants will learn about how our decisions and judgments are affected by cognitive biases, such as confirmation bias, group reinforcement, and optimism bias.
- [Delivering Data Science Projects in Government](https://innovate-us.org/delivering-data-science-projects-in-government): 2024-07-11 · Joy Bonaguro · recording: https://www.youtube.com/watch?v=qJ-Gq189mzU (90-minutes) · Join us for this 90-minute virtual workshop with Joy Bonaguro, former Chief Data Officer of the State of California. Participants will learn how to distinguish artificial intelligence (AI) and machine learning (ML) data science from traditional analytics.
- [Building Successful Public-Private Partnerships](https://innovate-us.org/building-successful-public-private-partnerships): 2024-07-09 · Brenna Berman · recording: https://www.youtube.com/watch?v=yMg3k-EtAWk (60 min) · Brenna Berman will discuss how public sector organizations can leverage innovative partnerships to extend their capabilities and impact on operations and resident services.
- [Evaluating Effectiveness and Efficiency through Benefit-Cost, Cost-Effectiveness, and Risk Analyses](https://innovate-us.org/evaluating-effectiveness-and-efficiency-through-benefit-cost-cost-effectiveness-and-risk-analyses): 2024-06-27 · Deborah Stine · recording: https://www.youtube.com/watch?v=atrVucJRtrU (90-minutes) · Join us for a 90-minute virtual training with Dr. Deborah Stine, Founder of the Science & Technology Policy Academy, where participants will learn about three fundamental quantitative techniques that are essential for evaluating the effectiveness, efficiency, and equity of public policies…
- [Incorporating Design, Collective Imagination, and Future Speculation in Public Sector Work](https://innovate-us.org/incorporating-design-collective-imagination-and-future-speculation-in-public-sector-work): 2024-06-25 · Oskar Stokholm Østergaard · recording: https://www.youtube.com/watch?v=lIIgMglpb40 (60-minutes) · Join us for this 60-minute virtual workshop where Oskar Stokholm Østergaard, Design & Futures Lead at the Danish Design Center will talk about the importance of thinking about alternative futures in public sector work.
- [Emerging Technologies and The Future of Work](https://innovate-us.org/emerging-technologies-and-the-future-of-work): 2024-06-20 · Chike Aguh · recording: https://www.youtube.com/watch?v=O4bcvRyNMcg (90-minutes) · In this 90-minute virtual workshop, Chike Aguh, former Chief Innovation Officer at the US Department of Labor will discuss how the future of work intersects with key emerging technologies that are defining the 21st century economy such as artificial intelligence, semiconductors, quantum computing…
- [Applying Trauma-Informed Design to Improve Government Services](https://innovate-us.org/applying-trauma-informed-design-to-improve-government-services): 2024-06-13 · Rachael Dietkus · recording: https://www.youtube.com/watch?v=fEhqz2KlAI0 (90 min) · Rachael Dietkus, a licensed clinical social worker-designer and trauma-informed design expert currently working with the United States Digital Service and the founder of Social Workers Who Design, will discuss using trauma-informed care principles to improve how services are designed, delivered…
- [The Art and Science of Civic Entrepreneurship](https://innovate-us.org/the-art-and-science-of-civic-entrepreneurship): 2024-06-11 · Shannon Arvizu · recording: https://www.youtube.com/watch?v=TkDn-_tgZdU (90-minutes) · Join us for this workshop 90-minute workshop with Shannon Arvizu, Public Service Fellow in Tech & Society Group at Georgetown University and a Senior Advisor to the Chief Data Officer in the U.S.
- [How to Build and Operate a World–Class Government Innovation Lab](https://innovate-us.org/how-to-build-and-operate-a-world-class-government-innovation-lab): 2024-06-06 · Grayson Bass · recording: https://www.youtube.com/watch?v=FMydcR2jIbg (90-minutes) · Join us for this 90-minute virtual workshop with Grayson Bass, who will talk about how to resolve the conflict and perceived paradox of government innovation.
- [Using AI to Improve Government Services and Benefits Delivery](https://innovate-us.org/using-ai-to-improve-government-services-and-benefits-delivery): 2024-06-04 · Dan Chenok · recording: https://www.youtube.com/watch?v=ojUQnQaP5vg (90-minutes) · Join us for this 90-minute virtual workshop, where Dan Chenok, Executive Director of the IBM Center for The Business of Government will explain artificial intelligence’s (AI) potential to improve government operations, services, and the delivery of benefits.
- [AILGN: AI's Impact on Resident Engagement](https://innovate-us.org/ailgn-ais-impact-on-resident-engagement): 2024-06-03 · Micah Gaudet , Intashan Chowdhury · Join us for an insightful webinar exploring the transformative influence of AI on resident engagement. From redefining communication strategies to meeting evolving resident expectations, we'll delve into the realm of generative AI, chatbots, and beyond.
- [Questions and Answers: Using Research Knowledge to Support Policy and Practices](https://innovate-us.org/questions-and-answers-using-research-knowledge-to-support-policy-and-practices): 2024-05-28 · Peter Bragge, Cristián Mansilla · recording: https://www.youtube.com/watch?v=FdCjDX66OCw (90-minutes) · Join us for this 90-minute virtual training where Peter Bragge and Cristián Mansilla will present practical overview of how to harness research evidence reviews to support policymaking.
- [Artificial Intelligence in Local Government: Case Studies from Government Leaders and Innovators](https://innovate-us.org/artificial-intelligence-in-local-government-case-studies-from-government-leaders-and-innovators): 2024-05-21 · Zoila Cassanova, Intashan Chowdhury, Micah Gaudet · recording: https://www.youtube.com/watch?v=ujFL-OBhfAo (90-minutes) · Hear from local government leaders and innovators - including Zoila Cassanova, New Jersey Passaic County Surrogate Judge; Intashan Chowdhury, Borough Administrator for the Borough of Prospect Park in New Jersey; and Micah Gaudet, Deputy City Manager for Maricopa, Arizona to learn how to lead…
- [Democratizing Data: Discovering Data Use and Value for Research and Policy](https://innovate-us.org/democratizing-data-discovering-data-use-and-value-for-research-and-policy): 2024-05-21 · Harvard Data Science Initiative · InnovateUS is co-sponsoring this webinar with the Harvard Data Science Initiative.
- [Mastering dX: De-risking Digital Transformation by Focusing on the "Right Problem"](https://innovate-us.org/mastering-d-x-de-risking-digital-transformation-by-focusing-on-the-right-problem): 2024-05-21 · Beth Simone Noveck, Seth Harris · Beth Simone Noveck and Seth Harris will explore how to best approach digital transformation in the nation’s workforce development system in a workshop hosted by NASWA.
- [Using Behavioral Science to Revolutionize Policy-Making and Service Delivery](https://innovate-us.org/using-behavioral-science-to-revolutionize-policy-making-and-service-delivery): 2024-05-16 · Leah Everist , Anna Keleher · recording: https://www.youtube.com/watch?v=IJjgUWxPKvk (90-minutes) · Join us for this 90-minute virtual workshop with Leah Everist and Anna Keleher of the Behavioural Insights Team where participants will explore the fundamental principles of behavioral science and uncover its potential to drive positive change across various sectors.
- [Towards Deep Listening: Rethinking Public Engagement Through Generative AI](https://innovate-us.org/towards-deep-listening-rethinking-public-engagement-through-generative-ai): 2024-05-14 · Eric Gordon · recording: https://www.youtube.com/watch?v=1Wsu6asVKJE (60-minutes) · Eric Gordon, professor of Civic Media at Emerson College and director of the Engagement Lab, will provide a practical framework for government practitioners to rethink why and how public engagement happens at a time when most public-serving institutions are facing significant trust deficits.
- [Guidelines for Promoting Privacy in Facial Recognition Technology](https://innovate-us.org/guidelines-for-promoting-privacy-in-facial-recognition-technology-): 2024-04-30 · Vance Ricks · recording: https://www.youtube.com/watch?v=u7XkcRPJROk (60 min) · Join us for this 60-minute workshop with Vance Ricks, associate teaching professor in the departments of Philosophy and Computer Science at Northeastern University, for a workshop on the use of facial recognition technologies and privacy.
- [All Your AI Questions Answered!](https://innovate-us.org/all-your-ai-questions-answered): 2024-04-25 · Cory Ondrejka · recording: https://www.youtube.com/watch?v=vk9s3msrWWc (60-minutes) · We’re bringing Cory Ondrejka back to answer everything you wanted to know about artificial intelligence, and more! Cory Ondrejka is a Senior Fellow at the Burnes Center for Social Change and previously served as the Vice President of Product Management at Google.
- [Government and Higher Education: Partnering for AI Success](https://innovate-us.org/government-and-higher-education-partnering-for-ai-success): 2024-04-18 · Neil Kleiman · recording: https://www.youtube.com/watch?v=w9WBHlRuXFA (60 min) · Neil Kleiman, urban policy professor at Northeastern University’s School of Public Policy and Urban Affairs and a Senior Fellow at the Burnes Center for Social Change and the GovLab, will outline how to establish a working and productive relationship with local colleges and universities around…
- [Creating a Culture of Digital Accessibility Through a Role-Based Approach](https://innovate-us.org/creating-a-culture-of-digital-accessibility-through-a-role-based-approach): 2024-04-03 · Mike Gifford · recording: https://www.youtube.com/watch?v=GFqHQ3T4CrA (60 min) · Join us for this 60-minute virtual workshop with Mike Gifford, Senior Strategist at CivicActions and a thought leader on digital accessibility in the public sector.
