# HeyDrop Help Center

> Get started with Your Digital Business Card

## HeyDrop Mobile App

- [How to use the app? Video Explainer](https://docs.heydrop.app/en/articles/9281101-how-to-use-the-app-video-explainer.md)
- [AI Scanner: scan business cards and event badges](https://docs.heydrop.app/en/articles/14094155-ai-scanner-scan-business-cards-and-event-badges.md): How to turn paper business cards and conference badges into contacts with the AI Scanner, scan limits, and fixes when scanning doesn't work.
- [Contacts: collect, add, edit, export and sync to iPhone](https://docs.heydrop.app/en/articles/14094159-contacts-collect-add-edit-export-and-sync-to-iphone.md): How HeyDrop collects contacts from your card, how to add and edit contacts, rate leads, export a CSV and sync contacts to your iPhone.
- [Apple Wallet card: add, update and choose a design](https://docs.heydrop.app/en/articles/9238460-apple-wallet-card-add-update-and-choose-a-design.md): How to add your HeyDrop card to Apple Wallet, update it after changes, choose a pass design, and use it to share.
- [Sharing your card: QR code, link, offline and AirDrop](https://docs.heydrop.app/en/articles/9127478-sharing-your-card-qr-code-link-offline-and-airdrop.md): All the ways to share your HeyDrop card in person and remotely, including offline sharing without internet.
- [Personal details: name, job title, email, phone and photo](https://docs.heydrop.app/en/articles/9127547-personal-details-name-job-title-email-phone-and-photo.md): How to edit the name, job title, email, phone number and photo shown on your HeyDrop card.
- [Company details](https://docs.heydrop.app/en/articles/9238405-company-details.md): How to add your company name, website, address, phone and email to your HeyDrop card.
- [Card design, logo and colors](https://docs.heydrop.app/en/articles/9238407-card-design-logo-and-colors.md): How to choose a card design, upload your logo, set brand colours, import branding from your website, and what's free vs Pro.
- [Links, social media and buttons on your card](https://docs.heydrop.app/en/articles/9238410-links-social-media-and-buttons-on-your-card.md): How to add, edit, reorder, hide and delete the buttons on your card: links, phone, email, SMS, maps, payments, booking, text and social icons.
- [Custom card URL](https://docs.heydrop.app/en/articles/9238412-custom-card-url.md): How to claim a personal link like heydrop.me/yourname for your card, and what happens to your QR code.
- [Multiple cards: create, switch and delete](https://docs.heydrop.app/en/articles/9238431-multiple-cards-create-switch-and-delete.md): How to create more than one card, switch between them, delete a card, and how many cards each plan allows.
- [Cards for my team](https://docs.heydrop.app/en/articles/9238444-cards-for-my-team.md): How to get HeyDrop cards for your colleagues from the app, and where team cards are managed.
- [Getting started with HeyDrop](https://docs.heydrop.app/en/articles/9176455-getting-started-with-heydrop.md): What HeyDrop does, how to create your digital business card, and a tour of the app's four tabs.
- [Signing in, login methods and "my cards are gone"](https://docs.heydrop.app/en/articles/17592998-signing-in-login-methods-and-my-cards-are-gone.md): How HeyDrop sign-in works, why using a different login method shows an empty account, and how to get back to your cards.
- [Lock Screen QR code](https://docs.heydrop.app/en/articles/17592999-lock-screen-qr-code.md): Show your HeyDrop QR code on your iPhone Lock Screen and Dynamic Island so you can share without unlocking.
- [I paid but Pro features are still locked](https://docs.heydrop.app/en/articles/17593000-i-paid-but-pro-features-are-still-locked.md): Step-by-step fixes when you were charged for HeyDrop Pro but the app still shows Upgrade, the paywall or locked designs.
- [Delete your HeyDrop account and data](https://docs.heydrop.app/en/articles/17593001-delete-your-heydrop-account-and-data.md): How to permanently delete your HeyDrop account, what gets deleted, and what you must cancel separately.
- [FAQ: language, NFC, widgets, Android and more](https://docs.heydrop.app/en/articles/17593003-faq-language-nfc-widgets-android-and-more.md): Quick answers about app language, NFC tap sharing, physical NFC cards, widgets, Android, data storage and other common questions.
- [Login code not arriving and other app troubleshooting](https://docs.heydrop.app/en/articles/17593004-login-code-not-arriving-and-other-app-troubleshooting.md): Fixes for missing login codes, "Invalid code", "We couldn't load your data", Apple/Google sign-in errors and other common app problems.
- [Subscriptions, billing, receipts, cancelling and refunds](https://docs.heydrop.app/en/articles/9480770-subscriptions-billing-receipts-cancelling-and-refunds.md): How HeyDrop Pro is billed, where to find receipts, and how to cancel, change plan, update payment or request a refund — all self-service.
- [Free vs Pro: what's included](https://docs.heydrop.app/en/articles/14094162-free-vs-pro-what-s-included.md): What you get on HeyDrop's free plan and with HeyDrop Pro, how to upgrade, and what happens if Pro ends.

