# Properly

> Properly is a vacation rental operations platform with self-service SaaS tools, Actionable Intelligence AI onboarding, Real-Time Inspection, and two managed-service offers. Cohost Pro starts at $119/active property/month for property managers; Guest Support Plus is $149/listing/month for owners and small hosts. Properly was founded in 2014.

## Product Overview

- **SaaS Platform Standard**: Autoscheduler, photo-based checklists, service provider marketplace, 130+ skills training modules, Airbnb + iCal calendar sync with 50+ platforms. From $12.99/property/month (scales down to $5 at volume).
- **SaaS Platform Pro**: Everything in Standard plus direct API integration with Guesty, Hostaway, and 10+ PMS platforms.
- **Real-Time Inspection**: Standalone AI + expert review after every turnover for $5/inspection. It can be purchased independently or alongside the SaaS Platform or a managed service.
- **Cohost Pro**: Managed operations for property managers, from $119/active property/month. One-time setup is $499 per portfolio plus $59/property.
- **Guest Support Plus**: $149/listing/month for owners and small hosts, including 24/7 guest communication, up to three turnovers/month, remote photo inspection before every guest, the owner app, and the Properly Platform. One-time onboarding is $249.
- **Actionable Intelligence**: Turns one walkthrough video into operating instructions, maintenance notes, restock guidance, staging rules, and property-specific checklists by extracting up to 2,000 operational signals. Standard onboarding is 5 to 10 business days.

## Demo Routing

- The demo form requires phone. Visitors answer a few required qualification questions, then pick a meeting time; a calendar invite is emailed after booking.
- AI demo CTA: https://getproperly.com/book-demo?product=actionable-intelligence&topic=ai-demo
- Property manager and portfolio CTA: https://getproperly.com/book-demo?product=cohosting&topic=property-manager
- Cohost Pro CTA: https://getproperly.com/book-demo?product=cohosting&topic=property-manager
- Guest Support Plus CTA: https://getproperly.com/book-demo?product=cohosting&topic=guest-support
- Real-Time Inspection demo CTA: https://getproperly.com/book-demo?product=inspection&topic=ri-demo

## Key Pages

- [Homepage](https://getproperly.com/): Overview of Properly's self-service and managed-service products
- [Pricing](https://getproperly.com/pricing): Portfolio comparison for Cohost Pro, Guest Support Plus, the Platform, Real-Time Inspection, and Actionable Intelligence
- [Autoscheduler](https://getproperly.com/autoscheduler): Automated turnover scheduling
- [Cohost Pro](https://getproperly.com/co-host): Managed operations for property managers, from $119/active property/month
- [Guest Support Plus](https://getproperly.com/co-host-owners): Managed guest and turnover support for owners and small hosts, $149/listing/month
- [Property Managers](https://getproperly.com/property-managers): Properly's self-service, inspection, intelligence, and Cohost Pro offers for PMs
- [Service Providers](https://getproperly.com/service-providers): App for cleaners and service providers
- [Skills & Training](https://getproperly.com/skills): 130+ free training modules for vacation rental cleaning
- [Real-Time Inspection](https://getproperly.com/real-time-inspection): Standalone AI + expert photo review product, $5/inspection — can be purchased independently or alongside the SaaS Platform or managed services
- [Actionable Intelligence](https://getproperly.com/actionable-intelligence): Video-to-operations intelligence for onboarding and property-specific standards
- [Partners](https://getproperly.com/partners): PMS integrations (Guesty, Hostaway, BookingSync, etc.)
- [Certified Partners](https://getproperly.com/certified-partners): Directory for verifying a service provider's Properly certification
- [Blog](https://getproperly.com/blog): Vacation rental management insights
- [About](https://getproperly.com/about): Company story and team
- [Developers](https://getproperly.com/developers): Properly Platform API reference and guides (REST, signed webhooks, migrating from the legacy API)
- [Use Properly in Claude and ChatGPT](https://getproperly.com/ai/assistants): Connect a Properly account to Claude or ChatGPT and ask about cleanings, bookings and properties (read-only)
- [Properly Team author page](https://getproperly.com/authors/properly-team): Editorial standards and current articles

## Developers

- Properly Platform API base URL: https://platform.getproperly.com (every path starts with /v1)
- Authentication: x-api-key header; keys are created in the Properly web app under Settings → API & AI assistants
- OpenAPI 3.1 spec: https://getproperly.com/developers/openapi.yaml
- [Quickstart](https://getproperly.com/developers/quickstart): First request in a few minutes
- [Webhooks](https://getproperly.com/developers/webhooks): Signed deliveries (Standard Webhooks), retries, secret rotation
- [Errors](https://getproperly.com/developers/errors): RFC 7807 problem documents, one page per error type
- [Migrating from the legacy API](https://getproperly.com/developers/migrate): The legacy API retires on April 7, 2027
- [MCP server](https://getproperly.com/developers/mcp): Read-only remote MCP server at https://platform.getproperly.com/mcp (OAuth 2.1); used by Claude and ChatGPT

## Key Facts

- Founded: 2014
- Inspection price: $5 per inspection
- Service providers: Network of vetted cleaners
- Integrations: Airbnb + iCal (Standard); direct API with 10+ PMS platforms — Guesty, Hostaway, BookingSync, Hostfully, Escapia, Newbook, Rentals United, Smoobu, SuperControl, Streamline (Pro)
- Managed-service response target: 3–5 minutes, with 95% of guest messages answered in under 5 minutes
- Cohost Pro pricing: from $119/active property/month; one-time setup is $499 per portfolio plus $59/property
- Cohost Pro scope: Airbnb is the base channel. Additional channels require a customer PMS or channel manager. Service is remote; the customer retains local vendors, physical work, contracts, compliance, insurance, and property-level decisions.
- Cohost Pro pricing assessment: Tiers and modifiers are reviewed quarterly. Crossing an active-property threshold updates the portfolio rate at the quarterly review. Turnover activity uses a trailing three-month average and is not billed per turnover or event. There are no per-message or per-call fees. Monthly fees are billed in advance; new properties are prorated in their first month and removed properties stop billing at month-end.
- Guest Support Plus pricing: $149/listing/month plus $249 one-time onboarding; optional Dynamic Pricing $89/month, Claims Management $19/month, Restocking $19/order, Additional Turnovers $15/turnover, and Multi-listing $69/month for up to five platforms
- SaaS pricing: from $12.99/property/month (scales down to $5 at volume) in Standard and Pro tiers
- Platform free trial: 30 days, no credit card required
- Actionable Intelligence standard onboarding: 5 to 10 business days
- Languages: English, French, German, Italian, Portuguese, Spanish, Croatian, Russian

## Contact

- Website: https://getproperly.com
- App: https://app.getproperly.com
- Help Center: https://help.getproperly.com
- Social: Facebook, LinkedIn, Instagram, Twitter/X, YouTube