- [Industry Series: Using AI to Enhance Government Services and Operations](https://innovate-us.org/industry-series-using-ai-to-enhance-government-services-and-operations): 2024-03-27 · Doug Priest · recording: https://www.youtube.com/watch?v=Gan_RUd0Yis (60 min) · In this 60-minute session, Microsoft’s global public sector team will share examples of how state and municipal governments and government agencies are using artificial intelligence to enhance services and operations, including traffic flow analysis, improving healthcare services, cyber-attack…
- [Knowledge Management Strategies: How to Learn from the Past and Invest in Your Future](https://innovate-us.org/knowledge-management-strategies-how-to-learn-from-the-past-and-invest-in-your-future-march-20): 2024-03-20 · Jay Liebowitz · recording: https://www.youtube.com/watch?v=ALkbDs96mzE (90 min) · In this 90-minute virtual workshop, Jay Liebowitz will discuss how public sector organizations can capture, share, and leverage knowledge both internally and externally.
- [Industry Series: Learning to Use Google’s AI-Powered Research and Writing Tools in Your Work](https://innovate-us.org/industry-series-learning-to-use-google-s-ai-powered-research-and-writing-tools-in-your-work): 2024-03-12 · Steven Johnson · recording: https://www.youtube.com/watch?v=FJLL0Af2JjM (60 min) · Join us for this 60-minute virtual workshop with Steven Johnson, Editorial Director at Google Labs.
- [Using Artificial Intelligence to De-Jargon Government Language](https://innovate-us.org/using-artificial-intelligence-to-de-jargon-government-language): 2024-03-07 · Abigail Fisher · recording: https://www.youtube.com/watch?v=2Lk0MTXzbck (60 min) · Join us for this 60-minute virtual workshop with Abigail Fisher, civic design expert working with the Colorado Digital Service, and former design lead at New York City's Civic Service Design Studio.
- [How to Apply Human-Centered Design to Government AI Projects](https://innovate-us.org/how-to-apply-human-centered-design-to-government-ai-projects-): 2024-02-29 · Elham Ali · recording: https://www.youtube.com/watch?v=SEUu9GkbnxE (90 min) · Join us for this 90-minute virtual workshop with Elham Ali, Researcher at the Opportunity Project for Cities with the Beeck Center for Social Impact and Innovation at Georgetown University.
- [Industry Series: Using AI for Intelligent Document Processing](https://innovate-us.org/industry-series-using-ai-for-intelligent-document-processing): 2024-02-21 · Sergio Ortega · recording: https://www.youtube.com/watch?v=_N_f33KVcVg (60 min) · In this 60-minute session, Sergio Ortega, Worldwide Public Sector Lead in Artificial Intelligence and Machine Learning at Amazon Web Services, will provide information about how participants can leverage artificial intelligence and machine learning to address managing complex documents such as…
- [Trends in AI and the Impact for the Public Sector](https://innovate-us.org/trends-in-ai-and-the-impact-for-the-public-sector-feb-13): 2024-02-13 · Cory Ondrejka · recording: https://www.youtube.com/watch?v=0xl_6OaNh4I (90 min) · Join us for a 90-minute workshop with Cory Ondrejka, former Tech Advisor to the CEO at Google and VP of Product at the Google Experience.
- [Industry Series: Learn to use OpenAI's GPT Tools in the Public Sector](https://innovate-us.org/industry-series-learn-to-use-open-ais-gpt-tools-in-the-public-sector): 2024-02-07 · Lane Dilg · recording: https://www.youtube.com/watch?v=cH_bcMCJMac (60 min) · In this 60-minute session, Lane Dilg, Head of Strategic Partnerships, Global Affairs at OpenAI, will provide information about how participants can access and use OpenAI tools, models and services.
- [Make Bureaucracy Work for You](https://innovate-us.org/make-bureaucracy-work-for-you): 2024-02-01 · Marina Nitze · recording: https://www.youtube.com/watch?v=-u_w1doVuG0 (90 min) · Join us for a 90-minute virtual workshop with Marina Nitze, co-author of the new book Hack Your Bureaucracy and former Chief Technology Officer of the U.S. Department of Veterans Affairs under President Obama.
- [How to Use Generative AI in Government: Image Tools](https://innovate-us.org/how-to-use-generative-ai-in-government-image-tools-jan-31): 2024-01-31 · Beth Simone Noveck · recording: https://www.youtube.com/watch?v=U18KYc_4DJI (90 min) · Join us for this 90-minute virtual training with Beth Noveck, New Jersey's Chief Innovation Officer and Director of the Governance Lab.
- [Empowering Data Quality: A Metrics-Based Approach for Agency Excellence](https://innovate-us.org/empowering-data-quality-a-metrics-based-approach-for-agency-excellence): 2024-01-25 · Tyler Haire · recording: https://www.youtube.com/watch?v=JtqfASAZBRw (60 min) · Join us for this 60-minute virtual training with Tyler Haire, Associate Data Engineer at the Indiana Management Performance Hub (MPH), a state government agency that is committed to normalizing data best practices across the state.
- [How to Use Generative AI in Government: Text Tools](https://innovate-us.org/how-to-use-generative-ai-in-government-text-tools-jan-24): 2024-01-24 · Beth Simone Noveck · recording: https://www.youtube.com/watch?v=W6G8eN7dXjU (90 min) · Join us for this 90-minute virtual training with Beth Noveck, New Jersey's Chief Innovation Officer and Director of the GovLab. In this hands-on tutorial, participants will learn about generative artificial intelligence tools like ChatGPT, Bard and Claude and how to use them in their everyday work.
- [What You Need to Know about Writing a Prompt for AI Tools](https://innovate-us.org/what-you-need-to-know-about-writing-a-prompt-for-ai-tools): 2024-01-23 · Brandon Brin · recording: https://www.youtube.com/watch?v=ghKS5DcQcO0 (60 min) · In this 60-minute hands-on session, Brandon Brin, Senior Technology Strategist at Microsoft, will teach participants how to use Microsoft Copilot and Bing chat and how to frame their prompts to receive better responses.
- [Redesigning Organizations: Moving Towards Collaborative Decision-Making](https://innovate-us.org/redesigning-organizations-moving-towards-collaborative-decision-making): 2024-01-18 · Christian Bason · recording: https://www.youtube.com/watch?v=MxWomseLCWU (90 min) · Join us for the 90-minute virtual training with Christian Bason, former CEO of the Danish Design Center (DDC).
- [How to Be a Responsible AI Evangelist for Your State](https://innovate-us.org/how-to-be-a-responsible-ai-evangelist-for-your-state): 2023-12-20 · Chris Rein · recording: https://www.youtube.com/watch?v=j3r-DoCA7DI (90 min) · Join Christopher Rein, New Jersey's Chief Technology Officer, for this 90-minute virtual workshop which will cover ways in which the public sector can embrace artificial intelligence, while being mindful of the risks associated with these new technologies.
- [How to Use Generative AI in Government: Image Tools](https://innovate-us.org/how-to-use-generative-ai-in-government-image-tools): 2023-12-14 · Beth Simone Noveck · recording: https://www.youtube.com/watch?v=nYiOD6Wqcj8 (60 min) · Join Beth Noveck, New Jersey's Chief Innovation Officer and Director of the Governance Lab, for a 60-minute virtual workshop on how to use generative artificial intelligence tools like Midjourney, DALL-E, and Canva in everyday work.
- [Human-Centered Design Series: Human-Centered Design in Government](https://innovate-us.org/human-centered-design-series-human-centered-design-in-government): 2023-12-13 · Virginia Hamilton · recording: https://www.youtube.com/watch?v=KMZVpjQDOCM (90 min) · Join Virginia Hamilton, Designer in Residence with the Federation of American Scientists and a consultant with the Partnership for Public Service, for the third 90-minute virtual training of a three-part series on human-centered design.
- [How to Use Generative AI in Government: Text Tools](https://innovate-us.org/how-to-use-generative-ai-in-government-text-tools): 2023-12-07 · Beth Simone Noveck · recording: https://www.youtube.com/watch?v=CLKmh5QfWp4 (60 min) · Join Beth Noveck, New Jersey's Chief Innovation Officer and Director of the GovLab, for a 60-minute virtual workshop on how to use generative artificial intelligence tools like ChatGPT, Bard and Claude in everyday work.
- [Human-Centered Design Series: Putting the 5 Key Phases into Action](https://innovate-us.org/human-centered-design-series-putting-the-5-key-phases-into-action): 2023-12-06 · Virginia Hamilton · recording: https://www.youtube.com/watch?v=8eHXNNxLk0w (90 min) · Join Virginia Hamilton, Designer in Residence with the Federation of American Scientists and a consultant with the Partnership for Public Service, for the second 90-minute virtual training of a three-part series on human-centered design.
- [Bringing AI and Tech Talent into Government](https://innovate-us.org/bringing-ai-and-tech-talent-into-government): 2023-11-30 · Jennifer Anastasoff, Cassandra Madison · recording: https://www.youtube.com/watch?v=UMEonjNRQzc (60 min) · Join Jennifer Anastasoff, Executive Director of the Tech Talent Project and founding member of U.S.
- [Human-Centered Design Series: Introduction to Human-Centered Design for the Public Sector](https://innovate-us.org/human-centered-design-series-introduction-to-human-centered-design-for-the-public-sector): 2023-11-29 · Virginia Hamilton · recording: https://www.youtube.com/watch?v=jC-OMVhSJeE (90 min) · Join Virginia Hamilton, Designer in Residence with the Federation of American Scientists and a consultant with the Partnership for Public Service, for the first 90-minute virtual training of a three-part series on human-centered design.