## HeyDrop Teams

- [What is HeyDrop Teams?](https://docs.heydrop.app/en/articles/14090742-what-is-heydrop-teams.md): An overview of HeyDrop Teams — the web platform for managing digital business cards across your entire company.
- [Getting Started with HeyDrop Teams](https://docs.heydrop.app/en/articles/14090750-getting-started-with-heydrop-teams.md): A quick-start guide to setting up HeyDrop Teams for your company.
- [Creating Cards and Adding Team Members](https://docs.heydrop.app/en/articles/14090755-creating-cards-and-adding-team-members.md): How to create digital business cards for your team members and send them invitation emails.
- [Editing a Card — Personal Details and Company Details](https://docs.heydrop.app/en/articles/14090772-editing-a-card-personal-details-and-company-details.md): How to edit a team member's card — updating personal information, job title, company details, and contact info.
- [Adding Links to a Card](https://docs.heydrop.app/en/articles/14090780-adding-links-to-a-card.md): How to add and manage links on a team member's digital business card — websites, social media, booking links, and more.
- [Customizing Card Appearance and Templates](https://docs.heydrop.app/en/articles/14090794-customizing-card-appearance-and-templates.md): How to set the logo, brand color, and card design template for each team member's digital business card.
- [Setting Up Apple Wallet and Google Wallet Cards](https://docs.heydrop.app/en/articles/14090801-setting-up-apple-wallet-and-google-wallet-cards.md): How to configure and download Apple Wallet and Google Wallet passes for team member cards.
- [Setting a Custom Card URL](https://docs.heydrop.app/en/articles/14090813-setting-a-custom-card-url.md): How to set a custom, memorable URL for a team member's digital business card \(e.g. heydrop.me/jane\).
- [Downloading QR Codes for Team Cards](https://docs.heydrop.app/en/articles/14090821-downloading-qr-codes-for-team-cards.md): How to download a QR code for any team member's digital business card.
- [Setting Default Branding and Company Info](https://docs.heydrop.app/en/articles/14090829-setting-default-branding-and-company-info.md): How to set company-wide default branding — logo, brand color, card template, and company details — so new cards are pre-populated automatically.
- [How Team Contacts Work](https://docs.heydrop.app/en/articles/14090840-how-team-contacts-work.md): Understanding how HeyDrop Teams tracks and manages contacts captured by your team members.
- [Exporting Team Contacts to CSV](https://docs.heydrop.app/en/articles/14090848-exporting-team-contacts-to-csv.md): How to export all team contacts to a CSV file for use in spreadsheets or other tools.
- [HeyDrop Teams Plans and Pricing](https://docs.heydrop.app/en/articles/14090851-heydrop-teams-plans-and-pricing.md): Overview of HeyDrop Teams plans: Small, Medium and Large Teams, minimum card counts and what's included.
- [What Happens When You Reach Your Card Limit](https://docs.heydrop.app/en/articles/14090859-what-happens-when-you-reach-your-card-limit.md): What to do when you've hit the maximum number of cards on your current plan.
- [HubSpot CRM Integration](https://docs.heydrop.app/en/articles/14019413-hubspot-crm-integration.md): How to connect HeyDrop Teams to HubSpot, choose what syncs, and disconnect or uninstall the HeyDrop Contacts Integration app.
- [Joining your company's team in the HeyDrop app](https://docs.heydrop.app/en/articles/17593005-joining-your-company-s-team-in-the-heydrop-app.md): For team members: how to accept a HeyDrop Teams invitation on your phone, find your team card, and what you can edit.
- [Buying a Team plan in the iPhone app vs on the web](https://docs.heydrop.app/en/articles/17593006-buying-a-team-plan-in-the-iphone-app-vs-on-the-web.md): The difference between Team plans bought in the HeyDrop iPhone app and HeyDrop Teams on the web, and what to do after buying in the app.
- [Getting help with HeyDrop Teams](https://docs.heydrop.app/en/articles/17593007-getting-help-with-heydrop-teams.md): How HeyDrop Teams customers and admins reach a person on our team, and what to include so we can help fast.