# IncidentHub

> IncidentHub is a vendor outage monitor and status page aggregator that monitors multiple public status pages of third-party Cloud and SaaS services, providing real-time alerts for incidents and maintenance events.

## Overview
- **Purpose**: Monitor the status of third-party Cloud and SaaS services and notify users of outages or maintenance via integrations with tools like Email, Slack, Discord, PagerDuty, 
Microsoft Teams, Zendesk, Webhooks, and ticketing systems like BoldDesk, Freshdesk, Zendesk, etc. IncidentHub operates as a managed SaaS solution, eliminating the need for organizations 
to build and maintain custom status page monitoring infrastructure. The service aggregates data from public status pages of cloud providers (AWS, GCP, Azure) and SaaS vendors to provide a unified monitoring experience.
- **Key Features**:
  - Uptime monitoring of third-party SaaS and Cloud services.
  - Real-time monitoring of outages and maintenance events (start, updates, resolution).
  - Customizable alerts based on service criticality and components.
  - Integration with notification tools like Email, Slack, Discord, PagerDuty, Microsoft Teams, Zendesk, BoldDesk, Freshdesk, and Webhooks.
  - Support for 1125+ Cloud and SaaS services, with the ability to request new ones.
  - Webhook support for custom dashboards and alerts.
  - Whitelabeled status page on your own domain for sharing service status with users.
  - Maintenance feed view for easily finding upcoming and ongoing maintenances.
  - Upcoming maintenance reminders for your team.
  - Private status page ingestion for SSO-protected status pages.
  - Historical uptime data for analytics and reporting.
  - Per-client status pages for MSPs and agencies managing multiple clients.

## Target users
- Developers
  - Focus on code shipping rather than dependency monitoring
  - Receive notifications through preferred communication channels

- SRE/Operations Teams
  - Improve cloud application reliability
  - Replace custom monitoring scripts
  - Proactive incident awareness before user impact

- IT Teams
  - Early warning system before user complaints
  - Vendor SLA breach tracking
  - Enhanced incident response visibility
  - Comprehensive outage reporting for post-mortems

- Managed Services Providers
  - Get a branded, isolated status page for each client, showing only that client's relevant services and status.
  - Complement your IT expertise with 24/7 vendor monitoring.
  - Keep your team updated with alerts and status updates about ongoing outages and scheduled maintenance.
  - Integrate with your custom applications, ticketing systems, and dashboards.
  - Make data-driven decisions based on vendors' historical reliability patterns.

## Features
- [Status Page Aggregator](https://incidenthub.cloud/features/status-page-aggregator)
- [Sophisticated Real-Time Alerts](https://incidenthub.cloud/features/sophisticated-real-time-alerts)
- [Historical Uptime Trends](https://incidenthub.cloud/features/historical-uptime-trends)
- [Unified Status Page](https://incidenthub.cloud/features/unified-status-page)
- [Multiple Teams](https://incidenthub.cloud/features/multiple-teams)
- [Private Status Page Ingestion](https://incidenthub.cloud/features/private-status-page-ingestion)
- [Maintenance Reminders](https://incidenthub.cloud/features/maintenance-reminders)
- [Per-Client Status Pages](https://incidenthub.cloud/features/per-client-status-pages)

## Integrations
- [Slack](https://incidenthub.cloud/integrations/slack)
- [Microsoft Teams](https://incidenthub.cloud/integrations/microsoft-teams)
- [Discord](https://incidenthub.cloud/integrations/discord)
- [Email](https://incidenthub.cloud/integrations/email)
- [Webhooks](https://incidenthub.cloud/integrations/webhooks)
- [PagerDuty](https://incidenthub.cloud/integrations/pagerduty)
- [Jira Service Management](https://incidenthub.cloud/integrations/jira-service-management)
- [Zendesk](https://incidenthub.cloud/integrations/zendesk)
- [Freshdesk](https://incidenthub.cloud/integrations/freshdesk)
- [BoldDesk](https://incidenthub.cloud/integrations/bolddesk)