- [What Works? Using Tools to Find Solutions to Public Policy Problems](https://innovate-us.org/what-works-using-tools-to-find-solutions-to-public-policy-problems): 2023-11-14 · Tina Rosenberg · Join Tina Rosenberg, co-founder of the Solutions Journalism Network, for a 90-minute virtual workshop on specific tools that allow participants to discover how other jurisdictions are approaching common problems and what separates success from failure.
- [Data Series: Data Collaboration and Governance](https://innovate-us.org/data-series-data-collaboration-and-governance): 2023-11-06 · Stefaan Verhulst · recording: https://www.youtube.com/watch?v=N7yAwnMp7Rg (60 min) · Join Stefaan Verhulst, Co-Founder of the Governance Laboratory (The GovLab) and Co-Founder and Principal Scientific Advisor of The DataTank, for the third 60-minute virtual training of a three-part series on data.
- [How to Write a Generative AI Policy for Your Jurisdiction](https://innovate-us.org/generative-ai-policy-for-your-jurisdiction): 2023-11-02 · Santiago Garces · recording: https://www.youtube.com/watch?v=cUWds_1_YX0 (90 min) · Join Santiago Garces, Boston's Chief Information Officer, for a 90-minute virtual workshop on how governments are approaching new generative AI and how Boston has adopted a “responsible experimentation approach” to artificial intelligence (AI).
- [Data Series: The Science of Data Questions and Exploring Data Sources](https://innovate-us.org/data-series-the-science-of-data-questions-and-exploring-data-sources): 2023-11-01 · Stefaan Verhulst · recording: https://www.youtube.com/watch?v=HodbbLyV4Rg (60 min) · Join Stefaan Verhulst, Co-Founder of the Governance Laboratory (The GovLab) ,and Co-Founder and Principal Scientific Advisor of The DataTank, for the second 60-minute virtual training of a three-part series on data.
- [An Ethics Ecosystem for AI and Big Data: Why? What? How?](https://innovate-us.org/an-ethics-ecosystem-for-ai-and-big-data-why-what-how): 2023-10-26 · John Basl · recording: https://www.youtube.com/watch?v=VvuIN_65vrk (90 min) · Join John Basl, Associate Director of the Northeastern University Ethics Institute, where he leads AI and Data Ethics Initiatives, for a 90-minute virtual workshop on the challenges in developing ethical artificial intelligence (AI).
- [Data Series: An Introduction to Data and Its Reuse](https://innovate-us.org/data-series-an-introduction-to-data-and-its-reuse): 2023-10-24 · Stefaan Verhulst · recording: https://www.youtube.com/watch?v=REhFRhpl9Wk (60 min) · Join Stefaan Verhulst, Co-Founder of the Governance Laboratory (The GovLab) and Co-Founder and Principal Scientific Advisor of The DataTank, for the first 60-minute virtual training of a three-part series on data.
- [Program Evaluation Series: Crafting Logic Models and Developing Indicators](https://innovate-us.org/program-evaluation-series-crafting-logic-models-and-developing-indicators): 2023-10-19 · Deborah Stine · Join Deborah Stine, Founder and Chief Instructor of the Science and Technology Policy Academy, for the third 90-minute virtual training of a three-part series on program evaluation.
- [Program Evaluation Series: Navigating Stakeholder and Community Engagement in Program Evaluation](https://innovate-us.org/program-evaluation-series-navigating-stakeholder-and-community-engagement-in-program-evaluation): 2023-10-12 · Deborah Stine · recording: https://www.youtube.com/watch?v=P0DPD7C4smU (90 min) · Join Deborah Stine, Founder and Chief Instructor of the Science and Technology Policy Academy, for the second 90-minute virtual training of a three-part series on program evaluation.
- [An Introduction to AI for the Public Sector](https://innovate-us.org/an-introduction-to-ai-for-the-public-sector): 2023-10-06 · Marci Harris · recording: https://www.youtube.com/watch?v=NvD7Tj6i5zE (90 min) · Marci Harris CEO and Co-Founder of POPVOX, a nonpartisan platform for civic engagement, and Executive Director of the POPVOX Foundation, for a 90-minute virtual workshop for public sector professionals who are new to artificial intelligence (AI).
- [Program Evaluation Series: Understanding Program Evaluation Essentials](https://innovate-us.org/program-evaluation-series-understanding-program-evaluation-essentials): 2023-10-05 · Deborah Stine · recording: https://www.youtube.com/watch?v=5F59b1Rzk4I (90 min) · Join Deborah Stine, Founder and Chief Instructor of the Science and Technology Policy Academy, for the first 90-minute virtual training of a three-part series on program evaluation.
- [To Post or Not to Post: The Highs and Lows of Government Social Media](https://innovate-us.org/to-post-or-not-to-post-the-highs-and-lows-of-government-social-media): 2023-09-28 · Pearl Gabel · recording: https://www.youtube.com/watch?v=DPwfGkJz6qo (60 min) · Join Pearl Gabel, former Digital Director for the State of New Jersey, former Director of Video for the City of New York, and current Founder of Grit Strategies, for a 60-minute virtual workshop where Gabel will discuss government communications in the era of social media.
- [Modernizing Unemployment Benefits: A Hands-On Workshop for States](https://innovate-us.org/modernizing-unemployment-benefits-a-hands-on-workshop-for-states): 2023-09-20 · Naman Agrawal, Jill Gutierrez, Dave Cole , Giuseppe Morgana, Laurie Harrington, Noah Marcus , Janice Cho · recording: https://www.youtube.com/watch?v=S7ECHtu0smM (90 min) · In this 90 minute virtual training with leaders from the New Jersey Office of Unemployment Modernization and the New Jersey Office of Innovation, participants learn how New Jersey moved to an agile, human-centered approach to improving benefits.
- [Recoding America: Why Government Is Failing in the Digital Age and How We Can Do Better](https://innovate-us.org/recoding-america-why-government-is-failing-in-the-digital-age-and-how-we-can-do-better): 2023-09-07 · Jennifer Pahlka · recording: https://www.youtube.com/watch?v=sbAiEvUaFpc (90 min) · Join Jennifer Pahlka, former U.S. Deputy Chief Technology Officer under President Obama and author of "Recoding America: Why Government is Failing in the Digital Age and How We Can Do Better", for a 90-minute virtual workshop.
- [The Future of Work: Challenges and Opportunities for the Public Sector](https://innovate-us.org/the-future-of-work-challenges-and-opportunities-for-the-public-sector): 2023-08-24 · Chike Aguh · recording: https://www.youtube.com/watch?v=v4_VL0BBY7c (60 min) · Join Chike Aguh, former Chief Innovation Officer at the US Department of Labor, for a 60-minute virtual workshop, where participants will learn about the problems and challenges facing us in the future of work, as well as positive efforts underway to address these challenges.
- [Assessing the Impact: Evaluation of Public Programs](https://innovate-us.org/evaluating-projects-surveys-and-social-auditing): 2023-06-22 · Deborah Stine · recording: https://www.youtube.com/watch?v=j1bTKEz1Yfg (90 min) · Join Deborah Stine, Founder and Chief Instructor of the Science & Technology Policy Academy, for this 90-minute virtual training, where participants will learn about two important components of evaluating projects: conducting effective surveys and social auditing.
- [How to Write a Generative AI Policy for Your Jurisdiction](https://innovate-us.org/how-to-write-a-generative-ai-policy-for-your-jurisdiction): 2023-06-14 · Santiago Garces · recording: https://www.youtube.com/watch?v=Y4t-EznsPYQ (90 min) · Join Boston's Chief Information Officer, Santiago Garces for this 90-minute virtual training, where participants will learn about how he developed the Boston guidelines on using generative AI in public service.
- [Problem Definition](https://innovate-us.org/problem-definition-june-13-2023): 2023-06-13 · Beth Simone Noveck · recording: https://www.youtube.com/watch?v=afHS4rSal8g · Join us to hear from Beth Noveck, chief innovation officer for the State of New Jersey, about how clearly articulating the problems and root causes of projects that you work on can help you rethink how to address those projects.
- [Persuasive Memo Writing](https://innovate-us.org/persuasive-memo-writing-june-8): 2023-06-08 · Joshua Schoop · recording: https://www.youtube.com/watch?v=Ydr-qSqcRzk (90 min) · Join Joshua Schoop, Principal Director for Technology & Innovation and Director for Day One Project, for this 90-minute virtual training, where participants will learn about strategies for persuasive memo writing in order to help them write the killer memo to advance their work, a current project…
- [AI in Government: Bring Your Questions, We've Got Answers!](https://innovate-us.org/ai-in-government-bring-your-questions-we-ve-got-answers): 2023-06-01 · Alexis Bonnell · recording: https://www.youtube.com/watch?v=tDBcaGSWY1E (90 min) · As a Part 2 to our previous workshop, “What the Heck is ChatGPT? How Generative AI Will Impact Government," we are offering a follow-up session where you can ask the AI questions you're curious about and get answers from expert Alexis Bonnell.
- [What the Heck is ChatGPT? How Generative AI will Impact Government](https://innovate-us.org/what-the-heck-is-chat-gpt-how-generative-ai-will-impact-government): 2023-05-25 · Alexis Bonnell · recording: https://www.youtube.com/watch?v=LjxUjdsXgHQ (90 min) · In this 90-minute virtual training, participants will understand and discuss AI tools, experiment with them, and become more confident in how they work. We will review key AI use cases for government and explore how generative AI might shape government in the future.
- [Expanding Partnerships: Designing Missions for Impact](https://innovate-us.org/creating-powerful-partnerships): 2023-05-09 · Christian Bason · recording: https://www.youtube.com/watch?v=K7IcMAm76L0 (90 min) · Join Christian Bason, CEO of the Danish Design Center, for this 90-minute virtual training, where participants will learn how to forge cross-sector partnerships and engage diverse stakeholders in solving complex social problems.
