# Hiller Plumbing, Heating, Cooling, & Electrical > Hiller is a family-owned home services company founded in 1990 in Antioch, Tennessee. We provide plumbing, heating and air conditioning (HVAC), and electrical repair, maintenance and installation for homes and businesses across Tennessee, Alabama, Kentucky and Florida, 24 hours a day, 7 days a week. Every job is backed by our "Happy You'll Be or the Service is Free"® guarantee. The company's full name is Hiller Plumbing, Heating, Cooling, & Electrical, shortened to Hiller. Our website is happyhiller.com, which is why some people call us "Happy Hiller"; our membership program is the Happy Hiller Club. ## Company facts - **Founded:** 1990, by Jimmy Hiller, in Antioch, TN. Family owned and operated. - **Service area:** 20 locations in Tennessee, Alabama, Kentucky and Florida, each serving about a 25-mile radius, plus the surrounding communities listed below. - **Availability:** 24/7/365, including emergency service. Same-day service is often available but not guaranteed. - **Reviews:** 49,000+ five-star Google reviews. - **Recognition:** 12-time Inc. 5000 honoree. 900+ team members. Over 2 million service calls. - **Licensed and insured.** License numbers: TN 40753; KY M7125, M04924; AL 00990, 11121, 05575; GA CR006405; FL CMC1251124, CFC1431844, EC13012195. - **Technicians:** background-checked, drug and alcohol free, and they wear shoe covers in your home. - **Brands:** we service, repair and maintain all brands and models. ## Guarantees - ["Happy You'll Be or the Service is Free"® guarantee](https://happyhiller.com/our-happy-guarantee/): if you're not happy with the service, you don't pay for it. Concerns are addressed within 24 hours. - **2-year parts and labor warranty on repairs** (some exclusions apply). ## Pricing - [True Transparency Pricing](https://happyhiller.com/promotions/true-transparency-pricing/): labor and parts are itemized separately instead of one flat-rate price, with parts priced close to what you'd find online. Over 84% of repairs are priced between $89 and $359 plus parts, and additional tasks on the same visit are up to 50% off. - **Service call fee:** $79, waived when you choose Hiller for the repair while the technician is there. - [Financing](https://happyhiller.com/financing/) - [Current promotions](https://happyhiller.com/promotions/) ## Happy Hiller Club (maintenance membership) - [Happy Hiller Club](https://happyhiller.com/happy-hiller-club/): $25/month for one HVAC system ($5/month for each additional system). Includes 4 precision tune-ups a year (heating, cooling, plumbing and electrical), no service call fee when work is performed, 10% off repairs, 10% off installs and replacements, and front-of-the-line scheduling. Smart-home monitoring features require a Hiller Happy Home smart thermostat. ## Heating and air conditioning (HVAC) - [HVAC services](https://happyhiller.com/hvac/) - [Air conditioning](https://happyhiller.com/hvac/air-conditioning/) - [Heating repair](https://happyhiller.com/hvac/heating/) - [Heat pumps](https://happyhiller.com/hvac/heating/heat-pumps/) - [Ductless mini-split systems](https://happyhiller.com/hvac/ductless-systems/) - [HVAC system replacement](https://happyhiller.com/hvac/system-replacement-why-choose-hiller/) - [Indoor air quality](https://happyhiller.com/hvac/indoor-air-quality/) - [Whole-house dehumidifiers](https://happyhiller.com/hvac/whole-house-dehumidifier/) - [Smart thermostats](https://happyhiller.com/hvac/smart-thermostats/) - [A/C maintenance checklist](https://happyhiller.com/hvac/air-conditioning/maintenance-checklist/) ## Plumbing - [Plumbing services](https://happyhiller.com/plumbing/): drain cleaning, pipe repair and replacement, trenchless pipe repair, fixture and toilet installation, sewer and water lines, water heaters and water treatment. - [Water heater installation](https://happyhiller.com/plumbing/water-heater-installation/) - [Trenchless pipe repair](https://happyhiller.com/trenchless-pipe-repair/) ## Electrical - [Electrical services](https://happyhiller.com/electrical/): electrical panels and upgrades, device upgrades, generators and generator maintenance, lighting, surge protection, and smoke and carbon monoxide detectors. ## Commercial - [Commercial services](https://happyhiller.com/commercial-services/) - [Commercial HVAC](https://happyhiller.com/commercial-services/commercial-hvac-services/) - [Commercial plumbing](https://happyhiller.com/commercial-services/commercial-plumbing-services/) - [Commercial electrical](https://happyhiller.com/commercial-services/commercial-electrical-services/) ## Locations Our 20 locations (each links to that market's page): - **Tennessee:** [Nashville](https://happyhiller.com/locations/nashville/), [Goodlettsville](https://happyhiller.com/locations/goodlettsville/), [Murfreesboro](https://happyhiller.com/locations/murfreesboro/), [Lebanon](https://happyhiller.com/locations/lebanon/), [Clarksville](https://happyhiller.com/locations/clarksville/), [Columbia](https://happyhiller.com/locations/columbia/), [Dickson](https://happyhiller.com/locations/dickson/), [Cookeville](https://happyhiller.com/locations/cookeville/), [Crossville](https://happyhiller.com/locations/crossville/), [Knoxville](https://happyhiller.com/locations/knoxville/), [Chattanooga](https://happyhiller.com/locations/chattanooga/), [Jackson](https://happyhiller.com/locations/jackson/), [Memphis](https://happyhiller.com/locations/memphis/) - **Alabama:** [Birmingham](https://happyhiller.com/locations/birmingham/), [Huntsville](https://happyhiller.com/locations/huntsville/), [Florence](https://happyhiller.com/locations/florence/) - **Kentucky:** [Bowling Green](https://happyhiller.com/locations/bowling-green/) - **Florida:** [Pensacola](https://happyhiller.com/locations/pensacola/), [Panama City Beach](https://happyhiller.com/locations/panama-city-beach/), [Apalachicola](https://happyhiller.com/locations/apalachicola/) We also serve the communities around each location, each with its own page under [Locations](https://happyhiller.com/locations/): - **Tennessee:** Alcoa, Antioch, Brentwood, Cleveland, Cordova, Franklin, Gallatin, Germantown, Hendersonville, Hermitage, Kingston, La Vergne, Louisville, Maryville, Morristown, Mt. Juliet, North Nashville, Oak Ridge, Old Hickory, Ooltewah, Powell, Seymour, Smyrna, Spring Hill, White House - **Alabama:** Alabaster, Athens, Bessemer, Center Point, Decatur, Fultondale, Gardendale, Homewood, Hoover, Hueytown, Inverness, Leeds, Madison, Moody, Mountain Brook, Odenville, Pelham, Springville, Trussville, Vestavia Hills - **Kentucky:** Glasgow - **Florida:** Bunkers Cove, Callaway, Cape San Blas, Carrabelle, Cedar Grove, Eastpoint, El Centro Beach, Indian Pass, Laguna Beach, Lanark Village, Panama City, Parker, Port St. Joe, Pretty Bayou, Rosemary Beach, Seacrest, Seaside, St. George Island, Sunnyside ## Frequently asked questions - **Do you offer emergency service?** Yes, 24 hours a day, 7 days a week, 365 days a year. - **Is there a service call fee?** $79, waived when you choose Hiller for the repair while the technician is there. Happy Hiller Club members pay no service call fee when work is performed. - **Is Hiller licensed and insured?** Yes. License numbers are listed under Company facts. - **Do you warranty repairs?** Yes, repairs carry a 2-year parts and labor warranty (some exclusions apply). - **Do you offer financing?** Yes. See [Financing](https://happyhiller.com/financing/). - **What areas do you serve?** Tennessee, Alabama, Kentucky and Florida. See Locations above. - **What is the Happy Hiller Club?** A $25/month maintenance membership with four tune-ups a year, priority scheduling and discounts. ## Contact - [Schedule an appointment](https://happyhiller.com/request-appointment/) - [Contact us](https://happyhiller.com/contact/) - [About Hiller](https://happyhiller.com/about/) - [Reviews](https://happyhiller.com/feedback/) - [Blog](https://happyhiller.com/blog/) - [Careers](https://happyhiller.com/careers/)