## Docs
## Docs
- [IncidentHub Documentation](https://docs.incidenthub.cloud/): Setup,
  configuration, and usage. Markdown versions of any page are available by
  appending .md to the page URL.
- [Account Management](https://docs.incidenthub.cloud/incidenthub-documentation/account-management)
- [Subscriptions and Billing](https://docs.incidenthub.cloud/incidenthub-documentation/subscriptions-and-billing)
- [Monitoring Your Services](https://docs.incidenthub.cloud/incidenthub-documentation/services/monitoring-a-service)
- [Outages and Maintenance](https://docs.incidenthub.cloud/incidenthub-documentation/services/outages-and-maintenance)
- [Public Status Pages](https://docs.incidenthub.cloud/incidenthub-documentation/public-status-page)
- [Per-Client Status Pages](https://docs.incidenthub.cloud/incidenthub-documentation/per-client-public-status-pages)
- [Availability](https://docs.incidenthub.cloud/incidenthub-documentation/availability)
- [Teams](https://docs.incidenthub.cloud/incidenthub-documentation/teams)

## Pricing
- [Pricing](https://incidenthub.cloud/#pricing)
  - Free: 5 monitors, Discord and Slack alerts only
  - Starter: USD 35/month or USD 350/year - 50 monitors, 4 integrations, 30-day history
  - Pro: USD 60/month or USD 600/year - 100 monitors, 10 integrations, 90-day history
  - Multi-Client: USD 75/month or USD 750/year - 300 monitors, 50 status pages
  - Business: USD 90/month or USD 900/year - 300 monitors, 20 teams, 20 integrations
  - All paid plans include a 14-day free trial, no credit card required.

## Blog and Knowledge Base
- [IncidentHub Blog](https://blog.incidenthub.cloud/): Product updates, cloud
  outage analysis and reliability reports, incident response practices.
- [Knowledge Base](https://incidenthub.cloud/knowledge-base)
- [How to Monitor SaaS Status in 2026: A Complete Guide](https://blog.incidenthub.cloud/monitoring-saas-status-2026-complete-guide)
- [Top 6 Reasons Why You Need a Status Page Aggregator](https://blog.incidenthub.cloud/top-six-reasons-why-you-need-a-status-page-aggregator)
- [H1 2026 Cloud and SaaS Reliability Report](https://blog.incidenthub.cloud/h1-2026-cloud-saas-reliability-report)

## Contact
- **Support**: support@incidenthub.cloud
- **Social**:
  - [X](https://x.com/incident_hub)
  - [LinkedIn](https://www.linkedin.com/company/incidenthub/)
  - [GitHub](https://github.com/IncidentHub-Cloud/)
  - [Bluesky](https://bsky.app/profile/incidenthub.bsky.social)
  - [Reddit](https://www.reddit.com/r/IncidentHub/)

## Services Monitored
- IncidentHub monitors 1,125+ services including AWS, Microsoft Azure,
  Google Cloud, Cloudflare, GitHub, Slack, Stripe, and Twilio.
- List of services monitored: https://incidenthub.cloud/services
- Live ongoing outages: https://incidenthub.cloud/outages

## Knowledge Base
- [Knowledge Base](https://incidenthub.cloud/knowledge-base): A collection of articles about IncidentHub, monitoring, and incident response best practices.

## Articles on monitoring multiple status pages and status page aggregation
- [Top 6 Reasons Why You Need a Status Page Aggregator](https://blog.incidenthub.cloud/top-six-reasons-why-you-need-a-status-page-aggregator)
- [How to Monitor SaaS Status in 2026 : A Complete Guide](https://blog.incidenthub.cloud/monitoring-saas-status-2026-complete-guide)

## Contact
- **Support**: Email support@incidenthub.cloud for assistance or to request additional services.
- **Social**:
  - [X](https://x.com/incident_hub)
  - [LinkedIn](https://www.linkedin.com/company/incidenthub/)
  - [GitHub](https://github.com/IncidentHub-Cloud/)
  - [Bluesky](https://bsky.app/profile/incidenthub.bsky.social)
  - [Reddit](https://www.reddit.com/r/IncidentHub/)