- [Making the Most of New Technologies While Avoiding the Risks and Pitfalls](https://innovate-us.org/making-the-most-of-new-technologies-while-avoiding-the-risks-and-pitfalls): 2023-05-02 · Santiago Garces · recording: https://www.youtube.com/watch?v=1MPz913JEZQ (90 min) · Join Santiago Garces, Chief Innovation Officer for the City of Boston, in this 90-minute virtual training, where participants will learn about the uses and advantages of new technologies - including big data, AI, chatbots, blockchain, IoT - for public sector workers as well as mitigation strategies…
- [Using Behavioral Insights for the Public Sector](https://innovate-us.org/using-behavioral-insights-for-the-public-sector-april-13): 2023-04-13 · Leah Everist · recording: https://www.youtube.com/watch?v=P-yLm-5gxrA (90 min) · Join Leah Everist, a Senior Advisor for the Behavioral Insights Team, and Marta Garnelo Caamano, Principal Advisor at BIT Americas, for this 90-minute virtual training where participants will learn about behavioral science concepts and explore ways that these behavioral insights can help them…
- [Using Rapid Evidence Review to Find Solutions in Government](https://innovate-us.org/using-rapid-evidence-review-to-find-solutions-in-government): 2023-03-30 · Peter Bragge · recording: https://www.youtube.com/watch?v=gKCogC0EduY (90 min) · Join Peter Bragge, Director of Monash Sustainable Development Institute’s Evidence Review Service (ERS), in this 90-minute virtual training, where participants will learn about rapid evidence review, the skill of quickly getting up to speed on existing solutions to a problem.
- [Conducting Effective and Equitable Community Engagement](https://innovate-us.org/conducting-effective-and-equitable-community-engagement-march-16): 2023-03-16 · Sofía Bosch Gómez · recording: https://www.youtube.com/watch?v=4XK4YkJVJe4 (90 min) · Join Sofía Bosch Gómez, postdoctoral fellow at The Burnes Center for Social Change, in this 90-minute virtual training, participants will learn about processes and tools that allow us to better tap the collective wisdom of our communities in defining our problems and devising innovative solutions.
- [Thinking with Data: Leveraging Analytics to Better Define and Solve Problems](https://innovate-us.org/thinking-with-data-leveraging-analytics-to-better-define-and-solve-problems): 2023-03-09 · Richard Dunks · recording: https://www.youtube.com/watch?v=_D2qL0P7rEg (90 min) · Join Richard Dunks, founder of Datapolitan, in this 90-minute virtual training where we will discuss the features of a data-driven mindset and key elements of a data-driven culture in the public sector.
- [Human-Centered Design for Public Servants](https://innovate-us.org/human-centered-design-february-21): 2023-02-21 · Virginia Hamilton · recording: https://www.youtube.com/watch?v=ggwy4Qcu6vs (90 min) · Join Virginia Hamilton in this 90-minute virtual training on Human-Centered Design, participants will learn how to use design thinking for public problem-solving.
- [Defining Your Problem](https://innovate-us.org/defining-your-problem-february-2): 2023-02-02 · Beth Simone Noveck · recording: https://www.youtube.com/watch?v=Kdd80zrDyAk (90 min) · Join us to hear from Beth Noveck, chief innovation officer for the State of New Jersey, where participants will learn how to narrow down tough problems through creating a hypothesis and defining the root causes.
- [Results Framework: Getting Important Work Done](https://innovate-us.org/results-framework-getting-important-work-done): 2023-01-19 · Steve Kadish · recording: https://www.youtube.com/watch?v=VR7iLmnDAtE (90 min) · Join us to hear from Steve Kadish, former chief of staff to Governor Charlie Baker, where participants will learn about the key concepts in the Results Framework, discuss examples of how it works in reality, learn key tips for successful results, and leave with a new framework and tools to tackle…
- [Effective Measurement and Pilots](https://innovate-us.org/effective-measurement-and-pilots-october-20): 2022-10-20 · Carin Clary, Kate Lawyer · recording: https://www.youtube.com/watch?v=sGHAt9bXyI0 · Join us to hear from Carin Clary and Kate Lawyer, Director and Assistant Director at the Government Performance Lab at Harvard Kennedy School, to learn more about how to determine the right size of a pilot, and how to implement it.
- [Creating a Performance Context with Outcomes, Foresight, Planning, and Risk Management](https://innovate-us.org/creating-a-performance-context-with-outcomes): 2022-10-13 · John Kamensky · recording: https://www.youtube.com/watch?v=WbVZW-RKFHs (90 min) · Join us to hear from John Kamensky, Senior Fellow, IBM Center for The Business of Government, on how to best work with, and across, each of these disciplines to help your decision-makers make informed decisions at different points in the policy cycle.
- [Hacking Bureaucracy](https://innovate-us.org/hacking-bureaucracy-october-6): 2022-10-06 · Marina Nitze, Nick Sinai · recording: https://www.youtube.com/watch?v=o8_m4oJNWHc (90 min) · Join us to hear from Marina Nitze, New Practice Lab fellow at New America, and Nick Sinai, adjunct lecturer in Public Policy at Harvard Kennedy School and a senior fellow at the Belfer Center, about how you can improve your organization through their own stories and those of fellow bureaucracy…
- [Community Engagement - A Case Study and Conversation](https://innovate-us.org/community-engagement-a-case-study-and-conversation-september-28): 2022-09-28 · Allen Lomax · recording: https://www.youtube.com/watch?v=vAKdtIBEVUk (90 min) · Join us to hear from Allen Lomax, former Senior Analyst at the U.S. Government Accountability Office, who will lead the workshop to discuss the process, progress, and opportunities as it relates to Alexandria's Community Health Improvement Plan 2025.
- [Gaining Influence and Getting Buy-In for Innovation](https://innovate-us.org/gaining-influnece-getting-buy-in-september-22): 2022-09-22 · Gina Lucarelli · recording: https://www.youtube.com/watch?v=FuEnjCZGTEI · Join us to hear from Gina Lucarelli, Team Leader at UNDP Accelerator Labs, who has successfully implemented a new way of working in her agency.
- [Introduction to Agile Project Management](https://innovate-us.org/agile-project-management-september-15): 2022-09-15 · Sasha-Ann Thompson , Sheel Shah · recording: https://www.youtube.com/watch?v=8ORKMROY8HI · Join us to hear from Sasha-Ann Thompson and Sheel Shah, Product Managers at 18F, about how agile management practices can be applied to implementing new projects and programs in government.
- [Persuasive Memo Writing](https://innovate-us.org/persuasive-memo-writing-september-8): 2022-09-08 · Joshua Schoop · recording: https://www.youtube.com/watch?v=-3oZBQJSTZU · Join us to hear from Josh Schoop, Director of the Day One Project to learn how to persuade people at every step of the process of implementing your projects.
- [Powerful Partnerships](https://innovate-us.org/powerful-partnerships-august-11): 2022-08-11 · Neil Kleiman · recording: https://www.youtube.com/watch?v=U1lh6HyfsIo · Join us to hear from Neil Kleiman, Director of NYU Wagner Innovation Labs, about how collaboration between private, public, and non-profit sectors have the potential to accomplish far more than any organization from a single sector can do.
- [Behavioral Insights](https://innovate-us.org/behavioral-insights-july-28): 2022-07-28 · Michael Kaemingk · recording: https://www.youtube.com/watch?v=qQrWDdD2470 · Join us to hear from Michael Kaemingk, principal advisor, local & state Government at BIT Americas, about behavioral science concepts and explore tools that can help you develop and test policies and services that encourage individuals to make better decisions.
- [Behavioral Insights](https://innovate-us.org/behavioral-insights-july28): 2022-07-28 · Michael Kaemingk · recording: https://www.youtube.com/watch?v=qQrWDdD2470 (90 min) · Join us to hear from Michael Kaemingk, principal advisor, local & state Government at BIT Americas, about behavioral science concepts and explore tools that can help you develop and test policies and services that encourage individuals to make better decisions.
- [Defining Problems with Data](https://innovate-us.org/defining-problems-with-data-june-30): 2022-06-30 · Eric Reese · recording: https://www.youtube.com/watch?v=C5QyBfCZPp8 · Join us to hear from Eric Reese, former director at the GovEx academy, about how data can be used to help define and solve problems.
- [Human Centered Design: Interviewing and Journey Mapping](https://innovate-us.org/defining-problems-with-people-june-16): 2022-06-16 · Crystal Peñalosa · Join us to hear from Crystal Peñalosa, digital product lead at the New Jersey Office of Innovation, about how involving "users" can help you better understand the nuances of the problem you are trying to solve and place the customer experience at the center of your work.
- [Innovation 101](https://innovate-us.org/innovation-101-may-19): 2022-05-19 · Nick Scott · recording: https://www.youtube.com/watch?v=_GzpKEvWxaA (90 min) · Join us to hear from Nick Scott, former director of Innovation Services at the Canada School for Public Service's Digital Academy, and explore the concept of innovation, reflect on examples and learn about how others in government have tapped the power of innovation to accelerate their work.
- [How to Create and Cultivate a Culture of Innovation](https://innovate-us.org/how-to-create-and-cultivate-a-culture-of-innovation-may-5): 2022-05-05 · Nigel Jacob · recording: https://www.youtube.com/watch?v=ey8bxb-J-EU (90 min) · Join us to hear from Nigel Jacob, Emeritus Co-Founder of the Boston Mayor's Office of New Urban Mechanics, to cover a variety of compelling topics: managing risk, creating the team, and what counts as innovation.
