# Gorilla Dash

> Gorilla Dash is an all-in-one platform for running a franchise network: brand-controlled location websites, CRM and lead management, email and SMS marketing that franchisees can localise, reputation management, call tracking, POS data pulled into network and per-location reporting, support tickets, recruitment, training and internal communications. Head office keeps brand control and network-wide visibility; every franchisee gets one login and simple tools for their own location. Priced per location, from US$52 per month.

Gorilla Dash is built for franchisors and multi-location brands (signage and print, food and beverage, home services, fitness and wellness, retail and showrooms) and replaces the six to ten separate subscriptions most networks stitch together: CRM, email platform, review management, BI dashboards, franchise intranet, support ticketing, website hosting and SMS provider. Every module reads the same customer, location and sales records.

Gorilla Dash does not draft the legal text of a franchise disclosure document (FDD) and does not do field-audit checklists. Its franchise ERP modules track FDD disclosure and registration, define and protect territories, calculate and collect royalties, run the franchise development pipeline and manage store openings; franchise development managers use it as the corporate CRM for the franchise-sales pipeline, lead routing and attribution, and network-wide visibility. It connects to existing POS, sales and CRM systems rather than replacing them, and does not replace accounting, payroll or inventory software.

The product name is two words: "Gorilla Dash". The company is Gorilla Dash Solutions, Inc., founded in 2016, with customers across the United States, Australia, Europe, Africa and Asia.

## Platform

- [Home](https://gorilladash.com/): Overview of the platform and who it is for.
- [Features](https://gorilladash.com/features): Every module: websites, CRM, email and SMS marketing, reputation, call tracking, reporting, support tickets, recruitment, training, communications, online and branded stores.
- [Pricing](https://gorilladash.com/pricing): Single all-in-one plan priced per location per month, including 24/7 support.
- [Integrations](https://gorilladash.com/integrations): POS and sales-system connectors (including Toast, NCR Aloha, ezCater and CoreBridge), Zoho, HubSpot, Salesforce, Zapier, webhooks and an open API.
- [Open platform](https://gorilladash.com/open-platform): Open API and custom integrations.
- [Marketing automations](https://gorilladash.com/marketing-automations): Customer-journey automations — lead nurturing, new-customer onboarding, AI-powered lapsed-customer check-ins and reply handling.
- [Security](https://gorilladash.com/security): Security practices and data handling.
- [Franchise website design](https://gorilladash.com/franchise-website-design): Brand-controlled websites for every location, managed from head office.

