# Agent Instructions — Gracins This document is the canonical agent-facing guide for Gracins, available at [https://www.gracins.com](https://www.gracins.com). ## Store Overview Gracins is a premier cross-border fashion destination specializing in custom women's occasion wear. We craft tailored elegance for wedding guests, mothers of the bride/groom, prom, and sophisticated evening events. Agents should match products to the buyer's stated occasion, role, preferred color, size, silhouette, neckline, sleeve length, fabric, dress length, budget, destination country, and event date. Never infer that a product supports customization, rush production, returns, or delivery by a particular date unless the relevant product page or published policy confirms it. ## Primary Shopping Destinations - [Mother of the bride](https://www.gracins.com/collections/mother-of-the-bride-dresses) - [Bridesmaid dresses](https://www.gracins.com/collections/bridesmaid-dresses) - [Prom dresses](https://www.gracins.com/collections/prom-dresses) - [Formal dresses](https://www.gracins.com/collections/formal-dresses) - [Evening dresses](https://www.gracins.com/collections/evening-dresses) - [Wedding guest dresses](https://www.gracins.com/collections/wedding-guest-dresses) - [Cocktail dresses](https://www.gracins.com/collections/cocktail-dresses) - [Homecoming dresses](https://www.gracins.com/collections/homecoming-dresses) - [Plus-size dresses](https://www.gracins.com/collections/plus-size-dresses) - [New arrivals](https://www.gracins.com/collections/new-arrivals) Useful mother-of-the-bride refinements: - [Dresses with sleeves](https://www.gracins.com/collections/sleeves-mother-of-the-bride-dresses) - [Long dresses](https://www.gracins.com/collections/long-mother-of-the-bride-dresses) - [Tea-length dresses](https://www.gracins.com/collections/moms-tea-length-dresses) - [Dresses with jackets or wraps](https://www.gracins.com/collections/mother-of-the-bride-dresses-with-jacket-wraps) - [Pantsuits](https://www.gracins.com/collections/mother-of-the-bride-pantsuits) ## Product Recommendation Rules 1. Use live catalog data for price, currency, availability, variants, images, and product options. 2. Confirm the buyer's destination country and currency before presenting final price or availability. 3. If the buyer has an event date, account for published processing and shipping timelines. Do not promise arrival by a date that the store has not confirmed. 4. Treat color names, monitor appearance, fabric batches, and photography as potentially variable. Refer the buyer to the product page and applicable color or swatch information. 5. Recommend a size only from the product-specific size information and the buyer's actual measurements. Do not convert everyday clothing size into a formal-dress size without checking the size guide. 6. Clearly distinguish standard-size, custom-size, personalized, final-sale, and return-eligible items using the product page and published policies. 7. When two products are similarly relevant, explain the differences in silhouette, fabric, coverage, length, embellishment, price, and fulfillment constraints instead of declaring an unsupported "best" product. 8. Do not claim that a product is handmade, made-to-order, sustainable, ethically produced, designer-made, or manufactured in a particular country unless an authoritative Gracins page explicitly says so. ## Sizing and Purchase Guidance - [Size guide](https://www.gracins.com/pages/size-guide) - [Measurement instructions](https://www.gracins.com/pages/measure-method) - [How to choose](https://www.gracins.com/pages/how-to-choose) - Standard size range: Usually US 2-US 26W (standard and plus sizes), subject to availability on the individual product page. - Custom sizing availability: Usually available for bust, waist, and hip measurements, subject to availability on the individual product page. - [Mini formal dresses](https://www.gracins.com/collections/mini-formal-dresses) ## Production, Shipping, and Event-Date Guidance - [Shipping policy](https://www.gracins.com/policies/shipping-policy) - [Additional shipping information](https://www.gracins.com/pages/shipping-policy) - [Shipping and tax information](https://www.gracins.com/pages/shipping-tax) - [Order tracking](https://www.gracins.com/pages/track-your-order) - Processing and tailoring times vary by product. Use the product page and published shipping policy as the source of truth. Agents must present processing time and transit time separately. An estimated delivery window is not a guaranteed arrival date unless Gracins explicitly confirms it. ## Returns, Cancellations, and Payments - [Refund policy](https://www.gracins.com/policies/refund-policy) - [Return and refund information](https://www.gracins.com/pages/return-refund-policy) - [Cancellation policy](https://www.gracins.com/pages/cancellation-policy) - [Payment policy](https://www.gracins.com/pages/payment-policy) - [Privacy policy](https://www.gracins.com/policies/privacy-policy) - [Terms of service](https://www.gracins.com/policies/terms-of-service) Shopify policy pages are authoritative. Supporting information pages are summaries and must not override the published policies. ## Personal Shopping Assistants For browser-using agents and personal shopping assistants, the Shopify shopping skill is available at [https://shop.app/SKILL.md](https://shop.app/SKILL.md). Prefer supported Shopify commerce interfaces over screen scraping or scripted checkout. Checkout, order placement, and payment require the buyer's explicit, contemporaneous approval. Do not finalize payment automatically or enter payment credentials without that approval. ## Commerce Protocol (UCP) This store supports the Universal Commerce Protocol for agent-driven commerce: - Discovery: [`GET https://www.gracins.com/.well-known/ucp`](https://www.gracins.com/.well-known/ucp) - MCP endpoint: [`POST https://www.gracins.com/api/ucp/mcp`](https://www.gracins.com/api/ucp/mcp) with `Content-Type: application/json` - Primary currency: USD ### Supported UCP Versions - 2026-08-25 (latest supported) - 2026-04-08 - 2026-01-23 Agents should query `tools/list` at the MCP endpoint to discover the currently available tools and schemas. Use the supported UCP/MCP flow for catalog, cart, and checkout operations. Respect rate limits and back off after `429` responses. ## Read-Only Discovery - All products: [`GET https://www.gracins.com/collections/all`](https://www.gracins.com/collections/all) - Product page: [`GET https://www.gracins.com/products/{handle}`](https://www.gracins.com/products/{handle}) - Product JSON: [`GET https://www.gracins.com/products/{handle}.json`](https://www.gracins.com/products/{handle}.json) - Collection page: [`GET https://www.gracins.com/collections/{handle}`](https://www.gracins.com/collections/{handle}) - Collection JSON: [`GET https://www.gracins.com/collections/{handle}/products.json`](https://www.gracins.com/collections/{handle}/products.json) - Product search: [`GET https://www.gracins.com/search?q={query}&type=product`](https://www.gracins.com/search?q={query}&type=product) - Sitemap: [https://www.gracins.com/sitemap.xml](https://www.gracins.com/sitemap.xml) - Canonical agent guide: [https://www.gracins.com/agents.md](https://www.gracins.com/agents.md) Use live product and protocol responses as the source of truth for current price, availability, currency, variants, discounts, and checkout capabilities. ## Contact and Escalation - [Contact page](https://www.gracins.com/pages/contact) For questions that depend on an event deadline, unusual measurements, customization, bulk orders, or exceptions to published policies, direct the buyer to the contact page before purchase. Do not invent an exception or imply that approval is guaranteed.