- [Sustainable Neighborhoods Network](https://innovate-us.org/sustainable-neighborhoods-network-april-26): 2022-04-26 · Jonathan Wachtel · recording: https://www.youtube.com/watch?v=JQD-ibaWeOs (90 min) · Join us to hear from Jonathan Wachtel, Sustainability Manager for the City of Lakewood, Colorado, and learn about his journey with the Sustainable Neighborhood Network and lead a discussion on how to mobilize communities in support of your projects in government.
- [Innovation 101](https://innovate-us.org/innovation-101-april-21): 2022-04-21 · Nick Scott · recording: https://www.youtube.com/watch?v=7l8HeneoMzQ (90 min) · Join us to hear from Nick Scott, former director of Innovation Services at the Canada School for Public Service's Digital Academy, and explore the concept of innovation, reflect on examples and learn about how others in government have tapped the power of innovation to accelerate their work.
- [Behavioral Insights](https://innovate-us.org/behavioral-insights-april-14): 2022-04-14 · Lindsay Moore · recording: https://www.youtube.com/watch?v=0ljinThRuVM (90 min) · Join us to hear from Lindsay Moore, Principal Advisor at BIT America, about behavioral science concepts and explore ways that these behavioral insights can help you develop and test policies and services that encourage individuals to make better decisions.
- [Problem Definition](https://innovate-us.org/problem-definition-april-12): 2022-04-12 · Beth Simone Noveck · recording: https://www.youtube.com/watch?v=IM8tcVeyHMA (90 min) · Join us to hear from Beth Noveck, chief innovation officer for the State of New Jersey, about how clearly articulating the problems and root causes of projects that you work on can help you rethink how to address those projects.
- [Fast Field Scanning and Rapid Evidence Review](https://innovate-us.org/fast-field-scanning-and-rapid-evidence-review-march-24): 2022-03-24 · Peter Bragge · recording: https://www.youtube.com/watch?v=gYgEwJbD-Ao · Join us to hear from Peter Bragge, Senior Research Fellow at BehaviourWorks Australia, Monash Sustainability Institute, about how to find solutions that have been tried before, how to assess the success of those solutions, and better evaluate whether solutions that worked elsewhere may help you in…
- [All You Wanted to Know About Artificial Intelligence and Were Afraid to Ask](https://innovate-us.org/all-you-wanted-to-know-about-artificial-intelligence-and-were-afraid-to-ask): 2022-03-22 · Alexis Bonnell · recording: https://www.youtube.com/watch?v=xzKM1ibLeQU · Join us to hear from Alexis Bonnell, Former Head of Innovation at USAID, where she helps demystify AI for "curious" public servants. She will share use cases, lessons learned, easy tools and answers your questions about how to navigate emerging technologies like AI for your mission.
- [Data in Government](https://innovate-us.org/data-in-government-march-17): 2022-03-17 · Afua Bruce · recording: https://www.youtube.com/watch?v=0HglBhA1Ui8 · Join us to hear from Afua Bruce, former chief program officer at DataKind, about how data can be used to help define and solve problems.
- [Behavioral Insights](https://innovate-us.org/behavioral-insights-march-10): 2022-03-10 · Lindsay Moore · recording: https://www.youtube.com/watch?v=bEe2KsIMNfE · Join us to hear from Lindsay Moore, Principal Advisor at BIT America, about behavioral science concepts and explore ways that these behavioral insights can help you develop and test policies and services that encourage individuals to make better decisions.
- [Data Experience Diagnostic: Results > Measures](https://innovate-us.org/data-experience-diagnostic-results-measures-march-8): 2022-03-08 · Marc Hébert · Join us to hear from Marc Hébert, UX/Service Design Manager of the San Francisco Human Services Agency, and learn how to diagnose your team's organizational data practices, prioritize what bite-sized changes to make first, and then develop practical next steps to integrate into your current process…
- [Defining Problems with People: Human-Centered Design](https://innovate-us.org/defining-problems-with-people-human-centered-design-february-24): 2022-02-24 · Emilia Ndely-Ogundipe · recording: https://www.youtube.com/watch?v=SVABlOSCWZo · Join us to hear from Emilia Ndely-Ogundipe, White House Presidential Innovation Fellow, to learn how involving "users" can help you better understand the nuances of the problem you are trying to solve and place the customer experience at the center of your work.
- [Group Facilitation and Conducting Workshops](https://innovate-us.org/group-facilitation-and-conducting-workshops): 2022-02-15 · Chaeny Emanavin · recording: https://www.youtube.com/watch?v=Ro5VE-9X2Ko · Join us to hear from Chaeny Emanavin, Innovation Director for the Center for Data Insights and Innovation at California Health and Human Services, to learn about methods to help find common ground and negotiate paths to agreement.
- [Data in Government](https://innovate-us.org/data-in-government-february-10): 2022-02-10 · Afua Bruce · recording: https://www.youtube.com/watch?v=oltCyT1bdvg · Join us to hear from Afua Bruce, former chief program officer at DataKind, about how data can be used to help define and solve problems.
- [Killer Memos: Effective Memo Writing](https://innovate-us.org/killer-memos-effective-memo-writing-february-8): 2022-02-08 · Joshua Schoop · recording: https://www.youtube.com/watch?v=Ayc-utZunHI · Join us to hear from Josh Schoop, Director of the Day One Project to learn how to persuade people at every step of the process of implementing your projects.
- [Equitable Public Engagement with Technology](https://innovate-us.org/equitable-public-engagement-with-technology-february-3): 2022-02-03 · Alexis Bonnell, Beth Simone Noveck · recording: https://www.youtube.com/watch?v=1XtvpCB8YxE · Join us to hear from Alexis Bonnell, former head of innovation at USAID, to understand why and when collective intelligence can be most helpful, learn about innovative engagement tools, and understand key considerations for collaborating in effective and equitable ways.
- [Human-Centered Design for Managers](https://innovate-us.org/human-centered-design-for-managers-february-1): 2022-02-01 · Beth Simone Noveck, Chaeny Emanavin · recording: https://www.youtube.com/watch?v=GdOKiDXzCik · Join us to hear from Chaney Emanavin, the Innovation Director for the Center for Data Insights and Innovation at California Health and Human Services, to learn how to manage your team's emerging use of human-centered design to deliver great products and services.
- [What now? How the role of Public Servant Leader is Evolving Post Covid and the Digital Revolution](https://innovate-us.org/what-now-how-the-role-of-public-servant-leader): 2022-01-25 · Alexis Bonnell · recording: https://www.youtube.com/watch?v=3ej2Gi3dYsw · Join us to hear from Alexis Bonnell, a long-time public servant, now the Emerging Technology Evangelist at Google for Public service, as she takes almost 2 years of helping Public Servant leaders evolve during COVID and shares what she has learned, the trends she is seeing, and how Public Service…
- [Killer Memos: Effective Memo Writing](https://innovate-us.org/killer-memos-effective-memo-writing-january-20): 2022-01-20 · Joshua Schoop · recording: https://www.youtube.com/watch?v=ztQn_C8F2Lc · Join us to hear from Josh Schoop, Director of the Day One Project to learn how to persuade people at every step of the process of implementing your projects.
- [Equitable Public Engagement with Technology](https://innovate-us.org/equitable-public-engagement-with-technology-december-21): 2021-12-21 · Beth Simone Noveck · Join us to hear from Beth Noveck, chief innovation officer for the State of New Jersey, and learn why and when collective intelligence can be most helpful, learn about innovative engagement tools, and understand key considerations for collaborating in effective and equitable ways.
- [Problem Definition](https://innovate-us.org/problem-definition-december-14): 2021-12-14 · Beth Simone Noveck · Join us to hear from Beth Noveck, chief innovation officer for the State of New Jersey, about how clearly articulating the problems and root causes of projects that you work on can help you rethink how to address those projects.
- [Killer Memos: Effective Memo Writing](https://innovate-us.org/killer-memos-december-7): 2021-12-07 · Joshua Schoop · recording: https://www.youtube.com/watch?v=ztQn_C8F2Lc · Join us to hear from Joshua Schoop, director at the Day One Project, and cover strategies for persuasive memo writing in order to help you write the killer memo to advance your work, a current project or a new idea.
- [Evidence, Data, and Accountability: Evaluating AI-Supported Educational Interventions](https://innovate-us.org/evidence-data-and-accountability-evaluating-ai-supported-educational-interventions): AI for Literacy Achievement · This workshop focuses on how policymakers can assess whether AI-supported literacy initiatives are effective. Participants will examine evidence standards, evaluation frameworks, and data strategies that support informed decision-making and responsible public investment.
- [From Findings to Fixes: Improving Accessibility in Public Digital Services](https://innovate-us.org/from-findings-to-fixes-improving-accessibility-in-public-digital-services): Using AI for Digital Accessibility · This workshop focuses on turning accessibility insights into action. Participants will examine how AI-assisted tools can help prioritize issues, suggest remediations, and support content updates—while ensuring fixes are validated through human testing and inclusive design practices.
- [From Insight to Action: Prototyping and Testing Public Solutions](https://innovate-us.org/from-insight-to-action-prototyping-and-testing-public-solutions): Human-Centered Design · This workshop focuses on turning insights into action through rapid prototyping and testing. Participants will learn how to develop low-risk prototypes, gather meaningful feedback, and iterate solutions in ways that improve services while working within public sector constraints.
- [Analyzing Bids and Promoting Fairness in Evaluation](https://innovate-us.org/analyzing-bids-and-promoting-fairness-in-evaluation): This workshop focuses on how AI can support bid analysis by helping teams organize submissions, identify patterns, and flag potential risks. Participants will explore how to use AI responsibly in evaluation processes, with attention to bias, transparency, documentation, and auditability.