## Solutions

- [Franchise management software](https://gorilladash.com/franchise-management-software): What franchise management software is, how it differs from franchise development software and generic business tools, and a requirements checklist. The parent page for the CRM, marketing, reporting and operations pages below.
- [Franchise CRM](https://gorilladash.com/franchise-crm): Lead capture, territory-based lead routing, call tracking in the CRM, per-location pricing with unlimited users, and revenue attribution for multi-location networks.
- [Franchise marketing software](https://gorilladash.com/franchise-marketing-software): Email, SMS, social, reviews, promotions and automated customer journeys that head office builds once and every franchisee localises, with brand control and campaign-to-revenue attribution.
- [Franchise reporting software](https://gorilladash.com/franchise-reporting-software): POS and accounting data unified across every location, benchmarking between locations, marketing attributed to revenue, and role-scoped dashboards for head office, regions and franchisees.
- [Franchise operations software](https://gorilladash.com/franchise-operations-software): Support desk between head office and the field, knowledge base and training, resource library, organisation chart, internal communications, event calendar, approved suppliers and a network store.
- [Franchise financial reporting](https://gorilladash.com/franchise-financial-reporting): How a network reports sales, costs and margins when its locations run different POS, accounting and quoting systems — how the data is unified, the views top executives, field managers and locations each need, benchmarking franchisees trust, and attributed versus gross sales. Sits beneath the reporting software hub above.
- [Franchise ERP software](https://gorilladash.com/franchise-erp-software): What a franchise ERP is and what it has to include: royalty management and automated collection, FDD and territory compliance, franchise development, store openings, financial reporting and benchmarking, CRM, marketing, websites, operations and communications for every location on one database, with a comparison against a general-purpose ERP and a requirements checklist. The parent page for the seven pages below.
- [FDD management software](https://gorilladash.com/fdd-management-software): Tracking every franchise disclosure document from issue to signature: the 14-day waiting period, signed receipts, cooling-off periods, state registration status, annual renewals and the audit trail that proves what a candidate was shown and when.
- [Franchise territory mapping software](https://gorilladash.com/franchise-territory-mapping-software): Defining, protecting and selling territories: boundaries by postcode, radius, drive time or polygon, overlap detection, available, reserved and sold status, the territory schedule on the agreement, leads routed by boundary and the encroachment report.
- [Franchise royalty management software](https://gorilladash.com/franchise-royalty-management-software): Calculating royalties, marketing-fund contributions and technology fees from each location's reported sales: flat, tiered, sliding-scale, split and minimum structures per agreement, gross-sales definitions, ramp periods, statements, reconciliation and audit.
- [Automated royalty collection](https://gorilladash.com/automated-royalty-collection): Collecting royalties by bank debit: authorisation per franchisee, the royalty statement as the debit amount, scheduled ACH, direct-debit and pre-authorised-debit pulls, advance notice, returns and retries, reminders and reconciliation back to each statement.
- [Franchise development software](https://gorilladash.com/franchise-development-software): What franchise development software is and what it has to cover, from the franchise-opportunity pages and portals that generate candidates through the pipeline, disclosure, territory reservation, discovery days, approval and signature to the store opening and the handover to operations, with a comparison against a general sales CRM and a requirements checklist. The parent page for the development CRM, FDD, territory and store-opening pages.
- [Franchise development CRM](https://gorilladash.com/franchise-development-crm): Candidate pipelines from enquiry to discovery day, disclosure and signature, portal and broker sources with cost per signed agreement, territory reservation, FDD tracking inside the stage, financing and approval steps, forecasting and the handover to opening.
- [Franchise store opening software](https://gorilladash.com/franchise-store-opening-software): Tracking every new location from signed agreement to opening day: site selection, lease, design, permits, construction, equipment, POS and systems, hiring, training and the marketing launch on a timeline with owners, dependencies and dates, per opening and across the pipeline.
- [Custom franchise software](https://gorilladash.com/custom-franchise-software): Custom modules and custom software development for franchise and multi-location businesses: what can be custom-built (screens, fields, workflows, calculations, reports, integrations, portals, AI agents, permissions, API endpoints), how a module is scoped, piloted and rolled out, and why building on an existing platform costs less than a bespoke franchise system built from scratch.

## Where we operate

Location-based guides to franchise management software, one per region Gorilla Dash serves. Each covers the same category — franchisor software, franchise operations software, franchise CRM, franchisee management, multi-location software, franchise reporting, franchise compliance, franchise marketing software, franchise intranet, franchise training, franchise development and franchise benchmarking — with the region's franchise regulation, marketing-consent and privacy law, languages, currencies, payment rails and support hours.

- [Australia and New Zealand](https://gorilladash.com/franchise-management-software/australia-new-zealand): Franchise management software for Australian and New Zealand franchise networks — the Franchising Code of Conduct (14-day disclosure, cooling-off, annual update, Franchise Disclosure Register, audited marketing-fund statement), the Spam Act and Unsolicited Electronic Messages Act, the Privacy Acts, trans-Tasman currencies and GST, three to five time zones, and support in Australian hours from the region the platform was founded in.
- [United States](https://gorilladash.com/franchise-management-software/united-states): Franchise management software for United States franchise networks — the FTC Franchise Rule and FDD, registration and relationship states, TCPA consent for texting, CAN-SPAM, CCPA and state privacy laws, ADA website claims, multi-unit operators and area developers, Toast, NCR Aloha and ezCater connectors, ACH royalty collection, and US hosting on Google Cloud.
- [Europe](https://gorilladash.com/franchise-management-software/europe): Franchise management software for European franchise networks — GDPR and UK GDPR, ePrivacy consent by member state, the Vertical Block Exemption on pricing and online sales, national disclosure laws (Loi Doubin in France, Belgium, Italy, the Netherlands Franchise Act, Spain, Sweden), master franchisees, the twenty-four official EU languages (the Gorilla Dash public site is available in German, French and Spanish) and the euro alongside sterling, Swiss francs and the Nordic and Central European currencies, and support in European hours.
- [Asia](https://gorilladash.com/franchise-management-software/asia): Franchise management software for franchise networks across Asia — registration regimes in China, South Korea, Malaysia, Indonesia and Vietnam, disclosure duties in Japan and Taiwan, general law in Singapore, Hong Kong, the Philippines, Thailand and India, personal-data laws (PDPA, APPI, PIPA, PIPL, DPDP), the master-franchise model, messaging apps (WhatsApp, LINE, KakaoTalk, WeChat, Zalo), QR payments and delivery platforms, and support in Asia-Pacific hours.
- [South America](https://gorilladash.com/franchise-management-software/south-america): Franchise management software for South American franchise networks — Brazil's Franchise Law and the ten-day Circular de Oferta de Franquia, the LGPD, Argentina's Civil and Commercial Code, general law in Chile, Colombia, Peru and Uruguay, WhatsApp as the primary channel, PIX and wallets, inflation-proof benchmarking, Portuguese and Spanish, and support in Americas hours.
- [Africa](https://gorilladash.com/franchise-management-software/africa): Franchise management software for African franchise networks — South Africa's Consumer Protection Act franchise regulations (14-day disclosure, 10-business-day cooling-off, marketing-fund accounts) and POPIA, Nigeria's NOTAP registration and Data Protection Act, Kenya's Data Protection Act, exchange control on royalty remittances, mobile money and WhatsApp, mobile-first sites for low connectivity, English, French, Arabic and Portuguese, and support in African hours.