- [Designing Rider Experience: Human-Led Service Improved Through AI-Supported Tools](https://innovate-us.org/designing-rider-experience-human-led-service-improved-through-ai-supported-tools): AI and Public Transportation · This workshop examines how transit teams use AI to enhance rider-facing services, including real-time information, multilingual communication, and accessible digital tools.
- [Designing with New Tools: Using AI to Support Human-Centered Service Design](https://innovate-us.org/designing-with-new-tools-using-ai-to-support-human-centered-service-design): Human-Centered Design · This session explores how AI tools can support human-centered design work, from synthesizing research findings to generating design options and improving accessibility.
- [Designing with People: Foundations of Human-Centered Design in the Public Sector](https://innovate-us.org/designing-with-people-foundations-of-human-centered-design-in-the-public-sector): Human-Centered Design · This introductory session introduces the core principles of human-centered design and how they apply to public challenges. Participants will explore techniques for understanding user needs, framing problems clearly, and designing with—not for—the people affected by public services and policies
- [Drafting and Reviewing RFPs: Using AI to Improve Clarity and Consistency](https://innovate-us.org/drafting-and-reviewing-rfps-using-ai-to-improve-clarity-and-consistency): This session explores how AI can support the drafting and review of RFPs and other procurement documents.
- [Enhancing Operations: Using AI-Assisted Forecasting and Optimization to Support Better Decisions](https://innovate-us.org/enhancing-operations-using-ai-assisted-forecasting-and-optimization-to-support-better-decisions): AI and Public Transportation · This workshop focuses on how operations staff use AI-generated insights to improve routing, scheduling, dispatching, and resource allocation. Participants examine how predictive tools can support on-time performance while ensuring safety, equity, and accountability remain central.
- [Equity, Access, and Public Trust: Designing Inclusive AI Literacy Policies](https://innovate-us.org/equity-access-and-public-trust-designing-inclusive-ai-literacy-policies): AI for Literacy Achievement · This workshop focuses on how policy decisions can either reduce or reinforce disparities in educational outcomes. Participants will explore strategies for ensuring equitable access, protecting student data, engaging communities, and building public trust in AI-supported educational initiatives.
- [Evaluating Accessibility at Scale: Using AI-Assisted Tools Responsibly](https://innovate-us.org/evaluating-accessibility-at-scale-using-ai-assisted-tools-responsibly): Using AI for Digital Accessibility · This session introduces how AI-assisted tools can support accessibility evaluations across large digital ecosystems.
- [From Pilots to Systems: Scaling AI for Literacy Through Policy and Funding](https://innovate-us.org/from-pilots-to-systems-scaling-ai-for-literacy-through-policy-and-funding): AI for Literacy Achievement · This session explores how districts, states, and systems move from pilot programs to sustained implementation. Participants will examine funding mechanisms, procurement strategies, and policy levers that enable scale while maintaining quality and equity.
- [Governing AI for Education: Policy Choices That Shape Outcomes](https://innovate-us.org/governing-ai-for-education-policy-choices-that-shape-outcomes): AI for Literacy Achievement · This session examines the policy decisions that determine how AI is introduced into educational initiatives, including standards setting, accountability, data use, and oversight. Participants will explore how governance choices influence instructional coherence, equity, and long-term sustainability.
- [Making Sense of AI for Public Transportation: A Practical Introduction for Transit Teams](https://innovate-us.org/making-sense-of-ai-for-public-transportation-a-practical-introduction-for-transit-teams): AI and Public Transportation · This introductory session demystifies AI for transit professionals by focusing on what teams can actually do with emerging tools and how to evaluate where they add value.
- [Monitoring Contracts: Using AI to Strengthen Oversight and Accountability](https://innovate-us.org/monitoring-contracts-using-ai-to-strengthen-oversight-and-accountability): This session examines how AI can support contract management after awards are made. Participants will explore how AI-assisted tools can help monitor performance, identify compliance issues, and support ongoing oversight—while reinforcing accountability, documentation, and public trust.
- [Planning Better Mobility: Using AI Insights to Support Equitable, Long-Term Transit Decisions](https://innovate-us.org/planning-better-mobility-using-ai-insights-to-support-equitable-long-term-transit-decisions): AI and Public Transportation · This session explores how planners can use AI-generated insights to analyze travel patterns, strengthen equity analyses, and support long-term mobility planning. Participants learn how to validate outputs with lived experience and integrate AI responsibly into planning processes.
- [Preparing Public Data: AI-Assisted Cleaning and Organization](https://innovate-us.org/preparing-public-data-ai-assisted-cleaning-and-organization): Data Analysis and Visualization with AI · This session focuses on the often time-consuming work of preparing public data for analysis. Participants will explore how AI-assisted tools can help identify inconsistencies, standardize formats, and document assumptions—while maintaining transparency and data integrity in public sector datasets.
- [Session 2](https://innovate-us.org/session-2)
- [Session 3.](https://innovate-us.org/session-3)
- [Strengthening Safety: How Transit Professionals Use AI-Enhanced Monitoring and Prevention](https://innovate-us.org/strengthening-safety-how-transit-professionals-use-ai-enhanced-monitoring-and-prevention): AI and Public Transportation · This session examines how safety professionals use AI-assisted systems to identify risks earlier, respond faster, and monitor conditions—while maintaining human oversight. Participants explore real-world applications, safeguards, and strategies for building public trust and protecting privacy.
- [Sustaining Accessibility: Governance, Accountability, and Continuous Improvement](https://innovate-us.org/sustaining-accessibility-governance-accountability-and-continuous-improvement): Using AI for Digital Accessibility · This session explores how agencies can embed accessibility into ongoing digital operations.
- [Telling the Story: AI-Assisted Data Visualization for Public Audiences](https://innovate-us.org/telling-the-story-ai-assisted-data-visualization-for-public-audiences): Data Analysis and Visualization with AI · This session focuses on translating analysis into clear, accessible visualizations.
- [What worries you about AI? I](https://innovate-us.org/what-worries-you-about-ai-i): What worries you about AI ?

## News (51)

- [Mississippi Announces Partnership with InnovateUS to Bring Responsible AI Training to State Employees](https://innovate-us.org/comms/mississippi-state): 2026-10-20 · Jackson, MS - The State of Mississippi, through the Mississippi Department of Information Technology Services (ITS) , is partnering with InnovateUS to bring free, practical artificial intelligence training opportunities for state employees.
- [City of Sacramento Partners with InnovateUS to Bring Free AI Training to All City Employees](https://innovate-us.org/comms/city-of-sacramento): 2026-09-16 · Partnership provides every city employee access to self-paced courses, live workshops, and multi-session series on responsible AI use in public service InnovateUS and the City of Sacramento have announced a partnership to make free AI training available to all city employees.
- [InnovateUS and City of Issaquah Partner to Build AI Literacy and Readiness Among Municipal Staff](https://innovate-us.org/comms/issaquah-washington): 2026-08-26 · Bonnie McGilpin · Partnership will help City employees build familiarity with AI tools, recognize their use and risks, and make informed decisions as AI becomes more common in the workplace and community InnovateUS today announced a new partnership with the City of Issaquah, Washington, extending the learning…
- [Maryland Office of the Attorney General launches InnovateUS AI Training for Public Sector Legal Professionals](https://innovate-us.org/comms/innovateus-marylandoag): 2026-04-16 · Bonnie McGilpin · New training supports the Office's Strategic Priority to modernize operations, strengthen service delivery, and ensure staff meet updated 2026 continuing education requirements InnovateUS today announced a new partnership with the Maryland Office of the Attorney General (OAG) , marking one of the…
- [State of Alabama Partners with InnovateUS to Launch Statewide Responsible AI Training](https://innovate-us.org/comms/alabama-innovateus-ai-training-launch): 2026-04-08 · Elana Banin · New self‑paced course equips state employees to meet Alabama’s AI governance standards of human oversight, privacy & cybersecurity, transparency, and accountable use MONTGOMERY, AL – April 8, 2026 Seeing the growing opportunity for modern technologies to improve public services, Alabama is…
- [Governor Hochul Delivers Artificial Intelligence Training Tool to the New York State Workforce](https://innovate-us.org/comms/new-york-state-innovateus): 2026-04-06 · Bonnie McGilpin · Governor Kathy Hochul today announced the expansion of artificial intelligence (AI) education and training to the entire New York State workforce, fulfilling a bold and forward-looking 2025 State of the State pledge that ensures over 100,000 hardworking state employees can use AI responsibly to…
- [Delaware Launches New Statewide AI Training for State Employees](https://innovate-us.org/comms/delaware-ai-training-state-employees): 2026-03-19 · Elana Banin · – The State of Delaware has launched a new artificial intelligence (AI) training curriculum for state employees focused on the responsible, effective, and ethical use of AI across state government.
- [DC Becomes First Major U.S. City to Require Responsible AI Training for Government Workforce](https://innovate-us.org/comms/dc-responsible-ai-training-government-workforce): 2026-02-12 · Elana Banin · FOR IMMEDIATE RELEASE February 12, 2026 WASHINGTON, DC — Mayor Muriel Bowser today announced a new mandatory Responsible AI training requirement for all DC Government employees and contractors.
- [InnovateUS and the State of Utah Launch Official AI Training Partnership.](https://innovate-us.org/comms/innovateus-utah-ai-training-partnership): 2025-12-10 · Elana Banin · The State of Utah and InnovateUS are proud to announce an official partnership to expand artificial intelligence (AI) training opportunities for executive-branch state employees.
- [InnovateUS and Salt Lake City Launch Official AI Training Partnership](https://innovate-us.org/comms/innovate-us-and-salt-lake-city-launch-official-partnership): 2025-11-03 · Jessica Silverman · Salt Lake City and InnovateUS are proud to announce an official partnership to provide training for city employees on artificial intelligence (AI) and responsible use.
- [Building Trust Through Engagement: How Courts Can Responsibly Integrate AI in Daily Operations](https://innovate-us.org/comms/building-trust-through-engagement-how-courts-can-responsibly-integrate-ai-in-daily-operations): 2025-10-08 · Jessica Silverman · On October 6, Michael Navin, Principal Court Management Consultant with the National Center for State Courts (NCSC), presented "Stakeholder Development in AI Implementation." Watch the recording here.
- [DuPage County Illinois Partners with InnovateUS](https://innovate-us.org/comms/dupage-county-ilinois-partners-with-innovateus): 2025-10-06 · Jessica Silverman · DuPage County, Illinois, has officially partnered with InnovateUS to provide no-cost, at-your-own-pace training on responsible artificial intelligence (AI) use for its workforce, which will equip county employees with the knowledge they need to use Generative AI tools in their day-to-day work.
- [The AI Policy Legal Shield](https://innovate-us.org/comms/ai-policy-legal-shield): 2025-09-30 · Jessica Silverman · On September 25, Peter Lambrinakos, Director of Public Safety Program, uOttawa Professional Development Institute, and co-founder of the AI Center of Excellence for Justice, Public Safety, and Security, presented "AI Policy Development." Watch the recording here .
- [Meeting People Where They Are: How Human-Centered AI Can Transform Benefit Access](https://innovate-us.org/comms/meeting-people-where-they-are): 2025-09-23 · Jessica Silverman and Agueda Quiroga · Applying for benefits is time-consuming, frustrating, and expensive. Due to the complicated enrollment process, $142 billion in benefit funding goes unspent every year, and eligible families often forfeit critical support that could change their lives for the better.
- [AI Image Generation in Law Enforcement: Powerful Capabilities, Critical Considerations](https://innovate-us.org/comms/ai-image-generation-in-law-enforcement): 2025-09-16 · Jessica Silverman · On September 10, Luis Tomlinson, Unit Head of the Communication Infrastructure Unit, New Jersey State Police, and Ergin Orman, Detective Sergeant First Class, Internet Crimes Against Children Unit, New Jersey State Police, presented "AI in Action: Use Cases and Capabilities in Law Enforcement."…
- [AI is a Power Tool, Not a Decision Maker: Essential Lessons for Law Enforcement](https://innovate-us.org/comms/ai-is-a-power-tool-essential-lessons-for-law-enforcement): 2025-09-15 · Jessica Silverman · On September 4, Mark Genatempo, Senior Fellow at Rutgers University Miller Center on Policing and Community Resilience, presented “AI Fundamentals for Public Safety.” Watch the recording here . Your law enforcement agency just secured funding for new technology initiatives.
- [How to Build Resilience Across State and Public Agencies](https://innovate-us.org/comms/how-to-build-resilience-across-state-and-public-agencies): 2025-09-05 · Jessica Silverman · In an increasingly interconnected world where crises can happen in minutes, government leaders are grappling with a fundamental question: How do we build resilience for the unexpected?
- [Episode 5: Lessons from Utah's Journey from AI Pilot to Implementation with Christian Napier](https://innovate-us.org/comms/uts-journey-from-ai-pilot-to-implementation): 2025-09-02 · Jessica Silverman · On this episode of the InnovateUS podcast, we discuss Utah's use of Artificial Intelligence in government with the state's Director of AI, Christian Napier. Listeners will learn about Utah's Google Gemini pilot and how they scaled the usage of AI to the state's workforce.
- [UX in Government: How to Hire, Build Skills, and Grow Capacity](https://innovate-us.org/comms/ux-in-government-how-to-hire-build-skills-and-grow-capacity): 2025-08-25 · Jessica Silverman · In a recent workshop, InnovateUS collaborated with U.S. Digital Response to bring UX design and research experts who have led projects in the government and private sector.
- [New InnovateUS Fall Workshops on AI for Law Enforcement, AI for Communications Professionals, and AI for Public Engagement](https://innovate-us.org/comms/new-innovateus-fall-workshops-ai): 2025-08-19 · Jessica Silverman · InnovateUS is launching three new workshop series to help public sector professionals navigate critical AI challenges. Each series features practical, one-hour workshops that give you the skills to use AI more effectively in your work. Sign up for one or all at https://innovate-us.org/workshops.
- [Ensuring Successful AI Adoption: Making Vendors Accountable and Trustworthy](https://innovate-us.org/comms/ensuring-successful-ai-adoption-making-vendors-accountable-and-trustworthy): 2025-08-18 · Jessica Silverman · How do governments adopt AI tools that truly serve communities’ needs? In a recent InnovateUS workshop, Thomas Gilbert, Founder and CEO of Hortus AI, offered public service professionals a practical guide to navigating the vendor landscape, evaluating artificial intelligence (AI) tools, and setting…
- [Episode 4: Pennsylvania's Pilot with ChatGPT in Government with Harrison MacRae](https://innovate-us.org/comms/pas-pilot-with-chat-gpt-in-government): 2025-08-05 · Jessica Silverman · In this episode of the InnovateUS podcast, we discuss Pennsylvania's ChatGPT pilot with ⁠ Harrison MacRae ⁠ , Director of Emerging Technologies for the Commonwealth of Pennsylvania.
- [Episode 3: How to Be a Public Sector Leader with Seth Harris](https://innovate-us.org/comms/how-to-be-a-public-sector-leader): 2025-06-24 · Jessica Silverman · In this episode of the InnovateUS podcast, we discuss the traits and skills often associated with leadership with ⁠ Seth Harris ⁠ , Former Acting Secretary of Labor, Former Deputy Assistant to the President, Professor and Senior Fellow at The Burnes Center for Social Change.
- [Coming Soon: InnovateUS to Offer the Training on Responsible AI for Public Sector Legal Professionals](https://innovate-us.org/comms/coming-soon-innovateus-to-offer-training-on-responsible-ai-for-public-sector-legal-professionals): 2025-05-19 · Dane Gambrell, Bonnie McGilpin & Jessica Silverman · InnovateUS is excited to announce "Responsible AI for Public Sector Legal Professionals," two free courses that equip public sector lawyers and legal support staff to safely and responsibly use AI tools and implement AI systems to improve the efficiency and effectiveness of their work while…
- [Episode 2: Informing and Influencing Science and Technology Policy with Dr. Deborah Stine](https://innovate-us.org/comms/informing-and-influencing-science-and-technology-policy): 2025-05-19 · Jessica Silverman · In this episode of the InnovateUS podcast, we discuss policy analysis and the implementation of science and technology policy with ⁠ Dr. Deborah Stine ⁠ from the ⁠ Science and Technology Policy Academy ⁠ . Dr.
- [Episode 1: Innovating in the Public Interest with Anita McGahan](https://innovate-us.org/comms/innovating-in-the-public-interest): 2025-04-22 · Jessica Silverman · In this first episode of the InnovateUS podcast, Jess Silverman talks with ⁠ Anita McGahan ⁠ from ⁠ The Burnes Center from Social Change ⁠ about her InnovateUS workshop series Innovating in the Public Interest: Partnering for Public Good.
- [InnovateUS partners with Minnesota IT Services to provide no-cost training on Artificial Intelligence](https://innovate-us.org/comms/innovateus-partners-with-minnesota-it-services-in-providing-no-cost-training-on-artificial-intelligence): 2025-02-28 · InnovateUS Team · InnovateUS partnered with Minnesota IT Services (MNIT ) to provide no-cost, self-paced training programs for state employees on artificial intelligence (AI).
- [AI in the classroom: Key insights from the Rethinking Reading Workshop Series](https://innovate-us.org/comms/ai-classroom-reading): 2025-02-27 · Agueda Quiroga · When a group of third graders at North Carolina Virtual Academy struggled with reading, their educators tried something different: they introduced AI-powered, gamified learning tools into their summer program. The result?
- [Indianapolis and Marion County Launch AI Training in Partnership with InnovateUS](https://innovate-us.org/comms/indianapolis-and-marion-county-launch-ai-training-in-partnership-with-innovateus): 2025-02-25 · InnovateUS Team & Indianapolis and Marion County · Indianapolis, IN – The Marion County Information Services Agency (ISA) and the City of Indianapolis are proud to announce a partnership with InnovateUS to provide training for city-county employees on artificial intelligence (AI) and responsible use.
- [Implementing responsible AI in government: Colorado's pilot program](https://innovate-us.org/comms/implementing-responsible-ai-in-government-colorados-pilot-program): 2025-02-05 · InnovateUS Team · In a workshop with InnovateUS on January 28, Davyd Smith, IT Director for the State of Colorado Governor’s Office of Information Technology (OIT) and Jamie Kimes, an OIT contractor shared insights on the state’s successful pilot of Google's Gemini Advanced Generative AI (GenAI) tool across state…
- [Utah's journey: Implementing Gemini across state government](https://innovate-us.org/comms/utahs-journey-implementing-gemini-across-state-government): 2025-01-17 · InnovateUS Team · In an era where artificial intelligence is reshaping public sector operations, the State of Utah has emerged as a pioneer in implementing enterprise AI solutions.
- [2024 in review: InnovateUS's year of impact and innovation](https://innovate-us.org/comms/2024-review-innovateus-year-of-impact-and-innovation): 2025-01-06 · Jessica Silverman · As we reflect on 2024 and enter the new year, InnovateUS is proud to share the impact we have made in advancing digital skills and innovation across the public sector.