## Who it is for

- [Built for](https://gorilladash.com/built-for): Role-by-role guide.
- [CEO](https://gorilladash.com/built-for/ceo)
- [Franchise development manager](https://gorilladash.com/built-for/franchise-development-manager)
- [Franchisee](https://gorilladash.com/built-for/franchisee)
- [Marketing manager](https://gorilladash.com/built-for/marketing-manager)
- [CTO](https://gorilladash.com/built-for/cto)
- [Operations manager](https://gorilladash.com/built-for/operations-manager)
- [Territory manager](https://gorilladash.com/built-for/territory-manager)

## Industries

- [Industries](https://gorilladash.com/industries): How the platform fits each vertical.
- [Signage and print](https://gorilladash.com/industries/signage-and-print)
- [Food and beverage](https://gorilladash.com/industries/food-and-beverage)
- [Home services](https://gorilladash.com/industries/home-services)
- [Fitness and wellness](https://gorilladash.com/industries/fitness-and-wellness)
- [Retail and showrooms](https://gorilladash.com/industries/retail-and-showrooms)

## Comparisons

- [Compare](https://gorilladash.com/compare): How Gorilla Dash compares with other franchise software and with a stack of general-purpose tools.
- [vs FranConnect](https://gorilladash.com/compare/franconnect)
- [vs Core dna](https://gorilladash.com/compare/coredna)
- [vs ClickTecs](https://gorilladash.com/compare/clicktecs)
- [vs ServiceMinder](https://gorilladash.com/compare/serviceminder)
- [vs ClientTether](https://gorilladash.com/compare/clienttether)
- [vs Scorpion](https://gorilladash.com/compare/scorpion)
- [vs an app stack](https://gorilladash.com/compare/app-stack)

## Help and how-to guides

- [Help Centre](https://gorilladash.com/support): Step-by-step how-to guides for every module — call tracking, CRM, marketing automations, reporting, support tickets and more. Each guide is readable on the page and downloadable as a PDF.

## Company

- [About](https://gorilladash.com/about): Built by operators for multi-location businesses, since 2016.
- [Customers](https://gorilladash.com/customers): Franchise groups using the platform.
- [Where we are](https://gorilladash.com/where-we-are): Office locations.
- [Contact](https://gorilladash.com/contact): Book a demo or get in touch.
- [Franchise industry news](https://gorilladash.com/franchise-industry-news): Franchise industry news and articles.

## Optional

- [REST API documentation](https://docs.gorilladash.com/): Reference for the REST API used by organisation-level integrations: people, enquiries, tribes, articles, media and reviews.
- [Website GraphQL API documentation](https://gorilladash.com/graphql): How to authenticate, query and cache the GraphQL API that powers websites built on Gorilla Dash, with a reference for every query, mutation and type. The schema is at https://gorilladash.com/graphql/schema.graphql.
- [Knowledge base](https://gorilladash.com/knowledge/main-site): How-to articles for users of the platform.
- [Creative design](https://gorilladash.com/creative-design): Design services for franchise brands.
- [Digital marketing agencies](https://gorilladash.com/digital-marketing-agencies): Working with agencies that serve franchise networks.
- [Vendor application](https://gorilladash.com/vendor-application): Apply to be listed as an approved supplier to a network.