- [State and local governments share their journey to build AI sandboxes](https://innovate-us.org/comms/state-and-local-governments-share-their-journey-to-build-ai-sandboxes): 2024-12-11 · InnovateUS Team · As artificial intelligence (AI) reshapes how we work, government agencies face a unique challenge: How can they utilize AI responsibly?
- [State of Ohio Partners with InnovateUS to Launch Statewide AI Training](https://innovate-us.org/comms/state-of-ohio-partners-with-innovateus-to-launch-statewide-ai-training): 2024-12-05 · State of Ohio · Recognizing the potential for emerging technologies to improve service delivery to Ohioans, the DeWine-Husted Administration is embracing the potential of AI while balancing the need for responsible, secure, and unbiased development and procurement of AI solutions.
- [Crisis engineering: Transforming organizations through crisis](https://innovate-us.org/comms/crisis-engineering-transforming-organizations-through-crisis): 2024-11-22 · InnovateUS Team · In a recent InnovateUS workshop on November 19, the Layer Aleph team—Mikey Dickerson, Matthew Weaver, and Marina Nitze—introduced participants to the concept of "crisis engineering." This idea is meant to explain the shift in how we think about organizational transformation and crisis response.
- [Transforming Public Sector Leadership: Inside the Results Framework Workshop](https://innovate-us.org/comms/transforming-public-sector-leadership-inside-the-results-framework-workshop): 2024-10-24 · InnovateUS Team · In an era where public sector effectiveness is more crucial than ever, Steve Kadish, former Chief of Staff to Governor Charlie Baker, and current Senior Fellow at the Burnes Center for Social Change recently shared valuable insights at the InnovateUS workshop on "Executing Change and Delivering…
- [InnovateUS expands free, online AI training for public sector with Google.org support](https://innovate-us.org/comms/innovateus-expands-free-online-ai-training-for-public-sector): 2024-10-16 · Jessica Silverman · Artificial intelligence (AI) offers government leaders exciting opportunities to improve public services. However, these advancements also come with potential risks. That's why it's crucial to equip public sector professionals with the knowledge and skills to use AI responsibly.
- [Introducing PI-Squared: Private innovation in the public interest](https://innovate-us.org/comms/introducing-pi-squared:%20Private%20innovation%20in%20the%20public%20interest): 2024-10-01 · Jessica Silverman · In a time when public and private sector collaboration is increasingly crucial to project success, InnovateUS recently hosted a series of three workshops introducing the Pi-Squared (Private Innovation in the Public Interest) initiative.
- [Tackling the cybersecurity workforce challenge in state government: New Jersey, InnovateUS and Google partner to empower public sector leaders with the cyber knowledge to keep us safe](https://innovate-us.org/comms/tackling-the-cybersecurity-workforce-challenge-in-state-government-nj): 2024-10-01 · Chike Aguh & Mike Geraghty · The increasing importance of cybersecurity in the government sector is highlighted by the fact that many government agencies handle vast amounts of sensitive data, including citizen records, financial data, and national security information.
- [Watch Now! Private Innovation in the Public Interest Workshop Series](https://innovate-us.org/comms/watch-now-private-innovation-in-the-public-interest-workshops-with-anita-mcgahan): 2024-09-27 · Anita McGahan · Private Innovation in the Public Interest: Turning Problems into Opportunities for Corporate Engagement In this 60-minute virtual workshop led by Anita McGahan, participants will learn how to build alignment with the private sector, break down problems into actionable initiatives, and build the…
- [Building an ethics ecosystem for AI and big data](https://innovate-us.org/comms/building-an-ethics-ecosystem-for-ai-and-big-data): 2024-09-16 · Jessica Silverman · In a recent InnovateUS workshop, Dr. John Basl from Northeastern University presented a compelling case for the need to develop a comprehensive ethics ecosystem for artificial intelligence (AI) and big data.
- [USDR Showcases AI Prototypes for Government: Project AIDA and GALA](https://innovate-us.org/comms/usdr-showcases-ai-prototypes-for-government-project-aida-and-gala): 2024-08-27 · Jessica Silverman · On August 21, InnovateUS hosted a workshop with members of U.S. Digital Response (USDR).
- [Behavioral science for better government- Key insights from recent InnovateUS workshops in partnership with the Behavioral Insights Team](https://innovate-us.org/comms/behavioral-science-for-better-government-key-insights-from-recent-innovateus-workshops-in-partnership-with-the-behavioral-insights-team): 2024-08-02 · Jessica Silverman · InnovateUS recently hosted a series of illuminating workshops exploring how behavioral science can be leveraged to improve government operations and policy outcomes.
- [InnovateUS launches Responsible AI for Public Professionals: Using Generative AI at Work](https://innovate-us.org/comms/innovateus-launches-responsible-ai-for-public-professionals-using-generative-ai-at-work): 2024-07-11 · The InnovateUS Team · Imagine a world where AI is your trusted assistant, helping you serve the public more effectively and efficiently. With generative AI that world is becoming a reality. Like the Internet before it, AI is one of the most transformative technologies of our lifetime.
- [Applying trauma-informed design to improve government services](https://innovate-us.org/comms/applying-trauma-informed-design-to-improve-government-services): 2024-06-30 · Jessica Silverman · In a recent InnovateUS workshop, Rachael Dietkus , founder of Social Workers Who Design , led public sector participants in a training session discussing the inclusion of trauma-informed design to improve public services.
- [Listen: Building Tech That Doesn’t Suck. The Lever Podcast Talks with Beth Noveck about the IRS Direct File Pilot](https://innovate-us.org/comms/the-lever-podcast-delivers-insight-on-free-tax-filing-program): 2024-06-07 · Aubrey Burgess · SUMMARY: The latest episode of The Lever podcast , "America’s Biggest Tax Scam May Finally End," explores government's technology capabilities and advocates for collaborative efforts between the public and private sectors to prioritize public interests in technology development.
- [Rethinking public engagement in state government with generative AI](https://innovate-us.org/comms/rethinking-public-engagement-with-generative-AI): 2024-05-23 · Jessica Silverman · In a recent InnovateUS workshop, Eric Gordon , Professor of Civic Media at Emerson College and director of the Engagement Lab , discussed how to rethink public engagement in state government using generative AI.
- [Upskilling your workforce for the age of AI](https://innovate-us.org/comms/upskilling-your-workforce-for-the-age-of-ai): 2024-04-05 · Dane Gambrell · On March 28, 2024, Seth Harris , Senior Fellow at the Burnes Center for Social Change and a former top labor advisor to President Biden; and Beth Simone Noveck , Director of the Burnes Center and Director of InnovateUS , talked with Rick Maher , President and CEO of Adaptive Human Capital, LLC., on…
- [InnovateUS releases results of listening series on federal and state AI training needs](https://innovate-us.org/comms/InnovateUS-releases-results-of-listening-series-on-federal-and-state-AI-training-needs): 2024-02-28 · Cristin Dorgelo and Blake Valenta · Feedback will inform free “Responsible AI for Public Professionals” to be available in summer 2024 InnovateUS has concluded a multi-month engagement process with 100+ AI leaders to gather input on the development of a new philanthropically-funded, national online training program on responsible use…
- [InnovateUS partners with U.S. Office of Personnel Management to engage 1,600 interns in digital and innovation trainings](https://innovate-us.org/comms/innovateus-partners-with-us-office-of-personnel-management): 2023-08-21 · InnovateUS Team · In an effort to support our mission of delivering free online learning for public service professionals, InnovateUS , which provides no-cost at-your-own pace and live learning on data, digital and innovation skills, partnered with the U.S.
- [Public service professionals learn how to write generative AI use policy](https://innovate-us.org/comms/public-service-professionals-learn-how-to-write-generative-ai-use-policy): 2023-06-21 · Jessica Silverman · In his second workshop with InnovateUS, Boston’s Chief Information Officer, Santiago (Santi) Garces , explained to public service professionals how he developed the Boston guidelines on using generative artificial intelligence (AI) in public service.

## Research (1)

- [InnovateUS Research: Building the Evidence Base for Public Sector AI & Innovation Skills](https://innovate-us.org/research): 2026-01-26 · InnovateUS partners with more than 40 states and cities across the United States to deliver AI and innovation skills training to public servants. Through our asynchronous courses and workshops, we have gathered data from more than 125,000 government workers in 2025.

## Course resources (4)

- [Designing AI Policy, Projects, and Societal Impact](https://innovate-us.org/resources/designing-ai-policy-projects): Explore advanced topics for legal professionals, including data governance and AI project design, while addressing broader societal challenges.
- [Designing AI Projects in Government](https://innovate-us.org/resources/designing-ai-projects): Course Length: 47 minutes Discover how to expand AI capabilities in government organizations by understanding AI types, identifying high-impact projects, and improving data quality.
- [Human Centered Design](https://innovate-us.org/resources/human-centered-design): Designed by Virginia Hamilton , this course gives participants a substantive overview of the human-centered design framework and offers opportunities to practice applying concepts from the course to your work.
- [Using Generative AI: Everyday Tools and Best Practices](https://innovate-us.org/resources/using-gen-ai): Master GenAI fundamentals for legal professionals, while learning to identify and mitigate risks specific to public sector legal practice.

## Optional

- [GovLab Open Corpus skill](https://github.com/GovLab/open-corpus): a skill for AI assistants that lists what InnovateUS, Reboot Democracy and The GovLab have published, with links to the original pages.
- [Reboot Democracy](https://rebootdemocracy.ai): partner project on how AI can strengthen democratic institutions.
- [The GovLab](https://thegovlab.org): research on governance, data and collective intelligence.